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Jason - Technician

Jason - Technician
Technician
Reviews: 135
Average: 4.96 stars
Jason - Technician has received 135 reviews, averaging 4.96 Stars:

Jason - Technician's Bio:

Hello my name is Jason Schuster and I'm a Minnesota born local. I am happy and proud to provide a professional service to our community here in the twin cities area. When I'm not working I enjoy playing sports such as: disc golf, bowling, golf, football, hockey, and softball. I also have an amazing family and a very beautiful woman that I love and look forward to going home to every day.

Comments:

Jason was great however it would of cost me $736 for me to replace my unit so I paid the service fee and went down to Menards and paid $40 and replaced it my self. Recommend calling if you are only willing to buy there parts.

- Jake Mersberger

A Response from: Kristi Hartmon

Jake, The quick set systems is a do it yourself homeowner version of a torsion system and we do not service or maintain them. The only option we have to repair is to convert the quick set to a conventional torsion system which replaces all of the lifting and moving parts, essentially making the door work like new.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

The cable on our garage door broke, and it was Friday evening around 6:30 PM. I called Precision Garage Door Service, and they had someone out here by 8:00 PM. Jason looked over the door and explained what options we had for fixing it. He did the repair within about 45 minutes, and was friendly and professional. We would highly recommend Precision.

- Jeff Koval

Jason - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technician: Jason - Technician
Comments:

Friendly, professional, fast service. Diagnosed problem and took photos of my door as he explained. Provided me options to fix the problem(s) so I could choose the solution that fit my budget and final expectations.

- Jodi Hill

Jason - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Jason - Technician
Comments:

5 Stars! Precision Garage Door is very responsive and is genuinely customer service oriented. Jason S, the technician who serviced my garage doors was outstanding and an asset to Precision. If I ever have any other needs for garage related issues I'm calling Precision! Jason also took the time to give us information about new garage doors as well.

- Harry Halden

Jason - Technician Service Provided:

Garage Door Repair


Technician: Jason - Technician
Comments:

Live chat the night before confirmed the appointment the next day. After reviewing the situation, our repairman Jason went through the various detailed options providing clarity on each topic. The nightmare and challenge we provided Jason was quickly repaired with new parts and piece of mind the job was performed correctly. Jason was very friendly and also very mindful of the vehicles that had been stranded in the garage prior. I will call Precision again if the need arises.

- Steve Farnham

Jason - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technician: Jason - Technician
Comments:

Jason was great! I called in the morning and he was out later that same day. He walked me through three different service options and did not pressure me at all when I picked the cheapest of the three options. He was very helpful and great about explaining the situation so I truly understood my options and how he was fixing the problem.

- Chris

Jason - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technician: Jason - Technician
Comments:

Amazing service and Jason was here within 45 min of my phone call for emergency service I'm a Realtor and I'll for sure tell my clients about your company I was VERY impressed and Jason was amazing

- Mary pat Nydahl

Jason - Technician Service Provided:

Garage Door Repair


Technician: Jason - Technician
Comments:

You were recommended by our neighbor. I checked out your website and then made an appointment with a very helpful customer service rep. Great communication from appointment confirmation through arrival of service technician (Jason). He was very knowledgeable & friendly. Jason did a complete inspection of the garage door and all components. He then clearly explained repair options and pricing. Once we reviewed and approved the quote, Jason quickly completed the repairs. GREAT JOB! I will use PDS again. I would recommend them to friends and family.

- EJ Walker

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

The installer was okay. The problem I have is the strategy around trying to sell me things I don’t need when I called to get my garage door fixed. Do not try contacting me with an apology because that doesn’t change the strategy. I get that you have to make money, but using scare tactics to try to get me to replace working parts is incredibly disappointing.

- Josh Fettig

A Response from: Kristi Hartmon

Josh, We appreciate your feedback and I'm sorry to hear of the impression of our company left on you by your experience with our technician. Please be assured that it is not our strategy and is never our intent to sell or scare a customer into unnecessary parts or repairs. Our practice is to provide a professional evaluation of your door and opener and to recommended the replacement of parts that are necessary to ensure your garage door works safely and efficiently now and for the future. We respect your wishes and will not contact you regarding this matter, but if you would like to discuss further, please give us a call at (651) 355-1712.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Technician: Jason - Technician
Comments:

My technician Jason and his coworker where friendly, professional, and did a good job in a timely fashion. They arrived on time and provided a good explanation of my repair options. Thank you!

