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James - Technician

James - Technician
Service Team
Reviews: 73
Average: 5.00 stars
James - Technician has received 73 reviews, averaging 5.00 Stars:
1 2 3 4 5

James - Technician 's Bio:

Hi there, my name is James. Some fun facts about me are I love to go fishing, working with my hands and traveling. Faith and Family are my top priorities in life and I love Animals.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Recommend by garage logic. Your employee was very kind and went to work right away.

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A Response from: The Precision Team

We are so happy to know you heard of us on the GL Podcast and that you are happy with your recent garage door repair service. Thank you for putting your trust in our products and in our Team. We are happy to have been able to assist.

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A very informative and helpful gentleman. It turned out to be something I had done and didn’t realize it.

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A Response from: The Precision Team

We are happy to have been able to help. Thank you for calling Precision and for putting your trust in our team and in our products. We appreciate hearing that your experience was positive and that our team was helpful with your garage door issue. We hop you call on us should any needs arise in the future.

James - Technician Service Provided:
Garage Door Opener Repair

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great response and our tech was great!! Highly recommend Precision Garage Door!!

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A Response from: The Precision Team

Thanks for calling on us with your recent garage door issue and for submitting this 5-star review! We appreciate your business and your kind words, we are so happy to have been able to help and are here should you find yourself in need of our services again.

James - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James arrived promptly at 8. He then took pictures . He was very thorough in explaining what he needed to do. It was bitterly cold on Tuesday!! He worked for almost 4 hours not coming in from the cold. He then spent time pairing the garage to my phone. He knew exactly what needed to be done. So grateful for the work he did. Precision Garage is lucky to have him as am employee

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A Response from: The Precision Team

Thank you for allowing us to help with you garage door issues. We are happy to help despite the weather, and appreciate you letting us know that you value our services. We are very lucky to have such a hard-working team and we appreciate you letting us know we met your expectations in timeliness and expertise. Thanks for your business and for your glowing review, we appreciate you.

James - Technician Service Provided:
Garage Door Opener Repair

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you Precision Garage Door! My tech, James, rocked it! James worked efficiently and it was a job well done!

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A Response from: The Precision Team

You are welcome! We are happy to hear you are thrilled with you repair service. Thank you for letting us know and for trusting us with your garage door needs.

James - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Magaard did an excellent job in finding the source of the problem we were having with our garage door. The door didn’t want to go up all the way and he quickly discovered a broken spring was the cause. He repaired it in a timely manner and we were more than pleased! We will call again and also recommend Precision to anyone we know that may have garage door difficulties.

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A Response from: The Precision Team

It is good to know that you are pleased with the results of your recent garage door repair visit. Thank you for putting trust in us and for letting us know of your experience. We hope to help again should you find yourself in need of our services in the future.

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was great today. Fixed everything and we got a lifetime warranty with it.

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A Response from: The Precision Team

We appreciate your trust in our product and our team for your garage door needs. We know you will be happy with your repair for years to come; and should any issues arise, we're here for you! Thanks again!

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did a great job explaining the condition of our door and opener and what needed fixed now and what could wait if we wanted to hold off. Also clearly communicated the options and the pricing and did excellent work. At the end of the day we opted for a new opener install and replacement of all of our garage door parts, which gives us the peace of mind that we shouldn't have any garage door issues for many years.

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A Response from: The Precision Team

We truly value the detailed feedback of your experience with us and with James, in particular, in the garage door inspection and repair process. Thank you for putting your trust in our Team and our products for your repair, we are sure you will be happy with this purchase for years to come. Should you have any questions or issues in the future, we're here for you!

James - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James explained what was needed to get our garage door fixed and had it completed in 30 minutes. He was right on time and worked very efficiently. I would definitely recommend Precision Garage Door Service.

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A Response from: The Precision Team

We are happy you called on us in your time of garage door need. Thank you for your patronage and for your kind words about what we do. We appreciate you taking time to share your experience with us and others here.

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My neighbor recommended Precision Garage Door when the spring and cable broke on my garage door. I received top notch, excellent service beginning with the phone call to schedule my appointment through the completion of the work on my garage door. I was so happy that a technician, James, would be available to begin repairs so quickly! Step by step he thoroughly explained what he would be doing, beginning with surveying the damage, then presenting the options I had to choose from, and what the cost would be for each one. I really appreciated that James visually showed me the parts that were damaged. He did an awesome job of explaining each option and answered all of my questions. Once I decided on the option, James gave me an estimate of time to complete the work. When the work was completed, James showed me everything he had done, and I was amazed how perfectly the door was now operating! It has been a few days now since the work was done, and my garage door is operating so smoothly and quietly! Thank you James! You are an amazing technician! You are so professional and kind. I will recommend Precision in a heart beat!

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A Response from: The Precision Team

Thank you Marry Ann for your kind and detailed review of the garage door repair service you recently received. It is truly beneficial to us to know that all we do is appreciated and helpful to our customers and helps us provide the top-notch service that you deserve. Thank you for letting us know of your experience and for trusting us with your garage door needs.

