Gregg - Technician has received 172 reviews, averaging 4.87 Stars!

About Gregg

My name is Gregg Traylor, I was born and raised in Minnesota. I am a U.S Army Veteran and actively serving in the Army Reserves. I enjoy fishing, woodworking and family time. I'm looking forward to providing you with exceptional service.
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Reviews for Gregg - Technician

Joshua West

Google 1 2 3 4 5
Farmington, MN 06/23/2024

My appointment with them was between 8-10 am on a Sunday not only is it great that they do weekends but the technician Gregg that they sent out was at my house by 815 cant beat that there was a lot of stuff that needed to be done on my garage door and however I think the price they gave me was fair I just didn't have it at the time the tech didnt at all push me to spend more than i could afford told him all I could afford was the bare minimum repair to get the door working again and he got right to work and was done within a half hour. Great first experience definitely will go through them again next time

Response from The Precision Team Business Owner

Josh, Thank you so much for sharing your experience with us! We're thrilled to hear that Gregg provided such prompt and professional service during your appointment. At Precision Garage Door, we understand the importance of flexible scheduling and transparent pricing. We're glad Gregg could address your garage door needs efficiently and respect your budget. Please don't hesitate to reach out if you have any further questions or require assistance.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Peter Vessenes

Google 1 2 3 4 5
Shorewood, MN 06/11/2024

Fast and excellent service. Very smart technician!

Response from The Precision Team Business Owner

Peter, Thank you for the kind words! We strive to provide fast and excellent service with knowledgeable technicians. We appreciate your feedback.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Matt Beck

Google 1 2 3 4 5
Saint Paul, MN 06/04/2024

We called in the morning and they had our garage door fixed and running great later that same day. Gregg was our technician, a former military member, and he was thorough and very good with everything description of the problem. And he was very patient. I will be going back to him again!

Response from The Precision Team Business Owner

Matthew, Thank you so much for sharing your experience with us! We're thrilled to hear that Gregg provided you with excellent service and that your garage door is now running smoothly. We're proud to have him on our team, and we'll be sure to pass along your kind words to him. We look forward to assisting you again in the future should you need any further assistance with your garage door.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

john kovich

Google 1 2 3 4 5

Technician arrived promptly during our scheduled service time. Within minutes he calmed my anxiety that our busted garage door was repairable, and he had our door operating very quickly. Will definitely call Precision Garage Door again.

Response from The Precision Team Business Owner

John, We're thrilled to hear about your positive experience! Prompt service and skilled technicians are key priorities for us, and we're glad to know that our technician was able to promptly address your concerns and get your garage door operating smoothly again. Thank you for choosing Precision Garage Door, and we look forward to assisting you again in the future if needed.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Mary Rivet

Google 1 2 3 4 5
Saint Paul, MN 05/20/2024

Response from The Precision Team Business Owner

Mary, thank you for taking the time to leave Precision Garage Door a five star review. We appreciate your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Paul D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

After our garage door refused to lift, we detected a broken spring and a wheel that had jumped the track. A quick call was made to Precision Garage Door (who we have used before). They offered an appointment time for the next morning, first thing. That morning I received a text at 8:10am that the technician was on his way. Upon arrival, Gregg inspected the entire door and tracks. The inspection revealed that part of the track had worked itself loose, the wheels on our 10+ year old door were rusting and worn out, and of course the spring was shot. Gregg provided an estimate on the spot and, after approval, completed all the work in about an hour. The door is now quiet and operating perfectly. Gregg was professional and a skilled technician. It was a pleasure working with him and Precision Garage Door. When garage door service is needed, they are and will continue be our first call.

Response from The Precision Team Business Owner

Its always great to hear that Precision Garage Door provided exceptional service when you needed it most! Gregg's prompt arrival, thorough inspection, and clear communication about the issues and solutions demonstrate their commitment to quality and customer satisfaction. Completing all the necessary work efficiently and leaving your garage door operating perfectly is a testament to Gregg's skill and expertise as a technician. It's wonderful to hear that you had such a positive experience and that Precision Garage Door continues to be your go-to choice for garage door service. Don't hesitate to reach out to them in the future if you need assistance!

Gregg - Technician

Service Team: Gregg - Technician

Service: Broken Garage Door Spring Repair

Product: Springs

Michael Bowden

Google 1 2 3 4 5

Greg is a very compitent technician. My garage door works like new again!

