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Reviews for Gregg - Technician
We had an emergency situation and called Precision Door Service in Maple Grove. They responded quickly and professionally, sending out Gregg, who was absolutely outstanding. Gregg arrived promptly, diagnosed the issue right away, and handled everything with skill and efficiency. His professionalism, clear communication, and attention to detail gave us complete confidence throughout the process. The service was seamless from start to finish, and Gregg went above and beyond to make sure everything was working perfectly before he left. It’s rare to find a company that combines speed, expertise, and genuine customer care, but Precision Door Service delivered all three. I highly recommend Precision Door Service for anyone needing reliable, top-notch door repair, and I especially want to commend Gregg for his exceptional work.
Thanks for taking the time to leave a positive review, Judah. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Apple Valley, MN team.
Service Team: Gregg - Technician
Service: Garage door consultation,General repairs & installation
Bradley & Erline Holman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gregg Trayler explained everything clearly before and after installation of opener, springs, etc. He explained the reason for the failure and completed the job quickly. Very satisfied with everything.
Deb & Pete Gerber
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I used Precision in 2020 and was pleased with the service. The technician, Gregg Traylor was on time, communicated what needed to be done and was very professional. Would definitely recommend your company to anyone that asks. Thank you Pete Gerber
Super fast. Prompt service. Did a thorough job and had our garage door working in an hour. (Needed new opener and track)
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.
Service Team: Gregg - Technician
Service: General repairs & installation
Ask for Greg if you get a choice. He was absolutely phenomenal and was very professional and friendly. I can't recommend this company enough for anyone that needs garage work done. To be candid, they're probably a touch on the higher side of pricing but you get what you pay for in life and with this team I feel like I got every cents worth for a job extremely well done.
We really appreciate you taking the time to leave us a review Ken. Thank you for the review and comments.
Service Team: Gregg - Technician
Service: General repairs & installation
Service Team: Gregg - Technician
Service: Garage door consultation
Gregg did a great job of repairing my door, quick and easy.
We appreciate your positive review, Paul! Thank you for your recommendation and we are glad to hear that you had a great experience with us.
Service Team: Gregg - Technician
Service: General repairs & installation
Had PGD come and replace a broken spring on my old wood garage door about 6 months ago. Door seemed heavy to me after awhile so they sent a tech out and warrantied a part and adjusted it at no charge. Both service techs were great and they stand behind their work! Totally recommend without hesitation.
Thank you for your positive feedback! We're glad to hear our team effectively addressed your garage door issues and provided excellent service. Your recommendation means a lot to us!
Service Team: Gregg - Technician
Service: Garage door consultation,Customer support,General repairs & installation
Gregg was great to work with for our garage door repair. After completing an inspection of the door, he provided a few recommendations, ranging from addressing the specific issue to improving the door's operation. Appreciated the time he took to answer questions on each, and didn't push for one over the other.
Thanks for taking the time to leave a positive review, Lee. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Maple Grove, MN team.
Service Team: Gregg - Technician
Service: General repairs & installation
Alex was prompt, professional, and very helpful. He arrived less than two hours after our initial call. I highly recommend their services.
Thank you for choosing Precision Garage Door Service, John! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Service Team: Gregg - Technician
Service: Garage door consultation,Customer support,General repairs & installation
Greg was prompt and extremely knowledgeable when explaining the service needed today. He identified exactly what was a problem and how to fix it. The work was finished quickly. I would recommend Precision Door for any garage door service.
Wow, thank you so much! We appreciate you sharing with our Precision Garage Door Service crew. We appreciate you taking the time to share and providing insight into your visit. Thank you!
Service Team: Gregg - Technician
Service: General repairs & installation
Our garage door was stuck halfway down, with the cable wrapped around the rollers. Precision came out on a Sunday to review, fix the door so we could lower it and then returned on Tuesday to fix it. Great service, would highly recommend.
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.
Service Team: Gregg - Technician
Service: General repairs & installation
Great work. Saw problem, fixed problem. The technician was prompt, efficient, knowledgeable, and effective.
Tom, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team
Service Team: Gregg - Technician
Service: Garage door consultation
Gregg did a great job of explaining the situation with my door opener and he came up with 3 possible solutions. He explained each option and provided me with the pros and cons of each option including the cost. He was professional and very knowledgeable. I will recommend Precision Garage Door to everyone.
Thank you for choosing Precision Garage Door Service, Tim! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Service Team: Gregg - Technician
Service: General repairs & installation
Super quick service. Called and had the issue resolved within 1.5 hours - Gregg was very helpful and provided incredible service
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.
Service Team: Gregg - Technician
Service: Garage door consultation
Called and got appt. set for next day. Time slot given and tech notified me when on his way. Est. given and repairs done same time. Tech helpful and knew what he was doing.
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.
Service Team: Gregg - Technician
Service: Garage door consultation
If I could give 0 stars I would. The technician was a fear mongering salesman. Way overpriced. Wish I would've done more research before having these guys come out. Avoid, avoid, avoid. Absolutely terrible.
