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Jameson - Technician

Jameson - Technician
Service Team
Reviews: 3
Average: 4.33 stars
Jameson - Technician has received 3 reviews, averaging 4.33 Stars:
1 2 3 4 5

Jameson - Technician's Bio:

Hello. My name I Jameson. I am a Minnesota native. With my free time I enjoy working on cars and motorcycles. I spend most of my time in the garage. I look forward to assisting you with all of your garage door needs.

Review:

Jameson did a great job and was very knowledgeable.

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A Response from: Kristi Hartmon

Thank you for your business and your feedback. We appreciate you!

Jameson - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Jameson - Technician
Review:

Prompt service and knowledgeable explanation of problem. Jameson, our technician was friendly and very attentive. This is our 2nd experience with Precision and we will certainly call again if any problems arise. Thank you. MG

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A Response from: Kristi Hartmon

Thank you for your repeat business and for your kind words explaining just why we are Precision! We strive to be timely, professional and considerate which is what sets us apart. Thank you for recognizing what we do and sharing that with others. We appreciate you.

Jameson - Technician Service Provided:
Garage Door Opener Repair

Service Team: Jameson - Technician
Review:

3 stars. Jameson did okay, he's a okay guy. Everything was just okay. I know I wanted a new opener. Jameson offered me a $1k garage door opener. I told him I called before service and was quoted $599. So then we agreed on $619 for a new opener. Got rollers, bottom brackets and cables on both sides replaced. That was a different cost. I was okay with price. He had issues with the Genie opener install. Said it would be 2 hours. Took 4+ hours. Also forgot to bring my light bulb that was included in purchase. But he brought it the next day. I noticed 2 loose nuts and bolts. The 2 Hockey Stick nuts and bolts were very loose and able to turn out by hand, called him and he said yes they need to be tight. I was able to do it myself. He was very rushed so he forgot. Also left staples on my garage floor. I sweep but just would have liked it clean with service. End result was okay. Didn't love it, didn't hate it... slightly disappointed given that they have 4.9 stars on Google.

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A Response from: Kristi Hartmon

We are sorry to hear that you have had this experience with us. Please be assured that we take your concerns seriously and will do all that we can to resolve them. Feedback from customers is an essential component of our business and helps us to improve. Please allow a short time for us to review your issue before we come back to you with some next steps.

Jameson - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Jameson - Technician
St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
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(715) 629-1310

(715) 629-1310
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(651) 355-1712

(651) 355-1712
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(651) 605-0426

(651) 605-0426
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(612) 326-3844

(612) 326-3844
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(952) 252-6189

(952) 252-6189
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(763) 354-7246

(763) 354-7246
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(763) 317-1427

(763) 317-1427
Precision Garage Door Twin Cities
Office: (651) 355-1714
53 Woodlynn Ave
Suite C

St. Paul, MN 55117
Precision Garage Door Twin Cities
Office: (952) 800-3338
14607 Felton Ct
Suite 118

Apple Valley, MN 55124
Precision Garage Door Western Wisconsin
Office: (715) 201-2933
595 Schommer Dr
Suite B

Hudson, WI 54016