About Alex
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Reviews for Alex - Technician
Prompt response, cheerful worker, fast repairs, best job, ever!
Hi there! Thank you for the glorious shout-out here. We appreciate those wonderfully kind words on our Precision Garage Door Service team. Have a great rest of your day and reach out if you need anything at all.
Service Team: Alex - Technician
Service: General repairs & installation
Hey there! Thank you for the awesome 5-star rating. We pride ourselves on feedback from the field and from our customers. We appreciate you sharing your thoughts, feel free to reach out to us! Thanks again!
Service Team: Alex - Technician
Service: General repairs & installation
Hey, thank you for the rating! Great to hear and see. Appreciate you sharing with our Precision Garage Door crew. Have a great week!
Service Team: Alex - Technician
Service: General repairs & installation
Excellent and prompt communications in inclement weather. Alex was experienced and thorough in evaluation and management of th issue with replacement of motor. Problem fixed within two hours total.
Hey James! Thank you so much for sharing this review and for the shout-out on Alex! We are overjoyed to hear and see this feedback. Have a great day.
Service Team: Alex - Technician
Service: General repairs & installation
It was great to make a same day appointment. Alex kept us posted throughout the process and finished within a hour. Thanks Alex!
Hi Kathy, thank you for the wonderful review! We appreciate your feedback and insight into your visit. Thanks for sharing and shouting out Alex. Have a great week!
Service Team: Alex - Technician
Service: General repairs & installation
They were really great! Help me in a tight bind where my garage door was shot and my garage was exposed. Had a solution, a very modest cost that didn’t hurt my pockets and was quick with the service. I would recommend them to anybody!!
Hi Leonard! Thank you for the great review and shout-out to our team at Precision Garage Door. We value your feedback. Have a great weekend.
Service Team: Alex - Technician
Service: General repairs & installation
I was very impressed with the rapid response, the professional and efficient work. They gave me a quote up front and installed everything, showed me how to operate and were done within the time frame quoted. I would highly recommend using them for any garage door or opener issues!
Susan, thank you for your wonderful review! We’re so glad to hear you had a positive experience. Your feedback is truly appreciated and we look forward to serving you again.
Service Team: Alex - Technician
Service: General repairs & installation
fast and high quality. and did not price gouge me.
Thank you for the great review, Kareem! We pride ourselves on honest, transparent pricing, and are thrilled to hear about your positive experience. Please let us know if you ever need anything.
Service Team: Alex - Technician
Service: General repairs & installation
Alex was great and professional. He did a great job on my garage door.
Thank you for your kind words! We're delighted to hear that Alex provided professional service and did a great job on your garage door. We truly appreciate your feedback and look forward to serving you again!
Service Team: Alex - Technician
Service: General repairs & installation
Thank you for the positive review, Rachel!
Service Team: Alex - Technician
Service: General repairs & installation
Hey there, thank you for the wonderful review and 5-star rating. We love to hear this and see this! Thank you for the rave review. We are always here for you and yours at Precision Garage Door Service. Have a great weekend!
Service Team: Alex - Technician
Service: General repairs & installation
Wonderful to see and hear this review, thank you for taking the time to share with our Precision Garage Door Service crew. Have a lovely week and reach out for any garage door needs, questions or concerns!
Service Team: Alex - Technician
Service: General repairs & installation
After my first 1 star review, that was about the cost of the quote that I was given. I received a call from Bret and discussed the reasoning for my price issue. I better understand their price results, and his customer service was excellent. So, for me, the price was not a fit, but their feedback and customer service are great.
Elisa, thank you very much for your feedback. While the price didn't work, we're thankful for your consideration and appreciate the opportunity to make it right. If you ever need anything, please don't hesitate to give us a call.
Service Team: Alex - Technician
Service: General repairs & installation
Precision Garage Door installed my garage door 4 years ago. Totally impressed. I had a mishap and Precision came out and fixed my garage door and installed a new garage door opener. Couldn't be more Happy ! Awesome job! You guys ROCK!
Service Team: Alex - Technician
Service: General repairs & installation
Very happy with the work that they did and the technician who came out we’re definitely use them again
Service Team: Alex - Technician
Service: General repairs & installation
Charlie Cadwell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Was quick to schedule for next day service, the tech was able to explain things very well, performed a minimal maintenance service to tighten up part of our garage and everything was working great! Very fast, and great pricing. I would definitely use precision again!
