Brian - Technician has received 243 reviews, averaging 4.97 Stars!

About Brian

Brian was born and raised in Blaine, Minnesota. After moving to Eau Claire, Wisconsin for his high school years, he joined the US Army as a Paratrooper and Jumpmaster stationed with the 82nd Airborne Division in Ft. Bragg, North Carolina. Brian has worked in several industries but has always focused on serving others. Brian currently lives in the suburbs of St. Paul with his wife and two daughters. He is a volunteer firefighter, loves woodworking and enjoys many outdoor activities.
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Reviews for Brian - Technician

Evy Seever

Google 1 2 3 4 5

Would highly recommend this company. Outstanding customer service. Friendly and knowledgeable staff.

Response from The Precision Team Business Owner

Evy, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we're glad we could provide the outstanding service you deserve. If you ever need anything else, don't hesitate to reach out. Have a great day!

Service: General repairs & installation

G Bennett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brian is knowledgeable and courteous. He did a great job.

Response from The Precision Team Business Owner

Thank you for your review! We're thrilled to hear that Brian provided you with knowledgeable and courteous service. At Precision Garage Door, we strive to ensure our customers receive excellent service and expertise. If you have any more questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

Service: Garage Door Repair

Chuck L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Stillwater, MN 07/08/2024

We heard about Precision on Garage Logic and they were as good, No, better than advertised. From the call in, which was one of The best phone service calls I've had in years, to the service tech, Brian, it was a great experience. On time, explained everything to us, provided very quick service and even took the time to teach a couple of old folks how to use the new technology. If I could give 25 stars I would!!! We will be using Precision in the future when we replace our door. Thank You Brian and Precision.

Response from The Precision Team Business Owner

Thank you so much for your incredible review! We're thrilled to hear that you had such a positive experience with Precision Garage Door, from your initial call to the service provided by Brian. Providing exceptional customer service and ensuring your satisfaction is what we strive for every day. We're delighted that Brian could not only provide quick and thorough service but also take the time to familiarize you with new technology. Your kind words mean a lot to us! When you're ready to replace your door in the future, we'll be here to assist you. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door!

Service: Garage Door Opener Install

Product: Opener

Troy N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Anoka, MN 07/05/2024

Tremendous work, I was extremely impressed with a service tech responding within a couple of hours of my call. Your tech was very personable and knowledgeable. Will definitely refer Precision to friends and family.

Response from The Precision Team Business Owner

Thank you so much for your fantastic review! We're thrilled to hear that you were impressed with our service technician's quick response, personable demeanor, and knowledge. At Precision Garage Door, providing prompt and knowledgeable service is a top priority for us. We sincerely appreciate your referral to friends and family. If there's anything else we can assist you with or if you have any more questions in the future, please feel free to reach out. Your satisfaction means a lot to us!

Service: Garage Door Repair

Terry W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hudson, WI 07/04/2024

The worker was very professional and very quick in fixing the door springs thanks you precision.

Response from The Precision Team Business Owner

Thank you for sharing your feedback with us! We're delighted to hear that our technician provided you with professional and efficient service in fixing your door springs. At Precision Garage Door, we prioritize both quality workmanship and timely solutions to ensure your satisfaction. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in Precision Garage Door and look forward to serving you again in the future.

Service: Broken Garage Door Spring Repair

Product: Springs

Kevin M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brian Bergstrom is a very knowledgeable and qualified technician. He explained the parts I might need for my garage door and let me decide the course of action. Would hire him again

Response from The Precision Team Business Owner

Thank you so much for taking the time to share your experience with Brian and Precision Garage Door! We're thrilled to hear that Brian's knowledge and expertise made such a positive impression on you. At Precision, we believe in empowering our customers with information and choices, and we're glad Brian was able to explain the necessary parts and allow you to make an informed decision about your garage door repairs. We're grateful for your feedback and your willingness to recommend Brian and our services. Should you ever need assistance in the future or have any further questions, please don't hesitate to reach out. We look forward to any opportunity to serve you again!

Service: Broken Garage Door Spring Repair

Product: Springs

Art K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We've had garage door springs fail numerous times, and based on multiple recommendations from members of our trusted Bible study group we contacted Precision Garage Door Service. After a comprehensive evaluation, we approved the replacement of the springs along with several other essential components that were likely contributing to our garage door problems. No other service provider had analyzed the numerous aging parts that could help prevent inconvenient failures! It wasn't cheap to fix everything right - but we firmly believe that you get what you pay for. Now our garage doors (yes, two) are not only quieter than ever before, but with the expertise, quality of work and lifetime warranty we feel confident about our investment and the assurance that we'll enjoy properly functioning garage doors for years to come.

