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Mike G - Technician

Mike G - Technician
Service Team
Reviews: 44
Average: 4.75 stars
Mike G - Technician has received 44 reviews, averaging 4.75 Stars:
1 2 3 4 5

Mike G - Technician's Bio:

Hello, my name is Mike. I was born and raised here in Minnesota. I am a Marine Corps Veteran and enjoy being outdoors whether it’s hunting, fishing, or just relaxing. My mechanical and customer service skills go above and beyond. I enjoy the feeling of helping others and I’ll never leave without a smile.

Review:

Mike did a great job! Explained the differences and benefits of the springs!

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A Response from: The Precision Team

Thank you for your trust in our expertise and in our products. We are happy to hear that you value the professionalism that you received during your recent repair visit. We love hearing from you and knowing what aspects of customer service are important to you. We appreciate you.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

Quick and efficient!!! Made necessary repairs.

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Mike G - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

They picked up on the phone right away. As we were going out of town in a few days, they got a repairman (mike) out early the next morning. He got garage fixed. We were going to have door replaced next spring anyway, as it was 30 years old, so mike gave us a rundown on the cost of a new door and opener. The crew was out early the next morning and had it in place just in time for our travel time. Highly recommend. Fast, efficient, pleasant.

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A Response from: Kristi Hartmon

We truly appreciate your business, but more importantly, we are grateful for your trust in our team and in our brand. We believe you will be happy with your purchase for years to come. Thank you for sharing your experience with us and others; you are the most valuable part of what we do.

Mike G - Technician Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Service Team: Mike G - Technician
Review:

Friendly, prompt service. Work done properly and professionally. Completely satisfied.

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A Response from: Kristi Hartmon

Thank you for putting your trust in our Company to help with your garage door issues. We are happy to help and pleased to hear you are satisfied with the work performed. We appreciate your business and your feedback.

Mike G - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Mike G - Technician
Review:

Excellent service. Our technician, Mike G, was friendly, knowledgeable and explained in detail the repairs needed and the cost. He was very professional and efficient. Would highly recommend Precision.

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A Response from: Kristi Hartmon

We are happy to hear that your garage door needs were taken care of in a timely and efficient manner. Thank you for letting us know you were pleased with the service you received. We appreciate your business and hope you call us again should a need arise in the future.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

We had Mike out to fix our garage door and he was great! Very knowledgeable and great to work with. He was very efficient and experienced. We are very happy customers!

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A Response from: Kristi Hartmon

We are happy to help! Thank you for choosing Precision and for letting us know you are happy with the service you received on your recent garage door repair visit. We appreciate you and hope you call on us should the need arise in the future.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

No one likes unexpected repairs, but knowing you can get the service you require in a fair and timely manor certainly helps. Mike G. professionally went through everything I would require. Explained all that he saw in the safety review and got the job done. Many thanks, Brian C.

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A Response from: Kristi Hartmon

We are happy to help. Thank you for choosing Precision in your time of need and for your feedback on your repair visit. We are pleased to hear that you are happy with the outcome and hope you will call again should the need arise.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

Always a great experience with Precision! They were able to get a technician out the same day I called, and he fixed the problem while he was here! Mike Greek and the other technician were really informative and friendly! Thanks for the quick response and positive experience! ~Stacey K

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Mike G - Technician Service Provided:
Garage Door Repair

Service Team: Mike G - Technician
Review:

My experience with Precision Door was Excellent. Mike, our technician, was on time and kept us informed of his arrival. The work was done in a professional manner after a review of our situation and what level of materials we would prefer. The work was completed in less than 45 minutes and our new garage door system works better than it was new. I would certainly recommend Precision Door to others who need repairs.

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A Response from: Kristi Hartmon

We are happy to hear that your recent garage door repair service was performed to your satisfaction. We always strive to work efficiently and provide the level of service our customers expect and deserve. Thank you for letting others know as well so that we can continue to work hard for our community.

Mike G - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

Mike Greek was courteous and knowledgeable. He did a great job!

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A Response from: Kristi Hartmon

Thank you for letting us know! We are pleased to hear that you were happy with the service you received. Thank you for your business and your feedback; it really helps us continue to offer the level of service our customers appreciate and deserve.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

On Sunday I had an issue with my garage door not opening. I called that evening and spoke with a friendly representative who was able to set up an appointment for the next day between 10:00am and noon. The technician, Mike, arrived a few minutes before 10:00am, reviewed the garage door, and gave me a quote within minutes. He repaired the garage door in about 1/2 hour, and I was totally satisfied with the results. Mike was very knowledgeable, professional, and courteous! Thank you for the wonderful service!

