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Jason - Install Manager

Jason - Install Manager
New Door Sales and Installation Team
Reviews: 258
Average: 4.91 stars
Jason - Install Manager has received 258 reviews, averaging 4.91 Stars:
1 2 3 4 5

Jason - Install Manager's Bio:

Hello my name is Jason Schuster and I'm a Minnesota born local. I am happy and proud to provide a professional service to our community here in the twin cities area. When I'm not working I enjoy playing sports such as: disc golf, bowling, golf, football, hockey, and softball. I also have an amazing family and a very beautiful woman that I love and look forward to going home to every day.

Review:

A few weeks ago I needed help with my garage door as I was moving & accidentally damaged the track. I was beyond exhausted and depressed & uncontrollable crying! I called, they sent Jason ???? & he was able fix it all! ???? Thank you so much! It was an extremely difficult day for me! You made it better. Thank you! ?????

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A Response from: The Precision Team

We are happy we were able to help set your day right again. We understand that any issue with your garage door can be very stressful as it is the main entrance for many homeowners. Thank you for calling on us in your time of need and for letting us know that our professionalism and expertise is appreciated.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Called at 3:45pm. Precision was able to do repairs same day. Jason and Jameson were very proficient and professional. Thank you for the quick service!

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A Response from: Kristi Hartmon

Happy to help, and happy to hear that you were pleased with the timely and expert service you received. Thanks for your business and for your review of your services.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Our service technician, Jason Schuster, was prompt, personable, knowledgeable & efficient. He explained the problem clearly & was able to fix it quickly. I highly recommend him.

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A Response from: Kristi Hartmon

Thank you for letting us know of your experience with our company. We always appreciate hearing what went well so we can continue offering stellar service to future customers.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

New Door Sales and Installation Team: Jason - Install Manager
Review:

Great job to Jason and especially to his trainee (the hard worker ????) They were prompt and explained what was wrong how much it would be and got the job done quickly,! Thanks everyone!

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A Response from: Kristi Hartmon

It means so much to me and our team hat you took the time to write a positive review. Thank you for your kind words. I really appreciate the feedback and you letting others know of your great experience with us.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

Product:
Opener

New Door Sales and Installation Team: Jason - Install Manager
Review:

It was a pleasure to work with Jason. He is very personable and offers great customer service.

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A Response from: Kristi Hartmon

Thank you for your feedback and for your business. We value you taking the time to let us know of your experience.

Jason - Install Manager Service Provided:
Garage Door Opener Install

Product:
Opener

New Door Sales and Installation Team: Jason - Install Manager
Review:

Knowledgeable and efficient technician. Explained everything and also reviewed door condition

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A Response from: Kristi Hartmon

We appreciate hearing that you were pleased with your recent garage door service visit. We aim to get it fixed right the first time and the condition report is a valuable tool we use to help us come up with custom solutions for you. Let us know if you need anything further in the future, we're here for you.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

New Door Sales and Installation Team: Jason - Install Manager
Review:

Yes expectations where met, Jason & Jameson did a very professional job. The team members walked me through the whole garage door mechanics, from motor, cable, springs, wheels, and weather stripping. Along with the life expectancy on the existing unit. All my question where answered, and then some. I would recommend this company to people who want good service done in a timely manner. Thank You Guys! Victor G.

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A Response from: Kristi Hartmon

Thank you for so thoroughly explaining our process and how well it works to make sure each customer is served with individuality based on their needs. We appreciate you highlighting the areas of customer service that you find valuable, it helps us in training and maintaining superb customer satisfaction.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Great fast service!

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Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Tech was knowledgable , on time & performed repairs quickly, door works like new now

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Jason - Install Manager Service Provided:
Broken Garage Door Spring Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

I was very impressed with your tech Jason. He was fast, efficient and communicated clearly my options. I really didn’t expect the door to be repaired today. I thought he’d give me an estimate and then set another appointment for the repairs. Nope, done in less than an hour and a reasonable price too! I won’t hesitate to refer Precision Door to my friends and family. Thank you!

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A Response from: Kristi Hartmon

Thank you for sharing your experience with us and with others! It is always good to hear when we exceed a customers' expectations for service! We welcome your referrals and value your business and your feedback.

Jason - Install Manager Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

New Door Sales and Installation Team: Jason - Install Manager
Review:

The service was excellent from start to finish. Service done very quickly after initial call, service tech (Jason) was professional, did full check of door and opener, clearly explained options and walked me through the repair process, and advised on ways to better maintain the door and opener.

