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Chad - Technician

Chad - Technician
Service Team
Reviews: 88
Average: 4.91 stars
Chad - Technician has received 88 reviews, averaging 4.91 Stars:
1 2 3 4 5

Chad - Technician's Bio:

My name is Chad Magaard. I was born and raised here in Minnesota. I enjoy my free time playing golf and pool. I look forward to assisting you with all of your garage door needs.

Review:

Chad was quick to respond to our emergency request and came when he said he would and fixed our situation extremely well

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A Response from: The Precision Team

It is great to hear that you are satisfied with your prompt and professional repair service you received when trouble arose for you. Thank you for choosing Precision, we are happy to be of service.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Chad (who should get an Employee of the Year award) came to our house on a Saturday afternoon and, in a very short time, solved ALL of our garage door remote control problems (we have lots of vehicles and lots of remotes and we struggled with trying to program our cars to open the garage doors; the door pads (on the outside of the garage) stopped working - anyway, it was a mass of trouble! Chad straightened it all out, lubricated our doors (now they HUM instead of GROAN) and while doing so he regaled us with tales of his pool playing!! (IF he comes out, ask him to show you the video of a CRAZY game-winning shot he made!!!) The price was fantastic and everything was quickly done and it felt like we spent 1/2 hour with a friend. We HIGHLY recommend Precision... and CHAD!

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A Response from: The Precision Team

What a kind review - thank you for taking the time to share it! We love what we do and knowing that it shows by reading your feedback really helps us keep going. We are happy to have been able to help and appreciate your business and are so happy to hear that your complex opener issues are all resolved.

Chad - Technician Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Team: Chad - Technician
Review:

Chad was professional and personable with the questions I was asking, and upfront with pricing without a hard sales pitch. Thanks Chad!!

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A Response from: The Precision Team

We appreciate you letting us know of your experience with our team for your recent garage door repair visit. Thank you for calling on us for your required service.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Prompt, quick and professional service! Our service tech, Chad, was very polite and very professional. Had a broken garage door spring, and after a few quotes went with Precision. They were able to come out first thing in the morning, and get the repair done quickly and expertly. Will definitely use them again. Thanks Chad!

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A Response from: The Precision Team

We appreciate you choosing us over the competition to replace your broken garage door spring. Thank you for sharing why you made that decision and for expressing your satisfaction in the way we do business.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Hello, we had a spring on our garage door break last night. I called first thing in the morning for service. The receptionist was extremely helpful and polite. She was able to book a time between 8-10 am. I was soon notified that Chad would be arriving soon. He showed up a little after 8:00, showed me what had happened, and provided me a detailed listing of what he recommended, as well as the total cost. He was able to quickly fix all issues, and was gone by 9:30-9:44. I can’t thank you enough for the quick response, as well as the excellent work Chad provided! Thanks!

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A Response from: The Precision Team

We are happy to be of service! We know garage door problems are very inconvenient and we work hard to make sure it is taken care if promptly and properly to get you back on track as soon as possible. We are glad to hear that our services were performed up to your expectations, thanks for taking the time to let us know.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Garage door opener was acting funny would open and close on its own. Turns out some wiring had gone bad, Chad checked it out and repaired the wiring and seems to be working fine now he let me know what he was doing and didn’t surprise me with extra repairs and was quite honest about the problem I would highly recommend Chad Magaard for garage door repair thanks again J Kaufer

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A Response from: The Precision Team

Thank you for your thorough review of the garage door repair visit you recently experienced with our Company. We are pleased to hear that your issue was resolved to your satisfaction and that the costs and time taken was acceptable as well. We appreciate your trust in our team and our brand and value your feedback.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Chad - Technician
Review:

amazing work, I appreciate for the services. Quick and professional, and easy going team. My problem was solved, and we are able access our Grage door back. That makes us happy. Finally, I will thank chad who was outstanding professional and experienced technician. Thank you for your services.

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A Response from: The Precision Team

We are happy to service your garage door needs and truly appreciate your patronage. We are also very thankful that you would take the time to share your experience and your compliments on how we treat our customers with us and others. Thank you for the reminder on why we do what we do; our valued customers.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

I was very pleased with the results of my garage door repair

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A Response from: The Precision Team

We are very happy to hear that your garage door service was a success and that you are happy with the repair. Please let us know if you have any additional needs in the future - we will be here for you.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Chad - Technician
Review:

Chad and James were timely, knowledgeable and fixed the problem.