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A Response from: Kristi Hartmon

Thank you for your review of your experience with our company from your first call through the completion of your repair. We really appreciate hearing from our customers as it helps us know what our customers need and how we can serve them best. We value your business and your feedback and are here should you need our services again in the future.

Mike G - Technician Service Provided:
Garage Door Repair

Service Team: Mike G - Technician
Review:

Very wothwhile experience. What resulted in being only a minor issue was valuable in having Service Tech, Mike Greek, proivde some valuable insight and information for going forward. Was very hlad he could come and look over the garage door and its condition. This was the third visit from Precision Door regarding issues and each was handled very well with efficiency and also calmly explaining issues for future consideration. Recommended highly.

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A Response from: Kristi Hartmon

Thank you for your repeat business and for taking the time to post of your experiences with us. We value your feedback and your trust in our team. We are here to help should you need us again in the future.

Mike G - Technician Service Provided:
Garage Door Repair

Service Team: Mike G - Technician
Review:

Would highly recommend. Mike, the service tech, was professional, knowledgeable and arrived on time. Fixed the problem and inspected both garage doors to ensure everything was working properly.

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A Response from: Kristi Hartmon

We are happy to hear that you were satisfied with your garage door services we provided! Thank you for letting us know that timeliness, professionalism and efficiency are important to you as they are to us too. We appreciate your business and your review.

Mike G - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Mike G - Technician
Review:

A relative had their garage door repaired by Precision one year ago and were totally satisfied. I had the same total satisfaction experience. I found them knowledgable, fast and professional. They are a credit to their company.

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A Response from: Kristi Hartmon

Thank you for putting your trust in our team and our products! We are happy to hear that we came highly recommended and that you are also happy with the service you received. Repeat and referral customers are certainly something we are truly value and appreciate you sharing these kind words.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

Prompt, honest and professional service. Mike explained to me what was wrong with the garage door and fixed it immediately. Thank you.

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A Response from: Kristi Hartmon

We appreciate hearing of your experience and the aspects of Customer Service you find valuable. Your feedback helps us and we truly appreciate hearing from you.

Mike G - Technician Service Provided:
Garage Door Repair

Service Team: Mike G - Technician
Review:

I called them on Tuesday and they came out Wednesday and they sent the wrong person one for replacing the door not to fix it. He said we can have someone come out Thursday. Will he came out and did not have the right springs but said it could take up yo 1 month to get the right one in. My door won't open because my spring is broken. I told him I will call him later so he said you have to pay $75.00 now for me coming out and the coast would be over $750.00 for the springs. I called North Country and he was out In one hr. Had the right springs on his truck he fix my door and put the heavy duty spring on and only charged me $350.00.

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A Response from: Kristi Hartmon

Thank you for bringing this to our attention. We were happy for this opportunity to speak with you about the misunderstandings that took place here and were happy to refund your trip fee as the errors were on our end. This experience has shown us a few things we need to work on in-house with communication and custom orders and we thank you for the opportunity to make this situation right and learn from the issues pointed out.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Mike G - Technician
Review:

The technician was very prompt and helpful, besides being so friendly. He went over and beyond his professionalism. I will remember Precision when I need help again with my garage door and be sure to referred Precision to my family and friends. Thank you. Ray Garcia. (@@Rebecca Gurrola)

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A Response from: Kristi Hartmon

Thank you so much for your kind words and for the trust you put in our business and products by the mention of repeat business and referring your trusted network of influence. We are honored to hold that position and will be here when you need us!

Mike G - Technician Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Team: Mike G - Technician
Review:

Garage springs quickly replaced less than 24 hrs of engaging with Precision. Great communication and Mike (the guy who got it done) was very friendly, explained my options and was even earlier than the original time slot provided. Highly recommend!!

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A Response from: Kristi Hartmon

Great to hear that we exceeded your expectations on your recent garage door spring replacement! Thanks for sharing that you were happy with all phases from scheduling to completion of the project.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

Inexperienced and poorly trained. The service provided did not meet my expectations. The technician spent about 50% of the service call on his cell phone planning a fishing trip for the next day - which I found to be totally unacceptable!

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A Response from: Kristi Hartmon

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve, and we assure you that we have heard you. Thank you for helping us get better; you are the most valued part of what we do.