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A Response from: Kristi Hartmon

Thank you for letting us know that you were so happy with your Service Professional and with the service we provided for you with your garage door opener. We know you will be happy with the work we performed, but should you have any questions or come across any other issues, let us know -- we're happy to help!

Jason - Install Manager Service Provided:
Garage Door Opener Repair

Product:
Opener

New Door Sales and Installation Team: Jason - Install Manager
Review:

Out standing service again. You guys are the greatest. Quick response.

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A Response from: Kristi Hartmon

Thanks, Greg! We are happy to serve your garage door needs anytime and are grateful for your repeat service.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Great service. Very satisfied with the work and ease of getting an appointment. Thanks.

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A Response from: Kristi Hartmon

It means a lot to us that you took the time to write a positive review. Thank you for your kind comments. We appreciate your business and this feedback regarding your repair visit.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

If you ever need ur garage door fixed do not use this company. They will overcharge you. Technicians are fabulous. Company rips people off. They wave the $75 service fee if you use them but charge a minimum of $215. I had my cables replaced on my garage door. They charged me $83 for the cables when you can buy a pair @loweshomeimprovement @homedepot @menardshomeimprovement for like $8.99 @precisiondoorusa bad company and worse manager customer service. #badbuisness

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Jason - Install Manager Service Provided:
Garage Door Repair

Product:
Cables

New Door Sales and Installation Team: Jason - Install Manager
Review:

The person that repaired our garage door was great. Friendly, efficient and knowledgeable. When it came to price. He was there less than 30 minutes. They have a flat fee of $210. Then supplies. It was a bit expensive. To quote another garage door repair person I talked to, sadly after the fact. “You got Screwed!”

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A Response from: Kristi Hartmon

Thank you for taking the time to write a review about Precision Garage Door online. We are sorry to hear that you felt this way and we're glad we had to opportunity to talk this over with you. I believe the communication gap was repaired and the value in our technician's expertise is better understood. The detail you provided helps us improve the customer experience and we sincerely appreciate your thoughtfulness in helping us deliver better all-around service.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Jason was great - he came out promptly, explained everything I needed to know and more. The check of our garage door health was really helpful and he was very friendly and answered all my questions. No repairs were needed but the peace of mind he gave me along with knowing he and the company are out there for when we do need repairs is well worth the minimal cost for coming out.

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A Response from: Kristi Hartmon

Thank you for letting us know of your experience. We appreciate knowing that our safety inspections are helpful and that our professional input is regarded as valuable even when service is not necessary at the time of the appointment. We will be here for you when the time is right. Thank you for your business and your review of your service appointment, we appreciate it.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Awesome Service! I called to get my garage door fixed at 3:44pm, they put me in for an appointment at 4 pm and Jason called at 3:53pm saying he was on his way! Now that is prompt. Jason inspected the door, told me what was wrong and got it all done in about an hour to hour and half. He even was fine with my Cheweenie barking everytime he made the slightest noise. I will definitely be recommending them to anyone who needs their garage door fixed!!

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A Response from: Kristi Hartmon

Thank you for expressing your appreciation for your speedy and professional, yet personable repair appointment with Precision! We are happy to have serviced your garage door needs and are happy to help you and your referral customers anytime the need arises. We appreciate your business.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Great experience. All repairs were well explained. Jason was great to deal with.

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A Response from: Kristi Hartmon

Good to hear that you were satisfied with the repair visit for your garage door. We aim for prompt and complete repairs and are happy your issue was dealt with in such a manner.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Jason did a wonderful job getting our garage door working again. He quickly saw the interference problem with using LED lights and changed them back to incandescents. He quickly programmed in our new code and set up our Cadillac code.

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A Response from: Kristi Hartmon

Thank you for trusting Precision with your Garage Door needs. Jason is a professional who has been doing this for quite some time - he's experienced with many scenarios in regards to opener issues and vehicle compatibility. Thank you for pointing out our strengths, we appreciate having you for a customer.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

New Door Sales and Installation Team: Jason - Install Manager
Review:

I have used Precision Garage Doors fir my home. My technician was punctual and very professional. He completed the necessary repairs quickly. I would use Precision Garage Doors in the future and I am happy to recommend them to my friends and family.

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A Response from: Kristi Hartmon

We are grateful for your business and your feedback. I am happy we were able to take care of your garage door repair in a timely and professional fashion.

