Alex - Technician has received 295 reviews, averaging 4.8 Stars!

About Alex

Hello my name is Alex and I’m a Minnesota local. I am a car enthusiast with a pretty cool Dodge Charger that I love to cruise around in with my wife and son. I look forward to providing you with the best possible customer service I can each and every day.
Trusted
Professional
Customer
Focused

Reviews for Alex - Technician

Scott Peitz

Google 1 2 3 4 5
Lakeville, MN 02/20/2024

They do not service Wayne Dalton Torquemaster springs. Paid $85 for an issue that was already diagnosed.

Response from The Precision Team Business Owner

Your feedback has been received with thanks. Here at Precision Garage Door, we strive to offer the best service and always appreciate hearing from our customers on how we can improve. Thank you for taking the time to help us serve you better; we will be reaching out to see if we can understand better and help further in any way.

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Frank Leo

Google 1 2 3 4 5
Lakeville, MN 02/19/2024

They came out same day, fix was done within a couple hours.

Response from The Precision Team Business Owner

We are ecstatic to hear about your 5-star experience with Precision Garage Door Twin Cities! Your satisfaction is extremely important to us and we are so glad that you were able to get our same day service and we were able to get you fixed up within a couple of hours. Let us know if there is anything else we can do for you!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Cat Bartholomew

Google 1 2 3 4 5

Excellent service, on time, very thorough. Did a great job!

Response from The Precision Team Business Owner

Hi Cat! Thank you so much for taking the time to leave us a glowing 5-star review. We are so pleased to hear you had such an excellent experience with us. We strive to provide high-quality, timely service, so it's great to hear we hit the mark for you. Thank you again for your feedback - we look forward to serving you again in the future! - Precision Garage Door Twin Cities

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Matthew Boumeester

Google 1 2 3 4 5
Saint Paul, MN 02/15/2024

Very professional and timely service on our garage door! We really appreciate your help!

Response from The Precision Team Business Owner

Hi Matthew, Thank you so much for your 5-star review of Precision Garage Door Twin Cities! We are so glad you were pleased with our professional and timely services. We look forward to any future opportunities to work together and do hope you consider us for all your garage door needs. Thanks again, The Precision Garage Door Twin Cities Team

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Peggy M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Woodbury, MN 02/14/2024

Honest, prompt and very fairly priced.

Response from The Precision Team Business Owner

We love hearing the attributes that our customers appreciate about our work. Thank you for sharing and for your business, we appreciate the opportunity.

Alex - Technician

Service Team: Alex - Technician

Service: Garage Door Repair

Christopher Thomas

Google 1 2 3 4 5

Amazing Service and Speed! Friendly!

Response from The Precision Team Business Owner

Christopher, thank you for taking the time to share your experience with us and leaving us such a glowing review! We are thrilled to hear that our team provided amazing service with such speed. We are so glad you found our team friendly and helpful. We thank you for your support and look forward to continuing to serve you with the highest standard of service for your garage door needs.

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Deborah N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chaska, MN 02/05/2024

Our new development put in horribly cheap openers and they have never worked correctly. Alex replaced mine with a Genie and explained everything very well. He was very pleasant to work with. I had seen your trucks in our neighborhood and the Angies good rating and BBB rating all helped me decide on Precision. Thank you

Response from The Precision Team Business Owner

We are thrilled to hear that you are happy with Precision and the way we do garage doors right! We trust you'll be pleased with your upgraded opener for years to come, but we're here for you any time you have any garage door needs. Thank you for taking the time to let us know what is important to you and that we were able to meet your expectations, we appreciate you.

Alex - Technician

Service Team: Alex - Technician

Service: Garage Door Opener Install

Product: Opener

Jared Kelsey

Google 1 2 3 4 5

Response from The Precision Team Business Owner

Thank you so much for leaving us a five-star review! It sounds like we were able to exceed your expectations! We put a lot of effort into making sure our customers are taken care of, and we're so glad that you had a great experience. We value your business and are glad we could be of assistance.

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Paul Hahn

Google 1 2 3 4 5

I called Precision at 11:45 for ongoing issues with my door. It was a bit of a bummer to hear that I needed a new opener but Alex was so professional in explaining what was going on with it. By 2:30 he had replaced the whole thing! AMAZING service and very impressed by the whole team at Precision.