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I saw your ad on TV. I liked that you were family owned and were able to look at my garage door. The technician, James Magaard, called in advance and arrived on time. He was able to install new weather stripping. He was very professional and friendly. I’m very pleased with the price. Thank you.

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A Response from: The Precision Team

Thank you so much for putting your trust in us with your garage door needs and for your patronage of our local business. We appreciate your business and your kind words and are happy to be able to help when you needed us. Thanks again for sharing your experience with us.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good experience, James M was very professional, polite and efficient. Called in the problem on Monday evening and he had the new opener installed Tuesday, and that was Thanksgiving week. Very pleased that I called Precision Door.

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A Response from: The Precision Team

Thank you for choosing Precision for your new garage door opener. I'm happy to hear that scheduling and installation was quick and professionally done. Thank you for letting us know you appreciate what we do. Happy holidays!

James - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Recently I contacted Precision Garage Door Twin Cities for a garage door spring replacement, and I am beyond impressed with the exceptional service they provided. James Magaard, Field Service Technician demonstrated a high level of professionalism and expertise from the start. The installation process was swift, yet precise, showcasing his extensive experience and skill. What sets James apart is not just his technical proficiency but also his commitment to customer satisfaction. He took the time to educate me on the new springs and offered valuable maintenance tips, adding significant value to the service. The cleanliness and organization throughout the installation were remarkable. James left my garage in impeccable condition. I highly recommend Precision Garage Door for any garage door needs, and I want to express my sincere appreciation to James Magaard for his outstanding work. His professionalism and dedication to excellence truly make him an asset to your company. Thank you for turning a potentially stressful situation into a positive experience!

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A Response from: The Precision Team

You're welcome! Thank you for showing appreciation for what we do! We do try to remedy the inconvenience of garage door problems quickly and to make to fix the whole problem in one stop, when possible. It is great to hear that your experience met your expectations and that we have earned your recommendation to others and hopefully your repeat business in the future. We value your patronage and cherish your kind words.

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Magaard serviced our garage door He was on time, efficient, personable and seemed very knowledgable

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A Response from: The Precision Team

Thanks for letting us know that your recent garage door appointment was performed in a timely and professional matter. We appreciate knowing that these attributes are important to you and are pleased to know we met your expectations.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello and Thank you. You sent James Magaard out to my job on Wednesday 11/15/23 He did an outstanding job. He looked at the situation, figured out the issue and solved it in short order. Keep that young man happy. Thank you again. Tom Brownrigg

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A Response from: The Precision Team

We are pleased to hear that your recent garage door repair visit exceeded your expectations. We love knowing that you appreciate James' expertise and professionalism. We're proud to have him on our team and will make sure he knows that.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was kind, helpful and professional! He made the installation process seamless. I could not be happier with the entire experience. From the first contact to the end, all completed in a few hours. Thank you!

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A Response from: The Precision Team

Thanks, Valerie, for your kind words. We are so happy to hear that you are pleased in the professionalism and timeliness that your garage door issues were handled. We are here should you find yourself with any question or garage door or opener issue in the future.

James - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service, James was very professional and respectful and explained everything in detail. He only did what was needed and per my request.

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A Response from: The Precision Team

Thank you for letting us know that you are happy with the service you received at your recent garage door repair appointment. We are glad to hear that you appreciate the honest inspections and recommendations for repair our Technicians deliver and the way we provide the level of repair that is right for each homeowner. We strive for 100% Customer Satisfaction, and knowing we hit the mark here means a lot to us; thank you for sharing.

James - Technician Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did a wonderful job. He was very informative about what would be replaced if I decided to go forward. I was told by a different garage door company that I needed a spring replaced and James said there was nothing wrong with the spring. James was honest and explained all the inter workings of the lift master I had installed as well as replacing my rollers. Top of the line. Quality people and company. Thank you Precision and James. If I could give you ten stars I would ????

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A Response from: The Precision Team

We'll take those 10-stars and appreciate hearing that the honest and professional repair service is valued! Thank you for your business and for letting us know that you are happy with the service you received.

James - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is a professional; he was on time, courteous and easy to communicate. He thoroughly inspected and recommended what needs to be done now and what can wait, and he gave me time to make my decision. After I make my decision James replaced the broken springs and other parts in less than an hour. I highly recommend James.

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A Response from: The Precision Team

We are so happy to have been able to help in your time experiencing garage door issues. We know that can be a frustrating time and are there to help. I am pleased to know that your appointment was completed in a timely manner with professionalism and expertise and mostly that you felt valued in the way your estimate was presented and your decision-making was handled. Thank you for your business and your feedback.

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The field tech, James, was very professional. He provided me with everything I know about my needs and option. After he installed the garage door opener, he walked me through how to operate it, including setting up the app. on my phone. He made sure that I understood everything. He gets the 5-stars.

