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about Precision Garage Door in:
Maplewood, MN
Precision Garage Door of St. Paulhas received 67 reviews, averaging 4.79 Stars:
Maplewood, MN
Product:
Maplewood, MN
The technician Devon N. did a good job, was professional, courteous and completed the job quickly and to my satisfaction.
- Scott B.
Maplewood, MN
Technician was friendly, courteous, and professional. The repair was done correctly. Only issue was the time slot changed from 2 to 4 to 4 to 6, minor inconvenience.
- Brian Dodge
Product:
Maplewood, MN
Jason was pleasant and extremely knowledgeable. He was able to fix the garage sensor issue quickly, even taped up loose wiring and helped me reset my garage code. Great service!
- Helen Pefera
Maplewood, MN
Very prompt service. Technician. Jason, explained the problem, gave us choices on what needed/could be done including photos. Very knowledgable, no pressure. Happy with the repairs and clean up.
- Brenda Urbanski
New Door Sales and Installation Team: Jason - Install Manager
Maplewood, MN
I was able to get the same day service for my garage door. The technician was very professional and took his time to fix my garage door. I would recommend Precision to anyone I know for garage door service. Thanks!
- Vic Her
Product:
Maplewood, MN
This is the best customer service I have ever received! My garage door was broke at noon and repaired by 2:45pm. I received two text confirmations WITH a picture of Erik and a call when he was on his way. He was VERY patient and explained everything in detail. Beyond grateful!
- Jessica Stopera
Product:
Maplewood, MN
I called on a Saturday because the springs were broken on the garage door.My husband,Bob, saying we’re not going to get this fixed till Monday. You gave us fast service...no extra fee for a Sunday repair...in fact we got a Sr. Discount. Didn’t mind paying for your great service.... and Eli’s smile...even working on a Sunday!
- Robert Bardon
Product:
Maplewood, MN
well done.
- Mark Slaikeu
Product:
Maplewood, MN
I failed to do my homework, so I deserved to pay at least twice for the repair that was done. I was charged $480 (includes a $25 discount for seniors) to replace the tracks on my garage door. I thought at the time, it was high but was under a bit of a time constraint. Afterwards, I researched and discovered the same replacement averages about $200 to $250. The repairman was here for all of an hour, spent about 35 actual minutes on the replacement of the track on both sides of the door. So, shame on me for failure to do the proper research I usually do before getting a project done and shame on me for not getting more than 1 quote.
- Jo Ann Cochran
Maplewood, MN
Eli Traaseth was very professional, informative, and efficient. He made a diagnostic assessment, explained the current ailments of my “sick” garage door & the long term consequences, and provided various solutions. The work was completed quickly and well.
- Krista Anderson
Product:
Maplewood, MN
I had a very good experience with Precision Door. My installer, Eli, and his assistant were very courteous and professional. They know their jobs and did them very well. They cleaned up well and took all debris and rubbish from the job with them.
- Merrill Gray
Product:
Maplewood, MN
Devine was great
- Bob Serreyn
Product:
Maplewood, MN
Was extremely impressed by the work that was done-- the technician that came out, Jon H, was very helpful and went above and beyond what I was expecting.
- Kristina Meier
Product:
Maplewood, MN
These guys are awesome! I couldn't be happier with their service! I am a single woman and had just moved into a new (used) home. I'm not terribly handy with things like garage doors and was having technical difficulties getting my garage door opener to sync with my car and with the remotes which the previous owner had left. The technician came out and quickly did an absolutely thorough assessment of all critical parts of my garage door opener (motor, tracks, chain, spring, etc.). Given the age of the opener motor, he could have justified trying to sell me a new one, but he did not do that. :-) He reported that the opener mechanisms were in surprisingly good condition (given their age). All I needed was a new "universal" remote and then everything else sync'ed just fine! :-) The technician was an expert at this. He TOTALLY knew what he was doing! (And he did NOT push me to spend extra money. :-) ) Yay! :-) A cheap solution and an expert report on my garage door's health!
- Claudia Rudolph
Product:
New Door Sales and Installation Team: Jason - Install Manager
Maplewood, MN
Great service! Fast, efficient, personable, explored options and willing to explain effectively. Thanks!
- Kim Pomroy
Maplewood, MN
Lucky for us that Precision services 7 days a week, because our inopportune need happened on Saturday of Memorial weekend when my husband in haste backed our SUV out of the garage with the rear door open! Within a few hours, Precision sent a technician to fix the old wooden garage door. Jon, the technician, obviously had the experience and skill needed to deal not only with the off kilter door and disconnected cable, but also the bent screw plate on one side, needing to saw off at least one bolt for replacement. He tightened all bolts and screws throughout the door, showing me where they were loose from years of use, and politely pointed out the deteriorating wood around the screws from moisture and time. With obvious attention to detail, checking and re-checking to ensure that the repair was done right, Jon's experience with a variety of doors and issues was obvious in that he was able to analyze and get right to the fix. He also came prepared with a variety of springs and nuts and bolts, so there was no returning to the shop for parts. Jon also handled my queries about replacement door features, so I feel I understand the advantage of the newer doors. It was re-assuring to have not only a half hour advance call before the technician's arrival, but also a text announcing his enroute. I also received a before-arrival email showing me the technician's photo with a little bio, which was a re-assurance of the right person's arrival. The charge was reasonable, and there was no extra weekend charge. Before I called the company, I read several positive reviews about them from others. This helped me make the call. I also definitely would recommend this company for reliability & service.