Response from The Precision Team Business Owner

Thank you so much for your positive review of Precision Garage Door Twin Cities. We're glad Alex was able help you out and was able to install the new opener in no time! We truly appreciate your kind words and take pride in the service our team provides. If you ever have any additional questions or concerns in the future, please don't hesitate to contact us and we will be more than happy to help. Thanks again for your support, The Precision Garage Door Team

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Julie D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am very happy with the extremely prompt service we received. The technician Alex Williamson was very helpful, professional, and took the time to explain and show me what he was doing. We are very satisfied with the job that was done. Will definitely share your company name with anyone who needs garage door service.

Response from The Precision Team Business Owner

We certainly appreciate your kind words and your recommendation! Thank you for choosing Precision for your garage door repair needs and for letting us know of your experience. We appreciate you.

Alex - Technician

Service Team: Alex - Technician

Service: Broken Garage Door Spring Repair

Product: Springs

Karen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

One of the rollers came off the guide rail, and my garage door was stuck open. Didn’t feel like I could shop around and felt that precision was very pricey. That said they were able to get me in same day two hour window. Alec came at the start of it was very thorough. They do a complete check and gave me three options for service. The work was completed quickly and works just fine. One thing I forgot to mention is when they confirm the appointment it includs a picture of the technician,which I thought was a really nice touch.

Response from The Precision Team Business Owner

We are so happy to have been able to help in your time of need and that you are happy with the work we provided.. Thank you for putting your trust in our team and our products. We appreciate you.

Alex - Technician

Service Team: Alex - Technician

Service: Garage Door Repair

Milt Green

Google 1 2 3 4 5

Response from The Precision Team Business Owner

We here at Precision Garage Door Twin Cities are so excited you had a great experience! We value your opinion and are so glad that we exceeded your expectations. Thank you so much for taking the time to leave this 5-star rating for us. We look forward to serving you in the future and continuing to provide the same high quality service that you expect. Thank you!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Mark Rodmyre

Google 1 2 3 4 5

Alex did a great job I called at 5:00 pm, he arrived 8:00 am My door is now more quiet, and doesn’t hesitate in the cold weather.

Response from The Precision Team Business Owner

Mark, We are so glad to hear that Alex was able to come out to take care of your garage door the same day you called! We understand how important it is to have a functioning garage door, especially in cold weather, and we are glad that Alex was able to provide you with the quality service you needed. We are so grateful that you chose Precision Garage Door Twin Cities to take care of your door and that you had a great experience. Thank you for this great review!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Marilyn Bremer

Google 1 2 3 4 5
Rosemount, MN 01/12/2024

Very pleased with precision garage doors and with Alex. He found the problem quickly and fixed it quickly.

Response from The Precision Team Business Owner

Thank you so much for your 5-star review and for taking the time to share your experience with us here at Precision Garage Door Twin Cities. We’re so glad to hear that Alex was able to diagnose your garage door problem and get it fixed quickly. If you ever need our services in the future, please don’t hesitate to reach out - we’d be more than happy to help.

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Mark B

Google 1 2 3 4 5
Lakeville, MN 01/12/2024

Appreciate Donny! He was hard working and went above and beyond with the small details. Friendly and answered all my questions. He did a great job.

Response from The Precision Team Business Owner

Thank you for the 5-star review, Mark! We are so pleased to know that Donny was hard working, went above and beyond, was friendly, and answered your questions. We are passionate about delivering excellent service and are delighted that Donny made sure that you had just that. We appreciate your kind words and thank you for your support!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Jay Lieberman

Google 1 2 3 4 5

Great service. I got an appointment quickly and Alex arrived at the expected time. He took a careful look around and then he explained important things about my opener and door that I didn’t know. Then he took about ten minutes to get my door (which wouldn’t close) running smoothly. Highly recommend.

