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Chad - Technician

Chad - Technician
Service Team
Reviews: 103
Average: 4.89 stars
Chad - Technician has received 103 reviews, averaging 4.89 Stars:
1 2 3 4 5

Chad - Technician's Bio:

My name is Chad Magaard. I was born and raised here in Minnesota. I enjoy my free time playing golf and pool. I look forward to assisting you with all of your garage door needs.

Review:

Chad arrived at my home within 2 hours after I contacted Precision. He completed multiple repairs including new springs within an hour. Great service!

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A Response from: The Precision Team

Thank you for letting us know that your recent garage door repair service was performed in a timely and professional manner. We aim to provide our customers with prompt and expert service and are glad to hear that we hit the mark here. Thank you for your feedback and your business, we appreciate you.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Chad our technical door expert was professional and friendly! Spoke about the good and the need our garage door was in store! Can’t wait to get the work scheduled !

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A Response from: The Precision Team

We are so happy to hear that we have earned your trust when it comes to making sure your garage door is working the way you need it to. Thank you for letting us know that Chad treated you with Precision customer service and that you will be calling on us for future needs. We appreciate you and will be here to help with the time is right for you.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Chad - Technician
Review:

I saw your ad on TV. Fast and extremely efficient. Chad was very personable. It only took an hour and he programmed everything and completely cleaned everything up. I would highly recommend Precision Garage door.

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A Response from: The Precision Team

We appreciate your business and your positive review. Thank you for calling on us and for letting us know of your experience.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

The website was easy to use to set-up an appointment. I received numerous emails and texts confirming my appointment and the technician's status. My technician Chad was communicative and actually arrived prior to my appointment time. He diagnosed the problem quickly and was able to make the repair in a timely manner.

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A Response from: The Precision Team

Thank you for letting us know that timeliness and communication are qualities you value in a home service company and for putting your trust in us to help with your garage door needs. We appreciate your business and your comments about your repair visit.

Chad - Technician Service Provided:
Garage Door Opener Repair

Service Team: Chad - Technician
Review:

Chad was able to come earlier than scheduled. He was professonal, knowledgable, and personable. Completed the job and all was better than when he came.

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A Response from: The Precision Team

Thank you for letting us know that your recent garage door repair service met your expectations and that your issue was addressed in a timely and professional manner. We are happy to hear that you are pleased with the results.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Precision Garage Door was excellent. The service was easy to schedule online and they kept in contact to let me know when the technician was on the way. I was able to move up the time since he finished his previous job early. Chad was very nice, explained everything to me and answered all my questions. I'll need a new door opener soon and will definitely call them for any future service needs. Thank you! Carolyn Curielli

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A Response from: The Precision Team

We are happy that we were able to provide timely and professional service and that you are happy with the experience with our team. The fact that you will choose to use our services again in the future is a huge win for us. Thank you for your business and your comments.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Chad - Technician
Review:

Have used you before. Chad, the tech, was a great guy, did a nice job and showed up on time. Thanks !

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A Response from: The Precision Team

Thank you for your repeat-business, that really means a lot to us. We value your business and you taking time to share your feedback on your experience with our Company and the service aspects you appreciate.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

A friend had a great experience with Precision Door Service recently, so I called you. I couldn't be more happy with the service. Chad, the service tech, was on time, professional, and showed me some maintenance tips to keep my garage door running smoothly.

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A Response from: The Precision Team

It is great to hear that we have loyal customers who refer their friends to become future loyal customers! Thank you for your patronage and for letting us know that our services met your expectations. We value your business and your feedback.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Chad was very professional and very efficient. He let me know, in detail, exactly what was wrong and what had to be done to fix it. I am very pleased with the work that he did. Thank you, Chad!

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A Response from: The Precision Team

It is our pleasure to help. Thank you for letting us know you were pleased with Chad's professionalism and expertise in repairing your garage door issue. We appreciate your business and your comments.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Chad was very knowledgeable and very flexible. I was able to get my appointment rescheduled for the same day.

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A Response from: The Precision Team

We are happy to be there for you when you need us. Thank you for letting us know you appreciate our scheduling system and the responsiveness of our Team.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

this is the second time I have used precision and have been very happy with the service both times. Chad responded to a same day request and arrived within an hour of my call, had all the necessary parts in his truck and reviewed the cost of each task clearly allowing me to choose those I needed most. he and his team were polite and seemed genuinely thankful for my business - unusual in this day and time.