Response from The Precision Team Business Owner

Thank you so much for sharing your experience with Precision Garage Door Service! We're honored to have been recommended by members of your trusted Bible study group and to hear that our comprehensive evaluation and repairs have made such a positive impact on your garage doors. At Precision, we strive to provide thorough assessments and high-quality repairs to ensure our customers' satisfaction and the longevity of their garage door systems. We're delighted that you've noticed a significant improvement in noise reduction and overall functionality, thanks to our expertise and the use of top-quality components. Your confidence in our lifetime warranty and the value you place on investing in the proper maintenance of your garage doors means a lot to us. If there's anything else we can assist you with in the future or if you have any questions, please feel free to reach out.

Service: Broken Garage Door Spring Repair

Product: Springs

Dylan Top

Google 1 2 3 4 5
Hopkins, MN 06/26/2024

Brian did a great job with my garage door! He was able to eliminate the noise and other issues efficiently in less than an hour.

Response from The Precision Team Business Owner

Dylan, Thank you for your feedback! We're delighted to hear that Brian provided such efficient and effective service with your garage door. We appreciate your trust in our services and look forward to assisting you in the future should you need any further assistance.

Service: General repairs & installation

Steve Kuettner

Google 1 2 3 4 5

Response from The Precision Team Business Owner

Steve, Thank you so much for your review of our services at Precision Garage Door! We greatly appreciate your feedback and are delighted to hear about your positive experience. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out to us.

Service: General repairs & installation

Timothy Seroka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lake Elmo, MN 06/21/2024

Great experience: to repair broken coil spring!!! Everything up and functioning in very timely manner.

Response from The Precision Team Business Owner

Thank you for sharing your great experience with us! We're delighted to hear that we could promptly repair your broken spring and get everything up and functioning smoothly. At Precision Garage Door, providing efficient service is a top priority, and we're pleased that we could meet your expectations. If you have any further needs or questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again with any other garage door or opener needs that may arise!

Service: Broken Garage Door Spring Repair

Product: Springs

Steven Damberg

Google 1 2 3 4 5
Farmington, MN 06/19/2024

Very timely and friendly, provided informative repair and maintenance advice.

Response from The Precision Team Business Owner

Steven, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing timely service and useful maintenance advice are top priorities for us at Precision Garage Door. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Service: General repairs & installation

Val Marsella

Google 1 2 3 4 5
Oakdale, MN 06/15/2024

Brian, our technician, was fantastic. Thorough, yet transparent, and very knowledgeable. We were able to get an appointment the day after I called as well. I would definitely recommend Precision Garage Doors to anyone, hands down!

Response from The Precision Team Business Owner

Valerie, Thank you for your wonderful review! We're delighted to hear that Brian provided you with such a positive experience. At Precision Garage Door, we strive to deliver thorough and knowledgeable service while ensuring transparency every step of the way. It's great to know that you were able to schedule an appointment promptly and that you would recommend us without hesitation. If you ever need assistance with your garage door in the future, we're here for you!

Service: General repairs & installation

Steven Dahlin

Google 1 2 3 4 5
Minnetonka, MN 06/14/2024

Phenomenal service by Brian!

Response from The Precision Team Business Owner

Steven, Thank you for your feedback! We're delighted to hear that Brian provided you with phenomenal service. At Precision Garage Door, we aim to deliver the best possible experience for our customers. We appreciate your business!

Service: General repairs & installation

Chris Lienhard

Google 1 2 3 4 5
Saint Paul, MN 06/13/2024

Omg this was THE best experience EVER!! Brian explained all our options , giving us all the information we needed to make our decision on what we needed/wanted to do for repairs. He worked quickly and efficiently and then took the time to explain and help us with all the programming and set up of our new garage door opener. When he left we had no questions and had everything we needed. Friendly, super knowledgeable and awesome quality work!! We will never go anywhere else again for garage door service!!!

