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Devon - Technician

https://precisiondoormn.comDevon - Technician
Service Team
Reviews: 216
Average: 4.94 stars
Devon - Technician has received 216 reviews, averaging 4.94 Stars:
1 2 3 4 5

Devon - Technician's Bio:

Hello, my name is Devon Nelson. I am a Minnesota native - born and raised. I look forward to providing the best customer service possible each and every day. I am excited to meet you and take care of your garage door and opener needs. When I’m not at work I enjoy photography, basketball, and bowling.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon was great!

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devine was great

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon did an excellent job explaining the good and bad with our garage door and unit and provided top notch service repair. Devon provided excellent customer service and would highly recommended his services!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding! Devon Nelson is a highly competent and knowledgeable service technician. He arrived on time and was courteous and friendly.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very courteous, time efficient and great job! We will defiantly use this company again.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing! We got them through a home warranty and called literally within 30 seconds of making the claim. They were great about communication and making us feel safe with having work done on/in our home. Our technician, Devon, was so courteous (took his shoes off when going through the house to get to the garage door. I didn't even ask and that just spoke volumes to me), kind, and relayed information in a way that was easy to understand. He worked hard and efficiently and got it working in no time! They were pleasant and easy to work with and I would recommend them 10/10 times. Thank you!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks Devon for a job above and beyond my expectations!!!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon was an amazing young man , he was knowledgeable and extremely polite and fast worker ,

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon Nelson came across as a positive, personable service person and explained why he was doing what he was doing. The person training with him even swept the leaves out of my garage. Thank you very much

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic Service! Devon, the Service Technician, was friendly and knowledgeable. He provide options and was an absolutely pleasant person to work with. I really like the email that I received ahead of time confirming the appointment and giving me a picture and small bio of Devon so I knew who to look for. Affordable pricing and same day service without the surcharge because it was a Saturday.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent and quick service.Devon came out promptly and was very courteous and took care of my garage door. He fixed what I needed done but wasn't pushy about adding other unnecessary repairs at this time.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon was our repair person. We had broken springs and was going out of town at 2:30pm. Devon showed up on time and told him we had a plane to catch. He said he would work as fast as he could and will do it right so we could catch our flight. He got it done perfectly and made our flight. Had off to Precision Garage Door for Hiring this person. And thanks to Devon for helping us out.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon couldn't have been more professional. He did a thorough inspection and gave me his assessment. I thought his recommendation to replace the cables was solely an upsell, until he showed me the cable that only had 4 strands intact at the loop end. He really went the extra mile to do a great job for us. I will definitely be calling him back when I have any other garage door needs. What a Rockstar employee! Thanks Devon!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response and appointment set up.

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was outstanding ! On time and extremely cordial. Completed work in short amount of time. Would definitely recommend this company.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tec was polite. Prompt he seemed knowledgeable. He said that someone would get back to me in a couple of days With an estimated for the repair. That’s where the problem is !! No one ever got back to me ...14 Days Later ....nothing. I called again. Nothing. David Wib. Zero Stars !!!!

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A Response from: Kristi Hartmon

David, thank you for bringing this to our attention. Tom was able to get ahold of you and get your replacement panel ordered. Thank you for giving us a second shot. We appreciate the chance to earn your business.

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have a American Home Shield policy and they select the service provider. I was totally satisfied with the service rep and the quality of the work.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Star rating - It was very reassuring to call for service as door down & unable to lift up & I needed to be in for cataract surgery by 8:00 AM next morning. Technician came promptly, called stating he was on his way. He was very pleasant, explained exactly what he was doing, fixed it, showed us parts replaced, etc. Very satisfied with the service and efficient, pleasant young technician.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon's service was excellent - inspected the garage door, provided options, was timely, and very courteous. Completed work in an orderly quick fashion.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Devon was awesome! He arrived on time was very courteous and informative. He did a wonderful job in less than an hour! I would highly recommend Precision Door Service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent courteous service and right on time. Devon was friendly and gave an excellent overview of options with no pressure to do the most expensive.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon was a very polite and efficient person. I think that he is a very loyal employee also.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon did a great job repairing our door. I would recommend him for any job. Very courteous and professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The rep was very competent and courteous. I would recommend less aftershave. I have an extreme reaction to perfumes, aftershaves, etc. my throat gets irate do and I start to cough. Not his problem, mine but nonetheless just thought I would mention it. Also, last fall Tom came to fix the cables on my door, told me my door was in bad shape and said a comparable door would cost about $850. Imagine my surprise to order a new one today for $1300+. It is what it is. I'm sure my new door will be fabulous. Just sayin.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response and the tech, Devon was great. But the price for the 25 minute repair was ridiculously high. $160 for two 2 cables and 2 brackets - at Home Depot $20 $50 labor for lube & tune - sprayed door hinges that took 30 seconds $200 labor to reset door and rewind cables - took 25 minutes including setup & cleanup So as a retiree I just paid the tech over $500 per hour to fix my door and that's just not right. I know there's some experience involved here but still? What ever happened to simple, fair time & material pricing? Sorry but can't justify calling you again.

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision did an excellent job replacing broken springs and installed new cables and end bearings. Their technician arrived on time and completed his repair very efficiently. He was professional, knowledgeable and patiently answered all my questions. It was great that they offered a same day service. Highly recommend Precision and Devan for future garage door repairs and install.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon was great! He was timely, explained the damage, and offered repair options. His work was thorough and efficient. He was a pleasure to work with. Thanks!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon came out to service my garage door. In 15 minutes he had diagnosed the issue and fixed it. He also explained the issue in easy to understand terms and told me what steps to take if the problem happened again. Very impressed with Devon and everyone I had contact with at Precision Door.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Repair was more than I anticipated but Devon and his partner did a very good job with the work they performed. They were on time, quick with their work and I think the door is working better than it ever has. Hopefully it lasts a long time which I think it will because they were very through with what they inspected and worked on.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and knowledgeable! Davon did a very nice job

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Service Provided:
Garage Door Opener Install

Product:
Opener

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