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Mike G - Technician

Mike G - Technician
Service Team
Reviews: 77
Average: 4.71 stars
Mike G - Technician has received 77 reviews, averaging 4.71 Stars:
1 2 3 4 5

Mike G - Technician's Bio:

Hello, my name is Mike. I was born and raised here in Minnesota. I am a Marine Corps Veteran and enjoy being outdoors whether it’s hunting, fishing, or just relaxing. My mechanical and customer service skills go above and beyond. I enjoy the feeling of helping others and I’ll never leave without a smile.

Review:

Mike and his partner were on time, courteous and professional. They replaced various parts to keep my garage door running smoothly. I would not hesitate to use them again.

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A Response from: The Precision Team

Thank you for your kind words, Anita! Knowing you'd call on us again with any garage door need means so much to us. We appreciate knowing that professionalism and courtesy are valuable to you and that we are doing that well. We trust that the expert repairs that were done will keep your door functioning properly for quite some time, but look forward to serving you should the need arise in the future.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Mike and Patrick came thru right on time, were extremely communicative about what my issues were, and walked me through all costs associated with a tune-up, or full replacement.

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A Response from: The Precision Team

We are so happy to know that you were pleased with your recent garage door repair visit. Thank you for your feedback and for choosing Precision Garage Door.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

A good job on needed repair was done by Mike and Patrick. I had a window of 10-12 and Tom called at 10:00 to inform me that Mike was running a little behind and wouldn’t be to my house until noon, which I appreciated. Mike called when he was on the way , and was very knowledgeable and thorough with the inspection and repairs needed. Good job Mike and Patrick, I will be recommending your company going forward. ????

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A Response from: The Precision Team

Thank you for you kind and honest review of your garage door repair experience. Thank you for sharing that though our arrival time was delayed that you appreciated the personal communication and that your repair was performed timely and professionally. We appreciate your business and value your feedback.

Service Provided:
Garage Door Repair

Review:

Mike G. came before our scheduled time and alerted us that he was on the way. He explained everything thoroughly and finished in a timely manner. Great work.

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A Response from: The Precision Team

We appreciate hearing that you were satisfied with your recent garage door repair service. It means a lot to know that our communication, thorough inspection and professional repair are valued qualities that you felt were delivered to you. Thank you so much for taking the time to let us know of your experience, we appreciate you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Quick service…friendly, qualified technician.

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A Response from: The Precision Team

Thank you for letting us know that you were pleased with the service you received at your recent garage door repair visit. We value your feedback and are thankful for our business.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great Technician. Mike showed up when he said he would and did great work. Plus, explained everything he was doing and why. Pricing was quite fair and reasonable. We will be using Precision Garage Door for any and all future garage work.

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A Response from: The Precision Team

We are so happy to hear we have earned your future business and that your recent garage door repair service met your high expectations. Thank you for letting us know that our process and team are valuable to you and that you would call on us again, it truly means a lot to us.

Service Provided:
Garage Door Repair

Review:

Michael was very good. He worked efficiently and quickly to get our work done. It was nice to get service from a clean cut young former Marine.

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A Response from: The Precision Team

Thank you for sharing; we are happy to hear that your recent garage door repair service was done with expertise and professionalism. We appreciate your business and your positive feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The serviceman was on time, very courteous, explained the malfunction of the garage door and corrected it promptly. Very pleased with his work and pleasant attitude.

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A Response from: The Precision Team

We appreciate hearing that your recent garage door repair visit met your expectations of timeliness and professionalism. Thank you for trusting in us and for submitting your review here. We value your time and your patronage.

Service Provided:
Garage Door Repair

Review:

Our door malfunctioned to the point where we were unable to move our garage door up or down. Both vehicles were in the garage at the time of the failure. It was a Friday at 3:00 PM. I called Precision who informed me they would send a Technician out asap. Within 20 minutes Mike Greek from Precision arrived at our home. He quickly diagnosed the problem and provided us with very detailed options to resolve the issue. We decided to repair the existing door rather than replacing it even though its over 25 years old and should be replaced. He had the door repaired and fully operational in less than 30 minutes. Mike was EXTREMELY Knowledgeable, Detailed and very Personable! FIVE STARS to Mike and Precision for the service they provided us.

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A Response from: The Precision Team

We are so happy to have been able to help. We know it is tough when garage door issue happen and we aim to get you back to your daily routine promptly when this does happen. Thank you for reaching out for the kind words about your experience.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

We were very happy with the service provided - our technician identified the quickly and adjusted the sensor. He then made suggestions to improve/save the function the overhead door.