Response from The Precision Team Business Owner

Thank you, Jay, for your 5-star review! We are thrilled to learn that our Technician, Alex, was both punctual and helpful and that he took great care to ensure that your opener and door were in optimal condition. It is wonderful to know that our customer service has exceeded your expectations and we are grateful for the kind words and five-star rating. We look forward to serving you again soon!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Michele Barett

Google 1 2 3 4 5

Fast and honest service.

Response from The Precision Team Business Owner

Thank you for letting us know that you were pleased with your recent garage door service appointment. We are happy to hear that our honest and professional estimate presentation is an attribute you value. We appreciate your business and hearing your feedback.

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Scott Nugent

Google 1 2 3 4 5
Shoreview, MN 12/21/2023

Yes, I recommend this company the person answered the initial call, explained the process, then Alex the tech came with a heads up text, he explained everything clearly. The whole process was prompt and professional. Great experience!

Response from The Precision Team Business Owner

Thank you for your 5-star review, Scott! We are thrilled to hear about your experience with us. It is our top priority that we provide efficient and professional customer service, so we sincerely appreciate your positive comments about the customer service representative and technician that assisted you. Precision Garage Door appreciates your business and we hope you have a great day!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Melanie Grandel

Google 1 2 3 4 5

The entire experience with Precision was awesome, from getting questions answered immediately on line and setting up an appointment, getting notified that the technician was on his way, including a pic of what he looked like and his full name. Alex was kind, professional, and was able to point out and totally fix all the problems. I couldn't be happier and would definitely recommend this company.

Response from The Precision Team Business Owner

Thank you so much for taking the time to provide such a glowing review for Precision Garage Door Twin Cities! We are thrilled that our online support, appointment setting, and technician services exceeded your expectations. Alex is a great asset, and we are very proud of him. We are so glad that you were able to get your garage door fixed and that you would recommend us. Thank you again for your trust and loyalty - it is much appreciated.

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Tom Wright

Google 1 2 3 4 5
Rogers, MN 12/15/2023

Great service. The tech showed up on time and was very nice. He got right to work installing the new forage door opener. I would definitely use Precision Garage Door again.

Response from The Precision Team Business Owner

Thank you so much for your kind words, Tom! We are so grateful that you chose Precision Garage Door Twin Cities for your garage door opener installation needs. We're thrilled to have earned your 5-Star review, and we look forward to providing you with outstanding service again in the future!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Chris T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We live in a house new to us and are in the process of updating various mechanical systems—water purification, heating, air conditioning and so forth. We saw Precision’s ad on TV and gave them a call to come an look over our garage door. The person on the phone was pleasant and well informed. An appointment was set. A person, Alex, came on time, reviewed with me the condition of our door and the repairs he could make with a cost estimate. He proceeded to do his work and reviewed it with me. He provided preventative maintenance tips and we paid our bill. All was done professional and cordially. The door works fine!

Response from The Precision Team Business Owner

We appreciate you putting your trust in our products and our team with you new home. We are so happy to know that our services met your expectations and hope we are able to serve you should the need arise in the future.

Alex - Technician

Service Team: Alex - Technician

Service: Install Garage Doors

Cathy Fulton

Google 1 2 3 4 5
Hudson, WI 12/06/2023

Response from The Precision Team Business Owner

Thank you so much for your positive 5-star review of Precision Garage Door Twin Cities! We are thrilled to hear that your experience was so great. We really appreciate your trust in us, and we are proud of this high rating. Thanks again for your review. We look forward to working with you in the future.

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Ben Miller

Google 1 2 3 4 5

Super knowledgeable and made me feel very comfortable about the whole process. Walked me through everything that needed to be done and completed the job very quickly. Would highly recommend Jameson and Precision Garage Door. Great job!

Response from The Precision Team Business Owner

Thank you so much for your glowing review, Ben! We really appreciate you taking the time to share your experience with us. Jameson did an excellent job and we're so glad to hear that he made you feel comfortable about the whole process and that he completed the job quickly. We strive to provide each of our customers with a 5-star service, and we're grateful for your vote of confidence. Thank you for choosing Precision Garage Door Twin Cities!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Joe B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Northfield, MN 12/03/2023

Excellent and SAME DAY service for a broken spring. Communication was perfect regarding when service provider would be arriving and also provided their name and photograph to confirm identity. Service provider was kind, knowledgeable, and explained the options for repair/upgrade to us. If I ever need service again I will be sure to call Precision. Thank you!

