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Owner Tom Hartmon

Owner Tom Hartmon
General Manager
Reviews: 47
Average: 5.00 stars
Owner Tom Hartmon has received 47 reviews, averaging 5.00 Stars:
1 2 3 4 5

Owner Tom Hartmon's Bio:

My name is Tom Hartmon; I’ve been married to my wife, Kristi for 24 years and we have two adult children, Derek and Jake. We are proud co-owners of Precision Door Service-Twin Cities with our business partners, Craig and Erica. I enjoy being outdoors snowmobiling, jet skiing, and spending time at our family cabin. I have over twenty-seven years of technical service experience with most of those in the food service industry. I enjoy being hands-on and solving problems. I take pride in providing top level service to our customers and helping them with their garage door and opener needs. I look forward to meeting you to have the opportunity to earn your business and trust.

Review:

Excellent service. Extra effort to find parts

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A Response from: Erica Amundson

We are glad that a solution to your garage door needs was achieved. Thank you for your business and for letting us, and others, know that your experience with Precision was a good one.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Professionals start to finish. On-time or early. Great communications between staff and customers. I ran into the door! They provided an estimate and explained there'd be a long delay for the lower panel due to Covid and the manufacturing backlog. Everyone connected to my repair -- office staff, estimator, and repairmen were very courteous and covid safe. Very pleased!

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A Response from: Erica Amundson

Thank you so much for letting us know that your experience with our team was a good one. We work hard to keep customer satisfaction a priority and am happy to hear that we have achieved that in repairing your garage door. We truly appreciate you.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

very nice, very professionl

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Service Provided:
Garage Door Repair

Review:

The cable and track for our garage door broke late on a Friday night and Precision Door was able to get someone out to our house early Saturday afternoon. Tom had everything he needed with him and after a couple hours he was on his way. Price was very reasonable and he went through everything he completed along with a couple a things for me to be aware of moving forward. I appreciated the thoroughness and would recommend Precision Door.

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Service Provided:
Garage Door Repair

Review:

If you need repairs look no further, Precision Door Service is the one. Pricing and service was spot on. Tom made all the repairs that were needed and made sure everything was top shape before leaving. Definitely will use Precision Door Service for any future garage door needs. Fast, friendly service, thanks Tom!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service! Had a new door installed in February and we needed a repair done. Within minutes of calling I had a technician coming within within the hour. Tom one of the ownerS came out, assessed the issue and didn’t have what he needed in his truck, but tracked down someone near by, got the part and came back to repair. Outstanding level of service! The constant email and text follow up is amazing! And to have a picture of the tech coming gives piece of mind to open your door to the right person. Thank you for your fabulous level of service!

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Service Provided:
Garage Door Repair

Review:

Very professional company. I was able to schedule an appointment within one day. The salesperson was very knowledgable and answered all my questions. I ordered a new garage door on that same day. When the door was ready I was able to schedule an installation time which worked with my schedule. The installation team arrived when they said they would, installed the new door and cleaned up everything. I am happy to recommend Precision Door for all your garage door needs.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Our technician Tom Harmon was great to work with. He did a quality repair at a reasonable price.

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Service Provided:
Garage Door Repair

Review:

The service was incredible! I was astounded by the speed of response, and the professional installation. Thank you!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Tom Hartmon was such a professional! He took one look at my garage door and knew what the problem was. He had all of the parts in his truck and in a short time, my garage door opened like a charm. He even was able to make it quieter when opening and closing! He gave me a lot of valuable information on regular maintenance of the door to prevent future problems. I would recommend this company and Tom to anyone!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

very satisfied, especially the fast service.

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Tom was amazing and had my garage door better than new in an Hour. I am so grateful to not have to listen to that loud door any longer. What a novel idea a door that works. Thank You

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Couldn’t have asked for better service to install a new opener! Same day, even.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Great Job! Jason was there on time, did a great job in an emergency situation in a professional manner!