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A Response from: The Precision Team

Thank you for letting us know that the service you received met your expectations. We value your business and you taking the time to let us know you of your experience.

Service Provided:
Garage Door Repair

Review:

Mike was prompt, courteous & completed ahead of time plus made sure all my new controls were working. Even taking time to set up the car & programing the outside remote while explaining EVERYTHING. THANKS

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A Response from: The Precision Team

Thank you for your business and your positive review of the repair services you received. We are glad to hear that your are happy with the thorough repair services that Mike performed. We appreciate hearing from you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Wow! What a great experience with Precision Garage Door and Service Technician, Mike Greek. The problem with our garage door happened the day before Labor Day. I went to the website and found that Precision Garage Door was scheduling service calls on Labor Day!! I put in my information and scheduled for 10:00 AM service call on Labor Day. Mike Greek arrived right on time and patiently listened to my description of the problem. He thoroughly explained what he would do to solve the problem. He also said he would inspect the entire garage door to see if there were any other issues. He torqued all the attachment screws anchoring the garage door tracks to door frames. Mike was very professional and personable. All of this was done at a very reasonable price.

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A Response from: The Precision Team

Thank you for taking the time to express your appreciation for our Technicians working every day to get the job done for you. We are happy to hear that your repair service was completed to your satisfaction in a timely and professional manner. We are here when you need us should you find yourself requiring our services anytime again in the future.

Service Provided:
Garage Door Repair

Review:

Easy to reach and schedule. Service man, Mike, was personable, prompt and took care of the problem quickly.

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A Response from: The Precision Team

We are happy to have been able to help. Thank you for sharing that you appreciated our scheduling system and the expert repair services you received. We value you business and your feedback.

Service Provided:
Garage Door Opener Repair

Review:

Got quote right away. Technician was able to come out next day but did not complete job on same day. I had to call company to alert them the job was not complete. The technician was able to return the next week at which time he was able to complete the job, however once he left the safety light sensors turned off and his supervisor had to return to the job to replace the wiring. Overall the job wasn't done how it was promised and then I had to be the one to call that it wasn't completed correctly. Overall fast responses but not the quality that I saw from other reviews or what I was promised from the sales person.

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A Response from: The Precision Team

Thank you for letting us know of your experience. We are sorry to hear that your garage door installation and service was less than stellar. Please be assured that we take your issue seriously and will use your feedback to improve. We are happy that the issues are now resolved and that you feel we took care of them promptly. We appreciate your business and your detailed review.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Mike did an excellent job! Would recommend him for your next job!

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A Response from: The Precision Team

We appreciate the positive feedback and recommendation -- thanks for sharing!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Mike was awesome! We will be seeing him again. Made me feel he really cared about our needs

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A Response from: The Precision Team

We do care and are happy to help with all of your garage door and opener needs any time. We appreciate hearing that your experience with our Company was a positive one.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Paul and Mike were courteous and knowledgeable service technicians. They diagnosed the problem and found a fault in the controller. Replaced the controller for $200 and now the garage door works again!

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A Response from: The Precision Team

Thank you so much for letting us know that you were pleased with the service you received with our Company. We appreciate your feedback.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Precision technicians arrived on time and were able to make repairs quickly. They were friendly and efficient!

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A Response from: The Precision Team

Sounds like a great experience for anyone experience garage door opener issues. Thank you for calling on us in your time of need and for letting us, and others, know of your experience.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Wow. The service representative Mike Greek was prompt,, extremely personable, and very efficient. He genuinely cared about our problems. Precious Garage Door is lucky to have this young man representing them. Based on our experience with him, l would highly recommend this company.

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A Response from: The Precision Team

We appreciate your business and that you took the time to let us know how pleased you were with the service as well as the professional and compassionate way your garage door issue was handled. We love hearing about the details that make our team stand out and we value your feedback.

Service Provided:
Garage Door Opener Repair

Review:

Mike was prompt, courteous and extremely willing to help. Not only did he show up early , but he was quick to come up with a solution to fix my garage door. Thank you so!

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A Response from: The Precision Team

We are happy to hear that our business practices of fixing it right the first time and being available when you need us were a great fit for you needs and satisfied your expectations. We truly appreciate your business and you taking the time to make sure we knew your feedback on your repair service appointment.

Service Provided:
Garage Door Repair

Review:

Great, quick service!

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A Response from: The Precision Team

We are pleased to offer timely and expert repair service. Glad to hear you were satisfied with your garage door opener repair. We appreciate hearing from you.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Mike came out and assessed my broken door and determined I needed a new one. He was friendly and professional. Donny arrived a couple days later to install the new door. He did a fantastic job. He was also very friendly and professional. I could see that he takes pride in his work and loves his job. Overall I am extremely pleased with Precision Garage Door. Fast, professional service and reasonably priced.

