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James - Technician

James - Technician
Service Team
Reviews: 73
Average: 5.00 stars
James - Technician has received 73 reviews, averaging 5.00 Stars:
1 2 3 4 5

James - Technician 's Bio:

Hi there, my name is James. Some fun facts about me are I love to go fishing, working with my hands and traveling. Faith and Family are my top priorities in life and I love Animals.

Review:

We were very happy with your service and the problem was solved fast! The serviceman was very professional and helpful.

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James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
Review:

Thank you James for your efficiency!

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James - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: James - Technician
Review:

The service I requested was completed promptly and very professionally. James did an awesome job of completing the work. He was very careful to explain everything that needed attention and provided me with guidance on what needed immediate attention. James was very clean and did not leave any debris, which I greatly appreciated.

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James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
Review:

One year ago precision door replaced a failing door opener with a slick genie system. I needed help this year with learning how to raise the door during a power outage. Precision tech James Magaard to the rescue who patiently explained the technique to me. Good service twice. Thank you, Precision.

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James - Technician Service Provided:
Garage Door Opener Install

Service Team: James - Technician
Review:

Tech called to tell us he was available early, wanted to verify it was OK to arrive early. Listened to me explain the problem (opener was reversing after starting to close), then did a check on all aspects of the opener and the door. Presented us with a list of recommendations and costs. We decided to decline his recommendation to replace the rollers, and there was no pressure or push-back from him. He replaced the sensors, including moving the mounts from the rails to the garage door frame, lubed the hinges and replaced a broken hinge we hadn't noticed. The work was completed efficiently, at a price that was lower than we expected. We are satisfied customers, and would recommend without hesitation.

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James - Technician Service Provided:
Garage Door Opener Repair

Service Team: James - Technician
Review:

Pleased with all aspects of our experience with Precision Garage Door. We were able to get service the same day. The tech, James M, was courteous, knowledgeable and efficient. He explained everything well and was very personable.

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James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
Review:

Good customer service from start to finish. James was personable, on time, efficient, and went the extra step.

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James - Technician Service Provided:
Garage Door Opener Repair

Service Team: James - Technician
Review:

Our garage door opener broke and your technician was out as soon as possible. He spent a couple of hours, new installations and everything went smooth. It is sometimes hard these days to find reputable companies who do the job right the first time, but Precision Garage Door came through! Thank you! Sheila and Steve S.

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James - Technician Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Team: James - Technician
Review:

Cordial and very professional worker

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James - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: James - Technician
Review:

Great same day service when our double garage door wouldn't open. I called at 8am on a Saturday morning and a technician was at our house by 12pm. The technician, James, did a great job of explaining what needed to be done and then did it. The door has never been so quiet and smooth running.

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James - Technician Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Team: James - Technician
Review:

Great service from Precision Garage Door. Had a cable come off my door, which ended up bending a couple of the tracks. Technician was very professional -- did a thorough inspection with pictures and then gave me an estimate with a couple of different options at different price points. Completed the work (on a Saturday) in less than an hour, cleaned up well, and took photos of the repairs. Would definitely hire them again for garage door repair!

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James - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: James - Technician
Review:

James Magaard did excellent. His very polite. And he advice me about what need to be repairs next or get done! Very knowledgeable!!

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James - Technician Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Team: James - Technician
Review:

James did a wonderful job repairing our garage door. He was very thorough in explaining the issues related to its malfunction. A pleasure doing business with the James and the office personnel.

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James - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: James - Technician
Review:

We had prompt and efficient service from Precision Garage Door. James texted us in advance and arrived when he said he would, did a great job of describing our problem, and he offering us a few options. He had all the parts needed in his truck, and finished the job just about the time he said he would. He did a great job, and was friendly and articulate. We will be calling Precision Garage Door again, when needed. Thanks!

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James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
Review:

Technician was on time, professional and knowledgeable Very good experience

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A Response from: The Precision Team

Thank you so much for your positive feedback! We're thrilled to hear that our technician provided timely, professional, and knowledgeable service. If you ever need anything else or have any questions, don't hesitate to reach out. We look forward to serving you again in the future should any need arise!

