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Devon - Technician

Devon - Technician
Technician
Reviews: 19
Average: 4.79 stars
Devon - Technician has received 19 reviews, averaging 4.79 Stars:

Devon - Technician's Bio:

Hello, my name is Devon Nelson. I am a Minnesota native - born and raised. I look forward to providing the best customer service possible each and every day. I am excited to meet you and take care of your garage door and opener needs. When I’m not at work I enjoy photography, basketball, and bowling.

Comments:

All aspects of working with the company was first rate. Scheduling was very easy and I was given what the standard costs of parts and repairs would be so that I had an idea of what the repair might cost. The technician, Devon, who did the repair, emailed ahead of arriving (at the beginning of the time window we were given) and did a really good job of explaining everything that he said would need to be repaired before providing the detailed quote. He finished the work very quickly and took time to answer all the questions I had about both what might have caused the parts that he replaced to fail and what the warranty is on the parts he installed. I noticed that the replacement cables were heavier gauge than those they replaced and the torsion spring was powder coated, unlike the original, so I think the parts were better than what we had before. Thanks for a great job.

- Jon Gottesman and Julia Davis

Devon - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Devon - Technician
Comments:

Devon did a great job. Thanks

- Hoang Truong

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Devon - Technician
Comments:

Very fast and courteous service!! The customer service representative was kind and polite and explained my options. It was an emergency call. I was given a timeframe of 6 to 8 and received service at 5:15. The technician called before arriving as promised and was also very courteous.

- Barb B

Devon - Technician Service Provided:

Garage Door Opener Repair


Technician: Devon - Technician
Comments:

One of our garage door lift springs broke on a Sunday afternoon. Your service person Devon came to the house that evening, replaced both springs, adjusted & lubricated the door. Problem solved. Devon was on time, knowlegeable & courteous. We will keep you in mind for any future door service we need.

- Susan Shipley

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Devon - Technician
Comments:

Pleasant experience working with Precision Door Service. They were out to evaluate and perform the repair in less than 2 hours from initial contact. Devon was a very polite guy, got to work immediately and the price was reasonable. Garage door works perfect now and quieter than ever. Will call again when needed and will recommend Precision to others for sure.

- Chris Schwab

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Devon - Technician
Comments:

Obviously 5 stars! Devon as a garage technician was extremely impressive. Fast, efficient and professional.

- Kelly Daily

Devon - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Devon - Technician
Comments:

Read lots of good reviews from customers online. Also liked the fact that they service the area 7 days a week.

- Ryan Cheney

A Response from: Kristi Hartmon

Thank you Ryan! I'm happy you were able to read some reviews before deciding on Precision Door for your repair needs. Thank you for your business and let us know if you need anything in the future.

Devon - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Devon - Technician
Comments:

5 Star - Excellent communication, response time & service by your technician! Thank you.

- Jim Borucki

A Response from: Kristi Hartmon

Jim, Thank you for your 5 star review. We are pleased you received a high level of service from Devon and I will make sure to pass this onto him. Thank you for your business.

Devon - Technician Service Provided:

Garage Door Repair


Technician: Devon - Technician
Comments:

5 stars - Alex arrived early. Explained pricing and the issues well - prompt service. Very pleased

- Gerald Osband

A Response from: Kristi Hartmon

Gerald, we appreciate your feedback. Thank you for your business and choosing Precision Door.

Devon - Technician Service Provided:

Garage Door Repair


Technician: Devon - Technician
Comments:

I'd like to thank Precision Door Service for assigning Mr. Devon Nelson to fix my garage door. He communicated to me where he was in terms of getting to my home and even made an extra effort to be at my home early. He told me what the situation was and what caused it. He gave me options and was very knowledgeable and courteous. I am 100% satisfied. Please give Mr. Devon Nelson the highest possible rating for his next performance review. He's a winner and he's a keeper for your company.

- Andrew Anderson

A Response from: Kristi Hartmon

Andrew, this is so nice to hear; thank you for your feedback I will make sure to let Devon know he did a nice job for you. We are grateful to have Devon on our team! We appreciate your business and let us know if you need anything in the future.

Devon - Technician Service Provided:

Garage Door Repair


Technician: Devon - Technician
Comments:

I could not be more pleased with the service I received from Devon, which went well above expectations. He was professional, customer focused, and highly competent. Most importantly he provided service with integrity and transparency. He provided services he easily could have charged for without me be any wiser. If you’re someone who does not know a lot about home repairs and you’re worried you will be taken advantage of, this is a company you can trust. It’s clear that Devon’s management has given him the ability to make front line decisions that work best for the customer. I highly recommend Devon and PDS.