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A Response from: The Precision Team

Glad to hear you were pleasantly surprised by our Team's recent garage door repair visit to your home. We appreciate hearing your feedback on aspects you value in a service call and for your repeat business. Thank you for taking the time to help us keep up the work we do.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Opener

Service Team: Chad - Technician
Review:

Door was repaired but cost was extremely high Tech-Chad came out and repaired door -around 5 hundred Door worked- figured ok needed it done Four days later power outage in area due to storm,tried to open door manually- would not work called and got another tech Bret he came out and could not get it to operate manually.He tried many things but with Little success- I lost it - he worked on it but still no success so he proposed that for $500.00 he would send another Tech the following day to fix it Next day Chad shows up and fixes door for $500.00 So for $1000.00 dollars, I get my door fixed—— Question. What did Chad do in 1st repair that caused the door to not open manually. Was attempted repair measures done during Bert’s work cause higher cost to get door operable. I have heard good reviews about Prescision but this doesn’t sound like good business practices

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A Response from: The Precision Team

Thank you for letting us know of your experience. I'm sorry it is less than stellar, but letting us know is valuable as it helps us improve. We have had a chance to look over this situation and do see that on our first visit that many items were causing issues in our Condition Report and and estimate was given to address all of the issues, yet the repair authorized only addressed part of the problem. The next visit was from our Manager, who tried to make it work, but the rest of the repairs were necessary as well. We are sorry that you are not happy with the way this all worked out, but hope that you are happy with the end result. We back our work and our products and trust they will serve you well for the future. Should you have any further questions, do not hesitate to call.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Well done. Prompt service on July 4th.

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A Response from: The Precision Team

We are here for you when you need us. Thank you for taking time to let us know you appreciate our availability and the timely service you received.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Chad was thorough and explained recommended maintenance as well as repairing our issue. Another company with "free" estimates told us we needed a new unit & parts which was a scam or totally inept worker on their part. I'd recommend Precision Garage Door in a heartbeat. Great service and ethical business services.

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A Response from: The Precision Team

We thank you for trusting in us for your recent garage door repair. We appreciate the opportunity to help and you taking the time to let us know that you are happy with our integrity and our professional repair service.

Chad - Technician Service Provided:
Garage Door Opener Repair

Service Team: Chad - Technician
Review:

Very pleasant and knowledgeable. Didnt try to oversell. Excellent recommendation !!

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A Response from: The Precision Team

We are happy to hear you were referred to us and that you received the service you expected and appreciate. We are happy to have been able to assist in your garage door repair needs. Thank you for sharing.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Chad - Technician
Review:

Chad was quick to respond to our emergency request and came when he said he would and fixed our situation extremely well

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A Response from: The Precision Team

It is great to hear that you are satisfied with your prompt and professional repair service you received when trouble arose for you. Thank you for choosing Precision, we are happy to be of service.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Chad (who should get an Employee of the Year award) came to our house on a Saturday afternoon and, in a very short time, solved ALL of our garage door remote control problems (we have lots of vehicles and lots of remotes and we struggled with trying to program our cars to open the garage doors; the door pads (on the outside of the garage) stopped working - anyway, it was a mass of trouble! Chad straightened it all out, lubricated our doors (now they HUM instead of GROAN) and while doing so he regaled us with tales of his pool playing!! (IF he comes out, ask him to show you the video of a CRAZY game-winning shot he made!!!) The price was fantastic and everything was quickly done and it felt like we spent 1/2 hour with a friend. We HIGHLY recommend Precision... and CHAD!

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A Response from: The Precision Team

What a kind review - thank you for taking the time to share it! We love what we do and knowing that it shows by reading your feedback really helps us keep going. We are happy to have been able to help and appreciate your business and are so happy to hear that your complex opener issues are all resolved.

Chad - Technician Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Team: Chad - Technician
Review:

Chad was professional and personable with the questions I was asking, and upfront with pricing without a hard sales pitch. Thanks Chad!!

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A Response from: The Precision Team

We appreciate you letting us know of your experience with our team for your recent garage door repair visit. Thank you for calling on us for your required service.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Prompt, quick and professional service! Our service tech, Chad, was very polite and very professional. Had a broken garage door spring, and after a few quotes went with Precision. They were able to come out first thing in the morning, and get the repair done quickly and expertly. Will definitely use them again. Thanks Chad!

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A Response from: The Precision Team

We appreciate you choosing us over the competition to replace your broken garage door spring. Thank you for sharing why you made that decision and for expressing your satisfaction in the way we do business.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Hello, we had a spring on our garage door break last night. I called first thing in the morning for service. The receptionist was extremely helpful and polite. She was able to book a time between 8-10 am. I was soon notified that Chad would be arriving soon. He showed up a little after 8:00, showed me what had happened, and provided me a detailed listing of what he recommended, as well as the total cost. He was able to quickly fix all issues, and was gone by 9:30-9:44. I can’t thank you enough for the quick response, as well as the excellent work Chad provided! Thanks!

