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Alex - Technician
Average: 4.82 stars
Alex - Technician's Bio:
Hello my name is Alex and I’m a Minnesota local. I am a car enthusiast with a pretty cool Dodge Charger that I love to cruise around in with my wife and son. I look forward to providing you with the best possible customer service I can each and every day.
Coon Rapids, MN
Bayport, MN
Alex was excellent. He answered all of my questions and did a thorough inspection of my garage door and found some other parts that needed to be replaced. Thank you
- Greg Eesley
Inver Grove Heights, MN
Three years ago to the day my garage door spring failed, which another company replaced. Three years later another snapped spring. I decided to call another company and was on the schedule for a same day repair. Alex, the tech, did an inspection pointing out things that should have been replaced previously. Work was done in less than an hour with lifetime guarantee on the spring. Great service.
- Scott Burger
Rosemount, MN
I called needing same day service. My call was answered promptly and courteously. The technician or office emailed to tell me he was on his way. I appreciated the picture provided with the email. He was courteous, knowledgeable, not at all pushy, and highly accommodating. I needed the repair of an opener bracket attachment to the door and purchased a number of items needing upgrades. I HIGHLY recommend Precision and will use them as needed in the future.
- Dale Van De Loo
Maple Grove, MN
A professional technician identified the issues and repaired them. It was more expensive than we expected. However, it is now like a newly installed door.
- Dick Humphrey
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Service Team: Alex - Technician
Woodbury, MN
Alex did an excellent job. He replaced the garage door opener. The new one cost quite a bit more than I expected, but then, everything does lately. He also replaced the rusted rails and the deteriorating rollers. He didn't try to sell me anything that was unneeded. He explained the remotes and vacation setting and showed me how to set them. Alex also kindly set the remote button that is part of my car. I'd never been able to get that to work before. Everything works smoothly. I would definitely recommend this company and this technician.
- Kathy Simmer
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Service Team: Alex - Technician
Maplewood, MN
Just took a stab on the internet to find you. Alex was great! On time, helpful and professional. Looking forward to working with you in the future too.
- Jim Clark
Hopkins, MN
Nice service provider. Helpful information.
- Shana Levie
Lake Elmo, MN
Great customer service and knowledgeable staff. I was also surprised how quickly my garage was repaired; it was under an hour!
- Maggie Koebele
Maplewood, MN
I had Alex come out and check out my garage door which was opening crooked to the right and sometimes hitting on upper door pulley. The door would stop and not open unless I tried it several times. Alex said there wasn't much he could do but said I could put some washers on the top roller to keep it from pulling to the side. He gave me the washers. After he left, I tried to put washers. I then noticed the top support bracket screw had ripped through the sheet metal and wasn't supported. I drilled another hole, put in a new bolt and now it works. I think it's something they should have caught.
- Ross
Roseville, MN
Went right to the problem and cleared it up in a matter of minutes. Got all inputs working.
- John Rutherford
Plymouth, MN
Alex very efficient did the work was organized and knew what he was doing
- Al D
Thank you for your review! We're glad to hear that Alex provided efficient and knowledgeable service. At Precision Garage Door, we take pride in our Technicians' expertise and professionalism. If you have any more questions or need assistance in the future, please feel free to reach out. We appreciate your business and your feedback!
Minneapolis, MN
Service was on time Alex was great. Explained everything before he started. Answered all my questions. Cleaned up after finishing. Great service
- Joe M
Thank you for sharing your positive experience with us! We're thrilled to hear that Alex provided excellent service and met your expectations. At Precision Garage Door, we strive to ensure our customers receive clear communication, professional service, and a tidy work environment. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and your trust in our services!
Roseville, MN
Alex was delightful. Thank you!
- Sharon Maki
Sharon, Thank you so much for the glowing five-star review! We're thrilled to hear that you had a fantastic experience with Alex and Precision Garage Door. We appreciate your business.
