About Patrick
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Reviews for Patrick - Technician
Dan Bjornlie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick Rough did a great job! He was on-time, courteous, knowledgeable and repaired my garage door (spring, bearings & cables) quickly. All in -12 deg. temperatures. Highly recommend Patrick and Precision!
These 5 stars are for Patrick Rough. The guy is a straight shooter and will treat your garage door like it’s his own. Patrick was able to figure out our problem when others couldn’t.
Thank you for your positive feedback, Jake! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.
Service Team: Patrick - Technician
Service: General repairs & installation
Patrick called to let me know he was ahead of schedule and when arrived worked the problem and was able to get help from another technician without having to bring them to the house. He worked quickly and was very polite and got the job done. Very happy with the work!
Thanks for taking the time to leave a positive review, Marty. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local St Paul, MN team.
Service Team: Patrick - Technician
Service: General repairs & installation
Mark
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The tech came and didn’t attempt to repair or even check what was wrong. He right away said it wasn’t fixable because of the older springs. He was more worried about writing up and estimate for over 4000.00 for a new door. I declined, went to you tube to troubleshoot if it was my springs. It wasn’t. I was able to get it working myself. I called for him to Fix not try and sell me a new door, or at least really legit try to fix 1st before he tried to make a sale. Wondering if he even knew how to do any kind of repair.
Service Team: Patrick - Technician
Service: Garage Door Repair
Initially I questioned what was going on as a new remote we had just purchased (and was costly)wasn’t working. Patrick came out and quickly found the issue. I appreciate that he came at no cost and diagnosed the issue.
Thank you for choosing Precision Garage Door Service, Jennifer! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Service Team: Patrick - Technician
Service: Customer support
Janelle Ehlers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Can’t say enough amazing things about our experience. Patrick was hands down the best. He was on time in the window they provided, and extremely kind and polite. He walked me through what was wrong with our garage door, along with giving great suggestions and advice on next steps. He replaced what was needed in great time, and everything works great. Highly recommend!
Service Team: Patrick - Technician
Service: Garage Door Repair
Doug Carr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is the second time we have hired Precision for a garage door repair. Patrick was on time, friendly, knowledgeable and had the door fixed in short order. Excellent service and would highly recommend Precision.
Service Team: Patrick - Technician
Service: Broken Garage Door Spring Repair
Dustin Gilbertson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I experienced very solid, thorough and high quality service backed with honesty and integrity with Patrick as the technician today. I will 100% be using Precision when I move forward on the new garage door installation.
Patrick got here early and look at the door and with in a few minutes found the promble and took care of it. So thank you Patrick for your help so I got to go down and see the grandkids
Thank you for your positive feedback, Bob! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.
Service Team: Patrick - Technician
Service: Garage door consultation
Patrick came because the belt came undone. He went above and beyond to fix it correctly. He is always very pleasant to work with.
Thank you for taking the time to leave us a review, Kate. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Rochester, MN team.
Service Team: Patrick - Technician
Service: General repairs & installation
Dan W.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience! The spring on our garage door broke. Appointment was scheduled within a couple of days. Patrick was our technician -he was professional, friendly, and communicated with us through the process. Thank you!
Replaced springs, cables and lower roller/cable mount. Quick and friendly.
David, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team
Service Team: Patrick - Technician
Service: General repairs & installation
We are disappointed to see this and would love to learn more on what occurred and more about your experience. Please contact us at (952) 800-3338 to discuss your concerns directly. Thank you for sharing! We are here for your needs.
Service Team: Patrick - Technician
Service: Garage door consultation
I would highly recommend precision garage door! They did a excellent job installing our new door, they were on time and courteous and professional.
Hi! Thank you for the joyous shout-out and kind words. Please feel free to reach out for any further garage door needs and our Precision Garage Door team will always be here to help. Have a great weekend!
Service Team: Patrick - Technician
Service: General repairs & installation
Margene Bauhs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Came out at the appointed time. Did a complete inspection. Technicians were well informed and not pushy. Ended up being more than a broken spring that was in need of repair on those old garage doors. But they gave a fair estimate. I didn't do everything that was recommended, but I did the critical fail stuff. They talked with my husband before they started so he was OK with the higher price for all the things that needed to be done. Completed on time and on budget. The doors will probably now outlast our living in this house. The lifetime guarantee (while we own the house) was a good investment too in my mind. Happy to do business with this place.
Great service. Very helpful. If only my insurance company was half as helpful, I'd probably have a new garage door right now.
We appreciate your positive review, Chris! Thank you for your recommendation and we are glad to hear that you had a great experience with us.