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A Response from: The Precision Team

We are happy to be of service! We know garage door problems are very inconvenient and we work hard to make sure it is taken care if promptly and properly to get you back on track as soon as possible. We are glad to hear that our services were performed up to your expectations, thanks for taking the time to let us know.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Garage door opener was acting funny would open and close on its own. Turns out some wiring had gone bad, Chad checked it out and repaired the wiring and seems to be working fine now he let me know what he was doing and didn’t surprise me with extra repairs and was quite honest about the problem I would highly recommend Chad Magaard for garage door repair thanks again J Kaufer

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A Response from: The Precision Team

Thank you for your thorough review of the garage door repair visit you recently experienced with our Company. We are pleased to hear that your issue was resolved to your satisfaction and that the costs and time taken was acceptable as well. We appreciate your trust in our team and our brand and value your feedback.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Chad - Technician
Review:

amazing work, I appreciate for the services. Quick and professional, and easy going team. My problem was solved, and we are able access our Grage door back. That makes us happy. Finally, I will thank chad who was outstanding professional and experienced technician. Thank you for your services.

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A Response from: The Precision Team

We are happy to service your garage door needs and truly appreciate your patronage. We are also very thankful that you would take the time to share your experience and your compliments on how we treat our customers with us and others. Thank you for the reminder on why we do what we do; our valued customers.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

I was very pleased with the results of my garage door repair

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A Response from: The Precision Team

We are very happy to hear that your garage door service was a success and that you are happy with the repair. Please let us know if you have any additional needs in the future - we will be here for you.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Chad - Technician
Review:

Chad and James were timely, knowledgeable and fixed the problem.

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A Response from: The Precision Team

Those are definitely three of our top priorities in customer service. Thank you for pointing them out and reminding us why we do what we do. We are happy you were satisfied with the service you received and appreciate your business.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Super fast - same day service! Technicians arrived early and were super friendly and efficient!

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A Response from: The Precision Team

Thank you for putting your trust in our team and in our brand. We are happy to be of service and appreciate your kind words expressing appreciation for what we do.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Chad was very professional and got the work done the same day. He explained what he saw as the issue, what would need to be done, did the work, and then went over what he did as well as provide maintenance tips for keeping everything working. Highly recommend.

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A Response from: The Precision Team

We are so glad to hear this detail of a typical garage door repair visit. Thank you for taking the time to let us know that you appreciate every aspect of what we do to make sure you garage door and opener are working properly and that you are satisfied with the work and products. We value your business and your feedback.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Serviced the day I needed it, which was that day! Given the inspection and the broken spring, less than an hour. Very professional!!!

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A Response from: The Precision Team

Thank you for pointing out the main aspects of what we do: fix it right the first time to keep your inconveniences to a minimum! Timely and professional service is our aim and we are happy to hear we delivered for you. We appreciate your business and your feedback.

Chad - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Chad - Technician
Review:

Great service! Chad was here when they said he would. He was knowledgeable on the issue I was having with my garage door. I was able to get it fixed and working the same day as the consultation. The whole process took approximately an hour. He was able to give me an accurate quote before he started and answered all my questions. He gave recommendations and possible problems to look for in the future as my garage door ages. I was very impressed. I was positive I would need a whole new door and frame, I'm glad I had them come check it before I did that!

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A Response from: The Precision Team

We appreciate your thorough review of your garage door repair visit. We are happy to hear we earned your trust in with our expert inspection and honest, professional service. We are here for you should you need anything further in the future, but trust you will be happy with our work for quite some time.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Chad was great. Prompt, friendly and on time. Would’ve been a five star rating, but can only give 4 due to the extreme up charge on the springs that were replaced. Almost $600 for the pair, which I looked up the parts they were under $200 their cost.

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A Response from: The Precision Team

Thank you for your business and your honest feedback. We value all input as it helps us serve our customers better. Please realize that we do include the professional installation of your springs and hauling away and recycling of your old parts in our pricing. We feel our pricing is competitive in the market and trust you will be very happy with your purchase for years to come. We appreciate you.

Chad - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Chad - Technician
Review:

yes, you met my expectations. problem solved. courteous and professional.very helpful. local and quick response--here 10 minutes before scheduled.

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A Response from: The Precision Team

This is great to hear! Thank you for letting us know that we were able to assist in a manner satisfactory to your needs. We appreciate your feedback and your business.

Chad - Technician Service Provided:
Garage Door Opener Repair

Service Team: Chad - Technician
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