- Joanne from Maplewood
Maplewood, MN
We have been using Precision Garage Door since fall of 2018 for our rental properties garage repairs and replacements. Service is always prompt and thorough. Thank you for such great customer service Rudy and Jason!
- Brenda Evans
Product:
Maplewood, MN
Jason was great however it would of cost me $736 for me to replace my unit so I paid the service fee and went down to Menards and paid $40 and replaced it my self. Recommend calling if you are only willing to buy there parts.
- Jake Mersberger
Jake, The quick set systems is a do it yourself homeowner version of a torsion system and we do not service or maintain them. The only option we have to repair is to convert the quick set to a conventional torsion system which replaces all of the lifting and moving parts, essentially making the door work like new.
Product:
New Door Sales and Installation Team: Jason - Install Manager
Maplewood, MN
Great job Rudy! Thanks for your quick response and good work.
- Richard Slade
Product:
Maplewood, MN
Sorry, nothing was wrong with the door, what ever I heard yesterday of course was not there today, so Rudy oiled all the wheels checked everything over to make sure nothing was missed, replaced a light bulb which was burned out. The experience was pleasant, learned a little bit more about the openers the connection between the installed one in the garage and inside the house, and the portable once from the cars which I thought needed new batteries and probably did not. Everything is working fine. I will give it a 5 Ursula
- Ursula Foley
Product:
Maplewood, MN
Our experience with them was very good. Contacted them after hours and they returned the call within the hour. Devon show up for the estimate on time and answer all of our questions. The install crew of Chris and Eric were very good also. They were very professional on the install. They also did a great job cleaning up after the job and hauling away the old damaged door. Lastly, I was not originally aware of a discount coupon for the door when I paid. I called Kristi after the fact and she credited my account immediately. No problem! Overall our experience was very good!
- C. Swanson
Product:
Maplewood, MN
On the Sunday before Christmas weekend, late morning, Precision was able to send a tech out to replace the broken spring on our garage door (discovered the hard way when the door wouldn't raise for us to get the car out). Their tech, Alex Stack, was extremely prompt and cheery (in clear contract to the stress I was feeling, worrying how I was going to get the car out of the garage to get to work and run errands). When we called the company, they gave an estimate for when they would arrive, but Alex also communicated a closer estimate by calling us about 15 mins to his arrival, so we were able to clean the house and carry on with our baby rather than wait by the door. He arrived within an hour or so of our call to the company, and he fixed the spring within an hour or so of arriving. The door works great now, just like new. He was clear about the cost, it was affordable and reasonable, and Alex's service was exceptional. I would call this company again for any garage door service I need. I recommend them hands down.
- Monica Farah
Product:
Maplewood, MN
Technician was very friendly and helpful. Would have given 5 stars if they didn't charge me 200 bucks for a sprocket replacement kit that you can get on Amazon for 20 bucks. Next time I'll go a few days without a garage door opener and fix it myself. Wish I would have priced the kit before they fixed it. Won't be calling these guys again! What a ripoff!
- Eric McGraw
Thank you for letting us know about your experience. I am happy to hear that we were able to get your issue resolved in a friendly and timely manner. We are a home service company striving to offer same-day service. We are professionals, with all of the right tools, stocking quality parts on our trucks in order to fix it right the first time for our customers. Our pricing is competitive in the industry and includes the 25-point inspection that was done on your door and opener which ensures a complete solution. We will be here to honor our warranties and are happy to save homeowners valuable time so they spend as little time as possible inconvenienced by garage door issues.
Product:
Maplewood, MN
I'm not sure if I got the best deal? But Jason was able to fix my problem the very next day. He was prompt, polite and accurate!
- Kim Sorensen
Kim - thank you for your feedback - we appreciate your review. We are proud to provide the best possible service with the highest quality parts and professionally trained technicians. Remember your service and parts are backed by our limited lifetime warranty, so make sure to reach out if you need anything. We appreciate your business.
Product:
New Door Sales and Installation Team: Jason - Install Manager
Maplewood, MN
excellant service would use this co again when or if needed. rudy Vallejos very good man.
- Terrence Garrity
Thank you for reviewing your service with Rudy and Precision Door Service. We appreciate your business.
Maplewood, MN
Late this afternoon, my garage door refused to close after a number of attempts. I finally called Precision Door Service for help, worried that it may be too late for anyone to come to my home and I did not want the garage door to remain open overnight. Happily the service technicians were able to arrive shortly after my call and quickly solved the problem. The technicians were professional, polite and pleasant. Thank you!
- Lois Langholz
Lois - That is wonderful to hear. We are happy we were able to come out so soon and get your garage door running smooth while providing professional and pleasant customer service. Thank you for your business - we appreciate it!
Maplewood, MN
Quick and reliable service.
- Daniel Thao
Product:
Maplewood, MN
I heard good reviews about your company and I am in need of a new garage door.
- Paul Skytte
Thank you Paul. Please let us know if you have any further questions on your door estimate. We would love to earn your business.l
Product:
New Door Sales and Installation Team: Jason - Install Manager
Maplewood, MN
On time, competent and pleasant. Very professional.
- Les Weeks
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
We had a cable detatch, called Precision. Appointment set for 4-6pm. Devon, service man, called and asked if he could come earlier. We got sent a text message with Devon's picture and was there by 3pm. Devon was very professional and polite. He explained everything he was doing. He got the job done and door working correctly. I can and do highly recommend this company!!
- Dale Hogen