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Josh - Technician

Josh - Technician
Service Team
Reviews: 54
Average: 4.98 stars
Josh - Technician has received 54 reviews, averaging 4.98 Stars:
1 2 3 4 5

Josh - Technician's Bio:

Hi! My name is Josh Kuss, I was born and raised in the Twin Cities. I'm a multi-instrumental musician who enjoys solving problems and providing top-notch customer service. In my free time I love to goof around with my daughters, go fishing at the family cabin, jam with my band(s) and take my rescue dog to the dog park. I like a good chuckle too, so hit me with your best joke!

Review:

Fast and friendly! Here's my experience with Precision Garage Door Twin Cities: I called them in the afternoon because one of my door cables broke and threw my whole garage door kitty wompus and stuck. They were able to come out that same day but I decided for the next day. Josh, my super friendly and knowledgeable service technician arrived right on schedule, assessed the problem, gave me a quote then fixed it. Josh went above and beyond and exceeded my expectations. I am super happy Josh was able to get my door and rails straightened out and get my garage door back up and running smoothly. Thank you Precision Garage Door and I'm sure you know you have one heck of an employee in Joshua. Thank you Josh! Happy satisfied customer, John

- John Eggen

A Response from: Erica Amundson

Thank you for your praises for a job well done! Glad to hear Josh took care of your garage door problem with expertise and courtesy. We strive to provide reliable and timely service and am happy to know we hit the mark.

Josh - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Josh - Technician
Review:

Josh was prompt, knowledgeable and pleasant. Job done right. Would hire again

- Jerry

A Response from: Erica Amundson

Thank you for your business and for your feedback on the repair visit. Glad to hear you are satisfied with the work done on your door.

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

Quick service - I called just before 7:00 a.m. on Monday morning and we had a working garage door by 10:00 a.m. Professional customer service on the phone and by our technician, Josh. Would definitely call Precision again!

- Brenda Vaughn

A Response from: Erica Amundson

Thank your for your review and for letting us know that your appointment exceeded your expectations from the scheduling to the completed repair. We appreciate your business and your referrals!

Josh - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Josh - Technician
Review:

We were very happy in choosing Precision Door Service for garage opener repair. We were sent a picture of the technician who would be arriving and given a time frame for arrival. He arrived during the time frame, was professional, and we were very satisfied with the results. My husband and I were very happy choosing Precision Door. Thank you so much for the excellent service!

- Tracey Jurek

A Response from: Kristi Hartmon

Thank you, Tracey, for letting us know that from phone call to job completion, your customer experience was satisfactory. It means a lot for you to take the time out of your busy schedule to help us meet our goals for customer satisfaction. We value you!

Josh - Technician Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Team: Josh - Technician
Review:

I love Precision Door Service. What is so great about your company is that your very courteous employees evaluate the problem, give you a cost and immediately gets to work. I’m totally lost when my door is not working and if I had to wait even one day for the work to be done it would be a burden since I’m a senior citizen. Josh installed a completely new door opener in 1 1/2 hours. Everything was spotless when he left. Thank you for making my day. Josh is a gem!

- Flavian Geis

A Response from: Erica Amundson

We are so happy that we were able to take care of your garage door opener the same day it failed you. Thank you for taking the time to let us know that we are satisfying our goals to serve your needs!

Josh - Technician Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Team: Josh - Technician
Review:

69 freaking stars for this business. One of our garage door springs snapped one morning and my wife's car was stuck in the garage so she had to take an Uber to work. I googled "garage door mechanics near me" and Precision Door showed up. I called around 7pm. They were able to make me an appointment the very next morning around 10am. It's $65 for an estimate, but if you move forward with the repair then that fee is waived. The next morning, Josh Kuss, the mechanic, called me an hour early before his estimated arrival time and said he finished up his previous job a bit early and asked if he could come earlier than the estimated time they gave me. I absolutely LOVE that they do this because it saves everybody time. He showed up around 9:30am and quickly evaluated the problem. We never had this problem before so we expected our repair estimate to be upwards of $500 or $600. Little did we know we were WAY OFF. Josh quoted me $380 for the repair, said he could begin the repair right away, and it would take an hour or two to repair. I was stoked to hear I was wrong about what I thought the repair cost would be and that he wouldn't have to come back another day to initiate the repairs. He was quick, efficient, and one of my favorite things was that he was very friendly and sociable. Not awkward or a "straight to business" kind of guy. I really appreciate when service people can come into your home and make you feel like they are there not only for repairs, but to truly make your life easier through their services. I offered him a cup of coffee and we shared some small talk about dogs while he was working. I could immediately tell Josh was experienced and he wasn't going to screw around in our garage. Josh was very personable and I really appreciated that. He ended up finishing within 2 hours, told me he lubricated my door sliders and calibrated our opener. He then told me the springs were estimated to last upwards of 15 years or so. And what blew me away was that the repair comes with a 7 year warranty (which I did not have to pay extra for), but also that the warranty is transferable to others in case we ended up selling our home, since the warranty is attached to the address and not our names. I am genuinely impressed with the efficiency and professionalism that is shown by this business and its servicemen. The whole process from making the appointment to the completed repairs was incredibly quick, seemingly easy, MUCH more affordable than I expected it to be, and extremely satisfactory. Josh, if you're reading this, we appreciate the heck out of you. You've shown that you are not only good at your job but also personable and professional. You deserve a raise and I will recommend you to any one I can going forward. Thank you, Precision Door, and Josh Kuss. You've made our lives better through your service, your rates, and your overall impression! Sincerely, Randy and Kate Hoffmann in Savage, MN.

- Randy Hoffmann

A Response from: Erica Amundson

Thank you for your enthusiastic review! I am so happy to hear that we exceeded your expectations and that your garage door issue has been resolved to your satisfaction. Thank you for taking the time to share your experience with others. We appreciate you.

Josh - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Josh - Technician
Review:

The spring on my garage door snapped, so I started searching google for repair companies, and after looking at the reviews, called Precision. Joshua arrived within two hours of making the call and addressed my concerns about the age of the door. After his inspection, he pointed out that in addition to the spring, the cables were a little worse for wear. The quote was reasonable, and the work was done very quickly. Now my garage door is working better and is quieter than it has been since I moved in. I will definitely keep Precision in mind for any future garage door issues.

- Bryan Wyatt

Josh - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Josh - Technician
Review:

I chose Precision Garage Door from past experience. They are always here on time. Their workmanship is outstanding and they bac k it up. Great customer service as well. Why would I go anywhere else. Rob Breidel they

- Robert Breidel

Josh - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Josh - Technician
Review:

Josh was informative and courteous for my door repair estimate.

- John Gulon

Josh - Technician Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Team: Josh - Technician
Review:

Josh was very helpful in figuring out what the issue was and if it could have been fixed rather than replacing it, which was the ultimate outcome. He was very friendly and knowledgeable in what he was doing. I appreciate your quick and efficient service.

- Katie

Josh - Technician Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Team: Josh - Technician
Review:

Our neighbor recommended Josh. She had her garage door repaired a couple months ago and raved about him and your service. I left the hatch on my car up and closed the door on it. Not a good outcome. It was half up or half down…depending on your outlook. Called Precision, they responded the same day and Josh was the guy. So personable and knowledgeable. Fixed door in no time. Highly recommend Precision Door!

- Joel

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

I needed someone to come and close my overhead garage door which had gotten stuck open. They were in St Paul where I lived and could come in 1-3 hours. They quickly solved my initial problem and then did a checkup and made some adjustments for a more quiet opening and closing. I was very satisfied and would definitely use them again if I had a problem. Roger

- Roger Johnson

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

Joshua did a great job. I can't believe how quickly he came out, fixed the issue, and also got my door running much more smoothly and quietly than before. I highly recommend Precision.

- Caroline Hagen

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

Six stars!

- Billy Ritter

Josh - Technician Service Provided:

Broken Garage Door Spring Repair


Service Team: Josh - Technician
Review:

very good service. Talk to a real person. On time just as they promise. Very good pricing as well If you are looking for Garage Door Service you will not be sorry. Just remember PRECISION

- BL of Mika

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

Several friends recently used your company so I decided to give you a try and I was not disappointed! Service was quick, Josh was on time and finished the work in no time. He explained everything after he was finished which was great. The price was great also! I will definitely recommend your company and use you again when needed.

