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Read what people are saying
about Precision Garage Door in:

Minneapolis Area, MN

Precision Garage Door of Minneapolis & St Paul
has received 324 reviews, averaging 4.97 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow. Very impressed with the quality of service and the knowledge and expertise of our technician Jonathan. Garage door opener was not working properly. Would not shut all the way down. Had to unhook and close manually for a couple of days. No easy task. Had no idea who to call and was dreading having to install a new opener. Took a chance with Precision and couldn’t be happier. Jonathan saw the problems immediately. The sensors, even though they had worked all these years, had been installed improperly. Also the power on the motor needed to be adjusted. He then did a full inspection and explained every single thing in easy to understand detail. I had him replace the rollers, and lube the parts. Everything running smooth and much quieter now. Great job Jonathan.

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A Response from: The Precision Team

It is great to hear that your garage door problems were solved thoroughly and with professionalism. We value your patronage and the time you took to let us know of your experience with our team.

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chad was very professional and got the work done the same day. He explained what he saw as the issue, what would need to be done, did the work, and then went over what he did as well as provide maintenance tips for keeping everything working. Highly recommend.

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A Response from: The Precision Team

We are so glad to hear this detail of a typical garage door repair visit. Thank you for taking the time to let us know that you appreciate every aspect of what we do to make sure you garage door and opener are working properly and that you are satisfied with the work and products. We value your business and your feedback.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was told about Precision by a neighbor. I couldn't be more pleased. I couldn't get the garage door open to get my car out. I had techs out here within a couple of hours. They got the garage door open and fixed my opener and touch pad, which hadn't worked in over a year. I'm very happy.

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A Response from: The Precision Team

Thanks to your neighbor for the referral and thanks to you for your business and your feedback. We are happy to have been able to get you on your way amidst the initial garage door set-back! We appreciate you.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision OGDS was recommended to me by a friend who had recently had work done at his home by them. Everything he told me about the service he received was true. 1. Easy to schedule. 2. Arrived on time. Was scheduled to arrive between 8am-10am. I received a courtesy call at 7:30am on the day we were scheduled. The tech was there at 8:15am. Diagnosed the issue I'd been having for a year. Did NOT try to up sell me. Laid out 2 options and gave me quotes on both. 3. Replaced my old opener, wall pads & electronic eyes as requested. 4. The work was completed at 9:20am. 5. Alex explained the openers features, his companies and the manufactures warranties. Alex displayed professionalism, courtesy and common sense in his explanation's regarding my questions. 6. Cleaned up and disposed of old opener track and parts. Overall, Outstanding!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks

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A Response from: The Precision Team

Thank you for your detailed account of your repair experience as it really does point out what we aim to do at every appointment: We answer our phones 24/7 to be there for you when you need us; we make sure to inspect your door and opener; present you with our diagnosis, options and recommendations; and expertly and professionally make the repairs it to your satisfaction. We truly appreciate you taking the time to let us know that your garage door repair visit was a 5-star experience.

Alex - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! Chad was here when they said he would. He was knowledgeable on the issue I was having with my garage door. I was able to get it fixed and working the same day as the consultation. The whole process took approximately an hour. He was able to give me an accurate quote before he started and answered all my questions. He gave recommendations and possible problems to look for in the future as my garage door ages. I was very impressed. I was positive I would need a whole new door and frame, I'm glad I had them come check it before I did that!

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A Response from: The Precision Team

We appreciate your thorough review of your garage door repair visit. We are happy to hear we earned your trust in with our expert inspection and honest, professional service. We are here for you should you need anything further in the future, but trust you will be happy with our work for quite some time.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called and scheduled for next day, Tech was great, explained what was needed and pricing.

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A Response from: The Precision Team

Thank you for your review. We appreciate and value your business.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jonathon came promptly and fixed our garage door. We were impressed about his knowledge of the problem and his positive attitude. We recommend him anytime for his service. Thank you, Frank and Erna Sawatsky

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A Response from: The Precision Team

We are happy that your garage door problem was solved and you were impressed with Jonathans knowledge and customer service. We appreciate your business and recommendation.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jonathan did a super job and I am very glad to have had your entire team out. Jonathan found out the problem with install and fixed it super quick. Thanks for doing our door.

