About Chuck
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Reviews for Chuck - Technician
Robert and Joann Cramer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Pleased with service and chuck's courtesy. Nice work. Wish he would have mentioned the 3% CC service fee - would have written a check.
Thank you so much for the 5-star rating! We're delighted to hear about your positive experience with Precision Garage Door. Providing exceptional service and ensuring customer satisfaction are our top priorities. If you have any further feedback or need assistance in the future, please don't hesitate to let us know. We appreciate your support!
Service Team: Chuck - Technician
Service: General repairs & installation
We greatly appreciate your 5-star rating which is positive feedback! At Precision Garage Door, we are committed to providing excellent service and ensuring our customers are satisfied with our work. If you ever need assistance with your garage door in the future, please feel free to contact us. Thank you again for choosing Precision Garage Door!
Service Team: Chuck - Technician
Service: General repairs & installation
Precision Doors and their tech Brian were great. After a power outage, we manually opened our garage door and it slipped off its tracks. Precision Door came out the same day, and they not only got the door back on track, but lubed and tightened the springs and left us in better shape than before. Thank you!
Thank you so much for your wonderful feedback! We're delighted to hear that Brian and the Precision Door team could assist you promptly and effectively after your garage door slipped off its tracks. Ensuring your door operates smoothly and safely is our top priority, and we're glad we could leave you in better shape than before. If you ever need further assistance, don't hesitate to reach out. Thanks again for choosing Precision Garage Door!
Service Team: Chuck - Technician
Service: General repairs & installation
Chuck was able to diagnose the problem right away. He even pointed out broken parts on the door that I was not aware of. I will definitely call him again if more problems come up.
Jeff, Thank you for your positive review! We're thrilled to hear that Chuck was able to quickly diagnose the issue and identify additional problems you weren't aware of. It's great to know that you had a satisfying experience and that you'll consider us for any future needs. If you have any more questions or need assistance down the road, don't hesitate to reach out. Thanks again for choosing Precision Garage Door Twin Cities!
Service Team: Chuck - Technician
Service: General repairs & installation
Mark F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick service, called at 1:45 new springs installed by 2:45. Chuck was knowledgeable and helpful. Answered all my questions. Door is working great. Price was a bit high $690 for two springs installed. I can buy these springs for $240, I'm sure your cost is less. When I called to make appointment I asked for ballpark estimate. I was told something like $225 installed. Well that was for one spring. I have two springs and a heavy door so my springs are more expensive. A couple simple questions for customers [i.e. # of springs and type of door] would allow you to give much better estimates.
Thank you for your feedback and for choosing Precision Garage Door. We're pleased to hear that Chuck provided quick and knowledgeable service, and that your door is now working great. Regarding the pricing, we apologize for any confusion. We strive to provide accurate estimates, and your suggestion regarding additional questions for better estimates is valuable to us. We'll review our processes to ensure clearer communication in the future. If you have any further questions or need assistance, please feel free to reach out to us directly. We appreciate your business and hope to serve you again in the future.
Ethan S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Garage door came off the tracks, bent everything up, and could not even be closed. They were out within hours, even bumping us up when there was a cancellation. Talked over a couple of options from full replacement to quick repair to keep our garage secured for now with zero pressure. I will absolutely be using Precision when I replace the door next year.
Thank you for your wonderful review! We're glad we could promptly assist with your garage door issue and provide options to secure your garage. At Precision Garage Door, we prioritize your safety and satisfaction, and we're delighted you felt no pressure in making your decision. We look forward to helping you with your garage door replacement next year. If you have any questions or need further assistance in the meantime, please don't hesitate to reach out. We appreciate your trust in Precision Garage Door!
Service Team: Chuck - Technician
Service: Garage Door Repair
Fast, efficient and fair! THANK YOU
Lloyd, Thank you so much for your fantastic review! We're thrilled to hear that you found our service fast, efficient, and fair. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Thanks again for choosing Precision Garage Door Twin Cities!
Service Team: Chuck - Technician
Service: General repairs & installation
Great work and tech was trustworthy and did the work and did it right. Thanks
Noah, We appreciate your positive feedback of your recent garage door service call with Precision Garage Door. We value your business.
