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Alex - Technician
Average: 4.82 stars
Alex - Technician's Bio:
Hello my name is Alex and I’m a Minnesota local. I am a car enthusiast with a pretty cool Dodge Charger that I love to cruise around in with my wife and son. I look forward to providing you with the best possible customer service I can each and every day.
Maple Plain, MN
Thank you for sharing your experience with us. It is great to know that you appreciate your timely and thorough repair service. We strive to provide that best in customer service at our repair appointments and am glad to hear we hit the mark here. Thank you so much for your kind words.
Bloomington, MN
Alex was knowledgeable and efficient in his work. He communicated every step of the repair. He repaired the springs on the double garage door. And he repaired the wood that the opener was attached. Great working with you, Alex. And thank you!
- Cheryl S
We appreciate you sharing that your expectations were met at your recent garage door repair service visit. Thank you for your detailed feedback outlining exactly what was done and what you value. We appreciate the opportunity to help out and are glad to hear you are satfsied with the results.
Apple Valley, MN
I broke the spring on one of my garage doors. I called Precision Garage doors in the late morning and had a service technicion here a few hours later. The technicion, Alex Williamson, did an assessment of all three garage doors and offered a common sense repair of the broken spring and additional needed bearings. Repair was complete within an hour. Excellent job. Highly recommended.
- Edward E
Thank you for choosing Precision when you needed garage door repair services. We appreciate your business and your thorough review of your experience with our Company. Thank you for showing appreciation for what we do: inspection of all moving parts of your doors and openers and making recommendations based on our findings; leaving the decision-making up to you. We appreciate your trust in our experts and value your feedback.
Minnetonka, MN
Alex showed up and I had a little issue with getting the garage door open with a broken spring. It was the only access to get in the garage. He didn't hesitate and found a way to get the door open . I was given a couple options and I chose just to have the springs replaced. Alex was very professional and had my garage door in working condition in a very reasonable time. My first thought was to repair it myself. Looking up what the parts were going to cost and the extra tools needed for the job plus my time. It was a easy decision to call a professional. Plus this was on Labor day.
- Larry O
We are happy that you chose to call on us to help with your broken garage door spring. We appreciate knowing that you value our availability, expertise and professionalism. Thank you for your business and for letting us know of your experience.
Cottage Grove, MN
Alex provided prompt, professional service. I appreciated his review of work done. Thankful for his service.
- Roseanne H
We are happy to be of service and appreciate hearing that you value our process. We value your business and your comments.
North Oaks, MN
We had two new garage door openers installed by Alex. The whole process was excellent. Scheduling was easy (the dispatcher was able to get me an appointment on the same day) and the technician Alex was knowledgeable, friendly, efficient, on time and did a fantastic job with the installation. He accommodated us throughout the whole process and took time to explain the new device and its functions. I am very happy with this company and can fully recommend it.
- Benjamin K
Thank you for trusting us with the purchase of your new garage door openers. We are pleased to hear that you received timely and professional service and are happy with the entire process. Thank you for your business and your feedback, we appreciate you.
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Service Team: Alex - Technician
Blaine, MN
We chose Precision Garage Door because we heard their ad on a local radio station, and they did not disappoint. They more than met our expectations. One aspect of our confidence and peace of mind was their pre-appointment communications, giving the name and photo of the technician. We knew exactly whom we were letting into our property. Thank you! Alex was extremely knowledgeable, helpful, and honest, giving us options of choices, plus educating us on how to maintain our automatic garage door. We are so thankful we chose Precision Garage Door. Bette Boesiger
- Bette B
We are so happy to hear that you chose to call on us and are happy with your decision. We appreciate hearing the aspects of our services that you value and will continue to offer the same level of service in the future.
Minneapolis, MN
From my call for help and Alex having the door repaired was 45 minutes! Amazing! Thank you Alex!
- Lynda O
We aim for timely service, this was a win in that department! Thanks for letting us know that we exceeded your expectations, we appreciate hearing from you.
Woodbury, MN
Precision team do deserve the high ratings they have I have my opener keeps opening by itself, i called Alex from Precision showed in the same day at the time they said, took one hour of diagnostics, reset the codes, explained the actions he will perform, and the next action by costs in case problem persists, their cost for repair is very fair, i do recommend them
- Moh H
We sure appreciate hearing that our services are appreciated and that we were able to help you with your garage door opener issues. We appreciate your feedback and will be here should you encounter any problems again in the future. Thank you for your business.
