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Jonathan - Technician

Jonathan - Technician
Service Team
Reviews: 128
Average: 4.99 stars
Jonathan - Technician has received 128 reviews, averaging 4.99 Stars:
1 2 3 4 5

Jonathan - Technician's Bio:

Hello my is Jonathan Zwart. I am a Twin Cities native and I am passionate about doing what is right. In my free time I enjoy working on house projects and spending time with my wife and dog. I look forward to meeting you and providing the best customer service experience possible.

Review:

It was such a great experience. I messaged them on their website Sunday afternoon and was able to get an appointment for the next day. Jonathan Zwart was the technician that visited my home and he was a professional. He was able to show me exactly why my garage door opener wasn't working and gave me plenty of information about how the door was supposed to work. I will definitely work with Precision anytime I need garage door work done. They are a great company!

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A Response from: Kristi Hartmon

We are happy to hear that you were satisfied with your recent garage door opener service and that you will call us again when you need us. Returning customers are a great compliment to what we do and we will continue to offer you timely and professional service in the future.

Jonathan - Technician Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Team: Jonathan - Technician
Review:

Great company. Right on time, informed me of the issue and was done in no time. Outstanding service.

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A Response from: Kristi Hartmon

We appreciate your business and your positive review highlighting the aspects of your repair service that are valuable to you. We are happy you called out timely service, honest communication and expert repairs. We are thrilled to have met these marks of professionalism. Thank for sharing!

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Jonathan called on his way to our home and arrived on time. After the initial inspection he thoroughly explained what was needed to repair the door and why it was needed. He also serviced the garage door opener and made sure it was working properly. Finally, he showed me how to lubricate the hinges and bearings. Although I was a little surprised at the cost, Jonathan did a great job.

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A Response from: Kristi Hartmon

We appreciate your business and you taking time to let us know of your experience with our Company. It is great to hear that you are satisfied with the work that was done and the timeliness and professionalism of your repair. We value your business and your feedback.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Outstanding quick service. Very professional and cost is reasonable.

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A Response from: Kristi Hartmon

Thank you for letting us know that your are happy with the timely and expert garage door repair service you received. We appreciate you reaching out to us to help and are glad you are satisfied with the results.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Great service! Jonathon, the tech, was outstanding!

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A Response from: Kristi Hartmon

Great to hear that you are happy with the service you received on your recent garage door repair visit. Thank you for trusting our team to help out, we are here when you need us anytime.

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Jonathan - Technician
Review:

I had a door that would only go up a few feet. I determined that there must have be a broken spring, although I couldn't see the springs and determined that they must be within the tube shaft.. I called Precision, and they came out within two hours of my call. Jonathan Zwart, the technician explained that I had a Dalton Torquemaster lift assembly which were light duty, and suggested that the entire assembly be replaced. It was evident from the size of the spring that was broken, that the assembly was not suitable Jonathan completed the conversion quickly and answered all my questions.

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A Response from: Kristi Hartmon

We are happy to have helped take care of your garage door issue in such a timely fashion. We know that household repair needs are an inconvenience and we aim to make them as painless as possible by taking care of it right the first time. Thank you for placing your trust in our product and our team. We appreciate your business and your feedback.

Jonathan - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

Installer (jonathan) was very polite and knowledgeable about garage doors and accessories and explained everything as he went along as i was curious about a belt drive. After installing he went over everything with me explaining the security etc. I really was impressed with how quiet the belt was, my neighbors came over after he left and they were also amazed how quiet the belt drive was compared to the chain. I had used precision before to install a broken spring.

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A Response from: Kristi Hartmon

We appreciate your business and your thorough review! It is great to hear that you are pleased with your new opener as well as the professional service you received. We are happy to have a loyal return-customer and will welcome your neighbor referrals when it's time for their upgrade!

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Jonathan - Technician
Review:

Timely, excellent service. The repair technician explained everything thoroughly and completed the repair. Like I say with Home Ownership, it's not a question of "If" but "when" a repair will be needed and the best scenario is to find a helpful service to take care of the issue!

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Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Jonathan - Technician
Review:

Precision came out an installed a new Genie garage door opener. The technician Jonathan was very professional and knowledgeable! He explained everything that they were going to do and showed us how to program the new opener. Great customer service!