Mike G - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Mike G - Technician
Review:

I highly recommend Mike for garage door service. He was on time, knowledgeable, friendly and went above and beyond! He swept out my garage while on a phone call with his boss! He will be back to finish the job when a part comes in. I look forward to having him back.

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A Response from: Kristi Hartmon

Thanks for letting us know of the professionalism and expertise shown in your recent garage door repair visit. We look forward to completing the project so you can move forward from the inconvenience of garage door problems!

Mike G - Technician Service Provided:
Garage Door Repair

Service Team: Mike G - Technician
Review:

Excellent response and service with a smile. The only downside was the cost. Mike did a marvelous job.

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A Response from: Kristi Hartmon

Thank you for your business and your review. We value hearing about aspects of your service that you appreciated as well as those aspects that you did not. I realize pricing these days is tough to accept, but we are sure you will be happy with the high quality products that were professionally installed to ensure you have a door working as good as new for years to come. Should you have any further questions or needs, let us know - we're happy to help.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

Mike was Great! Great communication and work was done as we wanted it and fast. Thanks.

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A Response from: Kristi Hartmon

Thanks for your kind words - we are happy that you had a pleasant experience amidst the inconvenience of your garage door not working properly. We appreciate you.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

Great customer service from start to finish. My technician - Mike Greek - was helpful and courteous.

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A Response from: Kristi Hartmon

Good to hear, thank you for taking the time to let us know that you are happy with the service you received in repairing your garage door today. We appreciate your business and your feedback.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

From my first phone call to the completion of repair it took less than three hours. I am very impressed with the courtesy and respect given to me. Mike the technician was friendly, courteous, knowledgeable and informative. I will definitely use Precision again if it is warranted.

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A Response from: Kristi Hartmon

We are happy to hear that your garage door repair was taken care of in a timely manner and with professionalism. That is what we aim to do and will be here should you need us again in the future.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

One of the springs on our garage door broke on a weekend so I gave Precision a call. Someone answered right away and helped setup an appointment. The appointment time was accurate and the team that did the repairs were friendly, communicated clearly, and did an awesome job on the repair. I will definitely call Precision the next time I need garage door service.

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Mike G - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

Our garage door opener died on us and I called Precision on a Friday afternoon. Their installer Mike was here at noon that Sunday, right on time. Super Bowl Sunday no less. He was very polite, courteous, and professional. He shared the options, upgrades, and accessories, but at no point did I feel pressured to buy. Mike was done within an hour and we have a much quieter, more efficient garage door opener. A very happy customer in Corcoran. Would definitely recommend them to anyone. Thank you!

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A Response from: Kristi Hartmon

We are so happy to hear that your garage door needs were taken care of promptly and correctly. We are glad that you got all of your questions, issues and options explained to you effectively so you could make the decision for the repair that was perfect for you; and that you are happy with your purchase. We aim to serve our customers and each of their needs individually. It is good to know we have gained a new customer and we welcome your referrals. Thank you.

Mike G - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Mike G - Technician
Review:

Mike Greek is a very nice, respectful, professional and knowledgeable technician, very open to questions and didactive in his answers. Great job.

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A Response from: Kristi Hartmon

We are happy to hear that you were satisfied with you recent garage door repair visit. Thank you for listing out the aspects you appreciate in a Service Professional. We will make sure this information helps us to continue serving our customers well.

Mike G - Technician Service Provided:
Garage Door Opener Repair

Service Team: Mike G - Technician
Review:

Great work, response time and attention to detail. Our technician MIke was fantastic. A complete professional and did a great job reviewing our issue, diagnosing and repairing. Thanks Precision!

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Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Mike G - Technician
Review:

Mike was a great service tech, very helpful and professional!

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A Response from: Kristi Hartmon

Thank you for your feedback. We love making customers happy and hope you will allow us to do that again should you have future issues with your garage door or opener.

Mike G - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Service Team: Mike G - Technician
Review:

Mike G. did a great job repairing our garage door. He took the time to evaluate the situation and then outlined the root cause of the issue and the repair solution. He was able to answer our questions on some preventative maintenance to keep our door in good working condition during our harsh MN winters. We appreciate his input and professional approach to our repair.

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A Response from: Kristi Hartmon

Thank you for outlining what we do: safely inspect customers' door and opener systems in order to accurately diagnose and repair the issues to avoid future problems. I am happy to hear that you were satisfied with the thorough inspection and repair of your garage door and thank you for your trust in our professional expertise in completing the repairs necessary. We value your business and your feedback.

Mike G - Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Team: Mike G - Technician
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