Service Team: Chuck - Technician
Service: General repairs & installation
Frank K
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chuck Nichols was excellent! He arrived early, was very factual and explained all that needed fixing on our garage door. The door sounded like a bucket of bolts before and now closes so softly. We appreciate Chuck’s friendliness and expertise. We will recommend your company to any of our family, friends and neighbors. Thank you. We appreciated the professionalism and great work ethic.
Thank you so much for sharing your experience with Chuck from Precision Garage Door! We're thrilled to hear that Chuck provided excellent service, arriving promptly and addressing all your garage door needs efficiently. It's great to know that your garage door now operates smoothly and quietly, thanks to his expertise. At Precision Garage Door, we strive to deliver friendly and knowledgeable service, and we're delighted that Chuck's professionalism and work ethic stood out to you. Your recommendation means a lot to us, and we look forward to assisting any family, friends, or neighbors you refer to us. We appreciate your business and trust in our services. If you ever need assistance in the future, please don't hesitate to reach out.
Superb communication, knowledge, and service orientation. Options are recommended to educate the customer and provide the best experience.
Douglas, Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our team at Precision Garage Door. Providing clear communication, expert knowledge, and a service-oriented approach are priorities for us, and we're glad that you found our recommendations helpful in making informed decisions. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your trust in our services.
Service Team: Chuck - Technician
Service: General repairs & installation
Kathy Radick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our technician did a great job. Very prompt, courteous, knew exactly what the problem was. We need a whole new opener, which he promptly installed. It works beautifully now, very quiet! We’re extremely pleased with everything! Thank you for the great service!
Thank you so much for your kind words! We're thrilled to hear that our technician provided prompt and courteous service, and that your new garage door opener is working beautifully and quietly. We strive to deliver excellent service and we're delighted that you're extremely pleased with the outcome. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Precision Garage Door!
Sandy Johs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our technician today was the best ever. He explained everything needed to be replaced answered all our questions. Chuck left all up to us. It was fix or no opener. We understood everything very well. Chuck Nicole's very good handling people. Very polite gentleman knows his job very well. Would hire him in a heart beat if I was still in the business field.
Sandy, Thank you for sharing your wonderful experience with Precision Garage Door! We're thrilled to hear that Chuck provided such exceptional service during your appointment. It's fantastic to know that he took the time to explain everything thoroughly and answered all your questions, leaving you feeling informed and confident in your decisions. Should you ever need assistance in the future, don't hesitate to give us a call. We'll be more than happy to help. Thank you for choosing Precision Garage Door!
Harry Blahnik
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I support local businesses. The installer was on time and very professional.
Thank you for supporting local businesses! We're glad to hear that our installer was punctual and professional during your garage door opener installation. Your satisfaction means a lot to us, and we appreciate your feedback. If you ever need any further assistance with your garage door or have any questions, feel free to reach out. We're here to help!
Chuck was everything the reviews promised!!! Was able to come out the next day, on time, explained the problems our garage door had and went about fixing it in the time he said it would take. On top of that he was great to work with! Writing the check was easy
Jane, That's fantastic to hear! We're thrilled that Chuck lived up to our reputation for excellent service. We strive to provide prompt, transparent, and efficient solutions for our customers, and it sounds like Chuck delivered just that. We appreciate your feedback and thank you for choosing Precision Garage Door!
Service Team: Chuck - Technician
Service: General repairs & installation
Avoid these guys at all cost. Their receptionist is completely clueless at providing estimates. I got a quote for $210 to replace a garage door spring. When asked if that's for a 2 car garage door, the receptionist gave some vague answer like "it's our high cycle spring". Tech comes over provides an estimate for $970!!! Even if the receptionist had stated $210 PER SPRING. $420 is not even 50% of $970. These guys are just fishing for their $80 tech service fee. Worst home repair experience I've endured. Go to any other vendor tons of other trust worthy businesses out there that value their craftsmanship and word.
We're deeply sorry to hear that you were unhappy with your booking experience. This falls short of the high standards we set for ourselves. We understand the importance of transparent communication and accurate estimates, but our receptionist cannot accurately give estimates over the phone as the price of the spring depends on the size and weight of your door. We appreciate your feedback and will use it to improve our services moving forward. If there's anything we can do to rectify this situation or regain your trust, please don't hesitate to reach out to us directly.