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A Response from: The Precision Team

Those are definitely three of our top priorities in customer service. Thank you for pointing them out and reminding us why we do what we do. We are happy you were satisfied with the service you received and appreciate your business.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Super fast - same day service! Technicians arrived early and were super friendly and efficient!

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A Response from: The Precision Team

Thank you for putting your trust in our team and in our brand. We are happy to be of service and appreciate your kind words expressing appreciation for what we do.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Chad was very professional and got the work done the same day. He explained what he saw as the issue, what would need to be done, did the work, and then went over what he did as well as provide maintenance tips for keeping everything working. Highly recommend.

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A Response from: The Precision Team

We are so glad to hear this detail of a typical garage door repair visit. Thank you for taking the time to let us know that you appreciate every aspect of what we do to make sure you garage door and opener are working properly and that you are satisfied with the work and products. We value your business and your feedback.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Serviced the day I needed it, which was that day! Given the inspection and the broken spring, less than an hour. Very professional!!!

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A Response from: The Precision Team

Thank you for pointing out the main aspects of what we do: fix it right the first time to keep your inconveniences to a minimum! Timely and professional service is our aim and we are happy to hear we delivered for you. We appreciate your business and your feedback.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Great service! Chad was here when they said he would. He was knowledgeable on the issue I was having with my garage door. I was able to get it fixed and working the same day as the consultation. The whole process took approximately an hour. He was able to give me an accurate quote before he started and answered all my questions. He gave recommendations and possible problems to look for in the future as my garage door ages. I was very impressed. I was positive I would need a whole new door and frame, I'm glad I had them come check it before I did that!

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A Response from: The Precision Team

We appreciate your thorough review of your garage door repair visit. We are happy to hear we earned your trust in with our expert inspection and honest, professional service. We are here for you should you need anything further in the future, but trust you will be happy with our work for quite some time.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Chad was great. Prompt, friendly and on time. Would’ve been a five star rating, but can only give 4 due to the extreme up charge on the springs that were replaced. Almost $600 for the pair, which I looked up the parts they were under $200 their cost.

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A Response from: The Precision Team

Thank you for your business and your honest feedback. We value all input as it helps us serve our customers better. Please realize that we do include the professional installation of your springs and hauling away and recycling of your old parts in our pricing. We feel our pricing is competitive in the market and trust you will be very happy with your purchase for years to come. We appreciate you.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

yes, you met my expectations. problem solved. courteous and professional.very helpful. local and quick response--here 10 minutes before scheduled.

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A Response from: The Precision Team

This is great to hear! Thank you for letting us know that we were able to assist in a manner satisfactory to your needs. We appreciate your feedback and your business.

Chad - Technician Service Provided:
Garage Door Opener Repair

Service Team: Chad - Technician
Review:

I am so thrilled with our experience from Precision Garage Door Twin Cities! Not only did they fix our garage door in an incredibly fast and efficient manner, they exceeded all expectations! The service technician, Chad, was polite, personal and very knowledgeable. Thank you so much! I highly recommend this professional company.

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A Response from: The Precision Team

We appreciate hearing your feedback on the superior service you received! We aim for timely and professional service and are thrilled to hear we hit the mark here. Thank you for your business and for sharing of your experience.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Chad - Technician
Review:

Quick, Friendly, Easy. Not sure what else to say the comprehensive 25 point inspection is clear and provides pictures of the topics being discussed. Nothing pushy guides your through the items and lets you decide how you want to proceed with taking care of your garage. Would highly recommend for any routine service or fix.

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A Response from: The Precision Team

Thank you for such a thorough review of the garage door repair services we provide. We love hearing that our process is valued by our customers and that you are satisfied with the repair you received. We appreciate you.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Chad was right on time and did a thorough exam of my garage door. He explained what apparently went wrong and why my door didn’t work with the opener. He explained my options and I’m the one who asked for a new opener with all the bells and whistles. Being 80 and no one here but me I didn’t want to always have to call friends for help and with my current opener well over 20 years old I chose to go new. He explained how everything works and even set my car's home button for me. I really appreciate everything you as a company and Chad as the expert did!

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A Response from: The Precision Team

I am so happy to hear that you are pleased with your recent garage door repair visit. I trust you will be happy with your new garage door opener for years to come; but know that we are here for you should any other issues arise in the future.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Chad - Technician
Review:

Timely, professional and courteous - and he solved the problem! Could ask for no more! I am a happy customer!

