Gregg - Technician has received 163 reviews, averaging 4.87 Stars!

About Gregg

My name is Gregg Traylor, I was born and raised in Minnesota. I am a U.S Army Veteran and actively serving in the Army Reserves. I enjoy fishing, woodworking and family time. I'm looking forward to providing you with exceptional service.
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Reviews for Gregg - Technician

Jessica Atkinson

Google 1 2 3 4 5

Quick service with a knowledgeable professional. He gave us options on all the parts which needed replacing now, soon, and later, and let us choose how much we wanted to do at that time. Would recommend!

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Taylor Gould

Google 1 2 3 4 5

Their availability on a weekend was a HUGE plus. Also, the technician they sent out was very knowledgeable, easy to deal with and friendly. I had one major issue with them. They aren't able to service garage door spring mechanisms with internal springs (Wayne Dalton brand). I understand that this is their prerogative. However, it would have been helpful if during me booking my appointment that they had asked what brand I had up front. It would have saved them a trip and me a bill for $85 only for them to tell me they can't do anything other than install a completely different system for $1200+. Overall though, other than this issue, I would use them again.

Response from The Precision Team Business Owner

Taylor, Thank you for your detailed feedback! We’re glad to hear you had a positive experience with our technician and that our weekend availability was a plus for you. We appreciate your understanding regarding the limitations with certain garage door brand components, and we apologize for any inconvenience caused by the lack of initial clarification. Your input is valuable. We’d love to assist you again in the future—just let us know how we can help!

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Nan Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Gregg was very prompt and professional. He explained the entire process and showed me the results of his inspection and gave me my options on how I could proceed. Very satisfied with him and the work that he did.

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Product: Cables

Kari F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Saint Paul, MN 10/01/2024

Same day appointment easily made online. We were contacted by the technician on their way and they arrived in the time block as scheduled. Our technician Gregg was professional and thorough. Gregg answered all of our questions and provided options for the repairs we needed.

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Opener Repair

Product: Opener

Peter Dwyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakeville, MN 09/25/2024

Installer Greg was punctual and completed the work in a timely manner while offering advice on future work we may want to have done.

Gregg - Technician

Service Team: Gregg - Technician

Service: Broken Garage Door Spring Repair

NEAL DOUGHTY

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great communication and an all around great experience.

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Product: Springs

Kathy Westlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chaska, MN 09/05/2024

Gregg was very knowledgeable and provided detailed answers to our questions about garage door openers and garage doors to make our selections. He offered reasonable cost suggestions to improve our garage door operation. He also had everything he needed in his truck to compete the opener installation and replace the garage door rollers immediately. Great service!

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Opener Install

Product: Garage Door Opener

WH98

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Gregg was very professional, knowledgeable, and thorough. He answered all of our questions and gave us a fair and reasonable quote. We are extremely happy with the service and products we received from Precision Door Service. I highly recommend them.

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Opener Install

Product: Opener

Glenn Franke

Google 1 2 3 4 5
09/03/2024

On time, took time to explain the require work and asked if we had any questions, mentioned the 3 year warranty Very professional workmanship. Left the job site clean. Yes I'll recommend anyone requiring garage work.

Response from The Precision Team Business Owner

Glenn, Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our timeliness, professionalism, and the quality of our work. We take great pride in leaving every job site clean and ensuring that all our customers have a clear understanding of the work being done. Your recommendation means a lot to us. Thanks again for your support!

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Doan Trinh

Google 1 2 3 4 5
Prior Lake, MN 09/02/2024

Response from The Precision Team Business Owner

Doan, We appreciate you leaving a review on your recent garage door repair with Precision Garage Door. We appreciate your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Steven Daniel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Oakdale, MN 08/27/2024

Gregg was great, on time and explained my options….appreciate his professionalism, sound advice, and excellent workmanship!

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Opener Install

Product: Garage Door Opener

Jeff Greeder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Greg did a fantastic job. Very knowledgeable on pointing out where the problem was coming from. He gave me different cost options as well. Work was performed in a timely fashion and he was very friendly and professional. I appreciate the prompt response on getting the work done. Thank you. Jeff White Bear Lake

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Patrick Yatchak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Stillwater, MN 08/26/2024

Great service from excellent technician.

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Jeff Olson

Google 1 2 3 4 5
Oakdale, MN 08/25/2024

Response from The Precision Team Business Owner

Jeff, We appreciate your positive review and value your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Matt Nohava

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, MN 08/21/2024

Was able to schedule an appointment online for the following day. Repair man showed in the window I booked. Everything fixed. Very professional. Would use again. Lifetime warranty!!!

