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Colton - Technician
Average: 4.91 stars
Colton - Technician's Bio:
Hello, my name is Colton and I am Minnesota local. I am a U.S. Army Veteran. In my free time, I enjoy spending my time with my wife and dogs. I look forward to assisting you with all of your garage door needs.
Somerset, WI
We appreciate your business and the time it takes to submit your feedback. Thank you for letting us know you are happy with the services you received. Your business recommendations mean a lot to us; thank you.
Roseville, MN
I was so pleased with the service I received from Precision. They were fast, informative and CLEAN! Colton explained everything I needed. I am a first-time home buyer who knew nothing about maintenance, garage opener age or internal workings of the garage door. He took the time to explain everything patiently.
- Andrea C
We appreciate your business and the kind words you shared about your recent garage door repair visit. We are here when you need us and are happy to hear that your first home service experience for your garage door was a good one. Thank you for sharing.
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Service Team: Colton - Technician
Lakeville, MN
Now I know why you have a 5-star Google review rating. Efficient, same-day service and Colton could not have been more friendly nor could he have explained the service that would be done any better. Would highly recommend!
- Brett K
We appreciate that you read our reviews and that you are among them now! Thanks for the shout-out and for the recommendation; we appreciate you too.
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Service Team: Colton - Technician
Hudson, WI
Colton phoned his arrival time and was on-time or early He described and showed ( pictures ) of all the issues with hinges/rollers/cables rusted. Fixed agreed upon immediate concerns and showed what needed further intervention and discussed time /cost for remainder of work. Pleasant -quite capable and pleasant.
- Todd H
Thank you for trusting us with your recent garage door service. We appreciate hearing that you were pleased with the timeliness and the thorough inspection and repair work that was done for you. Thank you for your feedback and your business.
Eden Prairie, MN
Originally called because my springs broke. I was a little leery at first since I had to go through 2 recorded messages before getting a Rep. But the Service Rep. Colton made up for it. He was at my door in 40 minutes. He surveyed the situation, pointed out that a few hinges were tearing and the rollers were blown (which I expected). I decided to change it all and put in a new opener since mine was over 25 years old. Colton was done and cleaned up in a little over 2 hours. Great service! To top it off, when he called me out to test the unit, there was a pronounced squeak near the end. Honestly, I would have attributed it to new equipment but he spent another 5 minutes replacing a roller and aligning the track. Above and beyond.
- Jon M
Thank you for your thorough review of your entire process from your call for an appointment to final walk-through of your purchase. This really helps all of us see what we do well and what we can work on making better. We value your feedback and appreciate your business and trust you will be happy with you new opener and door hardware for years to come.
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Service Team: Colton - Technician
Apple Valley, MN
Colson was on time, kept us updated to his arrival status. Kept me informed went right to work identifying our situation railing connection came loose.reattached anchor screws and also fixed your remotes cleaned up everything and kept me informed YOU CAN USE ME as a highly satisfied customer for any new customer or
- Tom N
Thank you for your business and for letting us know that you are happy with the customer service and the professionalism that your Technician exhibited in his assessment and repair of your garage door issue. We love hearing your feedback. We appreciate you.
Bloomington, MN
Showed up early. Fixed only what was needed. Was done in less than an hour. A little spendy but worth it.
- Matt M
We appreciate hearing you value what we do and how quickly and well we do it! Thank you for letting us know timeliness and expert repair is what you expected and received when calling on us. We are so happy to help and to hear your feedback.
Eden Prairie, MN
Colton Sanders was excellent today .. on time, courteous and professional. He was very frank with his recommendations and helped me decide. His work was thorough and he is really nice and friendly. We thank him for his service (veteran at US Army) too!
- RAGHU R
Thank you for your service and for your complimentary review of our Company and our Team! We appreciate your business and are so happy to hear that our timely and expert repair services met your expectations. We will be happy to help should you require our services again in the future.
Lakeville, MN
Went with a new company because our cars were trapped and everyone else was booked out. I loved the ease of scheduling online. Colton was perfectly polite, explained procedures well yet still asked for questions more than once, efficient, and patient! Customer-facing service people make a business -- and he was excellent.
- Davette K.
We are so happy to have been able to help you in your time of need! Thank you for trusting in our team and our products. We are happy to hear that the new experience was a good one from start to project completion. Thank you for your business and your comments, they really mean a lot to us.
