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Jameson - Technician

Jameson - Technician
Service Team
Reviews: 16
Average: 4.88 stars
Jameson - Technician has received 16 reviews, averaging 4.88 Stars:
1 2 3 4 5

Jameson - Technician's Bio:

Hello. My name I Jameson. I am a Minnesota native. With my free time I enjoy working on cars and motorcycles. I spend most of my time in the garage. I look forward to assisting you with all of your garage door needs.

Review:

Today Jamison came to our home (on time) to repair our broken garage door. We were not able to get cars out of the garage as the door had broken when we opened it in the AM. Jamison was very thorough in is inspection. Jamison reviewed with me anticipated costs prior to the work commencing. The work Jamison completed the way he communicated with me directly are worth 5 stars to me. THANKS JAMISON for your help today!!

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A Response from: The Precision Team

We are happy to hear that your garage door issues were addressed in a timely and professional fashion. We value hearing of the details of your experience as they show how important every step of the repair process really us to us and to you. Thank you for your business and your kind words.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

Great work and service in a timely manner. Jameson was thorough and professional. I would recommend Precision to anyone.

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A Response from: The Precision Team

We appreciate your recommendation and your comments. We are happy to have been able to provide the repair service you expect and deserve. We're here for you should you need us again in the future.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

I just had my garage door repaired by Precision. My expectations were totally met regarding all aspects of the call. Scheduling was easy and Jameson, the Precision technician, was very professional, effectively explained options and did great work...I couldn't ask for more. I recommend this company!

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A Response from: The Precision Team

We are pleased to hear your complete review from scheduling your garage door repair visit to completion of the service. Thank you for pointing out the timely, friendly and professional service provided as that is what we strive for. We appreciate your business and your comments. Thanks again.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

They were amazing!!! I called on a Saturday evening and they were at my house the next day. They explained everything in simple terms and had the door working perfectly within an hour. I would definitely recommend them to anyone who is in need of garage door repair!

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A Response from: The Precision Team

Thank you for your kind words and excitement in your recent garage door repair service. We love hearing that we exceed our customers' expectations and will strive to continue that level of service in the future. We appreciate hearing from you.

Jameson - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jameson - Technician
Review:

Jameson came early which was a pleasant surprise. He explained everything that needed to be done and gave recommendations for possible future repairs. He did a great job!

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A Response from: The Precision Team

We appreciate your business and your feedback. It is good to hear you experienced timely and expert service - we appreciate you.

Jameson - Technician Service Provided:
Garage Door Repair

Product:
Rollers

Service Team: Jameson - Technician
Review:

Jameson came to fix our garage door and we can finally stop searching for the company to turn to. After having multiple people out over the last few years, his professionalism and customer service was superior. He helped talk through future upgrades without being pushy and we are calling Precision when it's time for any future garage door needs!

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A Response from: The Precision Team

That is great to hear! Thank you for your patronage and for your complete review regarding not only the service you received from us; but also what you notice about other garage door companies that are out there. We are so happy to know that your repair visit was professional and thorough and that we have a new customer in the family.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

Precision provides the best service with friendly and knowledgeable staff. Yesterday I called about a problem with my opener and Jamie was out this morning and fixed it! The crew that installed our doors last year were great as well.

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A Response from: The Precision Team

Thank you for your repeat business and for letting us know that you are happy with our team and our customer service. We are happy to hear that your garage door and opener issues have been taken care of promptly and expertly.

Jameson - Technician Service Provided:
Garage Door Opener Repair

Service Team: Jameson - Technician
Review:

1. Usually I do not review. But this time I want to let you know of the exceptional experience I had with Percision. 2. I called firm I have done business on a Thursday. They could come out until Monday. 3. Went to Goggle and Percision was selected and the site was great. 4.Called and phone person was easy to work with and knowledgeable. Was scheduled for Thursday. Received a E confirmation after I hung up. 5. Technician called 20 minutes out. 6.Tech J.L. Was fantastic.THANK YOU

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Jameson - Technician Service Provided:
Broken Garage Door Spring Repair

Service Team: Jameson - Technician
Review:

Jameson is terrific. Very polite and informative. On time and very easy to work with. Thank you for helping us out! _Kimberly

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A Response from: Kristi Hartmon

We are happy to have helped with your garage door repair needs. Thank you for your trust in our company and for letting us know of your recent experience. We appreciate you.

Jameson - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jameson - Technician
Review:

Tried a different garage door company I had used in the past for a repair/replacement. That company had not returned a phone message for 3 days. I chose Precision based on other customer reviews and reading the biography. I really thought the pictures of team members and focus on customer safety was huge. I knew exactly who the technician was and informed the entire time. Service was prompt and entire garage system was evaluated- not just the initial problem. Would recommend Precision every time.