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Product: Springs

Robert H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Edina, MN 07/16/2024

Greg was a total professional. He explained what he found was causing our garage door malfunction in clear and understandable terms. He was quick and straightforward in his repair and gave a good summary of the completed work. New rollers and cables give new life to the door. Without a doubt would call him again.

Response from The Precision Team Business Owner

Thank you for your glowing review! We're thrilled to hear that Gregg provided you with such professional and clear service. At Precision Garage Door, we strive to ensure our customers receive thorough explanations and efficient repairs. It's great to know that the new rollers and cables have revitalized your garage door! We truly appreciate your recommendation and look forward to assisting you again in the future. Please don't hesitate to reach out if you have any more questions or if there's anything else we can do for you; we're here to help.

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Product: Rollers

Jac L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Gregg was my technician for service. He was very professional, took the time to explain things patiently, answered all my questions and was very thorough! Would definitely recommend him and Precision!

Response from The Precision Team Business Owner

Thank you for your wonderful review! We're thrilled to hear that Gregg provided you with such professional and thorough service. At Precision Garage Door, we strive to ensure our customers receive clear explanations and outstanding service. Your recommendation means a lot to us! Please don't hesitate to reach out if you have any more questions or need assistance in the future. We appreciate your feedback and look forward to serving you again!

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Product: Garage Door Opener

Charles D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Gregg was thorough and speedy with repair, explaining in detail as he worked.

Response from The Precision Team Business Owner

Thank you for your review Charles! We're thrilled to hear that Gregg provided you with such thorough and speedy service, explaining everything in detail as he worked. At Precision Garage Door, we strive to ensure our customers are well-informed and satisfied with our service. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Alexa O.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maplewood, MN 07/11/2024

I recommend Precision Garage Door Service with no reservation and was completely satisfied with the entire process. I called midafternoon on Saturday and my call was promptly answered by a very courteous and polite woman who listen to my issue and assured me it would be handled the next day, with no additional week-end charge for the call. Gregg, the tech, was at my house before 9am Sunday morning, did a thorough 25 point inspection of my garage door apparatus, explained the evaluation and process in detail, answered all of my questions and concerns, made suggestions for what needed to be done immediately and what would wait for usual maintenance in the future. The cost was more than reasonable and he performed the job expertly, and in just a little over an hour! I highly recommend this company and know you won't be disappointed with the level of professionalism, courtesy, competence or the level of expertise they provide.

Response from The Precision Team Business Owner

Thank you so much for your glowing recommendation! We're thrilled to hear that you had such a positive experience with Precision Garage Door Service, from the initial call to the expert service provided by Gregg. Providing prompt, courteous, and professional service is our top priority, and we're delighted that Gregg could address your garage door needs efficiently and thoroughly. Your satisfaction means everything to us, and we truly appreciate your kind words and recommendation. If you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door Service!

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Product: Springs

Ed S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Stillwater, MN 07/09/2024

Second time we have used Precision Garage Door. Gregg came today, reviewed our problem, gave us a precise quote which I approved. He did the work explaining what he was doing as he went. Our garage doors are now like new. Thanks for a great job, I'm very satisfied. The price I consider fair for the work done. Also I want to thank Gregg for his service in the Army,

Response from The Precision Team Business Owner

Thank you so much for your repeat business and for your wonderful review! We're thrilled that Gregg provided you with another great experience and that your garage doors are now in excellent shape. We're grateful for Gregg's service in the Army, and we'll be sure to pass along your thanks to him. At Precision Garage Door, providing precise quotes, explaining our work, and ensuring customer satisfaction are our priorities. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Nanette H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Woodbury, MN 06/25/2024

Gregg, our technician was amazing and informative. He gave us options and described What we absolutely needed to do as well as other maintenance he could perform. We had him provide all the maintenance- he cleaned up after he was done and the garage door works better than ever. It has much life left it in! Thanks Gregg!!

Response from The Precision Team Business Owner

Thank you so much for sharing your experience! We're thrilled to hear that Gregg provided you with amazing service and valuable information during your recent visit. Delivering clear options and thorough maintenance recommendations is something we pride ourselves on at Precision Garage Door. We're delighted to hear that your garage door is now working better than ever and has extended life ahead. We'll be sure to pass along your kind words to Gregg. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door!