Jason - Install Manager Service Provided:
Garage Door Repair

Product:
Springs

New Door Sales and Installation Team: Jason - Install Manager
Review:

My springs broke on my garage door so my vehicle was stuck in my garage… Precision was very prompt and efficient… my tech was amazing. Very thorough and explained everything so nicely… Precision is my go to now for my garage door needs. Thank you so much for an amazing job.

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A Response from: Kristi Hartmon

It is great to hear that your garage door issue was resolved quickly and that you are happy with the service you received. We appreciate hearing that our Customer Service exceeded your expectations and are honored to have gained a new repeat customer!

Jason - Install Manager Service Provided:
Garage Door Repair

Product:
Springs

New Door Sales and Installation Team: Jason - Install Manager
Review:

Excellent service! My request for a technitian to service my door was answered promptly. I appreciated receiving an email with the technitian's picture telling me that he was on his way. Jason arrived as scheduled and determined the issue very quickly. He was courteous and helpful when explaining my options. My new motor was installed within the hour. I will definitely call Precision Door if I have any other issues.

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A Response from: Erica Amundson

Thank you for letting us know that all of the stages in your garage door service went well. It is great to hear that our phone, email and personal contacts are positive and effective and am sure you will be happy with you new garage door opener. We will be happy to service any future garage door needs should they arise for you in the future.

Jason - Install Manager Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

New Door Sales and Installation Team: Jason - Install Manager
Review:

The guys were great. Friendly, knowledgeable, and worked very quickly! Excellent quality all around.

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A Response from: Erica Amundson

Thank you for your business and favorable review. We are happy to hear that our technicians are making a difference in the way they perform their repair and serve our customers. Thank you for expressing your appreciation, we truly value your feedback.

Jason - Install Manager Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

New Door Sales and Installation Team: Jason - Install Manager
Review:

Excellent service! Prompt and professional, laid out all of the options and didn’t pressure additional parts. Very knowledgeable and friendly!

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A Response from: Erica Amundson

Thank you for your feedback. We work very hard to meet or exceed customers' expectations and are happy that we have been able to do that in this instance. We appreciate your business and your time in letting us know of your experience with our team.

Jason - Install Manager Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

New Door Sales and Installation Team: Jason - Install Manager
Review:

My whole experience with precision garage door was awesome from the moment I called to the minute the technician was finished. Jason S. Was very professional and respectful. He knew what he was talking about after the inspection of my broken garage door spring and very efficient in the repair. I would definitely call them again.

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A Response from: Erica Amundson

Thank you for trusting us with your business and for sharing your satisfaction in your service experience with Precision Garage Door Glad to hear that the whole team was helpful and efficient in solving your garage door issue. We are here should you need us again in the future.

Jason - Install Manager Service Provided:
Broken Garage Door Spring Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Worker was very thorough and found the problem in record time. Was very courteous and repaired the garage door professionally. Price was reasonable. I was very impressed with him. I would call Precision Door again anytime I need this type of service.

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A Response from: Erica Amundson

Thank you for your feedback. I am happy that you were satisfied with the technician's work as well as his professionalism and manner. We appreciate you and are here when you need us.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

We called more than one company. Precision answered and sent someone out that day. He pointed out the issues and was finished in a few hours. We were going out of town and did not have to worry about it . Great service!

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A Response from: Erica Amundson

Thank you for choosing us over the many choices out there. We are happy to hear that our service was appreciated and that we have gained your confidence.

Jason - Install Manager Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

New Door Sales and Installation Team: Jason - Install Manager
Review:

I can't think of one negative about the service. The service technician was on time, professional, explained everything he was doing and showed me what he recommended for my situation. He answered all my questions. After I approved the work, he completed it in a timely manner and cleaned up after himself. Thank you!

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A Response from: Erica Amundson

Thank you for your business and for your enthusiastic review of Jason's work on your garage door this week. I am glad we could get there in a timely fashion and service your needs professionally and effectively.

Jason - Install Manager Service Provided:
Garage Door Repair

New Door Sales and Installation Team: Jason - Install Manager
Review:

Considerably more of a cost to fix my garage door than expected. The technician was very professional and thorough in explaining the needed services.

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A Response from: Erica Amundson

Thank you for your trust in our recommendations in fixing your door right to get it done in one trip. We know you will be happy with the long-lasting results and value you as a customer.

Jason - Install Manager Service Provided:
Garage Door Repair

Product:
Springs

New Door Sales and Installation Team: Jason - Install Manager
Review:

The estimator and installers (Donavan and Luis) were prompt, professional and great communicators. The work was done on schedule, and I'm satisfied. With the quality.

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Jason - Install Manager Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Jason - Install Manager
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