- Karen Henry

Jason - Technician Service Provided:

Garage Door Repair


Product:

Cables


Technician: Jason - Technician
Comments:

Precision was here within 2 hours after my initial call...that was REALLY amazing! The technition, Jason, was very polite and explained our situation in detail so that we could understand. He took less than an hour to diagnose the garage door opener problem and to install a new opener and keypad. We would be happy to refer this company!!!

- Lynn and Raymond Saatela

Jason - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Jason - Technician
Comments:

Excellent service. I was very pleased with the results

- Andrew Zupfer

Jason - Technician Service Provided:

Garage Door Opener Repair


Product:

Cables


Technician: Jason - Technician
Comments:

Thank you for the speedy service to replace my garage door opener. Your technician Devon Nelson did a great job considering it was a Saturday afternoon great employee. A happy customer Gerald Norman

- Gerald Norman

A Response from: Kristi Hartmon

Thank you Gerald. We appreciate your business and feedback; we will make sure to let Devon know. Enjoy your new opener..

Jason - Technician Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Jason - Technician
Comments:

Extremely professional, and quick. Quality work and vet knowledgeable. Will use again and share your name!

- Jennifer Peterson

A Response from: Kristi Hartmon

Thank you for taking the time to review your service. We appreciate your business and your referral.

Jason - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Jason - Technician
Comments:

Jason Schuster was here on a VERY cold day and repaired / replaced the overhead spring on my garage door. He also did some other maintenance on the door. I was very satisfied with the work done. Thank you.

- Harvey Moen

A Response from: Kristi Hartmon

Harvey, We are pleased to hear you were satisfied with Jason's garage door spring repair. Thank you for reviewing your service with Precision Door, we appreciate your business.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

I was impressed with your 5 star ratings on your website. Your phone was answered professionally and service was arranged with same day service. Jason Schuster was tech that came. He called to let me know when he would arrive, was thorough on his review of my current opener only 4 years old showing me where it was defective and giving me options to fix or replace. Since I had other issues with current opener in the past I chose replacement. Jason installed new opener and now I’m all set. He even programmed my car with opener! Very happy with product and service.

- Ellen Anderson

A Response from: Kristi Hartmon

This is wonderful to hear. Thank you for reviewing your garage door opener service with Precision Door. I will be sure to pass this on to Jason.

Jason - Technician Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: Jason - Technician
Comments:

We got Precision through our home warranty. They were prompt and professional, but very expensive compared to other companies we have used for the same kind of repair

- Carol and Raitis Schefers

Jason - Technician Service Provided:

Garage Door Repair


Technician: Jason - Technician
Comments:

I called Precision Door Service at the recommendation of a co-worker when I needed a broken spring replaced. I was not disappointed. Jason was the technician that performed the repair. He was very professional, completed the repair quickly, and gave me easy tips to prolong my garage door/opener life. I am happy to recommend Precision Door Service and will be a repeat customer.

- Taylor

A Response from: Kristi Hartmon

Thanks Taylor - we appreciate your business and referral. We are thrilled you had a great experience with Precision Door and Jason.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

Representative was on time and did a great job.One issue I have noticed is that my sensors for the door seem to be a little off since the work was done. I have had to adjust them a couple of time.

- Lance Reep

A Response from: Kristi Hartmon

Lance - we appreciate your feedback. One of our Technicians will give you a call to see if your sensors are still giving you some trouble. Thank you for your business.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Rollers


Technician: Jason - Technician
Comments:

I'm not sure if I got the best deal? But Jason was able to fix my problem the very next day. He was prompt, polite and accurate!

- Kim Sorensen

A Response from: Kristi Hartmon

Kim - thank you for your feedback - we appreciate your review. We are proud to provide the best possible service with the highest quality parts and professionally trained technicians. Remember your service and parts are backed by our limited lifetime warranty, so make sure to reach out if you need anything. We appreciate your business.