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Service Team: Colton - Technician
Inver Grove Heights, MN
Colton Sanders did a wonderful job diagnosing the problem. He was very professional and very personable. Very pleased to get same day service. Thank you!! Mary Pelstring
- Mary P
We are happy you called on us and that we were able to help with your garage door needs. Thank you for letting us know you were happy with your service.
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Service Team: Colton - Technician
Saint Paul, MN
I am very pleased with the quick response from Precision. The service person was courteous and professional. He explained in detail of the operation of the new Opener. ????????
- N.I.
Thank you for your purchase and your comments. We are pleased to hear that you are happy with your new opener and your service repair visit. We appreciate you.
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Service Team: Colton - Technician
Eden Prairie, MN
I think I was really overcharged for the work that was done on my door. I told the technician that I would be replacing the door in a year and he still charged me $450 just to get my door working again.
- Blake E
We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. We benefit in seeing your perspective. We assure you that we have heard you and will look further into this internally. Thank you for helping us get better. You are the most valued part of what we do.
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Service Team: Colton - Technician
Saint Paul, MN
Colton was very helpful, friendly, and very knowledgeable about my garage door opener problems!!
- Mimi M
We thank you for your trust in our garage door opener products and in our Precision Team in your recent garage door repair visit. We appreciate the review and your patronage. Thanks again!
Champlin, MN
Great service, informative, and great communication from Colto, he was very professional and fixed our door in no time!
- Kevin A
We are happy to hear that you are pleased with your recent repair service provided by Colton. Timely and professional repair is our goal; glad we hit that mark here. Thank you for taking the time to let us know of your experience.
Farmington, MN
I had a spring break on my door on a Sunday, did some research and choose Precision. Saw they had a chat on the website, so thought would get more information. 5 minutes later I had an appointment for the next morning at 8:00 am. Colton was very professional, gave me an estimate and check the door for any other needs. Within an hour I had new springs and a working door. I very pleased for the quick and quality service. Thank You Colton and Precision.
- Steve H
You're welcome! Thank you too for calling on us in your time of need an for letting us know that you were pleased with the prompt service and professional repair you received. We are happy to help and thrilled to hear you are satisfied with the experience.
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Service Team: Colton - Technician
New Richmond, WI
I'm sorry I can't remember my door guy's name but he was so friendly courteous and helpful He repaired my door and also let me know some other problems I had with my door so I don't have to worry about that in the future now Thank you precision door
- Kimberly B
You are welcome, Kimberly! Our team is happy to help and we thank you for your feedback; it really helps us to continue to keep up with the level of customer service that our customers have come to value and appreciate.
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Service Team: Colton - Technician
Mendota Heights, MN
This company was so easy to work with, they were able to come out within a day of me calling them. The young man that came to fix my garage door opener (Colton) was so kind and wonderful to work with. He was able to install a new opener quickly and everything works great!
- Beth R
We are happy to have been of service to you when experiencing garage door problems. We appreciate your trust in our team and our products and trust you will be very happy with your new opener for years to come. We value your feedback and your business and are thrilled you are happy with the outcome of all aspects of your service repair visit.
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Service Team: Colton - Technician
Farmington, MN
Did a great job. Will call them again if I have troubles with my garage door.
- Bridget B
Thanks for letting us know you were happy with your service. It is an honor to know you would not hesitate to call us again should you need our services; that is the highest compliment.
Coon Rapids, MN
It has good ratings. Colton Sanders did an outstanding job also explained everything to us! I can’t say enough good things about him.
- William S
Thank you for your kind words and for choosing Precision Garage Door! We are pleased to hear that your experience with our company was positive and thank you for sharing with us and others.
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Service Team: Colton - Technician
Eden Prairie, MN
Technician was prompt and very thorough, very helpful and professional. I would recommend you to others anytime.
- Russel L
We thank you for your business, your feedback and your future recommendations to others you know who might need our services.
Plymouth, MN
Service and service tech were great! The only thing that I found to be disappointing was on the phone I described the issue and the person I spoke with said it was most likely a lube/tune-up appointment and that the $89 service fee would be waived if I went forward with the work. The fee wasn't waived because it wasn't a "repair" and that should've been explained to me up front.
- Adam M
Thank you for letting us know of your experience with our Company, we take all feedback very seriously and ensure we are taking care of any gaps in our communication and customer service. We are happy to discuss your invoice with you to make sure it matches the work done as well as your expectations. Thank you for taking the time to help us serve you better.
