Brian - Technician has received 243 reviews, averaging 4.97 Stars!

About Brian

Brian was born and raised in Blaine, Minnesota. After moving to Eau Claire, Wisconsin for his high school years, he joined the US Army as a Paratrooper and Jumpmaster stationed with the 82nd Airborne Division in Ft. Bragg, North Carolina. Brian has worked in several industries but has always focused on serving others. Brian currently lives in the suburbs of St. Paul with his wife and two daughters. He is a volunteer firefighter, loves woodworking and enjoys many outdoor activities.
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Reviews for Brian - Technician

Dennis P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rosemount, MN 04/20/2024

Brian could not have been better! He did everything to save us money instead of finding ways to cost us. He did everything with a warmth that is unusual among service providers. He is a credit to your company.

Response from The Precision Team Business Owner

We appreciate hearing that your recent garage door repair visit was professional and exceeded your expectations. Thank you for letting us know of your experience and for your trust in our product and our Team.

Service: Garage Door Opener Install

Dann Bahl

Google 1 2 3 4 5
Edina, MN 04/19/2024

Excellent service. Technician was knowledgeable and friendly. I was provided with options for my repair with a lot of details that allowed me to make the best decision. The service exceeded my expectations and I will use them again without a doubt.

Response from The Precision Team Business Owner

Hi Dann, We appreciate your kind words and are thrilled to hear our technician did great work for you and provided you with detailed options. We value your business and look forward to helping you in the future if you need it.

Service: General repairs & installation

Andrew Hooyman

Google 1 2 3 4 5
Eagan, MN 04/16/2024

Brian and precision made the stressful process of having to replace my garage worry free.

Response from The Precision Team Business Owner

Andrew, we so happy to hear Brian and Precision Garage Door was able to take the stress and worry off your garage door opener replacement. It was our pleasure to serve you and we appreciate your trust in us.

Service: General repairs & installation

Paul D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Shoreview, MN 04/12/2024

Fantastic service. Technician was friendly and helpful.

Response from The Precision Team Business Owner

We are happy to have been of assistance. Thank you for letting us know we met your expectations and for trusting us with your garage door needs.

Service: Garage Door Opener Install

Product: Garage Door Opener

Marylynn Dvorak

Google 1 2 3 4 5

Great experience! Brian arrived on time, clearly explained my options. Once I made my decision I was pleasantly surprised that he could complete the work immediately. Very professional -I would recommend.

Response from The Precision Team Business Owner

Hi Marylynn, We are thrilled to hear you had a great experience with Precision Garage Door and your technician, Brian. We take pride in providing same day expert service and top-notch communication. We value your business and recommendation.

Service: General repairs & installation

Nancy Alley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, MN 04/01/2024

My experience with Precision Garage Door was VERY positive. The person who answered my call was polite, understanding and helpful--and this was on Easter Sunday! Brian was AMAZING! He was prompt, friendly, informative, thorough and super efficient. I definitely recommend Precision Garage Door.

Response from The Precision Team Business Owner

We are so pleased to hear that your experience with our Company was so positive! Thank you for letting us know you appreciate our whole team and that your project was completed to your satisfaction. We appreciate your feedback, your patronage, and your recommendation.

Service: Garage Door Repair

David Schoss

Google 1 2 3 4 5

Love working with this company. Excellent work and amazing service. Brian Bergstrom was extremely knowledgeable and made the process very easy. Highly recommend!

Response from The Precision Team Business Owner

David, thank you so much for taking the time to leave us this review. We are so happy to know you had a positive experience with Precision Garage Door Twin Cities and Service Technician, Brian! We appreciate your kind words and it's rewarding to know our team was able to give you the best service. Thanks again for your feedback and recommendation.

Service: General repairs & installation

Dylan G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ellsworth, WI 03/22/2024

Man, these guys are the real deal. After multiple service calls from another repair company I decided to try another avenue. Same day service and now I have 4 working (with ease) garage doors. Brian was prompt, courteous, professional, and explained in detail what was needed to get my doors up and running. There’s no question I’ll be calling again in the future!