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A Response from: The Precision Team

We are pleased to hear that your recent new garage door opener was installed professionally with thorough set-up and instruction process as well. Thank you for your business and for taking the time to let us know of your experience with us. We appreciate hearing from you.

James - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was on time, extremely courteous, and very thorough. He explained all the future trouble spots but was very practical in pointing out repairs that could be done now but could also "wait". He replaced the cables, as I requested, in about 20 minutes and everything works great. James was the best, I wish all tech reps were like him!

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A Response from: The Precision Team

We appreciate hearing that you were satisfied with your recent garage door repair visit. Thank you for sharing that you value our timeliness, thorough inspection and expert advice and repair work. We are happy to have been able to help and appreciate your feedback and your business.

James - Technician Service Provided:
Garage Door Opener Repair

Product:
Cables

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job, done with Precision!! James,our Field Service Technician, was polite, knowledgeable, and fast. I had installed several garage openers myself years ago. He made this all look so easy, and I learned alot. He could tell just by looking at it that it was binding in one corner. He adjusted the rail and the opener pressure, and replaced the seals. Done in about an hour, and cost less than I thought it would. Would definitely chose Precision again. ...............Joe

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A Response from: The Precision Team

We appreciate hearing that James' expertise and professionalism is valued and that his work was done to your satisfaction. Thank you for your detailed review showing what we do.

James - Technician Service Provided:
Garage Door Opener Repair

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The repair tech did a great job took care of what was needed and quoted us on some other things that may need to be done soon, he was on time and called ahead. Robin Schluessler

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A Response from: The Precision Team

We appreciate hearing that the current garage door issue was resolved and that your inspection was informative letting you know what is on the horizon. We are here when you need us and are happy to have been of service.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician James was prompt, friendly and professional. He found the problem with my garage door and quickly remedied the issue. He then offered other maintenance solutions and provided a quote. The cost was fair so I asked him to proceed with the work. James was quick and thorough with this work as well. Thank you.

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A Response from: The Precision Team

We appreciate your thorough review of the garage door repair process you received. We are happy you experienced timely and professional service and appreciate you trusting the expertise offered in your inspection in regards to not only fixing the issue at hand, but solving the whole problem so your garage door system will serve you well for a longer period of time. We value your business and your kind words shared here.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim was the service rep that came to our home. Very polite and courteous young man. He knew what to do to get our door back in service and gave us a quote for a new door. I didn’t know ho to call for the repair. Superior Garage Door came up in the internet, read a couple reviews and made the call. . We decided to use Superior Garage Door because of the professional way Jim treated us. Hopefully the installers are as good as Jim

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A Response from: The Precision Team

We appreciate you calling on Precision, even if Superior came up on your search -- sounds like it was meant to be! We are happy that you experienced professional service. We are sure you will be just as happy with our Installation Team to complete your project.

James - Technician Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim came to service my manual garage door. Prior times I was told that I could not have opener installed because of a support beam in my garage. However , Jim was able to modify the track and install an opener. Jim was very knowledgeable and professional. I am very happy with his service.

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A Response from: The Precision Team

Thank you for putting your trust in our team and our product. We are happy that your garage door is working better for you and that you were happy with the quality of your recent garage door service and opener installation.

James - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On August 1, a lift cable on my garage door suddenly pulled loose and the door came down trapping my car in the garage. I contacted Precision and James Magaard arrived promptly the next morning. After assessing the situation, he gave me a quote and proceeded to replace some damaged parts, restrung the cable, balanced the door and got it all working again. I have owned this property for 30 years and the garage door has never worked this well. Thank you James!

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A Response from: The Precision Team

We are so happy to have been able to help. We understand that garage door issues are stressful and we aim to be at your service in a timely fashion and also to take care of all issues in expertly and professionally. We are so glad to hear that you are happy with your service and with James' workmanship.

James - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring in our garage broke… door did not function. We called Precision and James arrived the first thing the next morning. He had the door fixed and reconditioned within in 90 minutes. Thanks James !

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A Response from: The Precision Team

You're welcome! Thank you for calling on Precision to help in your time of need. Let us know if you have any garage door issues in the future and we'll be happy to help again.

James - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician is helpful and professional. He worked very hard. My garage door was fixed promptly. Thank you for your business!

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A Response from: The Precision Team

Thank you for letting us know you had a positive experience and that your garage door problems were addressed and repaired in a timely manner. We appreciate hearing from you.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had an on time technician come to my home. Was very thorough and walk me through the steps and options for the problem I was having on my garage door. Had a great instal and adjusted my main door spot on! Also over the top with mounting the door opener on heavy duty brackets. Was impressed and will definitely use this company and and refer to others. Thank you for the great service!

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A Response from: The Precision Team

Thank you for the positive review and for utilizing our services for your garage door and opener issues. We are happy that James' expertise and professionalism impressed you and gained your recommendation for future business. We appreciate you!

James - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: James - Technician
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