- Michelle Carpentier

A Response from: Kristi Hartmon

Michelle, Thank you for your kind words; I will make sure to pass onto Devon. We are so pleased you had such a great experience with Devon and Precision Door Service. We strive for this type of service every time. Thank you for your business and trusting Precision Door Service with your garage door needs.

Devon - Technician Service Provided:

Garage Door Repair


Technician: Devon - Technician
Comments:

Highly recommend Precision Overhead Door Service!! First, having an actual person answer the phone during off hours was great. I had an appointment scheduled right away and a few hours later Devon was at the door. Devon was great. He inspected everything and went over what was needed and explained (and showed) why. Furthermore, he was very friendly and professional. If I ever need anything for my garage door, I will call Precision. Thanks again!

- Todd Voss

Devon - Technician Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Devon - Technician
Comments:

Devon Nelson came out at 8 pm on a Saturday night to fix my door. He was awesome great attitude laid out what was going to happen gave me options and fixed everything in an hour. I have 15 employees in my company and would love it if my guys were as nice and fast as Devon. You should give him a raise

- Ryan Miller

A Response from: Kristi Hartmon

Thank you for taking the time to review your service with Devon and Precision Door Service. We are pleased that Devon did such a great job on servicing your door. We appreciate and our lucky to have Devon on our Team. Thank you for your business.

Devon - Technician Service Provided:

Garage Door Repair


Product:

Springs


Technician: Devon - Technician
Comments:

Setting up the appointment was easy and timely and I appreciated the friendly customer service. The Technician (Devon Nelson) showed up on time and immediately started to diagnose the problem. Devon was very friendly, engaging, well organized and efficient. He quickly diagnosed the problem and immediately removed the faulty garage door opener and replaced it with a similar belt drive garage door opener, as well as all of the remotes and the hard wired opener inside the garage. When the job was completed, Devon cleaned everything up and hauled away all of the discarded materials. He completed the project in about two hours. I am very pleased with Precision Door Service (They repaired another garage door previously) and would highly recommend them for a professional and reasonably priced garage door related repair or installation!

- Gerry & Sandra Jackson

Devon - Technician Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Devon - Technician
Comments:

Our experience with them was very good. Contacted them after hours and they returned the call within the hour. Devon show up for the estimate on time and answer all of our questions. The install crew of Chris and Eric were very good also. They were very professional on the install. They also did a great job cleaning up after the job and hauling away the old damaged door. Lastly, I was not originally aware of a discount coupon for the door when I paid. I called Kristi after the fact and she credited my account immediately. No problem! Overall our experience was very good!

- C. Swanson

Devon - Technician Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Devon - Technician
Comments:

Great service by Devon- on-time and had the garage door working again in thirty minutes- AAA+++

- Patrick + Deborah Hanson

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Technician: Devon - Technician
Comments:

Precision was contracted through our home warranty service.Our appointment was scheduled for 12pm.Devon Nelson was the tech that did the service,he was very professional,and courteous, he called an hour and a half prior to our appointment and arrived at 11am ,and had the job done within the hour. Great job, thank you again.

- JAMES STEINER

Devon - Technician Service Provided:

Broken Garage Door Spring Repair


Technician: Devon - Technician
Comments:

Technician was very friendly and helpful. Would have given 5 stars if they didn't charge me 200 bucks for a sprocket replacement kit that you can get on Amazon for 20 bucks. Next time I'll go a few days without a garage door opener and fix it myself. Wish I would have priced the kit before they fixed it. Won't be calling these guys again! What a ripoff!

- Eric McGraw

A Response from: Erica Amundson

Thank you for letting us know about your experience. I am happy to hear that we were able to get your issue resolved in a friendly and timely manner. We are a home service company striving to offer same-day service. We are professionals, with all of the right tools, stocking quality parts on our trucks in order to fix it right the first time for our customers. Our pricing is competitive in the industry and includes the 25-point inspection that was done on your door and opener which ensures a complete solution. We will be here to honor our warranties and are happy to save homeowners valuable time so they spend as little time as possible inconvenienced by garage door issues.

Devon - Technician Service Provided:

Garage Door Opener Repair


Product:

Opener


Technician: Devon - Technician
Comments:

Devon did a great job

- Ken Smith

Devon - Technician Service Provided:

Garage Door Repair


Technician: Devon - Technician
St. Paul Area

(651) 355-1712

(651) 355-1712
Roseville / Maplewood Area

(651) 254-7395

(651) 254-7395
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Eagan / Apple Valley Area

(651) 213-9122

(651) 213-9122
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Door Service-Twin Cities
Office: (651) 355-1714
80 Little Canada Rd E
Suite 5

St. Paul, MN 55117