Jason - Technician Service Provided:

Garage Door Opener Repair


Product:

Springs


Technician: Jason - Technician
Comments:

quick response and on time. courteous, friendly and knowledgeable service person.

- CYDNEY HOLLEY

A Response from: Kristi Hartmon

This is so nice to hear. We strive everyday for 5 Star service and are happy you received that. We appreciate your business.

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

We had a broken spring. They came out, presented options, and fixed our issue professionally and efficiently. Great communication.

- Mcdowell

A Response from: Kristi Hartmon

It was our pleasure to come out provide you options and fix your broken spring efficiently and professionally. Thank you for your business and reviewing your service with us.

Jason - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Jason - Technician
Comments:

We were beyond thrilled with the service of Jason S., on behalf of Precision. He greeted us professionally and politely. He provided honest estimates and recommendations. We loved that we received a picture and short bio of the technician coming to our house, prior to his arrival. This allowed us to feel safe and trust the service we would be receiving. We initially had the company out to give an estimate on repairs or possible replacement. We ultimately went with the full package replacement of opener, springs, rollers, eyes, remotes. The limited lifetime warranty played a key factor in our decision making. We would highly recommend Precision Overhead Garage Door Service of MN.

- Sarah Hempel

A Response from: Kristi Hartmon

Thank you for your thorough and kind review of your recent garage door service with Jason and Precision Door Service. You will love the piece of mind of the Limited Lifetime Warranty of your premium garage door overhaul. Please let us know if you need anything. Thank you for trusting Precision Door Service - We value your business.

Jason - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Jason - Technician
Comments:

Jason was great. Arrived on time, and hit the ground running. After hearing my problem, from experience he quickly made a prognosis and the issues were resolved. Was nice for a change to get fixed only what I needed. I have old units plus a 3rd door that needs a system. After the holidays I will circle back to get these done with PD. Thanks, Tom

- Tom Kaiser

A Response from: Kristi Hartmon

Thanks Tom. We appreciate you taking the time to review your service with Precision Door and Jason. We are glad to hear Jason was able to help and we look forward to helping you with your garage door and opener needs in the future. Thanks you for trusting Precision Door Service - We appreciate your service.

Jason - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Jason - Technician
Comments:

My door still jerks when opening.Jason changed the position of the J hook and offered to change some bearings ,which I feel would be unnecessary. I still feel the springs are unbalanced.

- Norm Smythe

Jason - Technician Service Provided:

Garage Door Repair


Technician: Jason - Technician
Comments:

Ahead of schedule (called and asked if he could come earlier than scheduled). Very friendly and personable.

- ANDREW AND EMILY NASLUND

A Response from: Kristi Hartmon

Thank you for taking the time to write a review on your garage door service. We appreciate your feedback and business.

Jason - Technician Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Jason - Technician
Comments:

5 Star rating for Jason who installed a new garage door opener, springs, pulleys, cables, etc. Jason did outstanding work! He was extremely knowledgeable, efficient and customer focused. My new door opener is quiet, runs smoothly and is a huge improvement over my old opener!!!

- Pat

Jason - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Jason - Technician
Comments:

Jason Schuster, technicion, was prompt, knowledgeable, and pleasant to deal with. I would recommend him to any customer.

- Robert + Marjorie Lane

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

On time, quick resolution and detailed.

- Kimberly

Jason - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Jason - Technician
Comments:

Amazing service! From the lady who made my appointment to the repair technician, Jason S....the experience was awesome! Jason took the time to explain everything without me having to ask. So often repair techs forget that we don't know the parts like they do. Jason showed me pictures on his tablet so I could see things up close. He was seriously awesome! I would for sure use Precision Door Service again!

- Bryn Werner

A Response from: Kristi Hartmon

Thank you Bryn! We appreciate your review and are happy Jason took the time to explain everything to you. We take pride in utilizing top technology to help us provide excellent service from the moment you call, to the time your service technician leaves your garage and for many years to come. Thank you for trusting Precision Door Service.

Jason - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Jason - Technician
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Precision Door Service-Twin Cities
Office: (651) 355-1714
80 Little Canada Rd E
Suite 5

St. Paul, MN 55117