Service Team: Chuck - Technician
Service: General repairs & installation
Scott R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service performed promptly. Chuck was extremely knowledgeable and courteous.
Thank you for taking the time to share your experience with Precision Garage Door! We're thrilled to hear that you received excellent service performed promptly by Chuck. Providing knowledgeable and courteous service is at the core of what we do, and we're delighted that Chuck exceeded your expectations. Your satisfaction is our priority, and we're grateful for your feedback. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Precision Garage Door!
Jorge A
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Was way out of line quote compared with other service providers.
Thank you for providing feedback on your experience with Precision Garage Door. We're sorry to hear that you found our quote to be higher than other service providers. We strive to offer competitive pricing while maintaining the highest standards of quality and service. However, we understand that price is an important factor for our customers, and we appreciate your honesty in sharing your perspective. If you would like to discuss your quote further or explore options to better meet your budget, please don't hesitate to reach out to us. Your satisfaction is important to us, and we want to ensure that you receive the best value for your investment. Thank you for considering Precision Garage Door, and we hope to have the opportunity to exceed your expectations in the future.
Service Team: Chuck - Technician
Service: Broken Garage Door Spring Repair
Leif S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chuck arrived on time, assessed the situation efficiently and with obvious knowledge. He provided me with our options, listened to my concerns & questions. He was able to put a fix on our very damaged garage door which gives us some time to pick ou a much-needed new one and have it ordered. HIGHLY recommend Precision. They always arrive timely and are very knowledgable and helpful.
Thank you for taking the time to share your positive experience with Precision Garage Door! We're thrilled to hear that Chuck provided you with excellent service, from his timely arrival to his knowledgeable assessment and helpful guidance. It's our priority to ensure that our customers feel heard and informed when making decisions about their garage door repairs or replacements. We're glad that we could provide a temporary fix to your damaged door while you take the time to choose a new one. Your recommendation means a lot to us, and we look forward to assisting you with your future garage door needs.
Service Team: Chuck - Technician
Service: Garage Door Repair
Nanci S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Second time I have used Precision Door - prompt, knowledgeable and quickly available to help when my opener died with my car inside
Thank you for choosing Precision Garage Door again! We understand the urgency when your garage door opener fails, especially with your car inside. We're pleased to hear that our team was able to promptly assist you and resolve the issue efficiently. Your satisfaction and peace of mind are important to us, and we appreciate your continued trust in our services. Should you need any further assistance or have any questions in the future, please don't hesitate to call on us!
Bill L
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our door broke on Friday & Precision send Chuck Nichols out 2 hours after our call. We were so grateful for the fast service. Chuck was knowledgeable & professional. Our garage door was back working & our holiday weekend went on as normal. Thank you Precision Door & Chuck!!
Thank you for sharing your experience with Precision Garage Door! We're thrilled to hear that we could provide you with fast and efficient service when your door broke, especially on a holiday weekend. Chuck is indeed a valuable member of our team, and we're delighted to hear that he was able to swiftly address the issue with professionalism and expertise. Ensuring that your holiday weekend continued without disruption was our priority, and we're glad we could make that happen. We appreciate hearing from you and value your patronage.
Faith R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very pleased with the service I received from the pleasant and professional technician this morning. On time was able to understand what the problem was as explained by the technician.
We're delighted to hear about your positive experience with Precision Garage Door! Thank you for sharing your feedback. Providing prompt and professional service is a top priority for us, so we're thrilled to know that our technician met your expectations. It's great to hear that they were able to understand the issue and address it effectively. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.
For no known reason our garage door opened while we were out of town. Once we got home, I called Precision Garage Door, on a Saturday morning and our service person, Chuck, was at our house in about 90 minutes. Chuck was very knowledgeable and did a great job explaining all the problems he found with the garage door. One of the issues he found was pretty serious, and if left alone could have resulted in someone getting hurt. Chuck fixed all the problems, explained everything and even programmed the openers for us. We will always use this company for future garage door maintenance and service. Highly recommend them.