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Service Provided:
Garage Door Opener Repair

Review:

We bought the new garage door opener motor w wifi, and had the rollers replaced. SO quiet, you can hardly hear it open and close. Rudy called to tell me when to expect him; gave me options; did a great installation; explained everything thoroughly; very likable guy. I'm feeling great about it.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Old opener was failing. New opener was installed same day. They even helped me with wifi setup. Technician explained everything during install. Great, professional service.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Prompt, courteous, professional and thorough. I would recommend you to my family and friends.

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A Response from: Kristi Hartmon

Joe - We appreciate your feedback and your recommendations. Thanks for your business.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I called to simply have the seals on my garage doors replaced to hold heat better. While here, he offered to do a lube and adjustment to my opener and replace my old steel wheels. MUCH QUIETER!!! Thanks Tom! AAA+++

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A Response from: Kristi Hartmon

Thank you for your review! We are happy to hear your garage is sealed better to hold the heat (especially now that Winter has arrived). It's amazing what a lube and tune-up, and ultra-quiet rollers can do to make garage doors run more smooth and quiet. Thank you for your business - we appreciate it.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Best service ever!! I received an email appointment confirmation when I booked the service. I recieved a call from the tech that they were on their way & an email with a photo of the tech. They arrived on time. Gave me a thorough estimate & explanation of the problem. The repair was finished in less than 1 hour. Compkete walk rhroufh when completed explaining everything they fixed or repaired. Best service company. I would recommend them to everyone, including my mother!!!!

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A Response from: Kristi Hartmon

Darren, this is great to hear! Thank you for taking the time to review your service. We take pride in providing the best possible customer service and professional service on garage doors and operators. Thank you for trusting Precision Door, even with your mother; that says a lot and we appreciate it.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The Technician's were very friendly, and professional. They conducted themselves very well, explained the process and did a great job. I woykd recommend Precision to anyone. Thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had a broken spring and needed it repaired quickly. They came within two hours, repaired the spring and did an inspection and tune up in less than two hours. Very professionally done. thank you.

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A Response from: Kristi Hartmon

Bill - Thank you for reviewing your service today. We are glad Tom could be there quickly to get your spring fixed. We value you business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I subscribe to the HSA Warranty program and rely on them to screen vendors for reliability and quality. They recommended Precision to me and I was very pleased with the service I received. The two gentlemen who came to my house were very professional. on time and pointed out other problems that could cause problems in the future, so we were able to take a proactive stance to prevent inconveniences down the road. I was very pleased.

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Service Provided:
Garage Door Opener Repair

Review:

My new garage door and opener is awesome!!! So quiet. I love it. Install went exactly as promised. Technicians were wonderful to work with. Highly recommend Precision Doors!

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A Response from: Kristi Hartmon

Thank you Amy! We are thrilled you love your new garage door and opener. It is so nice to have such a smooth quiet operating door. Thank you for your business and your referral. We appreciate it!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service and competent with fast scheduling

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Service Provided:
Garage Door Opener Repair

Review:

Tom was all around great! He called when he was on his way and I received a text message with his info and photo. We had an emergency repair needed, he was able to come earlier than expected. He was extremely professional and provided us with options. He completed our repairs quickly and we’d definitely call Precision again!

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Great service, very prompt, and friendly. I highly recommend Precision Door for any problem you have with your garage door.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Excellent service at a reasonable price. The garage door has never worked so well before.

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A Response from: Kristi Hartmon

Thank you for your review. We are happy your garage door is working well. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great fast and professional service and installation. Highly recommend.

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A Response from: Kristi Hartmon

Thank you for the review and recommendation. We appreciate your business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I picked Precision because they had high ratings and I can see why. Tom Hartman is the person that came out and installed a new opener. He was very professional and tested my opener to actually see if I needed a new one. There were some things wrong and I decided to get a new one. He showed different models, what they would cost and let me decide which one to choose. He did not hurry the job, went through everything to make sure it worked properly, explained to me how everything worked. Very nice. K

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A Response from: Kristi Hartmon

Thank you Peggy. We are glad you had a great experience with Tom and Precision Door. We hope you are enjoying your new garage door opener.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Very prompt, efficient service. I was pleased with the results.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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