About Gregg
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Focused
Reviews for Gregg - Technician
Thanks, Jeffrey, for the positive rating. We're pleased to hear about your experience with Precision Garage Door Service in Apple Valley. If you need anything else, don’t hesitate to ask.
Service Team: Gregg - Technician
Service: General repairs & installation
I have used this business on several occasions and they are always prompt and courteous. This last time we had a garage door opener installed, I was given replacement and/or repair options but no pressure or upscale. A piece broke off the new installation and they were out the next morning to replace it. Highly recommend
Thanks for your detailed review, Brian. It's great to hear that you found our service prompt and courteous. We strive to provide clear options without pressure. Your recommendation means a lot to us!
Service Team: Gregg - Technician
Service: Customer support,General repairs & installation
Bruce Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door camper broke on a Sunday afternoon so I did a Google search and decided to call Precision Garage Door. They answered promptly on a Sunday afternoon and scheduled an appointment 1st thing Monday morning. The technician was extremely knowledgeable and said I could fix the door or look into a new door due to rust issues. I opted for the new door option. The technician was super helpful and didn't try to upsell anything to me. The process was super smooth.
Mark Pierson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Much competition, and so many choices. Well, from my initial call to their call center, the follow-up appointment confirmation, with Tyler, from customer service, and the prompt arrival of Gregg, one of their service techs, it was abundantly clear to me that each one is a consummate professional that take pride in their slogan and the company they represent. Gregg diagnosed the issues with our door, made recommendations, got our door back to functional, and supported my choice to have our 20 year old garage door replaced, and with a military discount. I couldn't be happier with the choices I've made throughout this entire experience, and I'm confident that you will feel the same.
James Blehart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
on time personable technician
Service Team: Gregg - Technician
Service: Garage Door Repair
Great service, fast repair, well priced. No complaints at all, Gregg was professional and I would definitely recommend this company.
Thanks for your review, Jeremy. It's great to hear that you found our service fast, professional, and well-priced. Your recommendation means a lot to us!
Service Team: Gregg - Technician
Service: Garage door consultation,Customer support,General repairs & installation
The installation team was very professional and helped me learn how to use all of the new electronics of the door system, lighting, security cameras after configuring everything for me.
Thanks for the feedback, Jason. It's great to hear that our installation team was professional and helped you learn about the new electronics. Enjoy your upgraded door system!
Service Team: Gregg - Technician
Service: Garage door consultation,General repairs & installation
Bill Peck
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gregg was wonderful. Very polite and professional. Gregg explained everything he was going to do and showed me the cost upfront. I would highly recommend him and his company.
Jesse Reed
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gregg was awesome! Very knowledgeable, and incredibly fast. Had my garage up and running in less than an hour. My wife and I couldn't be happier with how everything turned out. Thanks Gregg!
Jodi Baggenstoss
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have 8 properties in Woodbury and I exclusively used Precision for all of my garage door needs. I have every invoice from Precision over multiple past years. I had a 1 car garage door opener at a townhome that was having issues. The tech Gregg came out and said that the garage door opener needed to be replaced. He went on to give me a quote of $3,500 to replace all of it $3,200 to replace most parts and $2,800 to replace some. He was on speaker in my office so multiple people heard him. I called a competitor company and did it for $630. I went back to all invoices and I have never even came close to paying $3500 for an opener. I will never call Precision back to do any service, ever!
Service Team: Gregg - Technician
Service: Garage Door Opener Install
Robert Meisel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is the second time I have used Precision for my garage door repair and the second time I have been extremely pleased with the result. Their service technicians are highly trained and efficient. Further, I do not pay attention to warranties, and pleasantly found out that some of the services on the garage door were covered from a prior service. There is no reason to shop around for garage door installation or repairs. Just call them up.
Very quick response and reasonable repair cost. Very satisfied.
Thank you Darren for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.
Service Team: Gregg - Technician
Service: General repairs & installation
Dennis Tuccitto
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our problem was solved. Our installer was great, and explained everything very well. We will use them the next time we have problems with our garage door!!
N Bloom
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My tech, Gregg Traylor, arrived ahead of the scheduled appointment window. He was highly professional. He completed a thorough examination of the door opener and took photos. Gregg gave a complete explanation of his findings and suggested remedies. The installation of a new opener was required. He started the work immediately and completed the installation in about 90 minutes. I didn't pay the invoice until he had reviewed the installation and answered all questions to my satisfaction. I was very happy with the completed work. Gregg's pleasant personality was a bonus.
Michael Reinhardt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They replaced one spring 2021 and for $260 now they say its $380 and blame the increase on "COVID". He said that was pre-COVID well actually 2021 was not Pre-COVID that would have been 2019 or before. Asked for a detailed quote of labor and parts and they basically refused so I called another garage door company and they were able yo provide the quote over the phone. It's a spring just isn't that complicated. Why you would deliberately obscuring the prices is unprofessional and shouts "we are going to overcharge you".
Service Team: Gregg - Technician
Service: Broken Garage Door Spring Repair
Scott Erickson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Greg was very good and helpful. He did solve our problem.
