About Gregg
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Reviews for Gregg - Technician
We had a great experience with Precision. We were able to schedule an assessment quickly and easily. The technician Gregg arrived as scheduled within that window and was very polite and thorough in his review. He provided detailed descriptions and logic behind his recommendations. Once we gave the go ahead, he was also able to complete the work same day, which was very much appreciated. We would definitely use Precision again!
Rachel, Thank you so much for taking the time to leave a review of your recent experience with Precision Garage Doors' technician, Greg. We are pleased to hear you were able to schedule with ease and Greg provided you with professional garage door repair. We take pride in providing same-day service. We appreciate you!
Service Team: Gregg - Technician
Service: General repairs & installation
Hi Mary, Thank you for reviewing your recent service with Precision Garage Door. We appreciate your business.
Service Team: Gregg - Technician
Service: General repairs & installation
Last night my wife and son came in for the afternoon, and not a minute after the garage door close we heard a loud metallic *bang*. Went out to take a look and sure enough our garage door spring had blown itself apart. After a quick search and a 5 minute call, the appointment was made for the next morning. Gregg showed up shortly after 8 as promised, looked at our situation and made some recommendations. Overall the door was in good shape, but he showed me where a cable was frayed, 7 of 10nrollers were frozen or stiff, some adjustments needed on the opener, and the end bearings while ok didnt have much life in them. A quick discussion with my wife and an hour of Gregg's handy work and our door is now quieter than ever and operating as good as new. While I'm not exactly looking forward to it, I'll definitely be having Gregg back out to service our other garage door.
Frank, We are so happy to hear that you are pleased with Gregg's prompt and expert repair service including new springs you received for your garage door issue. Those broken springs sure can make some noise when they break. We are happy to have been able to help. We value your business and happy to help when you need us.
Service Team: Gregg - Technician
Service: General repairs & installation
Wayne Gaston
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had a garage door that appeared to be binding because of the unusual noise made when opening and closing. Greg came out the same day and quickly assessed and corrected the problem in just a few minutes with no charge. Precision has always been very reliable and always provided the best service one would expect. Definitely recommended for new garage doors or correcting problems for existing doors.
We are so happy you called with your concerns as we aim for 100% satisfaction and are here to make sure that remains the case. Thank you for putting your trust in our product and our Team and for letting us and others know of your experience with Precision. We appreciate you.
Gregg Traylor was respectful, professional, and knowledgeable. He made us feel comfortable with the repair and answered all of our questions. We will be using Precision going forward when it's time for a new garage door. We are personally recommending Precision and especially Gregg to our friends and family. Thanks, Kali and Steve
Thank you Kali and Steve for your detailed review of Precision Garage Door! We are so pleased to hear that you had such a great experience and found Gregg professional and knowledgeable. We look forward to helping you with your new garage door when that time comes. Thanks again for your business and recommendation to your friend and family. We appreciate you guys!
Service Team: Gregg - Technician
Service: General repairs & installation
Mary, We appreciate the 5 Stars on your recent experience with Precision Garage Door!
Service Team: Gregg - Technician
Service: General repairs & installation
Mike K
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On Sunday April 7, 2024, the torsion spring for our main garage door had broken and I needed to get the garage door fixed so my wife could get to work on Monday. I checked for any services available to make the repair. I found Precsion Door had several 5-star ratings and I decided to call them, figuring that it would not be until Monday the phone would be answered. To my surprise, someone answered, and I explained my situation. The receptionist stated that they would have someone come out on a Sunday. I then asked if this was considered an emergency call, I was told no it was a regular workday for them. Shortly after I booked the repair with Precsion Door, I received an email message stating that Gregg Traylor would arrive between 2:00 and 4:00 pm. I received a phone call from Gregg stating that he was done early with his current appointment early and was on his way to our residence. Gregg arrived at 1:00 pm, he promptly looked over what all was wrong with the garage door other than the torsion spring. He pointed out several items that should be serviced but told me I could do only the torsion spring replacement today. I chose only to replace the torsion spring. Once the work was completed, Gregg explained to me when the garage door was originally installed the torsion spring installed was rated for 300 pounds and the door actually should have had a torsion spring for 350 pounds. He installed the correct spring. Throughout the entire process, Gregg was extremely professional and friendly taking all the time to explain what he had observed that needed to be serviced at some point. He also emailed pictures of things he observed so I can decide when to do these things. Precsion Door’s prices were not out of line, and I would consider using them again for my garage door services!
Thank you so much for your detailed description of your experience getting your garage door issue handled by our Company. We are so happy to hear that you are satisfied with the way your appointment and the repair was handled and it is especially great to hear that you would use us again in the future. We truly appreciate your business and your kind words.
Fast & professional service, easy to book an appointment on line, great service technician.
Tom, thank you so much for taking the time to leave us a review. It is great to hear that you experienced fast and professional garage door service. Thanks again for your business.
Service Team: Gregg - Technician
Service: General repairs & installation
Patrick showed up on time. Very professional. He explained my options and answered all my questions. I would definitely recommend Precision Door.
Thank you so much for your kind words and 5-star review of Precision Garage Door Twin Cities! We are happy that Patrick provided you with a prompt and informative experience, and that you were happy with the services provided. Your satisfaction is our top priority and we are delighted that we could deliver on that. We are grateful for your support and recommendation.
Service Team: Gregg - Technician
Service: General repairs & installation
Showed up promptly, took care of everything on the list and as he was working ended up taking a couple things off after closer inspection. Even came out on St. Patrick's Day.
Jim, Thank you so much for choosing Precision Garage Door Twin Cities. Your positive review means so much to us, and we are thrilled to learn you had such a great experience with our service. Please keep us in mind for any future garage door needs you may have. Thank you again!
Service Team: Gregg - Technician
Service: General repairs & installation
Staff was on-time, communicated everything in detail needing to be repaired and the costs, allowed me to customize the repairs to mitigate cost, repairs all done within the allotted time frame, just excellent service all-around - very professional and customer oriented!! Highly recommend to all.
Thank you, Shawn! We are so pleased you had a positive experience with Precision Garage Door Twin Cities. We take pride in providing our customers with exceptional customer service and expert garage door repair. Thank you for your recommendation and taking the time to share your review.
Service Team: Gregg - Technician
Service: General repairs & installation
Excellent service and quick turnaround time!
Thank you so much, Jason! We really appreciate you taking the time to write such a great review of our services. We're so glad that we were able to get the job done quickly and that you had a great experience. We pride ourselves on providing the best possible service and we look forward to working with you again in the future. Thank you for choosing Precision Garage Door Twin Cities!
Service Team: Gregg - Technician
Service: General repairs & installation
Adam, thank you for taking the time to review us! Here at Precision Garage Door Twin Cities, we strive to provide our customers with the best service and products possible. We are so pleased to hear that you were satisfied with our services. Thank you again for your 5 star review!
Service Team: Gregg - Technician
Service: General repairs & installation