Blaine, MN
Awesome service before, during and after installation! Couldn't be more satisfied!
- Jeff Ericksen
Jeff, We're thrilled to hear about your fantastic experience with Precision Garage Door! Providing exceptional service from start to finish is what we strive for, and we're delighted that we could exceed your expectations. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to assist you with your garage door opener needs. We appreciate your business.
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Service Team: Alex - Technician
North Oaks, MN
Efficient, professional service from their scheduler to the installer. Alex was at my home right on schedule, and he installed a new garage door opener within an hour. Twenty-four years, so it was definitely time for a new one! Very happy with Precision's service.
- Paul C
Thank you for sharing your experience with Precision Garage Door! We're delighted to hear that our team provided you with efficient and professional service from start to finish. It's great to know that Alex arrived promptly and installed your new garage door opener in a timely manner. We understand the importance of timely and reliable service, especially when it comes to essential home upgrades like garage door openers. We're thrilled that you're satisfied with the outcome and that we could help after 24 years of faithful service from your previous opener. If you have any further questions or need assistance in the future, please don't hesitate to contact us; we're always happy to help.
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Service Team: Alex - Technician
Vadnais Heights, MN
Technician arrived within 1/2 hour of my call. Quoted a price and had the new opener installed in less than 2 hours.
- Richard J
Thank you for taking the time to share your experience with Precision Garage Door! We're delighted to hear that you were impressed with our prompt service and efficient installation of your new opener. At Precision Garage Door, we understand the importance of quick response times, especially when it comes to issues with your garage door. We're glad that our technician was able to arrive promptly within half an hour of your call. Efficiency is key in delivering satisfactory service, and we're thrilled that we could install your new opener in less than two hours. Our team is dedicated to providing high-quality workmanship while minimizing any inconvenience to our customers. Thank you for choosing Precision Garage Door for your garage door and opener needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're always here to help!
New Hope, MN
Alex W. arrived and reviewed our garage door issue and gave me choices on how to deal with the problem. He explained the tech process if I have additional issues. he was there for 20 minutes and resolved our issue at a fair price. We will call Precision again when we have additional problems. From start to completion the issue was resolved in less than 1 day. Thank you
- Vince O
We are happy to hear Precision Garage Door provided you with excellent service from start to finish! Offering options and explaining the technical process demonstrates a commitment to transparency and ensuring that you're fully informed about your garage door's condition and any potential solutions. Resolving the issue quickly and at a fair price further highlights their dedication to customer satisfaction. It's wonderful to hear that your problem was resolved efficiently, and it's an honor to know that Precision Garage Door has earned your trust for future needs. Thank you for sharing your positive experience!
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Service Team: Alex - Technician
Wayzata, MN
The technician from Precision Garage Door not only lubricated and adjusted our garage door, he caught (and fixed) a mistake that the installer had made with our garage door rails.
- Richard E
We love hearing that you had a positive experience with Precision Garage Door! It's great to hear that the technician not only took care of routine maintenance by lubricating and adjusting the door but also went above and beyond to fix an error made by the installer. Attention to detail like that can make a big difference in the performance and longevity of your garage door system and we are happy to have been able to assist you.
Maplewood, MN
Highly recommended by next door neighbor and you have been in business a longtime. Technician arrived on time and explained everything clearly. Obviously knows the business.
- Kevin H
It's fantastic to hear that you had such a positive experience with our technician! Providing clear explanations and demonstrating expertise are fundamental aspects of our service philosophy. We strive to ensure that every customer feels confident and well-informed throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
New Brighton, MN
Work done well, free inspection, told me options… I think I got a good work done
- Gerry R
We are so happy to hear that you've had a positive experience. In all home service repairs, finding someone reliable and transparent can make all the difference. We hope you call on us should you need assistance again in the future. We appreciate you.
Minneapolis, MN
Alex was professional and on time !
- Debra M
Thanks for your business and for letting us know that timeliness and professionalism are priorities for you and that we met those expectations. We love hearing from you and appreciate your feedback.
