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Josh - Technician

Josh - Technician
Service Team
Reviews: 62
Average: 4.98 stars
Josh - Technician has received 62 reviews, averaging 4.98 Stars:
1 2 3 4 5

Josh - Technician's Bio:

Hi! My name is Josh Kuss, I was born and raised in the Twin Cities. I'm a multi-instrumental musician who enjoys solving problems and providing top-notch customer service. In my free time I love to goof around with my daughters, go fishing at the family cabin, jam with my band(s) and take my rescue dog to the dog park. I like a good chuckle too, so hit me with your best joke!

Review:

My garage door didn’t open last night so I googled repair and precision came up. I called and was able to schedule an appointment for next day. Josh was early and explained that I didn’t need a new opener which is what I feared just a motor. It turns out it was cracked not worn out which is odd. Anyway, Josh was wonderful give him a raise! Everyone I talked to was great.

- Karen K

A Response from: Erica Amundson

Thank you for sharing your experience from problem to resolution! We appreciate your business and are happy to hear that your experience with Josh was pleasant in that he was able to diagnose and repair your opener to your satisfaction. We are here when you need us should you find yourself with garage door issues again in the future.

Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Review:

Joshua came out was on-time, knowledgeable and spoke to me about the repair needed. From initial phone call, text message received when Joshua was on way to final repair was seamless.

- Peter L

A Response from: Erica Amundson

Thank you for your business and for pointing out a few of our repair processes that you appreciate such as text and phone communication. We are happy to hear that your service visit was satisfactory. We are here should you need us again in the future.

Service Provided:

Garage Door Opener Repair


Review:

Extremely happy with our service with Precision! The text to show photo of the person coming and time is excellent and precise! Josh, our tech guy was awesome. VERY accommodating, helpful and efficient! Give him a raise!!

- Linda M

A Response from: Erica Amundson

Glad to hear of your great experience with Precision! Thank you for sharing and for your business, we will be sure to share with our team. We appreciate you, as well!

Service Provided:

Garage Door Repair


Review:

Very pleased with work done today to make our garage door work again. Josh was pleasant and told me exactly what needed to be done. Carried out job in timely manner.

- Karol U

A Response from: Erica Amundson

Thank you for your business and for writing to let us know of your satisfaction with your repair service. We appreciate hearing that your technician was courteous and informative and we look forward to the opportunity to help again, should the need arise in the future.

Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

We were especially pleased with the prompt response to our call for service. The service representative was extremely helpful, thorough and courteous.

- Jim B

A Response from: Erica Amundson

We thank you for your business and for sharing the fact that you appreciated our service timeliness as well as the technician's performance on your garage door repair. We are happy to be of service and appreciate you.

Service Provided:

Garage Door Opener Repair


Review:

Great service by office and service representative Josh. I called office number early morning, that was listed on web site, and my call was answered and service scheduled for 10:00 same day. The springs on my garage door were replaced and Josh did a complete check of the garage door operations and parts by 11:30 AM. I am very pleased with the service provided by Precision.

- Robert D

A Response from: Erica Amundson

Thank you for letting us know of you satisfactory experience with our team. We are happy to offer same-day service and ensure all components of you garage door and opener are functioning properly. We appreciate your business.

Service Provided:

Garage Door Repair


Review:

Responsive and professional!

- Roger Christensen

A Response from: Erica Amundson

Thanks for letting us and others know of your satisfaction in our service! We appreciate you.

Service Provided:

Broken Garage Door Spring Repair


Review:

Polite and knowledgeable. It was an easy fix and well worth the trip charge

- NEAL GUSTAFSON

A Response from: Erica Amundson

We appreciate hearing from our customers and am glad that your garage door issue was easy to address. We value your business.

Service Provided:

Garage Door Opener Repair


Review:

Fast and friendly! Here's my experience with Precision Garage Door Twin Cities: I called them in the afternoon because one of my door cables broke and threw my whole garage door kitty wompus and stuck. They were able to come out that same day but I decided for the next day. Josh, my super friendly and knowledgeable service technician arrived right on schedule, assessed the problem, gave me a quote then fixed it. Josh went above and beyond and exceeded my expectations. I am super happy Josh was able to get my door and rails straightened out and get my garage door back up and running smoothly. Thank you Precision Garage Door and I'm sure you know you have one heck of an employee in Joshua. Thank you Josh! Happy satisfied customer, John

- John Eggen

A Response from: Erica Amundson

Thank you for your praises for a job well done! Glad to hear Josh took care of your garage door problem with expertise and courtesy. We strive to provide reliable and timely service and am happy to know we hit the mark.