Service Team: Patrick - Technician
Service: General repairs & installation
Our team prides itself on delivering great customer experiences. Thank you, Matt!
Service Team: Patrick - Technician
Service: General repairs & installation
Jim Reed
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We've used Precision Garage Door on several occasions, for both our primary home as well as a rental property. Last evening we had a component from our home Garage Door Opener break, leaving the door inoperable. I called Precision Door at approximately 10PM and conveyed our predicament to very receptive Operator. She understood the situation and would have someone get back to us first thing in the morning. Precision Garage Door was very quick to respond, as I received a phone call shortly after 7AM this morning. I learned they were dispatching Patrick Rough to make the required repairs. Both my wife and I were pleased to hear that Patrick was assigned, as he has done work for us in the past and we've always been very happy with the work. I am extremely pleased to report that Patrick arrived within 90 minutes. He then diagnosed and completed the repair within about 10 minutes! It is Technicians like Patrick, backed by a Company committed to great customer service that keeps us coming back to Precision Garage Door!
Service Team: Patrick - Technician
Service: Garage Door Opener Repair
Great work. Very responsive
We appreciate your positive review, Rodney! Thank you for your recommendation and we are glad to hear that you had a great experience with us.
Service Team: Patrick - Technician
Service: General repairs & installation
Thank you for taking the time to leave a review for our team!
Service Team: Patrick - Technician
Service: General repairs & installation
Everything from the phone call to tech that came out, was very courteous and professional
Thanks for taking the time to leave a positive review, Steven. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local St Paul, MN team.
Service Team: Patrick - Technician
Service: Garage door consultation,Customer support
Great support, offered advice and recommendations and worked with us near term repairs as well as settibg up future replacement! Highly recommend.
Wow, wonderful to see and hear! Thank you for sharing and providing clarity into your visit. We love to hear and see this. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for sharing and providing us with details on your visit. Have a great week!
Service Team: Patrick - Technician
Service: Garage door consultation,General repairs & installation,Garage door design
Good work, fair price and pleasant to work with
Wonderful review, thank you! We appreciate you sharing and supporting us at Precision Garage Door Service. Please reach out for any further details or insight into your visit youd like to share. Thanks again!
Service Team: Patrick - Technician
Service: General repairs & installation
Patrick was early, professional kind and efficient. Same day service was a plus.
Thank you for your positive feedback, Julie! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.
Service Team: Patrick - Technician
Service: General repairs & installation
I was very pleased with their quick efficient service. They worked a reasonable of time to replace the supporting parts around the door mechanism.
We really appreciate you taking the time to leave us a review Nancy. Thank you for the review and comments.
Service Team: Patrick - Technician
Service: Garage door consultation,General repairs & installation
I have received an email for six days in a row asking for a review. My garage door spring broke. They came out same day. The cost was going to be $800. Plus I was told my rollers should be replaced with bearing type. If I wanted everything looked at and made proper, it would cost between $1500-2000. I got it repaired Monday by another firm for $380. The second firm lubed all the rollers, adjusted the door with the opener. Precision did however open the door so I could get my car out. I do not like being repeatedly asked for reviews, do this is what happens. Sometimes a phone call would be better, I know it sounds so old fashioned, but then this honest review would then not be all over Google.
Hi David, we would love to discuss this with you further, please be sure to reach out to our team and discuss. We always want you to feel like your concerns and feedback are heard, please reach out directly. We thank you for taking the time to reach out to us and share.
Service Team: Patrick - Technician
Service: Garage door consultation
Our experience with precision garage door service was excellent. The issues was fixed in one visit and didnt take very long. I also appreciated the total inspection of the garage door.
Thank you for your positive feedback, Heidi! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.
Service Team: Patrick - Technician
Service: General repairs & installation
Had a great experience with Precision! I had a spring break, so I scheduled an appointment online, which was super easy. Patrick, the tech, was great! He was super friendly, and awesome with my dog. He made sure to inform me about everything he recommended, items that were in-between, and ones that were still good. He was very honest and upfront. The price was a little higher than I expected, but the service, warranty, and quality of the components versus others I've had before was worth it.
We really appreciate you taking the time to leave us a review Andrew. Thank you for the review and comments.
Service Team: Patrick - Technician
Service: General repairs & installation
The servicemen were very informative and helpful explaining things. A pleasant experience for sure.
Bobbie, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team
Service Team: Patrick - Technician
Service: Garage door consultation
Samantha, we appreciate you taking the time to leave us a five star review. Thanks!
Service Team: Patrick - Technician
Service: Garage door consultation,General repairs & installation