Response from The Precision Team Business Owner

We are honored to have been able to earn your business! thanks for giving us the opportunity as we are happy to help and are so happy to hear that Brian's expertise and professionalism met your expectations. We value your feedback and your patronage.

Service: Garage Door Repair

Solomon Gould

Google 1 2 3 4 5

I would HIGHLY recommend Precision for anyone looking for garage door services. Our technician (and saving grace in the moment) Brian Bergstrom is why we will now not only be working with Precision for all of our future residential and commercial needs but will recommend them to anyone we encounter. Thank you again Brian and Team Precision!

Response from The Precision Team Business Owner

Solomon, Thank you for your wonderful review. We are so glad to know you had a great experience with Brian and Precision Garage Door! We appreciate your kind words and it's rewarding to know our team was able to give you the best service. Thanks again for your great feedback and recommendation - we truly appreciate it!

Service: General repairs & installation

Jim Berthiaume

Google 1 2 3 4 5

Great same day service. Very professional would definitely use them again. I highly recommend this company.

Response from The Precision Team Business Owner

Thank you for the Five Stars, Jim. Great to hear you valued Precision Garage Door's professional same day service. We value your business and recommendation. Have a great day!

Service: General repairs & installation

Chali Y

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brian was very professional and very polite, he knew the problem and suggested other things I could get done, also suggested a coupon on the website that I could use. I was very happy with his service as well as his work. Thank you Brian/Precision Chali

Response from The Precision Team Business Owner

We are so happy to hear that your recent garage door repair visit met your expectations in the areas of professionalism and work ethic. We appreciate your business and your feedback. Thank you for the opportunity to earn your trust. We are here for you should you require any further service.

Service: Install Garage Doors

Product: Springs

Bill S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Saint Paul, MN 03/15/2024

Precicion met every expectation. I had a 2 PM- 4 PM appointment time the Brian B. was there exactly at 2. He diagnosed the problem and checked over my door. My opener was 26 years old so after discussing my options I decided to purchase a new opener. Brian was done in an hour or so, reviewed all that he did (he lubed all the rollers and aligned the door), and demonstrated the operation of the opener. Perfect!!

Response from The Precision Team Business Owner

Thank you for placing your trust in our product and our Team. We appreciate hearing that you are happy with the work done and the professionalism that was displayed in your encounter with our Company. Thank you for letting us know of the process and your feedback, we truly value your input and patronage to our business.

Service: Garage Door Opener Install

Product: Garage Door Opener

Mathew Lease

Google 1 2 3 4 5
Saint Paul, MN 03/13/2024

Brian was great. Very professional and super fast!

Response from The Precision Team Business Owner

Hi Mathew, thank you so much for your positive review and such kind words for Brian! We are so grateful to have Brian as a member of our team here at Precision Garage Door Twin Cities and thrilled to know he provided you with such professional and speedy service. We're pleased to know you are happy with your experience and hope to provide you with exceptional service for years to come.

Service: General repairs & installation

Nathan Bruhn

Google 1 2 3 4 5
Roseville, MN 03/12/2024

Brian was awesome! On time and quick service. I would use them again!

Response from The Precision Team Business Owner

Nathan, thank you so much for the 5-star review for Brian's service! We're so glad to hear he was able to provide quick and reliable service for you and we would love to have the opportunity to work with you again. Thank you for choosing Precision Garage Door Twin Cities!

Service: General repairs & installation

Pamala B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Stillwater, MN 03/11/2024

Amazing sums it up! Our service technician, Brian, was a delight. He courteously texted and called to inform us he was on his way. From our issue description, he had the knowledge to pinpoint the issue right away. He was extremely helpful and precise. He opened up the garage door opener and showed me exactly where & why my garage door was making a thump/machine gun noise. He walked me through all check points and actually showed me the concerns/issues we had. He replaced the garage door, opener, rollers, and a bracket. Once the garage door opener was installed, he then walked me through set up, he helped program our universal remote and showed me how to do all steps - educating me on the new tech-savvy garage door opener. I was VERY pleased with Brian’s stellar customer service, and we’d call on him the next time something would arise with our garage door and its functionality. I’m extremely grateful for his service.

