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about Precision Garage Door in:
Western Wisconsin Area, WI
Precision Garage Door of St. Paulhas received 108 reviews, averaging 4.83 Stars:
River Falls, WI
Thank you for taking the time to write a review about Precision Garage Door online. We are sorry to hear that you felt this way and we're glad we had to opportunity to talk this over with you. I believe the communication gap was repaired and the value in our technician's expertise is better understood. The detail you provided helps us improve the customer experience and we sincerely appreciate your thoughtfulness in helping us deliver better all-around service.
New Richmond, WI
We were very impressed with the service! Same day service and a very friendly and professional service tech. Would highly recommend this company.
- Rita Johnson
Thank you for choosing Precision and for your review highlighting our values of offering our customers with timely service with a friendly and professional demeanor. We appreciation your recommendation for us!
Hudson, WI
Donny did an awesome job installing by new garage door and opener. He was polite, explained what he was doing. When install was complete he made sure everything was spotless from install. Great installer and excellent company to deal with. The day prior Jason the filed technician was able to fix my old door until new door installed. He did a fantastic job as well and explained everything that needed to be done.
- Jeff Riepe
Thank you for letting us know everything went well from our first visit to the completed new door installation! Glad to hear your garage door and opener problems are solved. We appreciate your business and your feedback.
Service Provided:
Product:
New Door Sales and Installation Team: Donny- Installer
River Falls, WI
We were very pleased with how quickly we received service. Our garage door opener just stopped working. The technician came and replaced it within several hours.
- Nancy H
Thank you for your business and for sharing your experience with us in replacing your garage door opener. I know you will be happy with the new opener, its updated features, quietness, and warranty. We appreciate hearing from you and are here for you when you need us.
Product:
River Falls, WI
Excellent service. Extra effort to find parts
- Kermit Paulson
We are glad that a solution to your garage door needs was achieved. Thank you for your business and for letting us, and others, know that your experience with Precision was a good one.
Product:
Houlton, WI
Fast and courtesy, however extremely expensive. I would not use again or refer to anyone. I have had broken springs and repairs on this garage door three times in the past. The repair bills were substantially less. I understand there have been price increases and a pandemic, but was shocked with the initial repair estimate provided by Precision Garage Door service today.
- Jay Paulson
Thank you for your feedback. Every repair estimate is custom made for each situation and the condition report lists all 25 components inspected and our diagnosis. We will be happy to discuss anything you might have questions on. I'm sorry the pricing for our services didn't match your expectations, but we respect your choice and your opinion. Best regards.
Product:
Service Team: Bret - Service Manager
River Falls, WI
Rapid replacement of our broken garage door springs, within 4 hours of my call. Tech was excellent.
- Robert Harrold
Thank you for letting us know of your successful experience with your technician, Devon! We aim to serve our customers with same-day appointments and are happy to hear we met your expectations.
Product:
River Falls, WI
Great job. They were able to get to my home within a few hours of the time I called. Quickly diagnosed the problem (broken garage door spring) and replaced both springs and adjusted the door/opener in a short period of time with a great deal of professionalism.
- Kent F.
Product:
Hudson, WI
I chose Precision Garage Door from past experience. They are always here on time. Their workmanship is outstanding and they bac k it up. Great customer service as well. Why would I go anywhere else. Rob Breidel they
- Robert Breidel
Product:
Hudson, WI
Top Shelf Service and Repair! Our technician, Devon Nelson, was Fantastic. Exceeding our expectations. He was punctual, kind, and very knowledgable. One evening we came home at 10:30pm, parked in our garage and shut the garage door. We heard a big sound! The garage door shut half way and stopped. One side of the door was 1 ft higher than the other side! A cable broke on one side rendering the garage door useless to operate up or down, even manually. We called Precision Garage Door's 24-hour Phone number at 11pm on a weeknight. We found their info on a Google search from our smartphone. We scheduled a technician to be at our home within 48 hours. On the day of our appointment, we received a professional email from Precision Garage Door with a photo of Devon and a short bio. It was a nice touch of communication from the company. We also received an email that he was on his way. He also called to let us know he was 30minutes from our home. Devon spent about 15-20 minutes doing a thorough inspection and let us know what it would take to fix the cable and adjust the door to operate well. He provided a reasonable investment to do that work. We asked about a new garage door opener and track system. He provided us an additional estimate to replace all parts of the door opening system. We agreed that was a great route to take as the system we had was over 20 years old. Devon had all of the equipment and parts with him as well as a whole new system we wanted. It was great that we didnt have to make another appointment. We didnt even schedule the whole replacement when we called. He did a full replacement of everything but the actual garage door in about 2-3 hours. It was the hottest day we've had Summer 2021. About 100 degrees! Even with that said, Devon was a hard worker with a great attitude. The job was done in a reasonable amount of time, he explained everything very well, showed us what he did and how to use the new features and cleaned up like he was never there. His professionalism was more than expected. We would recommend Precision Garage Door Service to anyone we know and especially Devon as the tech to ask for. Thank you for the perfect experience! We truly appreciate it.