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A Response from: Kristi Hartmon

Thank you for giving Precision a chance to become your new Garage Door Repair Company! We appreciate hearing all of the aspects of our business model that you value. Thank you for your business and for sharing your experience which helps us continue to provide the service our customers expect and deserve.

Jameson - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Jameson - Technician
Review:

Jameson Leach...Very professional in every way. He arrived 5 minutes early...I LIKE THAT!! After the intros, he explained what he was going to do, grabbed his clipboard and went to it. He had the inspection done very quickly then explained why it was to our benefit to replace both springs instead of just the one broken spring. He also inspected the rollers, tracks, chain, motor and all other parts connected to the door. He had ALL the repairs, lubes, springs etc done within an hour. He also explained some maint. points that I was unaware of. I HIGHLY RECOMMEND THIS GENTLEMAN AND THIS COMPANY FOR ALL GARAGE DOOR REPAIRS!!!

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A Response from: Kristi Hartmon

We appreciate your thorough and positive review of your recent garage door repair service! Thank you for letting us know that you appreciate our timeliness and expertise when servicing our Customers' garage door issues. We aim to fix it right the first time to keep the inconvenience a non-functional garage door poses to a minimum and are happy to have you back on track again.

Jameson - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jameson - Technician
Review:

Jameson did a terrific job in installing and explaining how our new garage opener works. He didn’t try to oversell us on options but explained why we might want some. The 21 point check system pointed out some things that needed attention. Thanks again JV and BV

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A Response from: Kristi Hartmon

Thank you for your business and for your review on your recent experience with us. We are happy your garage door issues were addressed in an easy to understand manner and expertly taken care of. We are happy to help should you find yourself in need in the future.

Jameson - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Jameson - Technician
Review:

In what seems to be an era of poor customer service I was pleasantly surprised of the great service I received from Precision. They responded the same day, within the time period they said they would and called to tell me they were 20 minutes away for our appointment. Jameson was the technician, he was pleasant, very informative, diligent and good to work with. Installation of a new opener was quick; Jameson was very helpful getting all the remotes set and he explained the billing so I understood it completely. It might not be possible, but I'd suggest you ask for Jameson for all your service needs.

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A Response from: Kristi Hartmon

Thank you so much for taking the time to explain just how happy you were with the service you received recently on your garage door repair visit. We are always happy to help, and are very pleased to hear we went above and beyond to get the job done right for you. We welcome the referrals and appreciate your kind words; you are the most valuable part of what we do.

Jameson - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Jameson - Technician
Review:

Jameson did a great job and was very knowledgeable.

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A Response from: Kristi Hartmon

Thank you for your business and your feedback. We appreciate you!

Jameson - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jameson - Technician
Review:

Prompt service and knowledgeable explanation of problem. Jameson, our technician was friendly and very attentive. This is our 2nd experience with Precision and we will certainly call again if any problems arise. Thank you. MG

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A Response from: Kristi Hartmon

Thank you for your repeat business and for your kind words explaining just why we are Precision! We strive to be timely, professional and considerate which is what sets us apart. Thank you for recognizing what we do and sharing that with others. We appreciate you.

Jameson - Technician Service Provided:
Garage Door Opener Repair

Service Team: Jameson - Technician
Review:

3 stars. Jameson did okay, he's a okay guy. Everything was just okay. I know I wanted a new opener. Jameson offered me a $1k garage door opener. I told him I called before service and was quoted $599. So then we agreed on $619 for a new opener. Got rollers, bottom brackets and cables on both sides replaced. That was a different cost. I was okay with price. He had issues with the Genie opener install. Said it would be 2 hours. Took 4+ hours. Also forgot to bring my light bulb that was included in purchase. But he brought it the next day. I noticed 2 loose nuts and bolts. The 2 Hockey Stick nuts and bolts were very loose and able to turn out by hand, called him and he said yes they need to be tight. I was able to do it myself. He was very rushed so he forgot. Also left staples on my garage floor. I sweep but just would have liked it clean with service. End result was okay. Didn't love it, didn't hate it... slightly disappointed given that they have 4.9 stars on Google.

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A Response from: Kristi Hartmon

We are sorry to hear that you have had this experience with us. Please be assured that we take your concerns seriously and will do all that we can to resolve them. Feedback from customers is an essential component of our business and helps us to improve. Please allow a short time for us to review your issue before we come back to you with some next steps.

Jameson - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Jameson - Technician
St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124
Precision Garage Door Western Wisconsin
Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016