James - Technician Service Provided:
Garage Door Opener Repair

Service Team: James - Technician
Review:

Great Experience, Called in advance, showed up on-time, good use of tablet to show options and costs, credit card transaction was quick and easy (although I wasn't too thrilled by the $20 credit card fee). James M, the service guy was quick, informative, cordial and proficient.

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A Response from: The Precision Team

Thank you for your feedback and for choosing Precision Garage Door! We're thrilled to hear that you had a great experience with James and our garage door repair service. We apologize for any inconvenience caused by the credit card fee—your feedback is valuable to us, and we'll take it into consideration for the future. If you have any more questions or need further assistance, please feel free to reach out to us. We appreciate your business and hope to serve you again in the future!

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
Review:

James was skilled, highly professional, and courteous. He addressed our questions in ways we could understand the technical nature of the needed repairs. He also provided exceptional garage lift, and other replacement services. Thank you!

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A Response from: The Precision Team

Thank you so much for your kind words! We're delighted to hear that James provided you with skilled, professional, and courteous service. At Precision Garage Door, we strive to ensure our technicians not only meet but exceed our customers' expectations. We're pleased that James could address your questions clearly and provide exceptional service for your garage needs. If you have any more questions or need further assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

James - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: James - Technician
Review:

Great website! Super easy to use and incredibly informative. James, the technician that did the work on my door was fantastic. Every single thing from start to finish was beyond my expectations. Prices, conversation, estimations and payment options were so simple an equally great. Thanks to James and Precision Garage Door Service. I will be a customer for life. Looking forward to purchasing a new insulated windowed garage door this fall thru James.

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A Response from: The Precision Team

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our website easy to use and informative. It's fantastic to know that James provided you with such outstanding service from start to finish, exceeding your expectations in every way. We take pride in making the entire process simple and transparent, from pricing to payment options. We greatly appreciate your loyalty and look forward to assisting you with your new insulated windowed garage door this fall. Should you have any questions or need further assistance, please feel free to reach out. Thank you for choosing Precision Garage Door Service!

James - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: James - Technician
Review:

efficient, same day repair, reasonable price, professional. 100% recommend!!!

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A Response from: The Precision Team

May, Thank you for sharing your experience with Precision Garage Door! We're thrilled to hear that you found our service efficient, timely, and professional. Delivering same-day repairs at reasonable prices is what we aim for, and it's rewarding to know we've met your expectations. Your recommendation means a lot to us. Should you ever need assistance in the future, we'll be here to help.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
Review:

Great service! James M. is a great technician and provided outstanding customer service explaining all the options as well as when he repaired and installed the new opener.

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A Response from: The Precision Team

Rob, Thank you so much for your kind words! We're thrilled to hear that James provided you with excellent service and that you were satisfied with the repair and installation process. If you ever need assistance again or have any questions about your opener, don't hesitate to reach out. We appreciate your business.

James - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: James - Technician
Review:

Great customer service. Tech came out same day…James was professional and friendly.

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A Response from: The Precision Team

Thank you for taking the time to share your positive experience with Precision Garage Door! We're delighted to hear that you received great customer service and that James provided professional and friendly assistance during his visit. At Precision Garage Door, we understand the importance of prompt service, which is why we aim to address our customers' needs as quickly as possible. We're glad that we could send a technician out to you on the same day to assist with your garage door needs. Our team takes pride in delivering exceptional service with a friendly demeanor, and it's fantastic to hear that James exemplified this during his visit. We'll be sure to pass along your kind words to him and the rest of our team. Thank you again for choosing Precision Garage Door, and if you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
Review:

The service people who come out have always been so polite, know what they are doing, go the extra mile to make sure things are functioning all around, they explain the process, answer questions and always leave you feeling glad you chose to call them.

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A Response from: The Precision Team

Precision Garage Door really values customer satisfaction and professionalism. Politeness, expertise, thoroughness, and clear communication are all key elements in providing excellent service and it's wonderful to hear that we delivered on these fronts. Feeling confident and satisfied with the service you receive is definitely a sign of a trustworthy and reliable company and we are happy to fill that role for you.

