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Reviews for James - Technician
Timothy Sawyer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service technician was great. Found our problem quickly and did not try to sell us a new door opener, but got the present one operating in a few minutes. Checked over door rollers and safety features and only charged for service call.
Service Team: James - Technician
Service: Garage Door Opener Repair
Our LED lights to our garage door were really dim so we contacted Precision Garage Door. A technician came out to assess the lights and it was decided to replace the whole unit at no extra cost to us. I will always di business with Percision when it comes to our garage and opener. They have been nothing but professional and they do outstanding work. They also stand behind what they sell.
We really appreciate you taking the time to leave us a review Mary. Thank you for the review and comments.
Service Team: James - Technician
Service: Customer support
EXCELLENT, A+++ GREAT TECHNICIAN !!! EXCELLENT REPAIR !!! EXPLAINED THE OPTIONS AND COST.
Thank you Dennis for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.
Service Team: James - Technician
Service: Garage door consultation,General repairs & installation
Deepak mani
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very responsible and timely fixed the issue . Highly appreciated quick service. Thank you James for your support.
Service Team: James - Technician
Service: Garage Door Repair
David, so glad to hear you had a positive experience with our local Rochester, MN team.
Service Team: James - Technician
Service: Garage door consultation,Customer support
When we came home on a Friday night and put our truck away, and the garage door fell to the floor, we felt like we were stuck until Monday. Then we remembered Precision Garage Door from Garage Logic and got on the computer and found that we could get a technician as early as 8am the next day! He arrived, extremely professional and fixed our garage door in about 45 minutes. Now I can't hear the door go up and down anymore! It works better than when it was installed!! We are extremely happy. Thank you Precision!!
Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.
Service Team: James - Technician
Service: General repairs & installation
Amazing customer service on a weekend! Garage door broke during a snowstorm on a Saturday! Precision was able to squeeze us in a few hours later. James, our tech, was extremely personable, honest about the cost, and completed the job in a timely Manner. Will highly recommend again!
Thank you Annie for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.
Service Team: James - Technician
Service: General repairs & installation
Precision came out on short notice on a Saturday and completed a complex task. The technician was courteous and competent. I recommend this company for all garage door repairs.
Thank you for your positive feedback, Jodie! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.
Service Team: James - Technician
Service: General repairs & installation
Same day service! James had our garage doors running smoothly in no time at all. Couldn’t be happier!
Thank you for choosing Precision Garage Door Service, Steve! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Service Team: James - Technician
Service: Garage door consultation,Customer support,General repairs & installation
I had a very positive experience with James, a Precision Garage Door technician today My opener on the outside of the garage door has not worked for the last two days after being trouble-free for 8 years. I called Monday and James came over on Tuesday. He said it would be a simple fix, a reset and would be a regular $85 trip charge He showed me how to do the reset so I could fix the issue myself in the future. No pressure, no upsale. Nice guy who did a job well.
Thanks for taking the time to leave a positive review, Michael. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Rochester, MN team.
Service Team: James - Technician
Service: Service not listed
Fantastic! They were able to come same-day when my torsion spring broke. Not only did they replace the springs, but the visit also includes a full check on the conditions of the rest of the door components, so I opted to replace the torsion cables and vertical track rails too since the old ones were incredibly rusty and likely to fail soon anyway. Even with the extra replacements, the whole visit took under an hour. James was professional and courteous, great to work with!
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.
Service Team: James - Technician
Service: General repairs & installation
Thank you for taking the time to leave a review for our team!
Service Team: James - Technician
Service: General repairs & installation
Mary, we appreciate you taking the time to leave us a five star review. Thanks!
Service Team: James - Technician
Service: General repairs & installation
INCREDIBLE! We had a VERY loud garage door. We booked an appointment and had outstanding service the next day. James is smart! He knows his stuff! James also inspected a smaller back garage door and fixed that up too. He informed us what should be replaced and the rationale. He provided an honest price upfront and allowed us to decide which repairs to complete. James completed the repairs the same day. Our garage door is so quiet now! James really did go above and beyond to ensure all would be good. The result is better than good, it’s perfect. If all your team members have the same dedication as James, you have a fantastic team. Thank you, James!
Thank you for your positive feedback, Jodi! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.
Service Team: James - Technician
Service: Garage door consultation,General repairs & installation
Precision sent a tech out within 24 hours even for a non-emergency. James was professional and efficient and clearly explained our options.
Thank you for taking the time to leave us a review, Sarah. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Rochester, MN team.
Service Team: James - Technician
Service: General repairs & installation
Amazing. These guys were so patient through some indecision and distraction from my kiddos. In the end they did an amazing job and the garage is working like new. Can’t recommend them enough.
Thank you for your positive feedback, Robbie! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.
Service Team: James - Technician
Service: General repairs & installation
Highly recommend Precision. Very prompt, professional and friendly people. Alex and James are amazing . Very efficient and knowledgeable. Explained the process very thoroughly.
Wonderful review, feedback and insight. Thank you for taking the time to share with our crew at Precision Garage Door Service. We appreciate your business and look forward to always being here for you and yours. Reach out with any garage door needs. Thanks again!
Service Team: James - Technician
Service: Garage door consultation
The service was really good from beginning to end, from easy scheduling to finishing the well done job. Very friendly and professional technician.
Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Service Team: James - Technician
Service: General repairs & installation
Fantastic service! Efficient, quick, great work, and great communication! Also, very professional. Highly recommend!
Hi there, thank you for the fabulous review and kind words. We are grateful for your business, support and feedback on your visit with our crew at Precision Garage Door Service. Have a wonderful rest of your day and week ahead!
Service Team: James - Technician
Service: General repairs & installation
Super fast turnaround time to come on site and look at my garage door. Technician that came out was thorough, professional, and extremely helpful!!
Hey there, thank you for the glorious review, shout-out and kind words. We love to see this and hear this. Have a wonderful day and reach out if you need anything else from our Precision Garage Door Service crew. We're always here for your garage door needs! Thanks again!
Service Team: James - Technician
Service: General repairs & installation
Ease of scheduling and quick response. My technician James was very knowledgeable and polite and went above and beyond to make sure everything was working perfectly.
Hi there, thank you for the glorious review and shout-out. We are overjoyed to hear and see this! Our Precision Garage Door Service team loves to be there for your garage door needs, questions and concerns. Thank you for reaching out, sharing and supporting our crew! Have a great and safe week.
Service Team: James - Technician
Service: General repairs & installation
I don’t think this is the cheapest or most expensive company in town, but the quality of the parts and workmanship was great. I especially appreciated the time Adam, the technician, spent with me explaining how to properly maintain the door. He further explained the suggestion repairs so I could make an educated purchase. I would not hesitate hiring Precision. If you are going to repair your garage door, you should do it right the first time with quality parts.
Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.
Service Team: James - Technician
Service: General repairs & installation
I was able to have a repairman come the same day I called. He did a very thorough inspection of the door and its various parts and gave me three options for repair /replacement. I opted for the best replacement opener and also took advantage of their "quiet door" special. The old door works like new - quiet. quick, better lighting and comes with two remotes, the interior control panel and an external keypad! I highly recommend Precision Garage Door for any necessary repairs or replacements.
Hi there, thank you for the wonderful rating and sharing your feedback on your experience with our Precision Garage Door Service team. Have a wonderful week and reach out for any further garage door needs. Thanks again!
Service Team: James - Technician
Service: General repairs & installation
James was very knowledgeable and experienced.
Hi there, hank you for the wonderful review on your experience with our Precision Garage Door Service team. Have a wonderful weekend and reach out for any further garage door needs. Thanks again!
Service Team: James - Technician
Service: Garage door consultation,General repairs & installation
Great Services and the job was completed right away.
Hi there, thank you for the wonderful review and shout-out! We appreciate you sharing with our Precision Garage Door Service team and for taking the time to share with us. Have a lovely week!
Service Team: James - Technician
Service: General repairs & installation
The installation of my new LiftMaster garage door opener in my new home was the second time I've had Precision Garage Door service a garage door. The Sales and Service Tech, James Magaard is very knowledgeable about all things concerning garage doors. He installed my new opener, serviced and adjusted all of the components, and took the time to help me connect to the smart opener, program all remotes, including my vehicle opener buttons. He explained everything very well and made certain I was completely satisfied with everything. My garage door now opens smoothly and silently with all of the components operating as they should. I highly recommend Precision Garage Door and especially James Magaart. Thanks James!
Hey there, thank you for the wonderful review and shout-out. We appreciate you sharing with us and providing a full picture of details. Thank you so much for supporting our Precision Garage Door Service team! Have a great week!
Service Team: James - Technician
Service: General repairs & installation
5 Stars. James replaced the springs, upgraded the rollers, and adjusted the track in the very HOT and HUMID pole barn with a smile on his face. I'm delighted with the work.
Hi there! Thank you for sharing and really drawing a full picture of your visit and experience. Our Precision Garage Door Service team truly appreciates your feedback, support and business. We value you! Thank you!
Service Team: James - Technician
Service: General repairs & installation
Great service which was on time.
Hi there! Thank you for the wonderful review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!
Service Team: James - Technician
Service: General repairs & installation
James was awesome - so kind and helpful! Not pushy or trying to get me to spend extra money on unnecessary items. Did excellent work, explained everything and cleaned up like he had never been there! Our garage door is moving more quietly and smoothly than ever! So appreciative that I was able to get an emergency appointment (door broke at 2 and James was there by 3:30!) with NO extra charge for day-of service. Would highly recommend!
Hi there, thank you for the glorious review and shout-out. We appreciate you providing such great detail and feedback on our crew and your experience with us. Our team at Precision Garage Door Service is always here for you and yours! Reach out if you need anything else. Thanks again!
Service Team: James - Technician
Service: General repairs & installation
I was extremely pleased with the service that I received from Precision Garage Door-Eden Prairie. They were able to schedule an appointment for me -same day. The technician James was GREAT! He was on time, He was very personable, and knowledgeable. He thoroughly checked all the parts of my garage door and clearly explained the problem. He was able to replace the parts in one visit. I will definitely contact Precision in the future, if needed, for any garage door repairs. James, Thank you. I appreciate your awesome customer service!
Hey there, thank you for the fabulous review. Thanks for sharing with us at Precision Garage Door Service and for taking the time to provide feedback. We appreciate it! Have a great weekend!
Service Team: James - Technician
Service: General repairs & installation

