Patrick - Technician has received 217 reviews, averaging 4.82 Stars!

About Patrick

Hello, my name is Patrick. I was born in Washington State but was raised the majority of my childhood here in Minnesota. I spend a lot of my free time with my wife and little man. I enjoy anything outdoors and play baseball as it is my go to sport. I also enjoy golfing when I can. I look forward to assisting you with all your garage door needs!
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Reviews for Patrick - Technician

CraigP

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hopkins, MN 07/18/2024

Very thorough inspection - Issue quickly fixed - Reasonable pricing - Pleasant and knowledgeable technician.

Response from The Precision Team Business Owner

Thank you for your review! We're delighted to hear that you had a positive experience with Precision Garage Door. Providing thorough inspections, quick resolutions, reasonable pricing, and pleasant, knowledgeable technicians are all priorities for us. If you have any more questions or need further assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

Patrick - Technician

Service Team: Patrick - Technician

Service: Garage Door Opener Repair

Penny M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was impressed when I called to make an appointment to get my garage door checked out/replaced & was told they'd come within a couple day. In today's world that's almost unheard of. The technician called as promised & did a great job. No pressure & an honest review of what he could do - answered all my questions & did a fantastic job. He was courteous, did a great job & I have to admit I am one happy customer. I would recommend Precision again to anyone who needs their services. I'd give them 5 stars anytime.

Response from The Precision Team Business Owner

Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with Precision Garage Door from start to finish. Providing prompt service and honest assessments is something we pride ourselves on, and we're delighted that our technician could meet your expectations. Your recommendation means a lot to us! If you ever need any further assistance or have more questions in the future, please feel free to reach out. We appreciate your trust in us and will be happy to assist with any garage door needs again!

Patrick - Technician

Service Team: Patrick - Technician

Service: Garage Door Opener Install

Product: Garage Door Opener

Mike S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eagan, MN 07/15/2024

Patrick arrived a few minutes ahead of schedule. He inspected our entire garage door and all components. He noticed wear on the cables, said our spring was in great shape and offered options for repair or replacement of our opener. He explained the costs and benefits of each. Since our door is 30 years old, we opted to replace the unit. He did the work in a timely fashion, cleaned up after himself, showed me how to operate the opener, and program our wall units, vehicle openers, and set up the My Q app.. Trust, Value, Quality and Service are the reasons I recommend them

Response from The Precision Team Business Owner

Thank you so much for your detailed and positive review! We're delighted to hear that Patrick provided you with such thorough and professional service. At Precision Garage Door, we prioritize trust, value, quality, and service, and we're thrilled to know that these values resonated with you. It's great to hear that Patrick not only completed the work in a timely manner but also took the time to explain everything and ensure you were comfortable with the new opener setup. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again should any other needs arise.

Patrick - Technician

Service Team: Patrick - Technician

Service: Garage Door Opener Install

Product: Garage Door Opener

Mike Deacy

Google 1 2 3 4 5
Hudson, WI 07/12/2024

Patrick was polite and courteous, was here when he said he would be and explained everything that would be done and if we agreed. We were thrilled with the service and will definitely call if we need any other repairs and highly recommend Precision Garage door for the future.

Response from The Precision Team Business Owner

Thank you so much for your glowing review! We're thrilled to hear that Patrick provided you with excellent service—polite, courteous, and punctual, just as we strive for at Precision Garage Door. It's fantastic to know that he thoroughly explained everything and ensured you were comfortable with the service provided. We sincerely appreciate your recommendation and are honored to be your go-to for future garage door needs. Please don't hesitate to reach out if there's anything else we can assist you with.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Jim Wilka

Google 1 2 3 4 5

Patrick R. was very knowledgeable and personable. Before he started, he explained exactly what we needed - and didn't need. Highly recommend!

