Garage Door Repair in St. Paul, MN - Page 6

Ellen Bromley

Technician Adam Mitchell repaired my garage door. He was on time, was very friendly and professional. He took pictures of everything and explained in detail what needed to be done. I would highly recommend!

Patti Bauer

Gregg was very professional and installed a new opener and accessories. Fairly priced. My garage door operates much better now and quieter.

Kathy Cylkowski

It was great to make a same day appointment. Alex kept us posted throughout the process and finished within a hour. Thanks Alex!

Amy Johnson

Repair person was courteous and professional. Gave us a couple choices for work we wanted done. Was able to complete the work in a timely manner.

Nia Doherty

I was able to get an appointment the same day. The technician was very thorough and professional, and he fixed the issue less than half an hour

Jill Drum

Truly above and beyond service! 5 panel 9 foot garage door completely broke after arriving home late in the evening and was able to schedule an appointment online for first thing the next day. They arrived early, quickly assessed the problems and provided a quote on the spot with a few different options, depending on how many pieces we wanted to replace. They were incredibly courteous and kept us informed the whole way. If I were able to I would give them a 6th star (or more) as Chuck and his trainee discovered a structure issue from the previous homeowners work on the garage and completely rebuilt it for us on their time, ensuring that not only their work was complete and accurate, but also that we wouldn't be facing a larger issue down the road. As a new homeowner who didn't have a recommended service center and didn't have the time to research, I am so glad I chose this company. I would recommend them to any friend of family member and my own business!

Jeanne Bringgold-Pro

The technician arrived on time and went straight to work. He assessed the situation and handled it well. Great job.

Kari F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day appointment easily made online. We were contacted by the technician on their way and they arrived in the time block as scheduled. Our technician Gregg was professional and thorough. Gregg answered all of our questions and provided options for the repairs we needed.

Margaret Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door (installed 1989) has been acting up a bit over the last few days. Today we thought we should get it checked out. I looked at the reviews for Precision and saw the great ratings and I now understand why! The woman who helped me on the phone was amazing. She got someone scheduled (today). Chuck our technician was fantastic. Excellent communication about arrival time, and explaining what was going on. Gave us a couple of options for what absolutely needed to be done and what would be a good idea to fix right now. We ended up just getting it all done and everything was great. We will definitely recommend Precision to our friends. Thanks so much.

Matt Ferry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is a Soulless corporate rip off. My garage door stopped working 4 hours after a $1,000 repair. I can't close the door. The tech who did the repair left me his business 'card' that had a call center number on it, which is weird. Why would you have him give me a card with his name and a phone # if I couldn't actually get a hold of him? When I texted the number the tech used to call me in the morning, it said the number was not monitored which means you pay for a dialing service to connect me with the technician to keep a barrier between your workers and customers. When I called the call center for help, they said another department would be reaching out to schedule an appointment. When the "other department" never called me, I called back and was told I'll have to wait until tomorrow. This system of post sale deflection is by design. You have invested time, services, and planning to make it difficult to reach you, after you take my money. Why do you choose to operate this way? There was nothing local or personal about this experience. These business practices do not build trust. (even if your call center music says I can trust you)

Dave Hauck

Brian was a pleasure to deal with. He was honest, respectful, and did what he said he would. I recommend Precision Garage Door to anyone finding themselves in need of work on their garage door.

David Willits

The guys did a great job and the new door looks great.

Angela Gallant

Patrick, our technician, communicated clearly about the issue, arrived within the scheduled window, and was successful in repairing our garage door in a relatively short amount of time. We were impressed with the whole experience.

Kim Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yours was the only company of 3 I called to get an emergency repair on a weekend. The technician, Brian, was able to come out earlier than scheduled and did a thorough inspection recommending several courses of action from safety concerns to a wishlist. Once we decided what to do he performed the work immediately and went over all the things he did and, again, recommending some small things we could do to keep the door functioning properly. He even gave us an extra garage door opener to keep in a bike bag.

William Rasmussen

Great work! Great worker, Brian! Brian took the time to explain how my garage door system works. He is very thorough and pays great attention to detail.

Joseph Machlitt

We love the new garage door and the Lift Master side opener which is very quite and smooth operation. The install crew was very attentive and listened very well to my list of concerns. The team set up the codes and made some Super suggestion to simple maintenance.

Dennis Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Door before and was very happy with the service. Recently my spring broke and they had someone out the same day I called. The service tech, Pat Rough, was polite and very efficient. He explained all my options and fixed the problem immediately. He is an excellent service tech and I highly recommend the Precision Door for your garage door needs!

Diana Steiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Advertisement, I was so pleased to get it taken care of that day. Chuck did a nice job and very pleasant Man. Thank you!!

Andrew Scheiber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chuck and Jason arrived right at the beginning of the scheduled appointment window. Assessment of issue and estimate for repair were both well-explained. Work was completed efficiently, and we were politely thanked for our business. This is our first time using Precision Garage Door Service. We were very impressed and would recommend them to others.

Sharon Wentzel

I called Tuesday night, they were out first thing in the morning. Timely, efficient, courteous and had me out of my garage in an hour.

Patty Strandquist

This was the second time we’ve used Precision Garage Door and both times the service was prompt, professional and speedy in the repair. We appreciated the time Chad took to install the new opener and also to reprogram our cars for the new opener.

Michael B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience today exceeded my expectation. The technician was Brian Bergstrom. He explained every thing in detail he felt I needed and did not push anything he felt I didn't need. I will use Precision for any future garage door needs and will request Brian to be the tech I want to work with.

Dennis & Loretta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company really has their act together. Their customer service and response time is unbeatable! I sent an email for quote and within 24 hours was sitting with Chris, their salesperson. He patiently answered all of our questions and left us with a quote that we accepted before he left. The cost for a new garage door, hardware and installation was much lower than anticipated. He then checked on availability of the door we choose and scheduled install next day! Donny the installer showed up on time with everything needed to the job. He was efficient, and knowledgeable. The job was done and done correctly. Although it was hot and muggy in our garage he maintained a pleasant personality. We would recommend this company, Chris & Donny every day, all day over all the others!

Mark F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick service, called at 1:45 new springs installed by 2:45. Chuck was knowledgeable and helpful. Answered all my questions. Door is working great. Price was a bit high $690 for two springs installed. I can buy these springs for $240, I'm sure your cost is less. When I called to make appointment I asked for ballpark estimate. I was told something like $225 installed. Well that was for one spring. I have two springs and a heavy door so my springs are more expensive. A couple simple questions for customers [i.e. # of springs and type of door] would allow you to give much better estimates.