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Owner Tom Hartmon

Owner Tom Hartmon
General Manager
Reviews: 47
Average: 5.00 stars
Owner Tom Hartmon has received 47 reviews, averaging 5.00 Stars:
1 2 3 4 5

Owner Tom Hartmon's Bio:

My name is Tom Hartmon; I’ve been married to my wife, Kristi for 24 years and we have two adult children, Derek and Jake. We are proud co-owners of Precision Door Service-Twin Cities with our business partners, Craig and Erica. I enjoy being outdoors snowmobiling, jet skiing, and spending time at our family cabin. I have over twenty-seven years of technical service experience with most of those in the food service industry. I enjoy being hands-on and solving problems. I take pride in providing top level service to our customers and helping them with their garage door and opener needs. I look forward to meeting you to have the opportunity to earn your business and trust.

Review:

We had high expectations based on website presence and customer reviews, and those expectations were far exceeded. Tom was knowledgeable and thorough in his assessment of our issue, and helped solve the issue to our complete satisfaction.

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 07/05/2018
Garage Door Repair
,
Review:

I had difficulty closing my garage door at 9:30 pm. I had seen a Precision Garage Door truck down the street while I was walking the dog and immediately thought to go down and take a picture of the truck so I could call them the next day. Instead of taking a picture, I was able to talk to Tom and he said he could come down and take a look right away. He came down to my house after 10:00 pm and by 11:00 had our door working perfectly. He also gave me an incredible deal. I couldn’t be more pleased with the service we received.

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A Response from: Kristi Hartmon

It was Tom's pleasure to help you with your garage door needs! Happy to help. Thank you for your review.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I was happy with the fast service I received and that there was several options on the costs.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

When I learn our two cars are trapped in the garage at 7:30 on a Sunday morning, I have very little hope of much getting done till Monday or later. I tried Google anyway. Found Precision. Called the # with little expectation. From the way Kristi answered the phone to how Tom handled things when he arrived (9:40am) was nothing short of spectacular. He departed less than two hours later.We could not be happier!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Outstanding job from start to finish.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Thank you for the fast and wonderful service today, Tom! Very kind and thorough in explaining the concerns found. Will definitely recommend to others!

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A Response from: Kristi Hartmon

Katie, Thank you for review your service with Precision Door and Tom. We are happy you had a great experience with us. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tom was great. He explained everything with lots of details and answered all my questions and made some great suggestions. Very professional and friendly

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Had a cable break this afternoon. Called for service today and was scheduled between 7 and 9 Pm. Was told that Tom would do the repair. He called at 6:30 and was here at 6:45. The repair was done very professionally and the cost was very reasonable. I will be calling them when I need a door replacement. Very honest and professional company. Five stars plus!

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Service Provided:
Garage Door Repair

Review:

very satisfied with service from Tom, timely, polite, gave us good advice and trustworthy

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Service Provided:
Garage Door Repair

Review:

I am so glad I found Precision to get my garage door and opener working properly. Tom was wonderful to work with, was on time and took the time to explain what the problem was and how he remedied it. I have used other company's in the pass, but I was never impressed with them like I was with Precision. They have a customer for life.

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A Response from: Kristi Hartmon

Thank you Tom! We appreciate your taking the time to review your service with Precision. We are happy your were pleased and excited to have a customer for life.

Service Provided:
Garage Door Opener Repair

Review:

Fast response time, professional, explained clearly, the work to be done. Finished product looked and worked great. Reasonable pricing.

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A Response from: Kristi Hartmon

Thank you! We appreciate your review and your business.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Could not be more satisfied with the service. Tom was on time (in a snowstorm), professional and thorough. He presented all potential options in a no pressure approach. Hopefully, my friends won’t have garage door problems, but if they do, I’ll make sure they call your company

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A Response from: Kristi Hartmon

Thank you for taking the time to review your service with Precision Door and Tom. We appreciate your business and your recommendation.

Service Provided:
Garage Door Repair

Review:

Called Precision Door as our garage door would not close unless you held the remote until the door shut when the sun was hitting the door. Called the Co. that put the door in last year (Warranty) and he adjusted the rail. Never fixed it. Tom came out and knew EXACTLY what the problem was and fixed it right!!!! Thanks......Dave L.

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A Response from: Kristi Hartmon

Thank you for your review, Dave. Tom was happy to help and we are glad your door is now fixed right.

Service Provided:
Garage Door Repair

Review:

Had a garage door spring bust on a Sunday and they fixed it. That day. Service Tech was great and great price. We will be recommending Precision to our friends.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

They answered their phone on Easter and did the needed repairs the next morning. He was very professional!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Arrived on time, explained everything before starting, and fixed my door quickly. I would definitely recommend!

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A Response from: Kristi Hartmon

Thank you for your business and taking the time to review your service. We are happy you were pleased and thank you for the recommendation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Outstanding service! I had a "call-back" to address some noise issue and Tom provided detailed assessment, service and information for me to address this should it happen again. I was very impressed, as always, by Precision's awesome customer service!!

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A Response from: Kristi Hartmon

Thank you for your feedback. It is our pleasure to stand behind our products and service. We value you as our customer and appreciate your business.

Service Provided:
Garage Door Opener Repair

Product:
Opener

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St. Paul Area

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(651) 355-1712

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(651) 605-0426

(651) 605-0426
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(612) 326-3844

(612) 326-3844
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(952) 252-6189

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(763) 354-7246

(763) 354-7246
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(763) 317-1427

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Suite C

St. Paul, MN 55117
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