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about Precision Garage Door
Precision Garage Door of St. Paulhas received 2441 reviews, averaging 4.94 Stars:
Shoreview, MN
Thank you for letting us know of your experience with our Company. We are glad to hear that Mike was able to resolve your garage door needs and that you are satisfied with our service.
Anoka, MN
Professionals start to finish. On-time or early. Great communications between staff and customers. I ran into the door! They provided an estimate and explained there'd be a long delay for the lower panel due to Covid and the manufacturing backlog. Everyone connected to my repair -- office staff, estimator, and repairmen were very courteous and covid safe. Very pleased!
- Caroline Baker
Thank you so much for letting us know that your experience with our team was a good one. We work hard to keep customer satisfaction a priority and am happy to hear that we have achieved that in repairing your garage door. We truly appreciate you.
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Bloomington, MN
First time I had service with Precision. Phone chat prior to appointment clarified the service I needed. The appointment was same day, and within the window quoted. The tech ( Johnathan ) called me with arrival time. Did a safety inspection of my door, and verified the repair required. He reviewed the quote and completed the work quickly. I am very pleased with the work, the price quoted and how the call was handled.
- John Engles
Thank you for letting us know of your first experience with our company. We appreciate your feedback and are pleased to hear that the entire process, from setting your appointment to completing your repair, was as expected. We are happy when our customers are happy and especially when they take the time to let us know that. We appreciate you!
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Minneapolis, MN
The company sent out the service man the next day which was on Sunday. They gave me his name right away and sent me a picture of him so I would recognize him. They gave me a two hour window and said he would call to give me an expected time of arrival . Jonathan did all of the above and arrived on time. I explained that I really only needed a remote and he tried everything he could to get a remote for my very old garage door opener but it just wouldn't pair with it. So I had to have a new one put in. He had 2 options that would work and explained everything to me and did a great job. He accidentally Installed a key pad for me and had no problem Removing it when I didn't want one and had apparently misunderstood him when we talked about it. He was wonderful. Got the job done and was very professional and knew his job. I will definitely recommend this company to anyone who is looking for garage door work. I say 10 out of 10 for them.
- Carol Lemke
Thank you for your business and for letting us know of your positive experience with service on your garage door opener. I'm glad Jonathan was able to solve your issue and that you are satisfied with the end result. We appreciate hearing that from the first call to project completion, we hit the mark. We value your feedback and appreciate your recommendation.
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Plymouth, MN
They came out quickly to assess my broken door and were able to install a new door a week later. They were on time, courteous and fast. Removal of the old door and installing a new one was done in a little over an hour. I'd use them again.
- Joni Bastable
Thank you for your business and for letting us know the entire new door install process went smoothly. We value your feedback.
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New Door Sales and Installation Team: Donny- Installer
Andover, MN
devon was very proffesional and friendly. he evaluated the problem with the door, made suggestions and corrected the problem. cost was more than i expected but he did a great job and a warrenty on the work is great!!
- Tom Aulwes
Thank you, Tom, for expressing your appreciation for the value in the services we offer. Great employees, superior products, professional service and premium warranties; all of our target values shining through in your review of your experience with us. Thanks again, we appreciate you.
Chaska, MN
I can't think of one negative about the service. The service technician was on time, professional, explained everything he was doing and showed me what he recommended for my situation. He answered all my questions. After I approved the work, he completed it in a timely manner and cleaned up after himself. Thank you!
- Gail Iskierka
Thank you for your business and for your enthusiastic review of Jason's work on your garage door this week. I am glad we could get there in a timely fashion and service your needs professionally and effectively.
Eden Prairie, MN
I already had experience with Precision from a previous issue with my garage door and really loved their promptness and professionalism. This time too, it was really nice to have them come over and inspect and suggest the upgrades needed and what could wait. Alex fixed the issues in no time. Thanks!
- RAGHU R
We appreciate hearing from our repeat customers! It is an honor to be trusted in your time of need. Thank you for taking time to share the trust you have gained for us. We truly value your business.
Houlton, WI
Fast and courtesy, however extremely expensive. I would not use again or refer to anyone. I have had broken springs and repairs on this garage door three times in the past. The repair bills were substantially less. I understand there have been price increases and a pandemic, but was shocked with the initial repair estimate provided by Precision Garage Door service today.
- Jay Paulson
Thank you for your feedback. Every repair estimate is custom made for each situation and the condition report lists all 25 components inspected and our diagnosis. We will be happy to discuss anything you might have questions on. I'm sorry the pricing for our services didn't match your expectations, but we respect your choice and your opinion. Best regards.
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Service Team: Bret - Service Manager
Roseville, MN
TY. Jonathan was very professional and knowledgeable in handling our garage opening/closing concern. Appreciate it.
- Bruce Ketola
I am glad to hear that your concerns with your garage door opener were addressed with professionalism and expertise. Thank you for letting us know of your experience.
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Saint Paul, MN
Such amazing service! I was seen the same day and my garage door was fixed. I am so happy and would highly recommend. Alex was great.
- Melissa Moore
Thank you for you business and for letting us know that Alex was able to promptly service your garage door issues. It is good to hear from a satisfied customer.
Apple Valley, MN
Fast and friendly! Here's my experience with Precision Garage Door Twin Cities: I called them in the afternoon because one of my door cables broke and threw my whole garage door kitty wompus and stuck. They were able to come out that same day but I decided for the next day. Josh, my super friendly and knowledgeable service technician arrived right on schedule, assessed the problem, gave me a quote then fixed it. Josh went above and beyond and exceeded my expectations. I am super happy Josh was able to get my door and rails straightened out and get my garage door back up and running smoothly. Thank you Precision Garage Door and I'm sure you know you have one heck of an employee in Joshua. Thank you Josh! Happy satisfied customer, John
- John Eggen
Thank you for your praises for a job well done! Glad to hear Josh took care of your garage door problem with expertise and courtesy. We strive to provide reliable and timely service and am happy to know we hit the mark.
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Farmington, MN
Service tech guys Bret and Mike arrived on time and prepared to do the repairs on our garage door. They were incredibly efficient and courteous on the job. They are highly recommended. Thanks for the quick repair job on our door.
- John Penisten
We appreciate you letting us know that your technicians did their jobs to your satisfaction. Always glad to hear we are serving our customers quickly and properly. Thanks for your feedback.
Coon Rapids, MN
Their crew came out the next day fir a quote. Quote was higher than expected but they walked me through the "why's" and pointed out where the original installer used cheap parts. In some areas, the original installer didn't include parts. We bought out home out of foreclosure and figured the bank went cheap, this confirmed it. I felt as though we received a great deal from knowledgeable technicians and would have them back again when needed.
- Randy H.
Thank you for your business and for putting your trust in our experienced technicians and their honest assessment in the Condition Report of your door and opener. Glad to hear that you found a suitable solution to your issues and will be here for you should you need us again in the future.
White Bear Lake, MN
Josh was prompt, knowledgeable and pleasant. Job done right. Would hire again
- Jerry
Thank you for your business and for your feedback on the repair visit. Glad to hear you are satisfied with the work done on your door.
Coon Rapids, MN
Quick service - I called just before 7:00 a.m. on Monday morning and we had a working garage door by 10:00 a.m. Professional customer service on the phone and by our technician, Josh. Would definitely call Precision again!
- Brenda Vaughn
Thank your for your review and for letting us know that your appointment exceeded your expectations from the scheduling to the completed repair. We appreciate your business and your referrals!
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Woodbury, MN
We were very happy in choosing Precision Door Service for garage opener repair. We were sent a picture of the technician who would be arriving and given a time frame for arrival. He arrived during the time frame, was professional, and we were very satisfied with the results. My husband and I were very happy choosing Precision Door. Thank you so much for the excellent service!
- Tracey Jurek
Thank you, Tracey, for letting us know that from phone call to job completion, your customer experience was satisfactory. It means a lot for you to take the time out of your busy schedule to help us meet our goals for customer satisfaction. We value you!
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Shakopee, MN
I love Precision Door Service. What is so great about your company is that your very courteous employees evaluate the problem, give you a cost and immediately gets to work. I’m totally lost when my door is not working and if I had to wait even one day for the work to be done it would be a burden since I’m a senior citizen. Josh installed a completely new door opener in 1 1/2 hours. Everything was spotless when he left. Thank you for making my day. Josh is a gem!
- Flavian Geis
We are so happy that we were able to take care of your garage door opener the same day it failed you. Thank you for taking the time to let us know that we are satisfying our goals to serve your needs!
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Saint Paul, MN
69 freaking stars for this business. One of our garage door springs snapped one morning and my wife's car was stuck in the garage so she had to take an Uber to work. I googled "garage door mechanics near me" and Precision Door showed up. I called around 7pm. They were able to make me an appointment the very next morning around 10am. It's $65 for an estimate, but if you move forward with the repair then that fee is waived. The next morning, Josh Kuss, the mechanic, called me an hour early before his estimated arrival time and said he finished up his previous job a bit early and asked if he could come earlier than the estimated time they gave me. I absolutely LOVE that they do this because it saves everybody time. He showed up around 9:30am and quickly evaluated the problem. We never had this problem before so we expected our repair estimate to be upwards of $500 or $600. Little did we know we were WAY OFF. Josh quoted me $380 for the repair, said he could begin the repair right away, and it would take an hour or two to repair. I was stoked to hear I was wrong about what I thought the repair cost would be and that he wouldn't have to come back another day to initiate the repairs. He was quick, efficient, and one of my favorite things was that he was very friendly and sociable. Not awkward or a "straight to business" kind of guy. I really appreciate when service people can come into your home and make you feel like they are there not only for repairs, but to truly make your life easier through their services. I offered him a cup of coffee and we shared some small talk about dogs while he was working. I could immediately tell Josh was experienced and he wasn't going to screw around in our garage. Josh was very personable and I really appreciated that. He ended up finishing within 2 hours, told me he lubricated my door sliders and calibrated our opener. He then told me the springs were estimated to last upwards of 15 years or so. And what blew me away was that the repair comes with a 7 year warranty (which I did not have to pay extra for), but also that the warranty is transferable to others in case we ended up selling our home, since the warranty is attached to the address and not our names. I am genuinely impressed with the efficiency and professionalism that is shown by this business and its servicemen. The whole process from making the appointment to the completed repairs was incredibly quick, seemingly easy, MUCH more affordable than I expected it to be, and extremely satisfactory. Josh, if you're reading this, we appreciate the heck out of you. You've shown that you are not only good at your job but also personable and professional. You deserve a raise and I will recommend you to any one I can going forward. Thank you, Precision Door, and Josh Kuss. You've made our lives better through your service, your rates, and your overall impression! Sincerely, Randy and Kate Hoffmann in Savage, MN.