Response from The Precision Team Business Owner

We are so happy to hear that your recent visit by Brian to address your garage door issues exceeded your expectations! Thank you so much for your kind words and your detailed feedback. Your comments and your encouragement go a long way in helping us to grow and serve better. Thanks for your business and your continued support.

Service: Garage Door Opener Install

Product: Garage Door Opener

Brad B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We have used Precision Garage Doors in Des Moines and were happy to be able to call Precision here in the Twin Cities. They always provide fast, dependable service with a friendly yet professional manner. Brian B was wonderful to work with and he answered all our questions. Thank you Precision Garage Doors!

Response from The Precision Team Business Owner

You are very welcome and thank you for your trust and patronage! We appreciate knowing that you value what we do and that your trust in our brand and our products. We appreciate you and value your feedback and your business.

Service: Garage Door Repair

Product: Springs

Jasmin Tabbert

Google 1 2 3 4 5

Brian was courteous, extremely knowledgeable and made it easy to make an informed decision on our garage door needs. It was a pleasure working with him!

Response from The Precision Team Business Owner

We are delighted to hear that Brian provided you with exemplary service! We are committed to providing our customers with the best possible experience, and we could not be more thrilled that we were able to do so for you. Be sure to let us know if there's ever anything else we can do for you - we can't thank you enough for trusting us with your garage door needs. Thank you again for the wonderful review, Jasmin! -The Precision Garage Door Twin Cities Team

Service: General repairs & installation

Jon Cermak

Google 1 2 3 4 5

Response from The Precision Team Business Owner

Thank you for the kind review Jon, we are so glad to hear you had such an enjoyable experience with us at Precision Garage Door Twin Cities. It was a pleasure for us to be able to provide exceptional customer service for you, and we are honored that you took the time to share your positive review. Thank you again, and have a great day!

Service: General repairs & installation

C E Tobler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hudson, WI 03/02/2024

Always receiving the visit of Precision Garage Door is a positive thing. Problem solved. Professional assistance like with Brian. On time and fair fees. Glad to have found such a serious and fair company.

Response from The Precision Team Business Owner

We appreciate hearing that you are satisfied with the work that was done for you during your recent garage door repair visit. Thank you for your patronage and for letting us know you were happy with the results. We are here for you should you need anything in the future.

Service: Garage Door Opener Repair

Dan G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Burnsville, MN 03/02/2024

Brian did a great job coming out and replacing the spring that broke. He went through and explained everything in detail and inspected and gave me recommendations on other things that are in need of repair and why the repairs needed to be done. A garage door isn’t something you think about doing maintenance until it’s too late. Thanks Brian for the great information and i will be calling when I have the time to get the other work done.

Response from The Precision Team Business Owner

We appreciate you calling on us in your time of need and for taking the time to let us know you appreciated the expertise and professionalism you experienced working with Brian. We value your feedback and appreciate your trust in our product and our advice. We look forward to helping you complete the project and know you'll be happy with the results for years to come.

Service: Garage Door Repair

Product: Springs

Dave Berberick

Google 1 2 3 4 5

Response from The Precision Team Business Owner

Thank you, Dave, for your 5-star review and for recommending the services of Precision Garage Door Twin Cities! We appreciate your kind words and taking the time to provide an honest and thoughtful review. We look forward to serving you again in the future! Thank you for your support, and we look forward to helping you with any future garage door maintenance and repair needs.

Service: General repairs & installation

Doug Lang

Google 1 2 3 4 5
Dayton, MN 02/29/2024

Response from The Precision Team Business Owner

Doug, thank you so much for the 5-star rating and your kind words! We are always striving to provide great service and it is wonderful to hear when we succeed. We are glad that you felt the technician was efficient and friendly and that everything was taken care of very quickly. Thank you again for taking the time to write a review and for considering us for your garage door needs.

Service: General repairs & installation

Heidi Behrends

Google 1 2 3 4 5
New Hope, MN 02/27/2024

Replaced my battery and made suggestions for better performance. They made the process smooth. Great customer Service. Friendly team!

Response from The Precision Team Business Owner

Hi Heidi, thank you for your 5-star review! We appreciate your kind words and are thrilled that our team provided you with excellent customer service. Our goal is to make your experience as easy as possible. We're grateful that you allowed us to work with you to ensure your garage door continues to perform to your expectations. Thank you for choosing Precision Garage Door Twin Cities!

Service: General repairs & installation

Donna DeGracia

Google 1 2 3 4 5

Response from The Precision Team Business Owner

Thank you so much for taking the time to let us know how we did! We are thrilled to hear that everything went well with your experience! We always strive to make sure our customers are satisfied and we are really happy we met your expectations. Thank you for your review and for choosing Precision Garage Door Twin Cities!

Service: General repairs & installation

John B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brian was friendly, professional and fast! My garage door spring broke in the morning and I had two new springs by 2PM same day.

Response from The Precision Team Business Owner

We are happy to have been able to help with your garage door issue. Thank you for calling on us to help and for taking the time to let us know of your experience with our Company in your time of need. Let us know if you have any questions or issues in the future, we're always here to help out.

Service: Broken Garage Door Spring Repair

Product: Springs

Kathleen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great response time. Solved problem quickly and was friendly and professional.

Response from The Precision Team Business Owner

We are happy to know that you are pleased with your timely and expert garage door repair service appointment. We are thankful you called on us and that you are satisfied with the results. We appreciate hearing from you and value your business.

Service: Garage Door Opener Repair

kathryn keating

Google 1 2 3 4 5

Brian from precision garage door was fabulous and fixed her issue perfectly. He’s great to work with and I highly recommend him.

Response from The Precision Team Business Owner

Hi Kathryn, thank you for your wonderful review for Brian. We are so thrilled to hear that Brian did a stellar job in resolving your issue! We strive to provide the highest level of customer service, and we are delighted that you had a great experience. Thank you for choosing Precision Garage Door Twin Cities, and we look forward to serving you in the future.

Service: General repairs & installation

Steven H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I chose Precision because they have 24/7 operator answered calls. That way you know when they are available and can service your garage door. The garage door always fails when you least expect it. I called on a Sunday evening and they were here by 8 the next morning. Technician was thorough and explained everything. Will call Precision again.

Response from The Precision Team Business Owner

We are happy to have been able to help! You are right, garage door problems are unpredictable and that is why we are here for you with live-operators 24-7, thanks for letting us know that is of value to you and that you are happy with our level of service. We appreciate your feedback and your business. Let us know if you need anything in the future.

Service: Garage Door Repair

Product: Cables

George Mairs

Google 1 2 3 4 5
Woodbury, MN 02/18/2024

Response from The Precision Team Business Owner

Thank you for the 5-star review, George! We are elated to hear how much you enjoyed the service from Precision Garage Door Twin Cities and we are so glad we could meet your expectations. We value your opinion and hope you will continue to trust us with all of your garage door needs going forward.

Service: General repairs & installation

Sandra M

Google 1 2 3 4 5

Same day service… called at 8 AM on a Saturday and it was repaired by noon. Wonderful service! This is the second time I have used them excellent service every time and great price

Response from The Precision Team Business Owner

Thank you for your 5-star review, Sandra! We really appreciate your continued patronage and loyalty. We are so glad to hear that you were pleased with our same-day service and that we were able to have your door repaired by noon. We pride ourselves in providing excellent service and fair prices every time. Thanks again for your review and for choosing Precision Garage Door Twin Cities.

Service: General repairs & installation

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