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A Response from: The Precision Team

Thank you for your business and your review of our entire new door process. We are happy that our team was able to deliver exceptional service from assessment to installation. We value your feedback and your trust in our team and our product.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was told about Precision by a neighbor. I couldn't be more pleased. I couldn't get the garage door open to get my car out. I had techs out here within a couple of hours. They got the garage door open and fixed my opener and touch pad, which hadn't worked in over a year. I'm very happy.

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A Response from: The Precision Team

Thanks to your neighbor for the referral and thanks to you for your business and your feedback. We are happy to have been able to get you on your way amidst the initial garage door set-back! We appreciate you.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

They came out to look at my garage door and charged me a service fee just to come out and said it would be waived if we proceeded like they were giving me a discount or something!! Then proceeded to tell me I needed this and that on a 5 year old garage door and the price of the springs was double anyone else trying to say they have special springs and cables they are all the same!! When they told me the price I said no way it was over $1100 for replacing springs?? I called a different place who has been in business longer and great reviews that don’t try to rip you off ! And for garage door springs and cables and new Rollers my price was less than half of the 1100 precision garage door tried to charge me!! I would like them to refund my money because that is crazy what they tried to charge me!!! So feel free to contact me precision garage as I am waiting on a manager to return my call!!!

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A Response from: The Precision Team

Your feedback has been received with thanks. Here at Precision Garage Door, we strive to offer the best service and always appreciate hearing from our customers on how we can improve. Thank you for taking the time to help us serve you better. We appreciate the opportunity to help with your garage door issues and were happy to refund the service fee as it was apparent that our recommendations for your complete repair was not matching your expectations.

Service Provided:
Broken Garage Door Spring Repair

Review:

Outstanding service from the first phone call to schedule the repair on our garage, until the actual work was completed. (All on the same day I might add.) Mike was indeed a very kind, pleasant, and professional technician. A great asset to your business. Kudos to you all!

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A Response from: The Precision Team

Thank you for sharing your appreciation for our team and what we do. We love hearing that we are serving our customers well and are able to help when garage door issues arise.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Mike was very professional and had a great attitude late on a very cold day.

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A Response from: The Precision Team

We appreciate your business and your review realizing that it takes a special person to have an attitude of cheerful service in some of our harshest weather. We are happy to have been able to assist you with your garage door issues and will be here should you require our services again in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The garage door had a busted spring and therefore would not open. We had Mike Greek come to service the door the very next day we made our call. He was able to identify the issue and explained the type of fix plus cost repairs before making any changes to the door. I appreciated his professionalism and service of expertise. Not only did he fix our garage door with the spring, he also made sure other parts were in place and replaced anything that was rusted or missing. Happy to confirm the garage door has been working great since.

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A Response from: The Precision Team

We are happy to know that our inspection and repair process was successful for you and that you are happy with the results. Thank you for your business and for letting us know how it worked out for you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

ZERO, if I could give a rating of ZERO I would, the tech did the work he was supposed to do but in leaving he broke the garage door in my third stall. When I called in about having a tech come out to fix the door they broke they wanted me to pay a service charge and if any parts/labor was needed I would need to pay for that. I sent an email about what happened and no response. I would call around to other garage door repair companies and not use this one.

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A Response from: The Precision Team

Brian, I am so sorry to hear of this! Our apologies for the missed communication, but we are happy our Service Manager was able to reach you to discuss and schedule a service technician to return on January 25th to access. After accessing and troubleshooting the problem with your current garage door opener and incorrect wiring from a previous installation that was not done by our company that was causing your door not to work correctly. Our Service Technician fixed that issue and said it is working great. We are happy to help.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The response to my service request was very prompt. The tech did a good job of explaining the problems and what would need to be done to correct it, and the cost. The tech was very polite and professional.

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A Response from: The Precision Team

We are pleased to hear you received prompt and professional garage door spring repair service. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Review:

Mike Greek did an excellent job of fixing our problem and giving our garage door a complete alignment. It's too bad they don't have some kind of lifting mechanism to lift these heavy doors. These young guys are going to have back problems trying to lift a door that has been disconnected. Back problems are not fun.

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A Response from: The Precision Team

Thank you for your kind words and appreciation for the hard work our Technicians perform. We work hard to make sure we follow safety precautions in all the tasks we perform and ensure we are doing the best job for our customers' needs. We value your business and your kind words.

Service Provided:
Garage Door Repair

Product:
Rollers

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