Response from The Precision Team Business Owner

Chris, Thank you so much for your glowing review! We're thrilled to hear that Brian provided you with such an exceptional experience. At Precision Garage Door, we strive to offer knowledgeable, efficient, and friendly service, so it's wonderful to know that Brian delivered on all fronts. We're delighted that you're satisfied with the repairs and programming of your new garage door opener. We truly appreciate your loyalty and trust in our services!

Service: General repairs & installation

Steven Ray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, MN 06/09/2024

Technician quickly diagnosed the problem and provided an estimate and some options to consider. He was very professional and worked with us to explain the problem and how to solve. He got to work and fixed problem in less than a hour. Also provided tips on maintenance and how to avoid issues in future. I would use this company again.

Response from The Precision Team Business Owner

Steven, We greatly appreciate your positive feedback! Our team at Precision Garage Door strives to deliver efficient and professional service, and it's wonderful to hear that our technician met your expectations. Providing clear explanations, options, and maintenance tips are all part of our commitment to customer satisfaction. Thank you for choosing Precision Garage Door!

Service: Garage Door Repair

Product: Rollers

Jessica Murray

Google 1 2 3 4 5

Brian B. With Precision was great! He was able to pinpoint the issue with my garage door opener immediately and was very thorough explaining the other repairs he recommended be made. All of his recommendations were very practical and he made sure I understood everything that was going to be done. He was in and out in about an hour or two. Highly recommend Precision!

Response from The Precision Team Business Owner

Jessica, Thank you so much for your fantastic review, Brian! We're thrilled to hear about your positive experience with Precision Garage Door and especially with Brian. We take pride in our technicians' ability to diagnose and resolve issues promptly while ensuring transparency and clarity throughout the process. It's wonderful to know that Brian's recommendations were practical and that you felt well-informed about the repairs needed. We appreciate your recommendation and look forward to serving you again in the future should you need any further assistance with your garage door.

Service: General repairs & installation

Tom Fowler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rosemount, MN 06/04/2024

Fast courteous service at a fair price. Would definitely use them again when needed!

Response from The Precision Team Business Owner

Tom, Thank you for sharing your positive experience with Precision Garage Door! We're delighted to hear that you received fast, courteous service at a fair price. Ensuring customer satisfaction and providing quality service is our top priority, and we're thrilled that we met your expectations. Thank you for choosing Precision Garage Door!

Service: Garage Door Repair

Bradley Sermon

Google 1 2 3 4 5
Blaine, MN 06/02/2024

Brian was very knowledgeable and listened to what we needed. If we need service done again. I will be scheduling with Precision Garage Door again.

Response from The Precision Team Business Owner

Thank you for your kind words! We're delighted to hear that Brian provided you with knowledgeable and attentive service. We strive to meet the needs of our customers, and we're thrilled that you had a positive experience. We look forward to assisting you again in the future should you require any further service.

Service: General repairs & installation

Joseph Yoch

Google 1 2 3 4 5
Hugo, MN 05/30/2024

Servicing took place the same day I made an appointment, Brian, the Field Service Technician, was on-time, friendly, professional, knowledgeable and very helpful! All garage door issues discussed were rectified in a prompt manner!

Response from The Precision Team Business Owner

Joseph, Thank you for sharing your positive experience with Precision Garage Door! We're thrilled to hear that Brian provided such excellent service, addressing all your garage door issues promptly and efficiently. We take pride in our team's professionalism and expertise, and we're glad it made a difference for you. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business!

Service: General repairs & installation

Barb P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great speedy service. Replaced all Parts that were wearing out.

Response from The Precision Team Business Owner

Thank you for sharing your experience with Precision Garage Door! We're delighted to hear that you found our service to be speedy and thorough. Ensuring that all wearing parts are replaced during maintenance is crucial for the longevity and smooth operation of your garage door system. Your satisfaction and safety are our top priorities, and we're glad we could provide you with the quality service you deserve. If you ever need assistance in the future or have any questions, please feel free to reach out. We appreciate your support!

Service: Garage Door Repair

Product: Springs

Gabe Van Pelt

Google 1 2 3 4 5
Hudson, WI 05/25/2024

Response from The Precision Team Business Owner

Jamie & Gabe, We appreciate your business. Thank you for taking the time to leave us a review.

