Garage Door Repair in Minneapolis & St Paul - Page 80

Taylor Gould

Their availability on a weekend was a HUGE plus. Also, the technician they sent out was very knowledgeable, easy to deal with and friendly. I had one major issue with them. They aren't able to service garage door spring mechanisms with internal springs (Wayne Dalton brand). I understand that this is their prerogative. However, it would have been helpful if during me booking my appointment that they had asked what brand I had up front. It would have saved them a trip and me a bill for $85 only for them to tell me they can't do anything other than install a completely different system for $1200+. Overall though, other than this issue, I would use them again.

Logan Kent

Showed up on time. Worked efficiently and door works great. Price was very competitive.

Rebecca Wolf

Great product, great team. This is the second door this team has installed for us and it's been a great experience both times. The process was easy from start to finish.

Glen Bloomer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick did a great job, very professional!!!

Kristina S

Good, prompt service. However, the $400 labor fee for an hour of work was a bit shocking!!

Jim Dougherty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Initial response was great. We had a salesperson out the same day we called on 8/21. After the salesperson verified the door we chose was in stock, we were told we would be getting a call in a few days to schedule the installation. After 2 1/2 weeks of no contact,we called only to be told the door was missing a panel and the additional panel would arrive the following Tuesday. We again had no contact to update/schedule the install, therefore called again on Friday. We were set up to have install the next Thursday between 11 and 1. At 2 pm, having not heard from the installation team,we again called as we needed to leave home for another commitment. Today, 6 weeks after our initial contact with the salesperson, we finally got the door installed. The installers were friendly and knowledgeable. But due to the poor communication from the office, I am not sure we would use your company again.

Nan Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gregg was very prompt and professional. He explained the entire process and showed me the results of his inspection and gave me my options on how I could proceed. Very satisfied with him and the work that he did.

Craig Warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very happy with your service and the problem was solved fast! The serviceman was very professional and helpful.

C E Tobler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have always had a very good experience when I need assistance from Precision. Professionals with the knowledge and patience to solve the problem.

Charlie Cadwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was quick to schedule for next day service, the tech was able to explain things very well, performed a minimal maintenance service to tighten up part of our garage and everything was working great! Very fast, and great pricing. I would definitely use precision again!

Kari F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day appointment easily made online. We were contacted by the technician on their way and they arrived in the time block as scheduled. Our technician Gregg was professional and thorough. Gregg answered all of our questions and provided options for the repairs we needed.

Will Kenny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was excellent, arrived on time, thoroughly explained what the problem was, offered us options. Then he carefully explained what he had done, pointing out some of the parts he had replaced. He was very professional but friendly and a pleasure to work with. All in all, very satisfied with this service call/

Greg Eesley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was excellent. He answered all of my questions and did a thorough inspection of my garage door and found some other parts that needed to be replaced. Thank you

Scott Burger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Three years ago to the day my garage door spring failed, which another company replaced. Three years later another snapped spring. I decided to call another company and was on the schedule for a same day repair. Alex, the tech, did an inspection pointing out things that should have been replaced previously. Work was done in less than an hour with lifetime guarantee on the spring. Great service.

Margaret Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door (installed 1989) has been acting up a bit over the last few days. Today we thought we should get it checked out. I looked at the reviews for Precision and saw the great ratings and I now understand why! The woman who helped me on the phone was amazing. She got someone scheduled (today). Chuck our technician was fantastic. Excellent communication about arrival time, and explaining what was going on. Gave us a couple of options for what absolutely needed to be done and what would be a good idea to fix right now. We ended up just getting it all done and everything was great. We will definitely recommend Precision to our friends. Thanks so much.

Peter Dwyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Installer Greg was punctual and completed the work in a timely manner while offering advice on future work we may want to have done.

Steven Mrdjenovich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installers did a wonderful job, they even took the time to program both vehicles and my phone to the new opener. Your entire staff was amazing!

Phyllip Putz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chuck was very congenial, and, I'm sure, an expert. However, I was quoted something in the low $200s to replace the spring on our single garage door, but when he saw the door, the price went up to over $600. The customer service person did say "starting" at $200, but even after asking what it might be, did not indicate anything close to $600. I paid the $85 service fee (which is waived if they do the work) and thanked him for coming. Although I'm sure no one intends this, and I did explain what kind of door it is, it feels like a classic bait and switch.

Lane Burger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I can't say enough.....polite, very knowledgeable, great personality. He had a lot to do and did it very well.... For the company's sake hope you have many equals to this guy

Dale Van De Loo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called needing same day service. My call was answered promptly and courteously. The technician or office emailed to tell me he was on his way. I appreciated the picture provided with the email. He was courteous, knowledgeable, not at all pushy, and highly accommodating. I needed the repair of an opener bracket attachment to the door and purchased a number of items needing upgrades. I HIGHLY recommend Precision and will use them as needed in the future.

James Roth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bryce was very clear on what my issue was and also suggested some things that would improve the performance of my door which I had him do. I am very pleased with the work and Bryce was friendly and easy to work with.

Dan P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. They arrived about 3 hours after calling. The tech showed up and was very fast and explained the problem. Had the parts and was done in about 45 mins. Will for sure use them again.

Heinz Frei

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great professional service.

Steve Fahs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian did a great job. He was upfront about the quote. He did quality work and even did more than he promised. He exceeded my expectations. Next time I need work on my garage door I will be calling Precision Garage Doors.

Mark Melendez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was professional, personable and did a great job communicating what was needed to complete the repairs on my garage doors. Overall, a great experience!!

Lori Gustafson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door Service met all of my expectations...the technician was knowledgable and very timely. While the service was a bit more expensive than I initially anticipated, I understood that quality repairs come at a cost. Chuck provided a detailed breakdown of the charges before starting any work, which I found very helpful.

Kim Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chuck came out the day I called for repair. He quickly diagnosed the issue and explained the options for fixing it. It now works better than it has in the past couple of years. Thank you,

Julie Davison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on Thursday morning to find out if Precision Garage Door did tune ups, I just moved to the area and could tell that the garage doors haven't had any attention. Adam came out same day and get everything taken care of right away. I will recommend this company to my neighbors!