Maplewood, MN
Hidden charge for credit card service fees. Say they have pictures that we did not have rollers when we did. Said we need parts that we did not just wanted to have the springs and cable fixed. I will not use them again.
- Robin G
We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve, and we assure you that we have heard you. Thank you for helping us get better. We will be in touch for further input and see if we can help in any way. You are the most valued part of what we do.
Woodbury, MN
Honest, prompt and very fairly priced.
- Peggy M
We love hearing the attributes that our customers appreciate about our work. Thank you for sharing and for your business, we appreciate the opportunity.
Chaska, MN
Our new development put in horribly cheap openers and they have never worked correctly. Alex replaced mine with a Genie and explained everything very well. He was very pleasant to work with. I had seen your trucks in our neighborhood and the Angies good rating and BBB rating all helped me decide on Precision. Thank you
- Deborah N
We are thrilled to hear that you are happy with Precision and the way we do garage doors right! We trust you'll be pleased with your upgraded opener for years to come, but we're here for you any time you have any garage door needs. Thank you for taking the time to let us know what is important to you and that we were able to meet your expectations, we appreciate you.
Centerville, MN
I am very happy with the extremely prompt service we received. The technician Alex Williamson was very helpful, professional, and took the time to explain and show me what he was doing. We are very satisfied with the job that was done. Will definitely share your company name with anyone who needs garage door service.
- Julie D
We certainly appreciate your kind words and your recommendation! Thank you for choosing Precision for your garage door repair needs and for letting us know of your experience. We appreciate you.
White Bear Lake, MN
One of the rollers came off the guide rail, and my garage door was stuck open. Didn’t feel like I could shop around and felt that precision was very pricey. That said they were able to get me in same day two hour window. Alec came at the start of it was very thorough. They do a complete check and gave me three options for service. The work was completed quickly and works just fine. One thing I forgot to mention is when they confirm the appointment it includs a picture of the technician,which I thought was a really nice touch.
- Karen
We are so happy to have been able to help in your time of need and that you are happy with the work we provided.. Thank you for putting your trust in our team and our products. We appreciate you.
Apple Valley, MN
We live in a house new to us and are in the process of updating various mechanical systems—water purification, heating, air conditioning and so forth. We saw Precision’s ad on TV and gave them a call to come an look over our garage door. The person on the phone was pleasant and well informed. An appointment was set. A person, Alex, came on time, reviewed with me the condition of our door and the repairs he could make with a cost estimate. He proceeded to do his work and reviewed it with me. He provided preventative maintenance tips and we paid our bill. All was done professional and cordially. The door works fine!
- Chris T
We appreciate you putting your trust in our products and our team with you new home. We are so happy to know that our services met your expectations and hope we are able to serve you should the need arise in the future.
Northfield, MN
Excellent and SAME DAY service for a broken spring. Communication was perfect regarding when service provider would be arriving and also provided their name and photograph to confirm identity. Service provider was kind, knowledgeable, and explained the options for repair/upgrade to us. If I ever need service again I will be sure to call Precision. Thank you!
- Joe B
We are so happy to hear that you are pleased with the repair service that you received from our Team. We strive to provide clear communication, timely service appointments, and custom repair solutions for every door and opener need and are thrilled to hear this worked for you. We appreciate knowing that you'd call on us again and we welcome your business anytime the need arises.
Maplewood, MN
Very happy with the service Alex provided. He was informative and took care of my door opener issue.
- Michael L
It is so nice to hear that your garage door opener service was performed with expertise and professionalism. We are happy that your service met your expectations. Thank you for sharing your experience with us and others, we appreciate your feedback and your patronage to Precision.
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
Was quick to schedule for next day service, the tech was able to explain things very well, performed a minimal maintenance service to tighten up part of our garage and everything was working great! Very fast, and great pricing. I would definitely use precision again!
- Charlie C