Hi Chris. Thank you for reaching out and sharing your feedback and insight here. We are disappointed to hear that your visit was less than stellar. We always strive to be the best of what we do and that includes leading with honest, skills that help solve your needs and never upselling. We are honestly always here striving to do the good work we do and stand behind it. If you would like to continue the conversation, feel free to reach out to our team directly. This has also been shared with our internal team. Thank you for reaching out. Have a great evening!
Service Team: Gregg - Technician
Service: General repairs & installation
Provided thorough information professionally. Very friendly.
Thank you Lori for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.
Service Team: Gregg - Technician
Service: General repairs & installation
He quickly coded new replacement openers. And Gregg was also a bright conversationalist!
Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.
Service Team: Gregg - Technician
Service: Customer support
I had a wonderful experience today with Precision Door. I needed my seal on the bottom of my door replaced and I was able to get same day service! Gregg T. came out and actually reached out to my other company that had a sticker on my door that had replaced it last to see if it was still under warranty. I truly appreciated him checking on that on his own. It turned out it was not as I had spoken to them on the phone as well. I had Gregg install a brand new one for a better price than my previous company I had used. because of his gesture I know who I will call next time I need service! He made it a bit longer than the old one so I shouldn’t have any gaps. Gregg was very pleasant and professional and performed the service very efficiently. I will definitely call Precision Door again if I have any other Garage Door issues!
Thank you for choosing Precision Garage Door Service, Jean! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Service Team: Gregg - Technician
Service: General repairs & installation
On time, knowledgeable technician, great service, thanks!
Thank you for your positive feedback, Ed! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.
Service Team: Gregg - Technician
Service: General repairs & installation
Amazing service, communication was great and work was done in a timely manner. Would definitely recommend as I had a great experience.
Thanks for taking the time to leave a positive review, Nate. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Rochester, MN team.
Service Team: Gregg - Technician
Service: General repairs & installation
The repair tech arrived right on time, despite the early hour in the morning. He was very knowledgeable and got the repair done quickly. Before he left he told me some things to look for with my door operation that I had never been told before.
Thank you for your positive review! We're glad our technician arrived on time and provided helpful information about your garage door. Your satisfaction is our priority.
Service Team: Gregg - Technician
Service: General repairs & installation
Our technician, Gregg was super nice. He installed a new garage door opener and explained everything so I could understand it. It’s definitely an investment but Gregg made the process and price very worth it!
Wonderful, thank you for this review. We love to hear and see it. Have a lovely day. Reach out for anything else, we're always here for your garage door needs. Thanks for the support and shout-out to our Precision Garage Door Service crew!
Service Team: Gregg - Technician
Service: General repairs & installation
Explained everything thoroughly. Repair was done quickly.
Hey there, thank you for the fabulous review, shout-out and kind words. We appreciate you taking the time to provide clarity into your visit and share with us. Have a lovely day ahead and reach out for any garage door needs! Thanks!
Service Team: Gregg - Technician
Service: General repairs & installation
I called Precision Garage Door in the morning and Gregg was at my home in the afternoon. Gregg did an inspection, explained what he was going to do and quoted me a reasonable price. I stayed outside and watched and he explained everything he was doing. He even gave me some tips and tricks. Gregg was great and you definitely have my business in the future. Hopefully I won't need you again. A++++
Hey there, thank you for the fabulous review and kind feedback, we appreciate your kind words, support and for sharing. Have a wonderful week ahead and reach out for any garage door needs. Our team at Precision Garage Door Service is always here for you and yours! Thanks again!
Service Team: Gregg - Technician
Service: General repairs & installation
Showed up on time, very friendly, gave clear and concise answers before and after the work was quoted/completed, did a thorough inspection of all components and included actual photos of the parts to provide justification for the suggested or required repairs, completed the work in about 1 hour without needing to schedule a future appointment or go somewhere to get parts/supplies, provided explanation of the work completed after the fact to prove what had been done, offered an unbeatable warranty. Would recommend to anyone who needs work done for their garage door. I will use them again if the need arises. Extremely satisfied!
Hi there, thank you for the glorious review, shout-out and kind feedback. We appreciate you sharing and taking the time to provide clarity into your visit with our team at Precision Garage Door Service. Thanks for sharing!
Service Team: Gregg - Technician
Service: General repairs & installation
Booked Saturday afternoon. Garage door installed on a Sunday. Took 2 hours. Service person knowledgeable, helpful, friendly. Very happy.
Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!
Service Team: Gregg - Technician
Service: General repairs & installation
Gregg was great, he knew what he was doing. He did everything in a timely manner and very curious way!!
Hey there, thank you for the fabulous review, rating and feedback! We appreciate your insight into your experience with our Precision Garage Door Service team. We value your full detailed feedback into your visit. Thanks for supporting us and choosing us for your garage door needs!
Service Team: Gregg - Technician
Service: General repairs & installation
Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!
Service Team: Gregg - Technician
Service: General repairs & installation