Timothy Kidd
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Greg did an OUTSTANDING JOB! He explained exactly what the issue was with the door. The door Greg worked on has been installed for 31 years and the opener and bearings are shot, he did what he could for us under the noisy door deal Precision is offering and we informed him that we plan on replacing both doors in the summer of 2026. He gave us a brochure today and my wife has already decided on what she is planning to purchase in July of 2026. Thanks again Greg...EXCELLENT job, I was in customer service for 45 years and it is hard to find people these days that are good at interfacing with the customer one on one anymore, but Greg nailed it!!
Service Team: Gregg - Technician
Service: Garage Door Repair
Molly Larson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Amazing service and customer support!
Service Team: Gregg - Technician
Service: Garage Door Opener Repair
Karl Kissinger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door cables broke (of course) the day before Thanksgiving. After getting back in town I thought the fix would be easy. Of course not. Called your company on Saturday to get someone out. To my surprise they were able to come out on Sunday! Made an appointment for 10 am. The guy was in and out in an hour. The door was all fixed! Only four stars for two reasons. He showed up at around 8:30 am. The other being a few nuts were not tightened on the brackets. Not a big deal but still...
Same day service, they did a great job, and explained all of the options we could go with price wise. We chose to get everything done as it's pretty terrible when you can't get your garage door open to go anywhere. Also, we didn't want need to have them out again, we chose to have them do it right the first time.
Thank you for choosing Precision Garage Door Service, Doug! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Service Team: Gregg - Technician
Service: General repairs & installation
Let's just say i had a mishap with my garage door late in the afternoon. Precision Garage Door was able to schedule a repair for the following morning. The technician showed up promptly the next morning and made the necessary repairs as well suggesting a few upgrades to the repair that i opted for. He made the repairs and the door is working fantastic!
Hi! Thank you for the fabulous review and rating. We appreciate you taking the time to share. We are always here for you and yours. Have a wonderful day and week. Reach out to our Precision Garage Door Service team if you need anything else. Thanks again!
Service Team: Gregg - Technician
Service: General repairs & installation
We had an emergency situation and called Precision Door Service in Maple Grove. They responded quickly and professionally, sending out Gregg, who was absolutely outstanding. Gregg arrived promptly, diagnosed the issue right away, and handled everything with skill and efficiency. His professionalism, clear communication, and attention to detail gave us complete confidence throughout the process. The service was seamless from start to finish, and Gregg went above and beyond to make sure everything was working perfectly before he left. It’s rare to find a company that combines speed, expertise, and genuine customer care, but Precision Door Service delivered all three. I highly recommend Precision Door Service for anyone needing reliable, top-notch door repair, and I especially want to commend Gregg for his exceptional work.
Thanks for taking the time to leave a positive review, Judah. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Apple Valley, MN team.
Service Team: Gregg - Technician
Service: Garage door consultation,General repairs & installation
Bradley & Erline Holman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gregg Trayler explained everything clearly before and after installation of opener, springs, etc. He explained the reason for the failure and completed the job quickly. Very satisfied with everything.
Deb & Pete Gerber
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I used Precision in 2020 and was pleased with the service. The technician, Gregg Traylor was on time, communicated what needed to be done and was very professional. Would definitely recommend your company to anyone that asks. Thank you Pete Gerber
Super fast. Prompt service. Did a thorough job and had our garage door working in an hour. (Needed new opener and track)
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.
Service Team: Gregg - Technician
Service: General repairs & installation
Ask for Greg if you get a choice. He was absolutely phenomenal and was very professional and friendly. I can't recommend this company enough for anyone that needs garage work done. To be candid, they're probably a touch on the higher side of pricing but you get what you pay for in life and with this team I feel like I got every cents worth for a job extremely well done.
We really appreciate you taking the time to leave us a review Ken. Thank you for the review and comments.
Service Team: Gregg - Technician
Service: General repairs & installation
Service Team: Gregg - Technician
Service: Garage door consultation
Gregg did a great job of repairing my door, quick and easy.
We appreciate your positive review, Paul! Thank you for your recommendation and we are glad to hear that you had a great experience with us.
Service Team: Gregg - Technician
Service: General repairs & installation
Had PGD come and replace a broken spring on my old wood garage door about 6 months ago. Door seemed heavy to me after awhile so they sent a tech out and warrantied a part and adjusted it at no charge. Both service techs were great and they stand behind their work! Totally recommend without hesitation.
Thank you for your positive feedback! We're glad to hear our team effectively addressed your garage door issues and provided excellent service. Your recommendation means a lot to us!
Service Team: Gregg - Technician
Service: Garage door consultation,Customer support,General repairs & installation
Gregg was great to work with for our garage door repair. After completing an inspection of the door, he provided a few recommendations, ranging from addressing the specific issue to improving the door's operation. Appreciated the time he took to answer questions on each, and didn't push for one over the other.
Thanks for taking the time to leave a positive review, Lee. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Maple Grove, MN team.
Service Team: Gregg - Technician
Service: General repairs & installation