Champlin, MN
The technician showed up early, gave us options in the quote and performed a quick and successful repair. I love that it comes with a 5-yr warranty.
- Eric and Elena Dooley
We are happy to hear that you are pleased with your prompt repair service and the result and reliability of our product. We appreciate your business and your comments. Thank you for taking the time to let us know of your experience.
Brooklyn Park, MN
Great service! Very prompt and friendly.
- Susan V
We are glad to hear that you are happy with your recent garage door repair visit with Precision. We appreciate your business and your feedback.
Shoreview, MN
Excellent service! Alex was on time and very informational. I would recommend Precision to anyone in need of service.
- Brian S
We are glad to hear you were happy with the service you received. Thank you for letting us know and for recommending us to others; we value your feedback!
Hudson, WI
Called because my door came off the track. Appointment was booked in a timely manner. I was not home at time of service, but my wife was. After 30 minutes, the service was supposedly completed and my wife was informed and given a $400 bill. Oh, but they waived the $85 trip fee. Give me a break. No new parts, just a couple screws removed and wheel put back in. When I came home hours later, I pressed my opener and door came off track again. Tech informed and came back out and fixed again. I was told if I wanted to make sure it doesn’t happen again, I need to pay for new wheels, etc. give me a break. Not impressed at all. What a complete rip off. Steer clear
- Geoff S
We were terribly sorry to hear of your experience, but thankful for the opportunity to speak to you about this and work out a solution to make things right. We always appreciate hearing from our valued customers and will continue to strive for 100% customer satisfaction. Thank you for helping us with that mission.
Stillwater, MN
Fast and efficient. Very easy to work with and explained everything.
- Matthew G
Sounds like we were able to fix your problem to your satisfaction. Thank you for letting us know, we appreciation hearing from you.
Forest Lake, MN
I googled garage door repair and Precision had good ratings. Alex assessed problem and solution quickly and repair was fast. He answered all my questions and was very professional and courteous and helpful. Will definitely use Precision again if I need garage door repair
- Debrah J
We appreciate hearing that you were happy with your garage door service. Thank you for pointing out how you found us, our timely appointment scheduling and efficient repairs. We love hearing that we have earned a new repeat-customer and will be here should you need our services again the future.
Hopkins, MN
Precision OGDS was recommended to me by a friend who had recently had work done at his home by them. Everything he told me about the service he received was true. 1. Easy to schedule. 2. Arrived on time. Was scheduled to arrive between 8am-10am. I received a courtesy call at 7:30am on the day we were scheduled. The tech was there at 8:15am. Diagnosed the issue I'd been having for a year. Did NOT try to up sell me. Laid out 2 options and gave me quotes on both. 3. Replaced my old opener, wall pads & electronic eyes as requested. 4. The work was completed at 9:20am. 5. Alex explained the openers features, his companies and the manufactures warranties. Alex displayed professionalism, courtesy and common sense in his explanation's regarding my questions. 6. Cleaned up and disposed of old opener track and parts. Overall, Outstanding!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks
- Mark M
Thank you for your detailed account of your repair experience as it really does point out what we aim to do at every appointment: We answer our phones 24/7 to be there for you when you need us; we make sure to inspect your door and opener; present you with our diagnosis, options and recommendations; and expertly and professionally make the repairs it to your satisfaction. We truly appreciate you taking the time to let us know that your garage door repair visit was a 5-star experience.
Saint Paul, MN
As always, the service from Precision was great! Quick, professional, reasonably priced. Tech Alex was great!
- Kris K
We certainly appreciate your repeat business and your comments highlighting why you put your trust in our team when you need us. We value your business and your feedback and will be here should you need us again in the future.
Maple Grove, MN
Alex was great! Replaced my door spring quickly and efficiently. Thanks Precision Team! --- Steve
- Steve S
Great to hear - thank you for showing your appreciation for our timely and professional repair service. We appreciate your positive review.
New Hope, MN
Called and scheduled for next day, Tech was great, explained what was needed and pricing.
- Brian Nelson
Thank you for your review. We appreciate and value your business.
Apple Valley, MN
The repair man arrived on time and was very courteous. After examining the garage door, he gave us a repair estimate and then completed the repair in less than one hour. I would recommend Precision Overhead Garage Door Service to anyone needing service on their garage door.