Mary, We're glad to hear that Chuck was able to promptly address the issues with your garage door and ensure its safe operation. Customer Service and Safety is our top priority at Precision Garage Door, and we appreciate your trust in us to resolve the problem efficiently. It's wonderful to know that you were satisfied with Chuck's service and that you'll continue to rely on us for your future garage door needs. If you ever need assistance again, don't hesitate to reach out. Thank you for your recommendation!
Service Team: Chuck - Technician
Service: General repairs & installation
Roger F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Did a chat on-line (3 min) and informed individual of a broken spring. Service man was assigned and dispatched from Mpls. within 1 hour. Springs, rollers, rails and cables all replaced in 1-1/2 hours. Great service, great job. Very professional with a 3 year warranty. Would highly recommended.
Thank you so much for taking the time to share your experience with our home service business! We're thrilled to hear that you were satisfied with the efficiency and professionalism of our team. Providing prompt and reliable service is our top priority, and it's wonderful to know that we were able to address your issue quickly and effectively. We understand the inconvenience that comes with a broken spring, so we're glad we could get a service technician out to you promptly. Our team is dedicated to delivering high-quality workmanship, and we're delighted that you were pleased with the replacement of your springs, rollers, rails, and cables.Thank you again for choosing Precision Garage Door, and for recommending us to others. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!
On time, delivered what i needed at a fair price.
Excellent, Robert! Happy to hear we delivered on time at a fair price. We value your business.
Service Team: Chuck - Technician
Service: General repairs & installation
Stephen D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chuck was professional, courteous and competent. He offered us a range of services after inspecting our garage door and cables. He performed the installation in a timely manner and explained in detail the parts and labor involved. He is a great representative of your company
Thank you for letting us know that Chuck is a model representative of Precision Garage Door! His professionalism, courtesy, and competence are exactly the qualities you'd want in a service technician. Offering a range of services and explaining the details thoroughly demonstrates a commitment to customer satisfaction and transparency. Completing the installation in a timely manner is also a testament to his efficiency and skill. It's wonderful to hear that Chuck provided such a positive experience, and it reflects well on the Company as a whole. If you ever need assistance in the future, don't hesitate to reach out to Precision Garage Door and request Chuck again!
Ann Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chuck showed up on time, and while checking things over he explained issues and offered explanations and solutions.. Among the reasons for being there was the garage door opener which he replaced; in hind sight, there was no discussion about the type of opener we wanted which we should have done. In the end, we have a new setup that works very smoothly and quietly, and all should be well for several years to come.
It's great to hear that Chuck provided thorough explanations and offered solutions while addressing the issues with your garage door opener. While it's understandable that you might have wanted a discussion about the type of opener beforehand, it's reassuring that the new setup is working smoothly and quietly. Sometimes, technicians might have recommendations based on their expertise, but it's always good to communicate preferences upfront. Nonetheless, it's clear that Chuck ensured your garage door system is in good shape for the foreseeable future. If you have any further questions in the future, don't hesitate to reach out; we appreciate you.
KW
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service
Thank you! We're thrilled to hear that you're satisfied with our service. Customer satisfaction is our top priority, and we always aim to provide the best experience possible. If there's anything else we can assist you with or if you have any feedback, feel free to let us know. We appreciate your support!
E Babione
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door spring broke on a Saturday morning and Precision had a tech out to fix it before 4pm the same day. They also gave my whole door system a maintenance check. Very professional, timely, and reliable.
Thank you for taking the time to share your experience with us, E Babione! We understand how inconvenient it can be when your garage door spring breaks, especially on a weekend. We're delighted that our team was able to promptly address the issue and provide you with professional and reliable service. Ensuring the safety and functionality of your garage door system is our top priority, and we're glad we could also conduct a maintenance check to help prevent future issues. If you ever need assistance again, feel free to reach out. We appreciate your trust in Precision!
Katie Blanchette
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I’ve finally found a reputable garage door company I can trust. My technician, Chuck, was here on time and was able to identify all the issues causing years of headaches with my door. He was efficient and I feel confident that my garage door will be working well for years to come.
Katie, thank you for taking the time to leave us such a wonderful review. Precision Garage Door takes pride in our knowledgeable technicians who can diagnose and repair any door issues, and I am glad you were able to experience that first hand with Chuck.