Service Team: Alex - Technician
Service: Garage Door Repair
Greg Eesley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Alex was excellent. He answered all of my questions and did a thorough inspection of my garage door and found some other parts that needed to be replaced. Thank you
Scott Burger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Three years ago to the day my garage door spring failed, which another company replaced. Three years later another snapped spring. I decided to call another company and was on the schedule for a same day repair. Alex, the tech, did an inspection pointing out things that should have been replaced previously. Work was done in less than an hour with lifetime guarantee on the spring. Great service.
Dale Van De Loo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called needing same day service. My call was answered promptly and courteously. The technician or office emailed to tell me he was on his way. I appreciated the picture provided with the email. He was courteous, knowledgeable, not at all pushy, and highly accommodating. I needed the repair of an opener bracket attachment to the door and purchased a number of items needing upgrades. I HIGHLY recommend Precision and will use them as needed in the future.
Dick Humphrey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
A professional technician identified the issues and repaired them. It was more expensive than we expected. However, it is now like a newly installed door.
Ron, We appreciate you taking the time to leave a positive review on your recent experience with Precision Garage Door. We value your business.
Service Team: Alex - Technician
Service: General repairs & installation
Kathy Simmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Alex did an excellent job. He replaced the garage door opener. The new one cost quite a bit more than I expected, but then, everything does lately. He also replaced the rusted rails and the deteriorating rollers. He didn't try to sell me anything that was unneeded. He explained the remotes and vacation setting and showed me how to set them. Alex also kindly set the remote button that is part of my car. I'd never been able to get that to work before. Everything works smoothly. I would definitely recommend this company and this technician.
Very easy to make an appointment. The work that Alex did was extremely good. He was very professional and we are very pleased with the results.
Dennis, Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience making an appointment and that Alex provided professional and high-quality service. Your satisfaction is our top priority, and we’re delighted to know you’re pleased with the results. If you need anything else, don’t hesitate to reach out!
Service Team: Alex - Technician
Service: General repairs & installation
Jim Clark
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Just took a stab on the internet to find you. Alex was great! On time, helpful and professional. Looking forward to working with you in the future too.
Shana Levie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Nice service provider. Helpful information.
Service Team: Alex - Technician
Service: Garage Door Repair
Maggie Koebele
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great customer service and knowledgeable staff. I was also surprised how quickly my garage was repaired; it was under an hour!
Alex was on-time, and very professional. He was clear on answering on answering my questions, and got the job done promptly.
Jeff, Thank you for your feedback! We're glad to hear that Alex was punctual, professional, and effective in addressing your questions. It's great to know he completed the job promptly. If you need any further assistance or have more questions in the future, we're here to help!
Service Team: Alex - Technician
Service: General repairs & installation
Ross
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had Alex come out and check out my garage door which was opening crooked to the right and sometimes hitting on upper door pulley. The door would stop and not open unless I tried it several times. Alex said there wasn't much he could do but said I could put some washers on the top roller to keep it from pulling to the side. He gave me the washers. After he left, I tried to put washers. I then noticed the top support bracket screw had ripped through the sheet metal and wasn't supported. I drilled another hole, put in a new bolt and now it works. I think it's something they should have caught.
Service Team: Alex - Technician
Service: Garage Door Repair
John Rutherford
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Went right to the problem and cleared it up in a matter of minutes. Got all inputs working.
Service Team: Alex - Technician
Service: Garage Door Opener Repair
Technician was extremely impressive and got the job done quickly and very helpful in showing me how to use openers and keypad
Thank you so much for your feedback! We're thrilled to hear that our technician provided you with impressive service and efficiently completed the job. At Precision Garage Door, we prioritize not only fixing issues promptly but also ensuring our customers are fully informed about their garage door openers and keypads. If you have any more questions about operating your openers or keypad, please feel free to reach out to us. We're here to help and ensure your experience with Precision Garage Door remains exceptional. Thank you once again for choosing us for your garage door needs!
Service Team: Alex - Technician
Service: General repairs & installation