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Product: Springs

Joshua West

Google 1 2 3 4 5
Farmington, MN 06/23/2024

My appointment with them was between 8-10 am on a Sunday not only is it great that they do weekends but the technician Gregg that they sent out was at my house by 815 cant beat that there was a lot of stuff that needed to be done on my garage door and however I think the price they gave me was fair I just didn't have it at the time the tech didnt at all push me to spend more than i could afford told him all I could afford was the bare minimum repair to get the door working again and he got right to work and was done within a half hour. Great first experience definitely will go through them again next time

Response from The Precision Team Business Owner

Josh, Thank you so much for sharing your experience with us! We're thrilled to hear that Gregg provided such prompt and professional service during your appointment. At Precision Garage Door, we understand the importance of flexible scheduling and transparent pricing. We're glad Gregg could address your garage door needs efficiently and respect your budget. Please don't hesitate to reach out if you have any further questions or require assistance.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Peter Vessenes

Google 1 2 3 4 5
Shorewood, MN 06/11/2024

Fast and excellent service. Very smart technician!

Response from The Precision Team Business Owner

Peter, Thank you for the kind words! We strive to provide fast and excellent service with knowledgeable technicians. We appreciate your feedback.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Matt Beck

Google 1 2 3 4 5
Saint Paul, MN 06/04/2024

We called in the morning and they had our garage door fixed and running great later that same day. Gregg was our technician, a former military member, and he was thorough and very good with everything description of the problem. And he was very patient. I will be going back to him again!

Response from The Precision Team Business Owner

Matthew, Thank you so much for sharing your experience with us! We're thrilled to hear that Gregg provided you with excellent service and that your garage door is now running smoothly. We're proud to have him on our team, and we'll be sure to pass along your kind words to him. We look forward to assisting you again in the future should you need any further assistance with your garage door.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

john kovich

Google 1 2 3 4 5

Technician arrived promptly during our scheduled service time. Within minutes he calmed my anxiety that our busted garage door was repairable, and he had our door operating very quickly. Will definitely call Precision Garage Door again.

Response from The Precision Team Business Owner

John, We're thrilled to hear about your positive experience! Prompt service and skilled technicians are key priorities for us, and we're glad to know that our technician was able to promptly address your concerns and get your garage door operating smoothly again. Thank you for choosing Precision Garage Door, and we look forward to assisting you again in the future if needed.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Mary Rivet

Google 1 2 3 4 5
Saint Paul, MN 05/20/2024

Response from The Precision Team Business Owner

Mary, thank you for taking the time to leave Precision Garage Door a five star review. We appreciate your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Paul D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After our garage door refused to lift, we detected a broken spring and a wheel that had jumped the track. A quick call was made to Precision Garage Door (who we have used before). They offered an appointment time for the next morning, first thing. That morning I received a text at 8:10am that the technician was on his way. Upon arrival, Gregg inspected the entire door and tracks. The inspection revealed that part of the track had worked itself loose, the wheels on our 10+ year old door were rusting and worn out, and of course the spring was shot. Gregg provided an estimate on the spot and, after approval, completed all the work in about an hour. The door is now quiet and operating perfectly. Gregg was professional and a skilled technician. It was a pleasure working with him and Precision Garage Door. When garage door service is needed, they are and will continue be our first call.

Response from The Precision Team Business Owner

Its always great to hear that Precision Garage Door provided exceptional service when you needed it most! Gregg's prompt arrival, thorough inspection, and clear communication about the issues and solutions demonstrate their commitment to quality and customer satisfaction. Completing all the necessary work efficiently and leaving your garage door operating perfectly is a testament to Gregg's skill and expertise as a technician. It's wonderful to hear that you had such a positive experience and that Precision Garage Door continues to be your go-to choice for garage door service. Don't hesitate to reach out to them in the future if you need assistance!

Gregg - Technician

Service Team: Gregg - Technician

Service: Broken Garage Door Spring Repair

Product: Springs

Michael Bowden

Google 1 2 3 4 5

Greg is a very compitent technician. My garage door works like new again!

Response from The Precision Team Business Owner

Michael, we are thrilled to hear your garage door is working like new again! Our technician, Greg is an expert in garage door repair and are happy to hear he did a great job for you. We appreciate your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Dien N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eagan, MN 05/12/2024

The Tech was very good and fix the problems for my garage door .

Response from The Precision Team Business Owner

It's great to hear that the technician was able to effectively fix the issues with your garage door! Skilled professionals who can diagnose and resolve problems efficiently are invaluable. It sounds like you received excellent service, and it's wonderful that your garage door is working smoothly again. We appreciate hearing from you and value your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Opener Repair

Brad Hanson

Google 1 2 3 4 5
Victoria, MN 05/08/2024

Response from The Precision Team Business Owner

Thank you for reviewing your garage door service with Precision Garage Door. We are happy to hear you had a positive experience. We appreciate your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

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