About Troy
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Reviews for Troy - Technician
Angie Heldstab
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent customer service, professionalism and honesty from Troy and his assistant. Highly recommend Precision Door MN to anyone.
Service: Broken Garage Door Spring Repair
Product: Springs
Genelle Anton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had a great experience with this company! Troy was the technician that came, calling to let us know his eta. He was professional, knowledgeable, did a great job!! We would highly recommend this company!!
Service: Garage Door Repair
Ruth Noles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service.
Service: Garage Door Repair
Kyle Blenkush
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Troy did a fantastic job diagnosing and fixing the problems with my opener. He was very informative and explained all of the fixes he made. He was also very helpful and answered all of my questions. I'm extremely satisfied with the service I received. Thank you. I will definitely be a returning customer when I require maintenance or repairs on my garage door in the future.
Service: Garage Door Opener Repair
Product: Springs
Tom Lybeck
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
One of our garage doors needed repair on a Friday afternoon. I called Precision not expecting to get anyone out to repair it today. From the initial call with Kara to the service work done by Troy they will be our “Go To” for anything garage door related. Within 3 hours Troy had the door back operational. Thank you Troy and Precision.
Service: Garage Door Opener Repair
Steven Bormus
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick dame day service.
Service: Garage Door Opener Repair
Product: Garage Door Opener
Ken Pilcher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Broken garage door spring discovered when we tried to leave home about 8 p.m. Searched internet for repair companies. Called and was told a technician was available between 10:00 and 12:00 the next day. Made the appointment and received a call about 10:30 from Troy who said he would be at my house within 10 minutes. Troy confirmed the broken spring and a few of the rollers were in need of replacement. He prepared an estimate of work he felt was appropriate and explained why. He showed me the cost of each item and the total cost of the job. He worked efficiently and was done within 1.5 hours. He gave me the opportunity to review the work and answered my questions. Recommend Troy highly.
Service: Broken Garage Door Spring Repair
Product: Springs
Rachel Hankin Wolff
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They came the next day and not only tuned up our garage doors but gave me helpful tips. Really nice friendly service, reasonable price! Thanks!
Service: Garage Door Repair
Linda Schmit
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Usually use Overhead garage door but they were not avail. We had Troy...He was awesome, he went to above and beyond
Service: Garage Door Repair
Steve Larson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The cable broke on our garage door last night when we returned home. As it is a weekend we were concerned we wouldn't be able to get anyone to repair it before next week. We called Precision because we have used you before and you were able to provide a technician very quickly. Troy quickly repaired the cable and the door was back in service. He was very courteous and knowledgeable and provided very good service. We will definitely call Precision for repairs again in the future.
Service: Garage Door Repair
Product: Cables
Tom Lloyd
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My technician, Troy, was a total professional and really made a stressful situation easy and clean. Precision is now my door company and will be going forward. Great job!!!
Service: Garage Door Repair
Mike Prenosil
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Troy figured out the problem right away. The socket didn't work. He connected an extension cord to the opener and the door worked. He also alined the electric eye do that it would word consistently. He sprayed the rollers so they would run smoother.
Service: Garage Door Opener Repair
Bill Walker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Troy came over on Monday, May 17th to repair a broken door. Not only did he call and update me on his arrival time, was right on the dot, and repaired the door in question, solved another door issue, explained the situation, answered questions, and provided the best Customer Service that myself and neighbor have seen in a long time! He is excellent at communicating, and knows his job backwards & forwards. It was a pleasure having him here. Please advise him of this ! Sincerely, Bill Walker
Service: Broken Garage Door Spring Repair
Andy Holt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your reacvtion to my distress call was within 2 hours and Troy called ahead and on time. He was excellent in explaining options to fix my son's door. Work completed in 45 minutes. Thank-you Andy Holt
Service: Broken Garage Door Spring Repair
Pat Bartow
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Troy was friendly and professional. He explained the problem and what he did to fix the garage door opener.
Service: Garage Door Opener Repair
Product: Opener
Mike & Naomi Kane
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very quick and thorough service! Excellent customer service between operator and tech.
Service: Broken Garage Door Spring Repair
Product: Springs
Kevin Overlund
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Troy was fantastic!
Service: Garage Door Repair
Howard Chetek
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service, Worked a chat (best experience I've had with those) with Ashley, on a Sunday morning and before noon, the technician, Troy was at our place. He clearly explained what was happening and offered solutions for our 15 year old door. 90 minutes later it was all set to go. He didn't have one part (surge protector) so indicated he would be back out the next day to install and, like clockwork he was. Highly recommend this company.
Service: Garage Door Opener Install
Product: Garage Door Opener
LaTarsha B.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door Service Twin Cities met all my expectations!! I spoke to a representative in a timely manner and they answered all my inquiries/ questions. I was also able to get a same day/weekend technician appointment. The technician Troy was friendly, kind and knowledgeable. The technician also took his time and was thorough with the garage door repair. I’m very pleased with Precious Door Service from start to finish. Work well done. Thank you!!!!
Service: Garage Door Repair
Loren Dressler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Troy was here on time and ready to go. He took the time to explain how the work was to be done and the cost of it. When he finished, he walked me through the process and asked if I had any concerns. I would highly recommend Troy and your company in the future.
Service: Garage Door Repair
Jeff Spicer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Troy was very professional from the time he arrived. He showed me step by step on all the issues that could be causing my door to fail. He found the problem and fixed it and showed me exactly what was causing the issue. He also game me a quote on some preventive maintenance that will cause further issues in the future. I would recommend this company.
Service: Garage Door Repair
Jason D.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Troy came out on a Sunday morning. He was personable, knowledgeable, and took pride in his work. He did a fantastic job getting our garage door up and running again. I would ask for him again!
Service: Garage Door Repair
Product: Cables
Vann Rogers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Troy exceeded expectations. Troy called to see if he could come a little early since he was ahead of schedule which helped me tremendously. Troy did a fantastic job and upgraded some additional parts which will save us from having to have another visit in the near future.
Service: Broken Garage Door Spring Repair
Product: Springs
Heather Peppard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you Troy so much your customer service! you were fabulous I appreciate all your advice and all your help thank you for the coupon very helpful!
Service: Garage Door Repair
Product: Springs
Peter Southard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast, polite, efficient.
Service: Garage Door Repair
Tom Abramson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional company. I called at around 5 pm and appointment was scheduled for the next morning at 8am. They sent an email which included a bio of our technician Troy who would be coming. Very professional & knowledgeable. Great service! I have no doubt that all their technicians would be great. I highly recommend Precision.
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Brian Gudio
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt; diagnosed the problem and corrected it. It required a correction of alignment of the sensors and a new key pad. Only half an hour of time required for the technician.
Service: Garage Door Opener Repair
Product: Remotes / Keypad
Bill Kniefel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Amazing service from Troy. Called for an appt at 8:00, they were here by 10:30, and done with the job by 11:30. Very affordable as well. This company is top notch! Other local company didn't have any appts for 5 days.
Service: Garage Door Repair
Mark Rabine
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I needed someone quick. When I called you could come out fast. Everything went very good. Knowledgeable Tech. Done in know time. Very nice to work with.
Service: Broken Garage Door Spring Repair
Product: Springs
Daniel Knutson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My tech was Troy. He did a great job and gave me a good recommendation with no pressure. While he just installed a new opener, I'm considering a new door as well.
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener