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A Response from: The Precision Team

We appreciate you sharing your experience with our Company. We are happy to hear that you were satisfied with our staff and that your garage door problems were resolved in a timely fashion. We value your business and your feedback.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent work. And timely.

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A Response from: The Precision Team

Great to hear that we were helpful and efficient when assisting with your recent garage door issues. We thank you for trusting us in your time of need. We are here to help should you find yourself in need again in the future.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I managed to knock something loose on one of the rails of our garage door. Precision's tech came the next day, early after confirming that was OK, had it diagnosed and fixed in half an hour. Not cheap, but the peace of mind is so welcome. He did offer an up-sell of some brackets and wheels but that was easy to decline. No need at this time.

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A Response from: The Precision Team

We are happy we could be of service at your time of need. Being there when you need us with most parts available at the time of each appointment is a quality most appreciate. I thank you for sharing your experience with us and others.

Adam - Technician Service Provided:
Garage Door Repair

Service Team: Adam - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door broke last week and Jonathan was a great technician who explained EVERYTHING going on with that door and the pluses and minuses of the current set up. His suggestions for repairs plus additional tune-ups were on point and should extend the life of the garage door. Throughout the experience I've learned a few new things about our garage door maintenance and what to look for in case some new problems pop up. Overall great service and I'd recommend you to our neighbors!

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A Response from: The Precision Team

We appreciate your thorough feedback about your garage door service repair visit. Thank you for taking the time to let us know what you appreciate about our service calls and we especially love hearing that you would recommend us to your friends/neighbors. That is the highest compliment of all.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

RE: Repair Adjustment 11/9/22 We had our overhead door become out of adjustment for some reason after a spring replacement by Precision in March 2022. Jonathan Zwart arrived soon after our call and did such an excellent job in adjustment that we commented that the door has never worked so well. Ever. That was a month ago and the door continues to be so quiet and so smooth in operation that we are very pleased. Mr. Zwart did a great job and reflects well on Precision Door Service. Thanks to Jonathan and Precision Door.

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A Response from: The Precision Team

We are happy to hear that our motto "Fix it Right the First Time" is tried and true for you! Thank you for showing your appreciation for the expert garage door repair we aim to provide and for sharing your trust in our product and our team. You are the most important part in what we do and we love hearing from you.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After I ran into the garage door backing out this morning, our technician Jonathan arrived on time, (actually early) quickly evaluated evaluated the fix and presented me with several options. He was very thorough and explained all options very clearly. He was not doing a high pressure sell to do anything more than we wanted. He then rehung and fixed the door better than my expectations. We did a complete checkout at the end and he was on his way and I was happy. I will definitely contact Precision for our next garage door need.

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A Response from: The Precision Team

We are glad to hear that a stressful morning was turned into a positive experience for you. It is always hard to have a setback in your schedule with a garage door problem, but getting things fixed right is our priority to ensure future set-backs are kept at bay. Thank you for your business and for your feedback; we appreciate you!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision provides the best service with friendly and knowledgeable staff. Yesterday I called about a problem with my opener and Jamie was out this morning and fixed it! The crew that installed our doors last year were great as well.

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A Response from: The Precision Team

Thank you for your repeat business and for letting us know that you are happy with our team and our customer service. We are happy to hear that your garage door and opener issues have been taken care of promptly and expertly.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service from first phone call (a person answered!) to final repair. If I ever need service on my garage doors, I am calling Precision. Thanks guys!

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A Response from: The Precision Team

We appreciate you letting us know you were happy with your recent garage door repair service. We are happy to have helped. Thanks for letting us know of your experience.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time. Explained options clearly. Installed new unit quickly and appears will done.

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Alex - Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience overall! Chad discussed our options, worked efficiently, and helped us through set up. He was very professional and answered all our questions.

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A Response from: Kristi Hartmon

Thank you for calling on Precision to help with your garage door opener issues. We appreciate you trusting our team to solve these issues and get you set up with the option that worked best for you. We appreciate your business and your review.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly, prompt service. Work done properly and professionally. Completely satisfied.