Response from The Precision Team Business Owner

We are so happy to hear that you are pleased with the repair service that you received from our Team. We strive to provide clear communication, timely service appointments, and custom repair solutions for every door and opener need and are thrilled to hear this worked for you. We appreciate knowing that you'd call on us again and we welcome your business anytime the need arises.

Alex - Technician

Service Team: Alex - Technician

Service: Broken Garage Door Spring Repair

Product: Springs

Steve Trotter

Google 1 2 3 4 5
Lakeville, MN 12/01/2023

Easy to make appointment. The email showing Alex's photo and information in advance gave us confidence in the security of the appointment. Alex provided a complete solution on a timely basis with quality components. A little more expensive than we expected, but all things considered, a great service experience.

Response from The Precision Team Business Owner

Thanks for the kind words, Steve! We're thrilled you had an easy time making an appointment and that you felt confident in your appointment commitment. Alex is a great asset to Precision Garage Door Twin Cities, and we're glad he could provide a complete solution on a timely basis with quality components. We understand that our repair services are not the lowest priced that are provided out there, but providing our customers with the best possible service and solution is always our top priority. We appreciate your business, and we're glad you had a great service experience.

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Ellen Peterson

Google 1 2 3 4 5
Mound, MN 11/28/2023

Alex was prompt, and was able to fix the garage door with some minor adjustments. He explained the issues and let me know my garage door opener has another 10 years of life :-) will definitely use him again!

Response from The Precision Team Business Owner

Thank you so much for your 5-star review, Ellen. We are thrilled to hear that Alex was able to fix the garage door with minor adjustments and was able to offer some helpful advice along the way. We appreciate you taking the time to offer such a positive review. At Precision Garage Door Twin Cities, we work hard to provide our customers with the best service possible, and we are delighted that you were satisfied with your experience. We look forward to providing you with our superior service again in the future. Thank you again!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Michael L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maplewood, MN 11/26/2023

Very happy with the service Alex provided. He was informative and took care of my door opener issue.

Response from The Precision Team Business Owner

It is so nice to hear that your garage door opener service was performed with expertise and professionalism. We are happy that your service met your expectations. Thank you for sharing your experience with us and others, we appreciate your feedback and your patronage to Precision.

Alex - Technician

Service Team: Alex - Technician

Service: Garage Door Opener Repair

Troy Kunshier

Google 1 2 3 4 5
Hudson, WI 11/24/2023

Quick response when call for a tech. Professional and knowledgeable!

Response from The Precision Team Business Owner

Hi Troy, Thank you so much for taking the time to leave a 5-star review for Precision Garage Door Twin Cities! We strive to offer top-notch customer service and we are delighted to hear that our quick response and knowledgeable technicians made a positive impression on you. We sincerely value your feedback and we appreciate your support. Thank you again for your kind words!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

Tom K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service person was early which is always a bonus these days. He was friendly and explained the issue with our garage door well.

Response from The Precision Team Business Owner

Thank you for sharing your experience with us. It is great to know that you appreciate your timely and thorough repair service. We strive to provide that best in customer service at our repair appointments and am glad to hear we hit the mark here. Thank you so much for your kind words.

Alex - Technician

Service Team: Alex - Technician

Service: Garage Door Repair

Suzanne Ryan

Google 1 2 3 4 5

Precision Garage Door was on time and decently priced. (This was after having been stood up two days in a row from a competitor of theirs, who I had previously used. The competitor would not even give me a ballpark quote over the phone until they were able to come out in person - which should have been a red flag to me.) The technician, Alex, was professional, thorough, and did a great job!

Response from The Precision Team Business Owner

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that we could provide you with the service that you needed after an unfortunate experience with another company. We always strive to deliver the highest level of customer satisfaction and are glad to hear that our technician Alex did a great job. As a locally-owned and operated company, customer service and satisfaction are always our top priorities. We appreciate you choosing Precision Garage Door Twin Cities and we hope to serve you again in the future!

Alex - Technician

Service Team: Alex - Technician

Service: General repairs & installation

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