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A Response from: Kristi Hartmon

Thank you for letting us know about your positive experience with our Company. We are glad to hear that you are pleased with your purchase and the professional customer service you received. We are always happy to hear from our customers, but your kind details make our day!

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

Really great service from a friendly and very knowledgeable technician. We'll be using your service next time for sure!

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A Response from: Kristi Hartmon

Thanks for your business, your feedback and your commitment to sticking with us! We appreciate you and will be here should you need us in the future.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

I continue to use Precision Door anytime I have a garage door problem. They are simply great! They arrive on time, do what need to be done, and charge a fair price.

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A Response from: Kristi Hartmon

We are happy to hear we have earned your trust and that you think of us when your garage door has issues. We will continue to be here for you when you need us!

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Jonathan was all I expected and really knew his stuff

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A Response from: Kristi Hartmon

We are pleased to hear that you were satisfied with your recent garage door repair visit. We are happy to help should you find yourself in need of our services any time.

Jonathan - Technician Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

Johnathan did a great job and fast!

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A Response from: Kristi Hartmon

Thank you for your business and for letting us know that you are happy with the timely and professional service you received during you recent garage door repair visit. We are happy to help should you need our services again in the future.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Jonathan - Technician
Review:

Repairs done on the 4th of July! Jonathan was on time, friendly, and professional. He explained everything in detail, both good points and repairs needed. All expectations assumed from viewing the website were met. I would use this service again.

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A Response from: Kristi Hartmon

"We are here when you need us" -- thanks for showing appreciation in on of our core values. We are happy to help and value your business and feedback.

Jonathan - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

I had a garage door emergency as my door broke at 4pm on a week day. No problem, Precision had tech Jonathan Zwart to my house within a couple of hours. Jonathan is AMAZING. He assessed the damage and educated me on everything garage door related. Within 2 hours he had the door back to working condition. Don’t hesitate to call this company and be sure to ask for Jonathan you won’t be disappointed

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A Response from: Kristi Hartmon

We are very happy to hear that you were treated professionally and got the issue repaired quickly and expertly at such a stressful time for you. It is our goal to get to our customers and fix their garage door issues in a timely manner and its good to hear we hit that mark for you. Thank you for such kind words and we're happy to help.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Johnathon was just awesome, he was very polite and explained everything that needed to be done. I am so happy with the work he did. The next time i need service I will call them again.

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A Response from: Kristi Hartmon

There is no finer compliment, knowing you would use us again should you experience garage door issues in the future! Thank you for letting us know that you were happy with the service and repair you received.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Jonathan - Technician
Review:

My technician, Jonathan Zwart was amazing. He is enthusiastic about his job and it shows. Unfortunately my opener had a bad motor and needed to be replaced but I am relieved that my garage door will now open and close as expected.

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A Response from: Kristi Hartmon

We are grateful for your business and your review. It is good to hear that your problems were addressed with professionalism and excitement as well as expertise. We are sure you'll be happy with your new opener for years to come.

Jonathan - Technician Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

Great service

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A Response from: Kristi Hartmon

Happy to hear that you are pleased with your recent garage door repair visit! Let us know if you have any additional needs or questions in the future -- we are here when you need us!

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

Jonathan Zwart was probably the best service provider I have ever seen with household repair. He explained everything perfectly and didn't try to sell me stuff that was unnecessary. He even slapped on my keyless entry in about 30 seconds. Great employee. Needs a raise!

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A Response from: Kristi Hartmon

We appreciate you letting us know that you had a great experience with your service and your Service Technician in dealing with your garage door repair issues. We are always thrilled to hear that we are doing a great job for our valued customers.

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Jonathan - Technician
Review:

Very friendly tech and fixed my noisy garage door.

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A Response from: Kristi Hartmon

Thanks for letting us know that your recent garage door repair was successful and was done professionally. We love hearing that problems were resolved quickly and efficiently.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Jonathan is the best technician EVER to visit our house. He is professional, personable, listens well, and timely. We appreciate his thoughtful recommendation and absolutely love our new garage door opener. We highly recommend Precision!

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A Response from: Kristi Hartmon

Thank you for sharing that you recently received excellent and personable garage door service. Your excitement and detail are heart warming. We hope you will allow us to help again should you need us in the future.