- Patrick S. - Hudson, WI
Product:
Hudson, WI
Six stars!
- Billy Ritter
New Richmond, WI
Very efficient and quick! From making the appointment to the garage being fixed. Also very affordable! Would definitely recommend and use again. Josh was awesome and professional
- Cami Couch
Product:
Prescott, WI
The technician did what appeared to be an excellent job of replacing a broken tension spring. However in the last couple days of using the door (the repair occurred less than a week ago) the door has gone askew on its track and now will not close all the way, leaving a small gap.
- Tim Rosenow
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New Door Sales and Installation Team: Chris - Door Designer
Hudson, WI
Excellent service technician who was friendly, knowledgeable and competent. He clearly shared my options of repairs or replacing with no pressure, just information. I called in the morning and and they had a tech out to diagnosis the issue within a few hours. He had all the parts needed and completed the job on the spot. I would use Precision again and would not hesitate to recommend their service to anyone in need.
- Carrie Treptow
Product:
New Richmond, WI
I am very happy with this company! Completed everything in a quick and professional manner. The technician we had did an outstanding job informing us of the problem and options to fix it if we wanted them too. I would recommend them to anyone!
- Jacob Riek
Product:
Hudson, WI
Devon was professional and courteous he got it done and I’m satisfied.
- Jerry Hesch
Product:
Hudson, WI
Quick Response. Devon was great! Will definitely use Precision for our future garage door needs!
- Jamie Pearson
Hudson, WI
Responded quickly to my problem, were at my house within an hour and had the door operational in 45minutes
- Jonathan Green
Hudson, WI
Devon did an excellent job of explaining our overhead door problem and resolution options and then of following through with the actual repair. He was professional, courteous, and represented the Precision Door organization extremely well. Thanks Devon and Precision Door for your impressive service!
- Roy Blakey
Hudson, WI
Ronnie did a fantastic job! Very knowledgeable and polite. We will be a customer for life.
- Bret Engel
Product:
Hudson, WI
Eli was fantastic. Really appreciate how he came, fixed our problem and made recommendations to prevent future ones as well. Excellent service from a really good guy. Solid five star service. Thanks again!
- Dave Capecchi
Product:
Hudson, WI
I contacted Precision Overhead Garage Door Service on Friday afternoon via chat. They arranged to have a technician here on Saturday at 8:00am. He was friendly, polite, professional and masked. He assessed the problem and knew exactly how to repair the garage door. He gave a quote and then completed the work in a very timely manner. I am very pleased with the service and can highly recommend the company. Thank you.
- Richard Ward
River Falls, WI
Super fast response time. Very respectful and responsible service personnel. Repaired our garage door to last a long time. We are very satisfied with Precision door service and will highly recommend them.
- Chuck Perlock
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New Door Sales and Installation Team: Jason - Install Manager
Hudson, WI
Devon did an amazing job!
- Diana Sura
Product:
Hammond, WI
Eli Traaseth was the technician assigned to fix our door. Not only did Eli fix the problem by replacing the spring, he was very knowledgeable of the setup and found a couple more components that needed repair. He didn't try to play the salesman game, he told me what I needed to hear. He replaced both springs, replaced the bearing kit, and threw in a surge protector. The door opens and closes like a beaut, within 24 hours of the issue occurring! Very well done Eli!!
- Brendan Weise
Product:
Hudson, WI
I called mid-morning and a technician was scheduled to come between 2:00 and 4:00. At around 1:15 I received a call from Devon saying that he could come at 1:45 if that was okay. He arrived at 1:47, completed replacement of springs and other parts and had the door working within an hour. He was a pleasure to watch doing his job. I was impressed with his professionalism and good manners. If I had a business I’d hope to hire talented people with his work ethic.
- Ben Heuiser
Houlton, WI
Excellent, timely, friendly service
- Tom Ockuly
Product:
River Falls, WI
Very happy with the work performed. My garage door spring broke Saturday night. I called Precision then and they scheduled a tech for early the following Monday morning. The technician, Devon, called on his way to let me know when he would arrive. He arrived early in the two hour window which was appreciated. He also was very thorough, friendly and worked very quickly replacing my broken spring and installing new bearings, cables and rollers. I would definitely recommend Precision Garage Door Service.
- Jerry Nelson
Product:
River Falls, WI
Very friendly gentleman. Did excellent work.
- Bob & Mary Johnson
Product:
Hudson, WI
Precision Door Service recently installed a new garage door for me...Class act from start to finish and I appreciate the open, honest friendly conversation along with very knowledgable sales & service staff! These guys know how to get it done right and on time!
- Pamela Kerr
Product:
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
The person that repaired our garage door was great. Friendly, efficient and knowledgeable. When it came to price. He was there less than 30 minutes. They have a flat fee of $210. Then supplies. It was a bit expensive. To quote another garage door repair person I talked to, sadly after the fact. “You got Screwed!”
- Brad M