Response from The Precision Team Business Owner

Michael, we are thrilled to hear your garage door is working like new again! Our technician, Greg is an expert in garage door repair and are happy to hear he did a great job for you. We appreciate your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Dien N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eagan, MN 05/12/2024

The Tech was very good and fix the problems for my garage door .

Response from The Precision Team Business Owner

It's great to hear that the technician was able to effectively fix the issues with your garage door! Skilled professionals who can diagnose and resolve problems efficiently are invaluable. It sounds like you received excellent service, and it's wonderful that your garage door is working smoothly again. We appreciate hearing from you and value your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Opener Repair

Brad Hanson

Google 1 2 3 4 5
Victoria, MN 05/08/2024

Response from The Precision Team Business Owner

Thank you for reviewing your garage door service with Precision Garage Door. We are happy to hear you had a positive experience. We appreciate your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Rachel Robertson

Google 1 2 3 4 5
Plymouth, MN 05/06/2024

We had a great experience with Precision. We were able to schedule an assessment quickly and easily. The technician Gregg arrived as scheduled within that window and was very polite and thorough in his review. He provided detailed descriptions and logic behind his recommendations. Once we gave the go ahead, he was also able to complete the work same day, which was very much appreciated. We would definitely use Precision again!

Response from The Precision Team Business Owner

Rachel, Thank you so much for taking the time to leave a review of your recent experience with Precision Garage Doors' technician, Greg. We are pleased to hear you were able to schedule with ease and Greg provided you with professional garage door repair. We take pride in providing same-day service. We appreciate you!

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Mary Wilson

Google 1 2 3 4 5
Lakeland, MN 05/04/2024

Response from The Precision Team Business Owner

Hi Mary, Thank you for reviewing your recent service with Precision Garage Door. We appreciate your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Frank Stanton

Google 1 2 3 4 5

Last night my wife and son came in for the afternoon, and not a minute after the garage door close we heard a loud metallic *bang*. Went out to take a look and sure enough our garage door spring had blown itself apart. After a quick search and a 5 minute call, the appointment was made for the next morning. Gregg showed up shortly after 8 as promised, looked at our situation and made some recommendations. Overall the door was in good shape, but he showed me where a cable was frayed, 7 of 10nrollers were frozen or stiff, some adjustments needed on the opener, and the end bearings while ok didnt have much life in them. A quick discussion with my wife and an hour of Gregg's handy work and our door is now quieter than ever and operating as good as new. While I'm not exactly looking forward to it, I'll definitely be having Gregg back out to service our other garage door.

Response from The Precision Team Business Owner

Frank, We are so happy to hear that you are pleased with Gregg's prompt and expert repair service including new springs you received for your garage door issue. Those broken springs sure can make some noise when they break. We are happy to have been able to help. We value your business and happy to help when you need us.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Wayne Gaston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had a garage door that appeared to be binding because of the unusual noise made when opening and closing. Greg came out the same day and quickly assessed and corrected the problem in just a few minutes with no charge. Precision has always been very reliable and always provided the best service one would expect. Definitely recommended for new garage doors or correcting problems for existing doors.

Response from The Precision Team Business Owner

We are so happy you called with your concerns as we aim for 100% satisfaction and are here to make sure that remains the case. Thank you for putting your trust in our product and our Team and for letting us and others know of your experience with Precision. We appreciate you.

Gregg - Technician

Service Team: Gregg - Technician

Service: Garage Door Repair

Product: Garage Doors

Kali Peterson

Google 1 2 3 4 5

Gregg Traylor was respectful, professional, and knowledgeable. He made us feel comfortable with the repair and answered all of our questions. We will be using Precision going forward when it's time for a new garage door. We are personally recommending Precision and especially Gregg to our friends and family. Thanks, Kali and Steve

Response from The Precision Team Business Owner

Thank you Kali and Steve for your detailed review of Precision Garage Door! We are so pleased to hear that you had such a great experience and found Gregg professional and knowledgeable. We look forward to helping you with your new garage door when that time comes. Thanks again for your business and recommendation to your friend and family. We appreciate you guys!

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Mary Kolles

Google 1 2 3 4 5
Lino Lakes, MN 04/17/2024

Response from The Precision Team Business Owner

Mary, We appreciate the 5 Stars on your recent experience with Precision Garage Door!