James - Technician Service Provided:
Garage Door Opener Repair

Service Team: James - Technician
Review:

The technician repaired a job originally done by this company at no charge to us. This is real service!

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A Response from: The Precision Team

we strive for incredible service indeed! It's not only about fixing the issue but also about standing by our work and ensuring customer satisfaction, even if it means going the extra mile at no additional cost. It's a testament to our commitment to quality and integrity. It's great to hear that you received such attentive care from the technician.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
Review:

Your technician, James Magaard, came to my house yesterday to look at my garage door opener, which was malfunctioning. Not only did James diagnose and fix the problem, he went above and beyond, inspecting the garage door, rails, and track. He even straightened out one of the rails, and greased the track, so the door would open and shut with less noise. James was informative and friendly. A total pro! I heard about Precision Garage Door on the Garage Logic podcast, and would whole-heartedly endorse them!

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A Response from: The Precision Team

B. Miller, we are so pleased to hear James was able to diagnose and fix your garage door opener problem so efficiently. We always strive to offer the most informative and helpful service available. Thank you for such a great review!

James - Technician Service Provided:
Garage Door Opener Repair

Service Team: James - Technician
Review:

Our technician called prior to arrival to let me know he was on the way. He assessed the problem and offered multiple options. James performed the necessary repairs in a quick and efficient manner. He was friendly and informative. I would recommend Precision Garage to friends and family.

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A Response from: The Precision Team

We truly appreciate your thorough assessment of the repair serviced you received and the fact that you value our process and our expert repair enough to recommend our Company to others is a huge compliment! Thank you so much for your patronage and for your kind words regarding your experience.

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
Review:

This past Tuesday I spoke with a neighbor who told me that he had Precision Door Minnesota to his home to quiet a noisy garage door. He was most impressed with the service which prompted me to call Precision to address what we consider an irritatingly noisy garage door. James Magaard showed up this morning. James (Jim, Jamey?). He was impressively personable and professional. He conducted a thorough inspection of our garage door, then went over it with me, pointing out components that were worn to the point that replacement was advisable, others that were slightly worn, but had good life left, and others that could be left as is for now. He provided two estimates for two different repair scenarios, along with pros and cons of each. Once I made a selection, he took approximately 45 minutes to undertake and complete the repairs, then went over with me what had been done, and made suggestions for ongoing home self-maintenance. The garage door is now quiet. I could hardly be more pleased and impressed with the Precision operation and with Jack as the firm's field representative.

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A Response from: The Precision Team

It is so great to know that you are happy with your recent garage door repair visit with James. Thank you for letting us know that our detailed inspection of your door and opener was relayed well and that James' repair recommendations were explained properly so that you could make the decision that worked for you. We value your feedback and truly appreciate the time you took to share your experience with us -- it truly helps us serve our customers well.

James - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: James - Technician
Review:

Excellent service! James - great job!!! Thank you!

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A Response from: The Precision Team

We are grateful to hear that you are happy with the garage door repair services you recently received. Thanks for your comments and your patronage, we appreciate you.

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
Review:

I called for a bottom gasket to be replaced and they came out the same day. James, the tech showed up on time and explained everything to me. He did the job and it seals great. I’ll be using Precision for all my garage door needs.

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A Response from: The Precision Team

We are happy to know you are a satisfied customer and would call on us again for any future garage door needs. We are thrilled to know we have earned your trust and that your garage door repair visit met your expectations. We value your business and your feedback.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
Review:

Very happy with service. James did a great job will ask for him the next time we need garage door repair.

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A Response from: The Precision Team

We appreciate your business and your kind words about your garage door repair experience. We look forward to helping out again if you require our services in the future.

James - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: James - Technician
Review:

I scheduled the appointment to replace the broken spring and next day your technician Mr. James Magaard was at our place to get the job done. very professional in his field. He explained things that needed to be fixed. Thank you for been so prompt and courteous. Well done Mr. Magaard

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A Response from: The Precision Team

We appreciate you calling on us to help with your garage door issue. Thank you for your patronage and for letting us know you are pleased with the work James performed. We value your feedback and certainly will pass on to James.

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
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