- Frank Cacich
We were happy to help with your garage door spring repair in a timely manner. We appreciate your recommendation and your trust in Precision Garage Door.
Saint Paul, MN
Five stars for an excellent technician (Alex). Thank you.
- Pam S
Thank you for your 5-star review - we appreciate you as well!
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Service Team: Alex - Technician
New Hope, MN
Excellent work. And timely.
- Robert M
Great to hear that we were helpful and efficient when assisting with your recent garage door issues. We thank you for trusting us in your time of need. We are here to help should you find yourself in need again in the future.
Roseville, MN
Your company was here within the hour to fix and readjust the spring and cables on the door ..... Alex was complete, professional and seemed an overall decent fellow .... thank you so much Alex ..!!!..
- Joe H
We are happy to have been able to help. Thank you for calling on us for your garage door repair needs. We aim to fix it right, in a timely and professional manner and hear that was the case for you. Thank you for letting us know and we are here to help should you need us again in the future.
Saint Paul, MN
Alex was great. He let us know what needed repair and what didn't for best use with our heavy wood door. Our garage door opens/closes so smoothly now.
- Dan
Thank you for allowing us to help with your garage door needs and questions. We are happy that your service visit was helpful and the repair was completed with expertise. We are happy to hear your feedback and appreciate your patronage.
Bloomington, MN
Service Tech provided excellent emergency repair service which allowed our vehicles to be removed from the garage. No matter where Precision is geographically located they are always reliable and do professional and quality work giving the customer the best value for money spent.
- Wayne G
Thanks for your trust in our brand and our product. Our team is here for you when you need us and appreciate knowing that you value what we do as well.
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Service Team: Alex - Technician
Lake Elmo, MN
Precision Garage Door's video ad creates a certain set of expectations: technicians with superior diagnostic capability, trucks fully stocked with high quality parts, problems resolved on the spot. That was exactly my experience with my tech, Alex. I will also add that he was on time, completed the job in the time he had estimated, in addition to making the repairs, he checked, adjusted and lubed my door, and he picked up after himself, leaving my garage as clean as if he was never there. My only complaint, and this is not on Alex, is that their bill included a $14 fuel surcharge--with gas prices below $3/gallon and still falling, it is time for fuel surcharges to go away.
- Jim R
Thank you for your business and your kind comments on our advertising and our repair service. We love hearing that you were satisfied with the level of service your received and that we met your expectations. Thank you also for letting us know your thoughts on our pricing. Please know that has been heard and will be taken into serious consideration. We appreciate your business and your feedback.
Burnsville, MN
Alex was courteous and professional! He did a great job! I highly recommend him and Precision!
- Mary L
Thank you for your patronage and for letting us know you were happy with the great service you received on your recent garage door repair visit. It is great to come recommended from a happy customer.
Minneapolis, MN
On time. Explained options clearly. Installed new unit quickly and appears will done.
- Paul Halenbeck
Arden Hills, MN
The lady who took my call and scheduled the appointment was not even close to the bid when the technician arrived. I even said so worst case it would cost this amount and she said yes. It was almost three times the cost. Turns out she quoted me one spring and the cheapest spring. I asked if they would need to replace both she said no. My technician said he would only do both. Then I was stuck paying $85 service call for them to do nothing or three times the initial quoted cost. I would shop around and choose a company that does not lie to you to get the technician out there. Or plan on whatever they quote you it will be triple the cost.
- Reid J
We receive this feedback with thanks. It is always good to hear from our customers. We are sorry your expectations were not met. We realize the importance of over-the-phone price estimation, however it is difficult to diagnose or know the safety and size requirements of each garage door issue before arriving on-site. We try to generalize, which does not always work out and in this case it seems the latter. Our team takes these comments seriously and we have heard you. We will be reaching out to discuss this matter further.
Dayton, MN
Alex and Jay did an amazing job! They were fast, friendly and helpful! I appreciate their work, cleanliness, and knowledge! Thank you for making this process a positive experience!
- Beth Ramsey
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Service Team: Alex - Technician
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Office: 952-698-0131
6520 Edenvale Blvd
Ste 210
Eden Prairie, MN 55346
Service person was early which is always a bonus these days. He was friendly and explained the issue with our garage door well.
- Tom K