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Mike K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

On Sunday April 7, 2024, the torsion spring for our main garage door had broken and I needed to get the garage door fixed so my wife could get to work on Monday. I checked for any services available to make the repair. I found Precsion Door had several 5-star ratings and I decided to call them, figuring that it would not be until Monday the phone would be answered. To my surprise, someone answered, and I explained my situation. The receptionist stated that they would have someone come out on a Sunday. I then asked if this was considered an emergency call, I was told no it was a regular workday for them. Shortly after I booked the repair with Precsion Door, I received an email message stating that Gregg Traylor would arrive between 2:00 and 4:00 pm. I received a phone call from Gregg stating that he was done early with his current appointment early and was on his way to our residence. Gregg arrived at 1:00 pm, he promptly looked over what all was wrong with the garage door other than the torsion spring. He pointed out several items that should be serviced but told me I could do only the torsion spring replacement today. I chose only to replace the torsion spring. Once the work was completed, Gregg explained to me when the garage door was originally installed the torsion spring installed was rated for 300 pounds and the door actually should have had a torsion spring for 350 pounds. He installed the correct spring. Throughout the entire process, Gregg was extremely professional and friendly taking all the time to explain what he had observed that needed to be serviced at some point. He also emailed pictures of things he observed so I can decide when to do these things. Precsion Door’s prices were not out of line, and I would consider using them again for my garage door services!

Response from The Precision Team Business Owner

Thank you so much for your detailed description of your experience getting your garage door issue handled by our Company. We are so happy to hear that you are satisfied with the way your appointment and the repair was handled and it is especially great to hear that you would use us again in the future. We truly appreciate your business and your kind words.

Gregg - Technician

Service Team: Gregg - Technician

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Cocchiarella

Google 1 2 3 4 5
Woodbury, MN 04/09/2024

Fast & professional service, easy to book an appointment on line, great service technician.

Response from The Precision Team Business Owner

Tom, thank you so much for taking the time to leave us a review. It is great to hear that you experienced fast and professional garage door service. Thanks again for your business.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Sandra Johnson

Google 1 2 3 4 5

Patrick showed up on time. Very professional. He explained my options and answered all my questions. I would definitely recommend Precision Door.

Response from The Precision Team Business Owner

Thank you so much for your kind words and 5-star review of Precision Garage Door Twin Cities! We are happy that Patrick provided you with a prompt and informative experience, and that you were happy with the services provided. Your satisfaction is our top priority and we are delighted that we could deliver on that. We are grateful for your support and recommendation.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Jim Smyth

Google 1 2 3 4 5
Chaska, MN 03/18/2024

Showed up promptly, took care of everything on the list and as he was working ended up taking a couple things off after closer inspection. Even came out on St. Patrick's Day.

Response from The Precision Team Business Owner

Jim, Thank you so much for choosing Precision Garage Door Twin Cities. Your positive review means so much to us, and we are thrilled to learn you had such a great experience with our service. Please keep us in mind for any future garage door needs you may have. Thank you again!

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Shawn Jackson

Google 1 2 3 4 5
03/18/2024

Staff was on-time, communicated everything in detail needing to be repaired and the costs, allowed me to customize the repairs to mitigate cost, repairs all done within the allotted time frame, just excellent service all-around - very professional and customer oriented!! Highly recommend to all.

Response from The Precision Team Business Owner

Thank you, Shawn! We are so pleased you had a positive experience with Precision Garage Door Twin Cities. We take pride in providing our customers with exceptional customer service and expert garage door repair. Thank you for your recommendation and taking the time to share your review.

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Jason Brandenborg

Google 1 2 3 4 5
Edina, MN 03/13/2024

Excellent service and quick turnaround time!

Response from The Precision Team Business Owner

Thank you so much, Jason! We really appreciate you taking the time to write such a great review of our services. We're so glad that we were able to get the job done quickly and that you had a great experience. We pride ourselves on providing the best possible service and we look forward to working with you again in the future. Thank you for choosing Precision Garage Door Twin Cities!

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

Adam Tlougan

Google 1 2 3 4 5

Response from The Precision Team Business Owner

Adam, thank you for taking the time to review us! Here at Precision Garage Door Twin Cities, we strive to provide our customers with the best service and products possible. We are so pleased to hear that you were satisfied with our services. Thank you again for your 5 star review!

Gregg - Technician

Service Team: Gregg - Technician

Service: General repairs & installation

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