- Pam Albrecht

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

I had no referral to Precision but needed a garage door repair stat. I googled "garage door repair", called Precision, and Joshua showed up and got the job done the same day. He provided a full explanation of the service and the necessary repairs. Precision is fabulous with excellent service and a great price. I will HIGHLY recommend to anyone! Thanks so much! Very satisfied new customer!

- Karin

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

Very efficient and quick! From making the appointment to the garage being fixed. Also very affordable! Would definitely recommend and use again. Josh was awesome and professional

- Cami Couch

Josh - Technician Service Provided:

Garage Door Repair


Product:

Springs


Service Team: Josh - Technician
Review:

When I looked on line for a garage door company your company rating was /is 5 stars, and you are local. Josh was on time, professional,and very courtious. He took the time to explain what he was going to do and why. He did a great job.

- Ed Arion

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

Excellent service from Josh - got everything working without a problem. Thanks

- Connie Weigel

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

Josh did an amazing job. Explained to me what he recommended to fix the door and what it would cost. Very professional, will recommend the company to others. Great Job Josh!!!!!!!!!

- Barb Bender

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

Great experience! Reasonably priced thorough work and the tech was very nice and explained everything clearly.

- Andrea Davis

Josh - Technician Service Provided:

Garage Door Repair


Product:

Cables


Service Team: Josh - Technician
Review:

Thank you, for being the help that you are for us senior citizens. I did my research with other company's and they were not as great as you guys. I've recommended you for my senior friends garage doors. Great people came and answered all my concerns. Love you guys and I got a picture of the person coming to my home. Made me feel safe.

- Cynthia Gonnigan

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

Josh the technician was great, he told me exactly what he was going to do and how much it would cost. He was efficient and and quick. Very friendly. Thanks for the good work Josh. Tom

- Kris Lasserud

Josh - Technician Service Provided:

Broken Garage Door Spring Repair


Service Team: Josh - Technician
Review:

I am so happy that I chose to call you first on the choices available to fix the issue.. My experience some end to end right from setting up the appointment up to completing job. Special mention for Josh the technician he was so professional and efficient in fixing the issue..

- Raj Kandakatla

Josh - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Josh - Technician
Review:

My springs broke on my garage door on Wednesday @ 3:00 P.M. I called that afternoon and they sent out Josh the next day at 10 A.M. Josh explained what was needed @ what the price was. Every thing was competed within 2 hours. Our door works better then it did before. ( like a well oiled machine now ) I would advise Precision Door Service to my family, friends, or anyone. Maybe you will be lucky and have Josh do the repairs. Thanks again.

- Tom Olsen

Josh - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Josh - Technician
Review:

The spring on my garage door broke and I called Precision Garage Door. Josh came out the next day, called to tell me he was on his way. He replaced both springs and balanced the garage door perfectly. He was very professional.

- Timothy Kulink

Josh - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Josh - Technician
Review:

Communication when making the appointment and throughout the appointment was clear and professional. The technician was thorough with his diagnosis and his explanation of what needed to be repaired/replaced and why. He completed the job very quickly. Very happy with the results.

- Matt W

Josh - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Josh - Technician
Review:

They were able to get me an appointment within a couple of hours of me calling. Our technician communicated well about when he would arrive. Once he did arrive, he was friendly and professional. He was able to get me quote on the repair I needed, and also made some suggestions on some other things he thought should be taken care of, but was not pushy about doing the extra things. He was in and out in just over an hour. Very happy with the service.

- Daron Thompson

Josh - Technician Service Provided:

Garage Door Repair


Service Team: Josh - Technician
Review:

Came home last night to a garage door that wouldn't open and being new to the area had no idea who to call. Did a quick search on Google and found Precision, read a few reviews and decided to call in the morning. They were out within two hours of me calling. I received a text with a photo of Joshua, my technician, immediately and Joshua called a few minutes before arriving. Quickly diagnosed the issue, gave me a quote and completed the repairs. Great service, fair pricing and Joshua was great. I made sure that a new sticker went on the garage door interior so I have their number for next time. Won't be calling anywhere else!

- Anthony Alongi

Josh - Technician Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Team: Josh - Technician
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Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124