- Randy Hoffmann
Thank you for your enthusiastic review! I am so happy to hear that we exceeded your expectations and that your garage door issue has been resolved to your satisfaction. Thank you for taking the time to share your experience with others. We appreciate you.
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Maple Grove, MN
Considerably more of a cost to fix my garage door than expected. The technician was very professional and thorough in explaining the needed services.
- RICHARD & JULIE HUMPHREY
Thank you for your trust in our recommendations in fixing your door right to get it done in one trip. We know you will be happy with the long-lasting results and value you as a customer.
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New Door Sales and Installation Team: Jason - Install Manager
Rosemount, MN
Quick response to my request for service on Saturday. Devon was very friendly and informative. The repair was fast and our door is working and sounding great. Thank you.
- Jeff Pecoraro
I'm so glad to hear that you were able to get your door back in working order so quickly on a weekend. We aim to be there for you when you need us and it's good to hear that we are meeting our goals! Thank you for your business and for taking time to send in your feedback. We appreciate you.
Coon Rapids, MN
Precision Door Services were easy to work with, quick to respond; I have called for services twice and they were able to schedule a tech the same day! They are awesome! The Techs were very professional and friendly, plus they were very helpful; got to job done in a timely manner and explained clearly what was completed. Plus Precision has warranty on their work, which give you a piece of mind. Precision Door Services is highly recommended!
- S Lee
Thank you for touching on so many aspects of Customer Service! We really value our customers' time and work hard to quickly service all issues to ensure problems with your doors and openers are few and far-between. We are here when you need us and appreciate your business as well as your recommendation to others.
Farmington, MN
Technician Alex was great. Well informed, very skilled, easy to work with. Right on time and finished the job in appropriate time. 5 star service! Thanks
- Lee Wyatt
Thank you for letting us know of your great experience. We strive to be on time and fixing it right for the first time is our motto! Glad to hear our way of doing things is working for our customers. We appreciate you!
River Falls, WI
Rapid replacement of our broken garage door springs, within 4 hours of my call. Tech was excellent.
- Robert Harrold
Thank you for letting us know of your successful experience with your technician, Devon! We aim to serve our customers with same-day appointments and are happy to hear we met your expectations.
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Oak Grove, MN
Very thorough. Excellent explanations concerning the problems involved.
- Johannes Allert
Thank you for letting us know that your appointment with Jonathan went well and that your problems and concerns were handled to your satisfaction. We value your business and your feedback.
Lake Elmo, MN
I was impressed with how quickly the job got scheduled and completed (an important consideration when your car is trapped in your garage). The repairman was there in only a few hours after I called. He talked me through everything that he needed to do and suggested other things that might need replacement, but didn’t pressure me in any way. I had a nice dialog with him and got a lot of useful tips, like how to make the opener have a longer lifetime, where to buy parts, etc.
- Daniel Starks
Thank you, Daniel, for your detailed review! We are so happy to hear that we were able to meet your garage door needs and repair it quickly to get you on the way with your day. We work hard to make sure we fix it right so you won't have to worry about this happening again anytime soon.
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Minneapolis, MN
The repair person was prompt, professional, personal, and pleasent while performing his job.
- Clarence Jones
Roseville, MN
Great service with valuable information about garage door care given. Technician professional & personable. Recommend highly.
- Diane Hilden
Saint Paul, MN
Technician Jonathan Zwart is an amazing person. He was very polite and gave 110% service. His work was thorough and addresses all problems in detail. Thanks for fixing our garage door. You have one happy customer today.
- Tenzin Choden
Plymouth, MN
Devon was fantastic. He was on time and very open about all of the costs and why he was replacing things. 20/10 service!!
- Hailey Buysse
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(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427(507) 205-9920
(507) 205-9920(608) 291-3929
(608) 291-3929Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
Today was the second time I requested service from Precision. Both engagements were timely, professional, and successful. Highly recommend this company. Mike, the service technician, was thorough in his explanation of work to be performed. Good job!’
- Dean S