Service Provided:

Garage Door Repair


Product:

Cables


Review:

Josh was prompt, knowledgeable and pleasant. Job done right. Would hire again

- Jerry

A Response from: Erica Amundson

Thank you for your business and for your feedback on the repair visit. Glad to hear you are satisfied with the work done on your door.

Service Provided:

Garage Door Repair


Review:

Quick service - I called just before 7:00 a.m. on Monday morning and we had a working garage door by 10:00 a.m. Professional customer service on the phone and by our technician, Josh. Would definitely call Precision again!

- Brenda Vaughn

A Response from: Erica Amundson

Thank your for your review and for letting us know that your appointment exceeded your expectations from the scheduling to the completed repair. We appreciate your business and your referrals!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

We were very happy in choosing Precision Door Service for garage opener repair. We were sent a picture of the technician who would be arriving and given a time frame for arrival. He arrived during the time frame, was professional, and we were very satisfied with the results. My husband and I were very happy choosing Precision Door. Thank you so much for the excellent service!

- Tracey Jurek

A Response from: Kristi Hartmon

Thank you, Tracey, for letting us know that from phone call to job completion, your customer experience was satisfactory. It means a lot for you to take the time out of your busy schedule to help us meet our goals for customer satisfaction. We value you!

Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Review:

I love Precision Door Service. What is so great about your company is that your very courteous employees evaluate the problem, give you a cost and immediately gets to work. I’m totally lost when my door is not working and if I had to wait even one day for the work to be done it would be a burden since I’m a senior citizen. Josh installed a completely new door opener in 1 1/2 hours. Everything was spotless when he left. Thank you for making my day. Josh is a gem!

- Flavian Geis

A Response from: Erica Amundson

We are so happy that we were able to take care of your garage door opener the same day it failed you. Thank you for taking the time to let us know that we are satisfying our goals to serve your needs!

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

69 freaking stars for this business. One of our garage door springs snapped one morning and my wife's car was stuck in the garage so she had to take an Uber to work. I googled "garage door mechanics near me" and Precision Door showed up. I called around 7pm. They were able to make me an appointment the very next morning around 10am. It's $65 for an estimate, but if you move forward with the repair then that fee is waived. The next morning, Josh Kuss, the mechanic, called me an hour early before his estimated arrival time and said he finished up his previous job a bit early and asked if he could come earlier than the estimated time they gave me. I absolutely LOVE that they do this because it saves everybody time. He showed up around 9:30am and quickly evaluated the problem. We never had this problem before so we expected our repair estimate to be upwards of $500 or $600. Little did we know we were WAY OFF. Josh quoted me $380 for the repair, said he could begin the repair right away, and it would take an hour or two to repair. I was stoked to hear I was wrong about what I thought the repair cost would be and that he wouldn't have to come back another day to initiate the repairs. He was quick, efficient, and one of my favorite things was that he was very friendly and sociable. Not awkward or a "straight to business" kind of guy. I really appreciate when service people can come into your home and make you feel like they are there not only for repairs, but to truly make your life easier through their services. I offered him a cup of coffee and we shared some small talk about dogs while he was working. I could immediately tell Josh was experienced and he wasn't going to screw around in our garage. Josh was very personable and I really appreciated that. He ended up finishing within 2 hours, told me he lubricated my door sliders and calibrated our opener. He then told me the springs were estimated to last upwards of 15 years or so. And what blew me away was that the repair comes with a 7 year warranty (which I did not have to pay extra for), but also that the warranty is transferable to others in case we ended up selling our home, since the warranty is attached to the address and not our names. I am genuinely impressed with the efficiency and professionalism that is shown by this business and its servicemen. The whole process from making the appointment to the completed repairs was incredibly quick, seemingly easy, MUCH more affordable than I expected it to be, and extremely satisfactory. Josh, if you're reading this, we appreciate the heck out of you. You've shown that you are not only good at your job but also personable and professional. You deserve a raise and I will recommend you to any one I can going forward. Thank you, Precision Door, and Josh Kuss. You've made our lives better through your service, your rates, and your overall impression! Sincerely, Randy and Kate Hoffmann in Savage, MN.

