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Brian - Technician

Brian - Technician
Service Team
Reviews: 75
Average: 5.00 stars
Brian - Technician has received 75 reviews, averaging 5.00 Stars:
1 2 3 4 5

Brian - Technician's Bio:

Brian was born and raised in Blaine, Minnesota. After moving to Eau Claire, Wisconsin for his high school years, he joined the US Army as a Paratrooper and Jumpmaster stationed with the 82nd Airborne Division in Ft. Bragg, North Carolina. Brian has worked in several industries but has always focused on serving others. Brian currently lives in the suburbs of St. Paul with his wife and two daughters. He is a volunteer firefighter, loves woodworking and enjoys many outdoor activities.

Review:

My garage door opener broke at 7pm on a Sunday evening. Precision Garage was at my home by 7:50am Monday morning. My technician Brian was extremely professional, very knowledgeable and laid out all of my options. I am a realtor and I will 100% be recommending them to all of my clients, friends and family!!

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A Response from: The Precision Team

We are so happy to hear that your recent garage door repair service met your expectations and that we have earned your future business and your professional recommendation. Thank you so much for sharing your experience and for the opportunity to earn your business.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Brian - Technician
Review:

Up front communication was completely professional. Brian arrived on time after calling to confirm that he was on the way. He inspected the door to confirm what was needed and completed the work to highest of standards. When he finished the repair and left, the work area was spotless and the door worked perfectly. A great experience all around.

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A Response from: The Precision Team

We are so happy to hear that your garage door service experience went seamlessly and that you value our high standards in communication, timeliness, professionalism and expert repair service. We appreciate your patronage and your comments.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian was awesome! We had a antique door with an older spring and roller system that I feared could not be repaired when the springs gave out. Brian was able to get a new torsion bar and spring system installed despite the older setup, and was very professional and knowledgeable through the process, and it works great. Thank you!

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A Response from: The Precision Team

It is great to hear that Precision was able to help. We appreciate you trusting in our Team and our products to solve your garage door issue. It is great to hear that you are pleased with our work and the newly refreshed condition of your door system.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian Bergstrom was great!

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A Response from: The Precision Team

We are happy to hear you are pleased with the recent garage door service you received. Thanks for sharing and for your patronage.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

Excellent from my phone first phone call to the end result of the garage door working again. Brian was very knowledgeable and thoughtful in his approach to fixing the problem. I was surprised that he actually called me before he came here to ask me to describe the problem so he could think about it and bring necessary parts if needed. He methodically went thru the whole electrical system to determine what was causing the door to open on its own anytime. Brian replaced the part he thought was the problem and door now works fine, no longer opens on its own. He also went thru the 9 year old door and quickly replaced the cables and rollers which were badly needed. Plus it was done at a very reasonable and fair price. Wish more people operated like Precision Garage Door and Brian.

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A Response from: The Precision Team

Thank you so much for the detail you provided in letting us know what aspects of our service that you value and appreciate. We are happy to have been able to assist with your garage door opener issue and are happy to hear the repairs were performed to your satisfaction.

Brian - Technician Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

My garage door broke when 2 broom handles interrupted the closing of my door. Thought I could bypass, but that only made things worse. I manually closed the door & called Precision. They promptly came out next morning, estimated, & then fixed within the 2 hours allotted. Brian was extremely professional, courteous, & helpful. I'm set for some time now. Thanks for your excellent service!!

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A Response from: The Precision Team

We are happy to help. Thank you for calling on us in your time of need and for letting us know you were pleased with the service you received. Let us know should you need our assistance again anytime.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
Review:

I had my garage door tuned up, with some new rollers and a new plate designed to reinforce a bracket. Brian the service tech was really good and explained everything well. He answered questions that I had.

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A Response from: The Precision Team

Thank you for pointing out the thorough safety inspection that was completed for you and the professionalism that Brian exhibited in his repair of you garage door. We appreciate your detailed comments and your trust in our repair recommendations to keep your door working at optimal performance. We appreciate your business and your feedback.

Brian - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

great service

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A Response from: The Precision Team

Thank you for letting us know -- we appreciate you!

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Came out within 24 hours on a weekend. Bryan Bergstrom went through eveything regarding new springs for my garage door. Not pushy at all. I was very happy with his work and expertise.

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A Response from: The Precision Team

We appreciate hearing that you were pleased with the expedient weekend garage door repair serviced provided. It is great to hear that you were happy with your Service Technician and the work he performed for you. Your feedback is valued as well as your patronage. Thank you.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian is absolutely the best!! Our garage spring broke late on Friday afternoon and yet Brian arrived Saturday exactly at the time we were given. He was so professional, efficient, and knowledgeable. Brian gave us options and didn't pressure us to make decisions. He went above and beyond to install electronic eyes that addressed the issues he noticed and we discussed. We were very happy with all the services we received.

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Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian did a great job at fixing our garage!! He is very knowledgeable and knows his job very well!!! I highly recommend Precision. They provide great costumer care!!

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A Response from: The Precision Team

We are happy to help with your garage door needs any time you need us. Glad to hear your issues were expertly resolved; thank you for letting us know of your experience.

Brian - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Very pleased with the repairs of my door, the other company I hired previously had no warranties and they busted 4 times in 11 years. I highly recommend this company for any repairs you need, very knowledgeable technicians. Thank you to Brian my technician.

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A Response from: The Precision Team

We are so pleased to hear that you have an appreciation for our fix-it-right-the-first-time philosophy and the way we back up our repairs and our products with the best warranties in the industry. Thank you for putting your trust in us for your garage door needs.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Service Team: Brian - Technician
Review:

I initially needed maintenance on my garage door and after reading reviews of several companies, I chose Precision. I met with Brian and after thoroughly explaining everything, I chose to replace the entire door. Absolutely no pressure, just my decision. Rafael and Zac installed my new door a week later. They were professional, thorough and so friendly! I would highly recommend Precision Door Service. Kudos to the entire team!

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A Response from: The Precision Team

Thank you so much for taking the time to let us know all of the points you valued throughout the process of getting you garage door replaced. We appreciate hearing that the inspection and repair versus replace decision were stress-free and that the installation was completed with expertise. Thank you for your business and your comments.

Brian - Technician Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Team: Brian - Technician
Review:

I lost my garage door opener and had high anxiety that someone would find it and access my home. I called last night at 11pm and Brian Bergstrom came by today at noon. He helped me program new remotes and even discovered a need to change cables on my garage door that would have lead to mechanical failure in the future. He was very genuine and I trust his approach to making recommendations to customers. I will definitely do business with Brian and this company again!

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A Response from: The Precision Team

We are so happy to have been able to help with your garage door issues. Thank you for trusting in us and for letting us know how it went. We appreciate you.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Cables

Service Team: Brian - Technician
Review:

work started around 8am and completed a little after 8:30 am. technician was very pleasant and did an excellent job. whole project was easy and quick, door working great. we have used this company before and i would happily rcommend them for any garage door repair, thanks brian.

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A Response from: The Precision Team

We are happy to have had the opportunity to help you with your garage door issues. It is great to hear that our service was timely and completed with expertise. Thank you for your repeat business and for your referral, we truly appreciate you.

Brian - Technician Service Provided:
Garage Door Repair

Service Team: Brian - Technician
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