Lakeville, MN
From the time I clicked the chat button until the time Colton showed up to fix the minor issue the customer service was outstanding. The fix was very minor and Colton explained the options with no pressure for it to be done by them. Highly recommend these folks for your garage door needs.
- Eric S
We are so happy to hear that your garage door issue was taken care of quickly and professionally. It is our aim to give our customers the solution that is right for them; and I'm glad to hear you are satisfied with your repair visit.
Apple Valley, MN
Scheduling was super easy and so nice to talk to a person. Colton was amazing! Showed up early and finished the work in about 30 minutes. Walked me thru all the different options. Top shelf all around from scheduling to work done.
- Paul Pearson
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Service Team: Colton - Technician
Saint Paul, MN
Reached out having seen TV add, as the “famous” door company did not even respond to my inquiry. Instant repose by Precision, with 24/7 phone service. Quick appointment. Exceptional professionalism. Colton was courteous, professional, did excellent work. Precision will be my go-to from now on! Thank you.
- Lawrence L.
Thanks for letting us know of your recent experience with us. We are happy to help anytime you need us and are thrilled to hear you say you'd use us again. Thank you for taking the time to help us serve you better.
Maple Grove, MN
The technician called to advise me of his expected arrival. Upon arrival he was friendly and polite. I showed him the problem and after he completed his inspection he gave me a quote. Work was completed in approximately 30 minutes. I was happy with the result and considered the price reasonable.
- Susan A
We are pleased to hear that you were happy with your recent garage door repair visit. We appreciate hearing what steps of the repair process our customers appreciate and we will continue to offer that level of service from start to finish. Thank you for your business and your review.
Chanhassen, MN
Technican showed up at appointed time and was very knowledgable, friendly and easy to talk with. He explained what needed to be done to replace the old torque type tension spring on my double garage door. When done with installation he made sure that the door was operating properly and gave me suggestions on future maintance not one for the garage hinges etc but also the opener too. I would recommend Precision to everyone. Dick A
- Dick A
Thank you for taking the time to let us know the aspects you value in a garage door repair visit. We are pleased to hear that you were satisfied with your experience and will use this information to keep up the good work!
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Service Team: Colton - Technician
Edina, MN
Very professional service, Colton the technician arrived spot on time and was courteous, knowledgeable and dependable, with good communication throughout the project. Because it was a large job, Colton was joined by his manager who was also very courteous and knowledgeable. Good work!
- Joseph D
We are happy to get the job done. We aim to fix it right the first time and work hard as a team to make it happen. Thank you for sharing your appreciation and for your business. We appreciate you.
Maple Plain, MN
Our garage door broke in the later afternoon. I called around and nobody could get out here until the morning. Both of our cars were stuck in the garage and we both had to work in the morning. Precision said they could get someone out in a couple of hours, they're technician, Colton was here in about 45 minutes. We had some major breakage, and he went over everything with us so there were no surprises. He fixed the door and we are very happy with the service. i think he should be commended on his service!
- James B
Thank you for letting us know how pleased you were with your recent garage door repair visit. We are happy to hear that you received timely and professional service in such a stressful situation. We appreciate your business and your review and will be happy to help should you need our services in the future.
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Service Team: Colton - Technician
Shoreview, MN
Needed to have door seals and seal channels replaced on two 25-year old garage doors. Arranged for the work using the on-line chat. That was easy and worked well. The work was scheduled for the following day. I really appreciated the timing windows being 2 hours rather than the more common 4 hour slots. We received an email confirming schedule, one with the technician’s name (Colton) & his picture, and then a call shortly before he arrived. That all worked very well. Good system. Colton recommended door replacement, which I found a bit surprising, but considering their age maybe it probably should not have been. After discussion of door replacement cost & wait time and having a closer look at the condition of the doors, we went ahead with the repair as planned. Work was done in a timely manner and the end result met expectations. Will very likely have Precision replace the garage doors in the future.
- Dan T
Thank you so much for letting us know of your customer experience on your recent garage door repair visit. We value your business and being able to hear your perspective. We are happy to hear that you were satisfied with the repair service you received and we welcome the opportunity to upgrade those doors when the time is right for you. Let us know if you have any questions in the meantime!
Vadnais Heights, MN
Good , knowledgeable service. We have a door than 20 years old. Precision has been very helpful in diagnosing problems and keeping it going.
- Charles Podominick
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Very professional company. Colton provided great service and explained his recommendations. He was on time and knowledgeable in his trade. I will be recommending this company in the future.
- John N