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A Response from: The Precision Team

We are happy that your garage door problem was solved and that you are satisfied with the service you received. Thank you for letting us know.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

The technician did super work in solving my problem. He was very courteous and professional. This the second time I have used your company. Darrel Tollefson 14734 Courtyard Circle Burnsville

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A Response from: The Precision Team

Thank you for your repeat business and your kind words. We appreciate hearing from you and are happy to help should you need us again.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

Chad and Adam came to our home today to replace a spring on our 16' garage door. They came right on time and were very courteous and professional. The springs were replaced quickly and accurately. Great dealing with local companies that can be trusted! The folks at Precision get an A+ from me for work well done!!

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A Response from: The Precision Team

We are definitely happy to hear that you were satisfied with your recent garage door spring repair. We always appreciate hearing about our customers' experience with our company and are especially pleased when our customers are happy with the professionalism and expertise displayed by our team. Thank you for taking the time to let us know your feedback. We appreciate you.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

I called on a Friday morning to have a technician come and look at my garage door opener, by 10 am they had someone out at my house assessing the issue. Chad was wonderful to work with and explained the issue thoroughly. They replaced my garage door opener within an hour and we’re gone by 11:30. Wonderful experience!

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A Response from: The Precision Team

Thank you for your business and your feedback. We are happy to hear that your garage door issue was addressed in a timely and professional manner. We appreciate hearing from you.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

I needed someone to undertake a small repair on my garage doors. As I scrolled through the web. precision Doors seemed a good. I telephoned a spoke to a human not a voice activated response. She said I could have a technician within a few hours. I was also given the service charge ($85) and told I would be given a full cost quote before they start the work. The technician Chad arrived promptly and quickly ascertained the problem. He gave me an full cost quote and completed the work. My overall assessment of the company, from scheduling to technician, quality of work and price is very favourable. From my experience I would no problem in recommending this company: Thanks

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Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

I was very pleased with Chad and the work he performed. The repairs needed were quickly pointed out and pricing was provided and the work was completed in less than an hour. Thanks Chad for your professional service. I will be sure to use Precision Door Service and recommend them to others in the future.

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Chad - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Chad - Technician
Review:

Customer service was top notch. The technician was on time, friendly and professional. Very happy with the service.

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A Response from: Kristi Hartmon

We are happy to hear of your positive review. Thank you for pointing out that timeliness in addition to courteous and expert work are important to you. We will continue to strive for excellence and appreciate hearing your feedback as this is how we measure our success. We value your business and your comments.

Chad - Technician Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Team: Chad - Technician
Review:

Chad was very professional and courteous. He explained all work and completed the job in a timely manner. Very happy with the work and would recommend Precision Door to family and friends.

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A Response from: Kristi Hartmon

Thank you for calling on us to assist with your garage door repair. We value your business and your feedback on the service you received. We are happy to hear you are satisfied and we welcome your referrals. We appreciate you.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

Fast installation friendly service technician would recommend then to friends and family

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A Response from: Kristi Hartmon

We appreciate hearing that your recent garage door repair experience with us was prompt, personable and professional. We welcome your referrals and value your business. Thanks for posting this feedback.

Chad - Technician Service Provided:
Garage Door Opener Install

Service Team: Chad - Technician
Review:

On Time, fixed my door, super polite and a reasonable price. Great in my book!

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A Response from: Kristi Hartmon

We are happy you called on us for your garage door repair. Thank you for letting us know that you are pleased with all aspects of your service appointment. We value your business and your feedback and will be here should you require our services again in the future.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

We were having problems with our 16 ft double garage door. I phoned Precision Door Service this morning and a Field Service Technician was here by noon today. Our technician, Chad Magaard, was very professional, helpful and knowledgeable in the install of our new opener and keypad. He was very efficient and answered all our questions. Chad is an asset to their company and we couldn't be happier! We highly recommend Precision Garage Door and will definitely call them if we have any future garage door needs.

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A Response from: Kristi Hartmon

Thank you for choosing to call Precision for your new garage door opener! We are happy to hear you are pleased with the service and your new operator and wireless keypad. Feel free to let us know if you have any questions or further needs as we are here when you need us.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Team: Chad - Technician
Review:

Great experience overall! Chad discussed our options, worked efficiently, and helped us through set up. He was very professional and answered all our questions.

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A Response from: Kristi Hartmon

Thank you for calling on Precision to help with your garage door opener issues. We appreciate you trusting our team to solve these issues and get you set up with the option that worked best for you. We appreciate your business and your review.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Chad - Technician
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