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

My second time using Precision Garage Door. I called at 230. I got a same day appointment for 4-6. A technician was available early and the door was repaired by 4 o’clock. Jonathan was friendly and professional. I’ll use them again, for sure.

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A Response from: Kristi Hartmon

We are happy to have been able to help. Thank you for keeping us as your trusted Garage Door Repair Company. We love hearing about what makes a repeat customer and will strive to keep providing the exceptional service you expect and deserve.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

I was able to get an appointment for the next day, which I didn’t expect for a weekend. Jonathan was on time, very professional and explained everything, including costs and estimated time, before any work started. He was very thorough and pleasant. If I need garage work again, I will certainly call Precision again.

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A Response from: Kristi Hartmon

It is great to hear that we were able to help with your garage door issues quickly and effectively. Thank you for sharing your experience of prompt and professional service. We welcome your repeat business and appreciate hearing from you.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Jonathan - Technician
Review:

local company; available when needed

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A Response from: Kristi Hartmon

Thanks for your review and for pointing out that we are locally-owned, family-run, and available by phone or chat 24/7!

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Jonathan - Technician
Review:

Great communication, repair person was knowledgable and personable. He repaired our door within and hour. Excellent service all around!

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A Response from: Kristi Hartmon

Thank you for your business and for letting us know that you had a good experience with your service repair. We aim to be timely and professional in the services we provide and are glad to hear that we succeeded here.

Jonathan - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

My garage door crashed down, locking in my car that was needed to pickup my disabled veteran husband from day center within the hour! (I called Precision Door from an online listing.) The telephone response woman not only provided an efficient and patient appointment, she pre-noted the emergency to the service rep who came to repair the door in enough time to fix the door so that I could meet the pickup deadline. Jonathan Zwart, the technician was professional, rapid and thorough in his diagnosis and repair. What a gem!

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A Response from: Kristi Hartmon

We are so happy to be of service at such a stressful time for you and your family! We thank you for taking time to let us know we helped and thank you and your husband for your service to our Country.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Best of the best! My tech John was super knowledgeable and showed me step by step each upgrade that my new GDO came with! My wife is a huge Amazon shopper so teaching us about MyQ and Amazon Key will be a great addition to our new property. I know who I’ll be calling for all my GDO needs! Thanks again John!

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A Response from: Kristi Hartmon

I'm glad to hear that you are pleased with your new Liftmaster SecureView Garage Door Opener! This upgrade has many great features I'm sure you'll be very happy with. Should you have any questions or further needs, we're here for you!

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

Jonathan was outstanding! Very informative and professional. Great service.

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A Response from: Kristi Hartmon

Thank you for your business and your feedback. We strive to offer the best service and always appreciate hearing from our customers. Thank you for taking the time to help us serve better.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

Showed up as planned, very thorough with his explanation of offerings and why one over the other. Work completed on time and explanation of how to work it, helped with the setup of new door opener to work in my vehicles and the MyQ App. Job well done.

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A Response from: Kristi Hartmon

We are glad to hear that your garage door issues were all addressed and taken care of in a timely manner. We are happy to help should you encounter any additional issues in the future. Thank you for trusting us with your business.

Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Jonathan - Technician
Review:

I choose your company because someone told me that you guys were reputable. From the inception of the call through the end of the service appointment, everything went perfectly. The original contact that I had on the phone with the agent was done very professionally. She was patient she listened to my concerns, she was very calm and she booked up an appointment for me as early as she could. I received a call from Jonathan the next day when he was on his way. He was on time he was very cordial, he was extremely knowledgeable, he showed me that I could trust him. The work he performed was satisfactory to me and it was done in a timely manner. After completion he explained to me how to operate the openers, the wall-mounted opener, and went through all the different system with me. I was impressed. I ask him to leave his business card because next time I have a problem, I want him to come and take care of it for me. Having employees like Jonathan will make your company more and more prosperous. I want to thank you for sending him over. BTW : he replaced the motor and drive chain, he tuned up all the springs, he added an outside keypad, and installed the safety lights on the door frames.

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A Response from: Kristi Hartmon

We wanted to thank you for your recent rating and review. Everyone here was delighted with your detailed feedback on our process and customer service and were so glad to hear of your positive experience. We love making our customers happy. We hope you will allow us to do that again for you in the future.

Jonathan - Technician Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Service Team: Jonathan - Technician
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