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A Response from: Kristi Hartmon

Thank you for putting your trust in our Company to help with your garage door issues. We are happy to help and pleased to hear you are satisfied with the work performed. We appreciate your business and your feedback.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jameson Leach...Very professional in every way. He arrived 5 minutes early...I LIKE THAT!! After the intros, he explained what he was going to do, grabbed his clipboard and went to it. He had the inspection done very quickly then explained why it was to our benefit to replace both springs instead of just the one broken spring. He also inspected the rollers, tracks, chain, motor and all other parts connected to the door. He had ALL the repairs, lubes, springs etc done within an hour. He also explained some maint. points that I was unaware of. I HIGHLY RECOMMEND THIS GENTLEMAN AND THIS COMPANY FOR ALL GARAGE DOOR REPAIRS!!!

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A Response from: Kristi Hartmon

We appreciate your thorough and positive review of your recent garage door repair service! Thank you for letting us know that you appreciate our timeliness and expertise when servicing our Customers' garage door issues. We aim to fix it right the first time to keep the inconvenience a non-functional garage door poses to a minimum and are happy to have you back on track again.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The appointment was easy to make. The Technicion informed me when he was en-route. He was on time. He was friendly and worked quickly and accurately, even though he had to work around obstacles.

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A Response from: Kristi Hartmon

Thank you for your business and for letting us know about your experience with our Company from setting up your visit to the service you received during the repair visit. We appreciate hearing that you were pleased with the outcome and are happy to help. Should you need anything in the future, don't hesitate to reach out.

Alex - Technician Service Provided:
Garage Door Opener Repair

Service Team: Alex - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great honest service, I’ll use them again!

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A Response from: Kristi Hartmon

Repeat customers are always valued! Thanks for letting us know you were happy with your garage doo repair visit and with the customer service you received. We appreciate you and will be happy to help should you need us in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service and knowledgeable explanation of problem. Jameson, our technician was friendly and very attentive. This is our 2nd experience with Precision and we will certainly call again if any problems arise. Thank you. MG

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A Response from: Kristi Hartmon

Thank you for your repeat business and for your kind words explaining just why we are Precision! We strive to be timely, professional and considerate which is what sets us apart. Thank you for recognizing what we do and sharing that with others. We appreciate you.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Timely, excellent service. The repair technician explained everything thoroughly and completed the repair. Like I say with Home Ownership, it's not a question of "If" but "when" a repair will be needed and the best scenario is to find a helpful service to take care of the issue!

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We needed our wooden door with old machinery replaced and the work was well done! I highly recommend this company.

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A Response from: Kristi Hartmon

Thank you for trusting us with your garage door replacement. Our team was happy to help with this project and we are happy you are pleased with the result. We work hard to get the job done right and know you will be happy with your purchase for years to come. We appreciate you.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

prompt polite successful

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A Response from: Kristi Hartmon

Thanks for letting us know of the aspects you appreciate. We appreciate your business and your comments. Thank you.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Johnathan did a great job and fast!

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A Response from: Kristi Hartmon

Thank you for your business and for letting us know that you are happy with the timely and professional service you received during you recent garage door repair visit. We are happy to help should you need our services again in the future.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional service, Colton the technician arrived spot on time and was courteous, knowledgeable and dependable, with good communication throughout the project. Because it was a large job, Colton was joined by his manager who was also very courteous and knowledgeable. Good work!

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A Response from: Kristi Hartmon

We are happy to get the job done. We aim to fix it right the first time and work hard as a team to make it happen. Thank you for sharing your appreciation and for your business. We appreciate you.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Affordable. Reliable. Professional. Expert installation by Donny and Josh. Thank you.

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A Response from: Kristi Hartmon

Thank you for putting your trust in our team and our product. We know you will enjoy your new garage door for years to come; but should you have any questions or concerns, let us know - we're happy to help.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repairs done on the 4th of July! Jonathan was on time, friendly, and professional. He explained everything in detail, both good points and repairs needed. All expectations assumed from viewing the website were met. I would use this service again.

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A Response from: Kristi Hartmon

"We are here when you need us" -- thanks for showing appreciation in on of our core values. We are happy to help and value your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chad, truly lived up to the Precision name, he troubleshooted our garage door not shutting and ended up ensuring our garage was not only shutting but also in great condition for future use. He was informed, detailed and enjoyable to work with. We were also pleased with how reasonable the pricing was. We will certainly recommend Precision to anyone we know in a garage door bind!

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A Response from: Kristi Hartmon

We appreciate hearing that your garage door issue was taken care of quickly and to your satisfaction. Knowing what our customers value helps us to continue providing 5-star service every day. We appreciate you.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
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