- Randy Hoffmann

A Response from: Erica Amundson

Thank you for your enthusiastic review! I am so happy to hear that we exceeded your expectations and that your garage door issue has been resolved to your satisfaction. Thank you for taking the time to share your experience with others. We appreciate you.

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

The spring on my garage door snapped, so I started searching google for repair companies, and after looking at the reviews, called Precision. Joshua arrived within two hours of making the call and addressed my concerns about the age of the door. After his inspection, he pointed out that in addition to the spring, the cables were a little worse for wear. The quote was reasonable, and the work was done very quickly. Now my garage door is working better and is quieter than it has been since I moved in. I will definitely keep Precision in mind for any future garage door issues.

- Bryan Wyatt

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

I chose Precision Garage Door from past experience. They are always here on time. Their workmanship is outstanding and they bac k it up. Great customer service as well. Why would I go anywhere else. Rob Breidel they

- Robert Breidel

Service Provided:

Garage Door Repair


Product:

Cables


Review:

Josh was informative and courteous for my door repair estimate.

- John Gulon

Service Provided:

Garage Door Repair


Product:

Garage Doors


Review:

Josh was very helpful in figuring out what the issue was and if it could have been fixed rather than replacing it, which was the ultimate outcome. He was very friendly and knowledgeable in what he was doing. I appreciate your quick and efficient service.

- Katie

Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Review:

Our neighbor recommended Josh. She had her garage door repaired a couple months ago and raved about him and your service. I left the hatch on my car up and closed the door on it. Not a good outcome. It was half up or half down…depending on your outlook. Called Precision, they responded the same day and Josh was the guy. So personable and knowledgeable. Fixed door in no time. Highly recommend Precision Door!

- Joel

Service Provided:

Garage Door Repair


Review:

I needed someone to come and close my overhead garage door which had gotten stuck open. They were in St Paul where I lived and could come in 1-3 hours. They quickly solved my initial problem and then did a checkup and made some adjustments for a more quiet opening and closing. I was very satisfied and would definitely use them again if I had a problem. Roger

- Roger Johnson

Service Provided:

Garage Door Repair


Review:

Joshua did a great job. I can't believe how quickly he came out, fixed the issue, and also got my door running much more smoothly and quietly than before. I highly recommend Precision.

- Caroline Hagen

Service Provided:

Garage Door Repair


Review:

Six stars!

- Billy Ritter

Service Provided:

Broken Garage Door Spring Repair


Review:

very good service. Talk to a real person. On time just as they promise. Very good pricing as well If you are looking for Garage Door Service you will not be sorry. Just remember PRECISION

- BL of Mika

Service Provided:

Garage Door Repair


Review:

Several friends recently used your company so I decided to give you a try and I was not disappointed! Service was quick, Josh was on time and finished the work in no time. He explained everything after he was finished which was great. The price was great also! I will definitely recommend your company and use you again when needed.

- Pam Albrecht

Service Provided:

Garage Door Repair


Review:

I had no referral to Precision but needed a garage door repair stat. I googled "garage door repair", called Precision, and Joshua showed up and got the job done the same day. He provided a full explanation of the service and the necessary repairs. Precision is fabulous with excellent service and a great price. I will HIGHLY recommend to anyone! Thanks so much! Very satisfied new customer!

- Karin

Service Provided:

Garage Door Repair


Review:

Very efficient and quick! From making the appointment to the garage being fixed. Also very affordable! Would definitely recommend and use again. Josh was awesome and professional

- Cami Couch

Service Provided:

Garage Door Repair


Product:

Springs


Review:

When I looked on line for a garage door company your company rating was /is 5 stars, and you are local. Josh was on time, professional,and very courtious. He took the time to explain what he was going to do and why. He did a great job.

- Ed Arion

Service Provided:

Garage Door Repair


Review:

Excellent service from Josh - got everything working without a problem. Thanks

- Connie Weigel

Service Provided:

Garage Door Repair


Review:

Josh did an amazing job. Explained to me what he recommended to fix the door and what it would cost. Very professional, will recommend the company to others. Great Job Josh!!!!!!!!!

- Barb Bender

Service Provided:

Garage Door Repair


Review:

Great experience! Reasonably priced thorough work and the tech was very nice and explained everything clearly.

- Andrea Davis

Service Provided:

Garage Door Repair


Product:

Cables


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St. Paul Area

(651) 355-1712

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Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124