Service: General repairs & installation

Mohamed H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Woodbury, MN 05/25/2024

Came on time, proposed the simple fix as expected, and finished in an hour, brian is a pro who understands how to fix in budget, this is the second time i use Precision Door repair services, they are very good

Response from The Precision Team Business Owner

We're thrilled to hear about your positive experience with Precision Garage Door! Thank you for taking the time to share your feedback. It's fantastic to know that Brian provided efficient and budget-friendly service, ensuring your garage door was fixed promptly and effectively. We appreciate your continued trust in our services, and we're honored to have been able to assist you anytime you need us.

Service: Garage Door Repair

Will Steinke

Google 1 2 3 4 5
Hopkins, MN 05/13/2024

Response from The Precision Team Business Owner

Thanks, Will. We value your business.

Service: General repairs & installation

Marlowe Gupilan

Google 1 2 3 4 5
Maplewood, MN 05/13/2024

Very friendly, professional, and very good service.

Response from The Precision Team Business Owner

Marlow, thank you for reviewing your recent experience with Precision Garage Door Service. We are pleased to hear you had a positive experience with us. Thanks again for your business.

Service: General repairs & installation

Jay B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, MN 05/10/2024

I set an appointment for just basic maintenance and check. The service technician, Brian, was very professional and explained and showed everything very clearly of what should be done but also what wasn't needed. I asked for a quote to install a new opener on the third garage door but Brian suggested why not just use one of the two existing that was most worn but still functional. Then he put a new one on the main, most used door. Two visits to our home, total repair time about 3.5 hours and we are very happy. Brian did a great job!

Response from The Precision Team Business Owner

We are thrilled to hear that Brian provided exceptional service during his recent garage door repair visit at your home! His professionalism and clear explanations demonstrate a commitment to ensuring you understand the maintenance process fully. It's also impressive that he offered a practical solution regarding the opener, optimizing functionality while keeping costs in mind. It's always a pleasure when a service technician goes above and beyond to ensure customer satisfaction. It's clear that Brian's expertise and dedication made a positive impact, leaving you very happy with the outcome. Thank you for sharing your experience and for your patronage to Precision Garage Door.

Service: Garage Door Repair

Product: Remotes / Keypad

Suzanne & Bob Lucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maplewood, MN 05/07/2024

Excellent service. Very pleasant technician. No one could have done it better. Always call this company!

Response from The Precision Team Business Owner

It's wonderful to hear that you had such a positive experience! Excellent service combined with a pleasant technician is very valuable to our customers. We're so pleased that you've found a Company you can rely on; building a relationship with a trusted service provider is invaluable. Thanks for sharing your experience!

Service: Garage Door Repair

Product: Remotes / Keypad

Jim Hoskins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eagan, MN 05/06/2024

Great service. Brian took the time to answer my questions and explain options and costs so that I could understand the situation. Highly recommend this company.

Response from The Precision Team Business Owner

Thank you, Jim, for such a wonderful review! We're delighted to hear that you had a great experience with Brian and that he took the time to address your questions and explain your options clearly. Providing excellent service and ensuring our customers fully understand their options is always our priority. We truly appreciate your recommendation and look forward to serving you again in the future if needed. Thank you for choosing Precision!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

LeAnn Schuerman

Google 1 2 3 4 5

Response from The Precision Team Business Owner

LeAnn, We appreciate your feedback on your recent garage door service with Precision Garage Door. We value your business.

Service: General repairs & installation

Erik M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Plymouth, MN 04/29/2024

I called Precision because they are an advertiser on the Garage Logic podcast. My 18'X8' doors' cable came off the jackshaft pulley on one side and the door was in danger of coming loose completely. I called precision at about 10:30 on Saturday morning and by 1:30 that same day, my technician Brian came to my house to get me fixed up. Prior to his arrival, I received a text from Brian / Precision with his picture on it, that was a nice touch. Brian was an awesome technician (and a GL'er) and took care of a decently long list of some minor and some not so minor issues I had with my door and opener. I have been a construction project manager for 36 years and know good service and capable people when I see them, and Precision has it all going on! I highly recommend Precision, you do get what you pay for. Erik Mahin.

Response from The Precision Team Business Owner

We thank you so much for you patronage and for your detailed review of the services you received at your recent garage door repair visit. We appreciate your kind words about the way we run our service calls and our professionalism in addition to Brian's expertise. We truly value your business and your comments.

Service: Garage Door Repair

Ken Schulz

Google 1 2 3 4 5

Response from The Precision Team Business Owner

Ken, We appreciate your 5 Star Review on your recent experience with Precision Garage Door Maple Grove.

Service: General repairs & installation

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