Response from The Precision Team Business Owner

Thank you so much for your kind words Jim! We're thrilled to hear that Patrick provided you with knowledgeable and personable service. At Precision Garage Door, we pride ourselves on clear communication and ensuring our customers receive only the services they truly need. Your recommendation means a lot to us! Please don't hesitate to reach out if there's anything else we can assist you with in the future.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Souvanh Bouphasavanh

Google 1 2 3 4 5

Patrick is a good Technician knows what he’s doing finished on time I would recommend him to my friends job well done

Response from The Precision Team Business Owner

Thank you so much for your positive review! We're thrilled to hear that Patrick provided you with excellent service and that you would recommend him to your friends. At Precision Garage Door, we take pride in our Technicians' expertise and commitment to completing jobs on time. Your recommendation means a lot to us! Please don't hesitate to reach out if you need any further assistance.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

PJ V

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Minnetonka, MN 07/08/2024

My garage door cable broke because the bottom mounting plates were rusty. I called around midday on Saturday and was able to schedule an appointment the next day (on Sunday) at noon. The technician (Patrick) was on time, very polite and knowledgeable. He presented me with options for items that should be replaced, and he completed the work well within the time estimate he gave me. Precision Garage Door came highly recommended by my local hardware store and after using them, I understand why. They will be my go-to going forward.

Response from The Precision Team Business Owner

Thank you so much for your glowing review! We're delighted to hear that Patrick provided you with excellent service and that you had a positive experience with Precision Garage Door. Providing timely and knowledgeable service is a priority for us, and we're glad Patrick could present you with options and complete the work efficiently. We truly appreciate the recommendation from your local hardware store and your decision to make us your go-to for garage door needs. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Patrick - Technician

Service Team: Patrick - Technician

Service: Garage Door Repair

Heather Lam

Google 1 2 3 4 5

Response from The Precision Team Business Owner

Heather, Thank you for taking the time to share your experience with us! Your satisfaction is our top priority, and we’re grateful for your trust in our services. If you ever need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing Precision Garage Door Twin Cities!

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Michael Oshea

Google 1 2 3 4 5

Patrick did a great job for us, to get the correct spings and get rid of the noise. Much appreciated.

Response from The Precision Team Business Owner

Mike, Thank you for your great feedback! We’re delighted to hear that Patrick did a fantastic job with your spring replacement and resolved the noise issue for you. We appreciate your kind words and are glad that you’re satisfied with the garage door service. Thanks again for choosing Precision Garage Door Twin Cities!

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Dan O'Keefe

Google 1 2 3 4 5
Saint Paul, MN 07/01/2024

They did a great job! Explained everything and very efficient with the removal and installation of the garage door and opener.

Response from The Precision Team Business Owner

Dan, Thank you for your review! We're happy to hear that you were impressed with our team's efficiency and thorough explanations during the removal and installation of your garage door and opener. Your satisfaction is our top priority, and we’re glad we could meet your expectations. Thanks again for choosing Precision Garage Door Twin Cities!

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Kim Clatalano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Woodbury, MN 06/28/2024

Patrick Rough was our technician. He was very professional, courteous, a nice guy and answered all our questions in detail. He did a great job and would recommend him and your business to anybody. Garage door is working good now and couldn't be more happier. Thank you!

Response from The Precision Team Business Owner

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Patrick and our services at Precision Garage Door. Patrick takes great pride in his work and we're delighted that his professionalism, courtesy, and thoroughness stood out to you. It's fantastic to know that your garage door is now working perfectly and that you're completely satisfied with the services performed. Your recommendation means a lot to us and we truly appreciate your kind words. If you ever need any assistance in the future or have further questions, please don't hesitate to reach out. Thank you again for choosing Precision Garage Door—we're here to ensure your garage door continues to operate smoothly!

Patrick - Technician

Service Team: Patrick - Technician

Service: Garage Door Repair

Product: Rollers

David Keinert

Google 1 2 3 4 5
Saint Paul, MN 06/23/2024

Response from The Precision Team Business Owner

David, We truly appreciate your feedback and your business.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Craig O'Leary

Google 1 2 3 4 5

Response from The Precision Team Business Owner

Craig, Thank you so much for the 5-star review! We're thrilled to hear that you had a great experience with Precision Garage Door. If you ever need assistance with your garage door again in the future, please don't hesitate to reach out. We're here to help!

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

George B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chanhassen, MN 06/17/2024

Patrick exceeded expectations, solved our problem(s), was extremely courteous and professional.

Response from The Precision Team Business Owner

Thank you for your wonderful feedback! We're delighted to hear that Patrick provided exemplary service and resolved your garage door issues efficiently. At Precision Garage Door, we take pride in delivering exceptional customer service and ensuring our clients' satisfaction. If you ever need assistance again or have any questions, please feel free to contact us. We appreciate your business and look forward to serving you should any needs arise in the future!

Patrick - Technician

Service Team: Patrick - Technician

Service: Garage Door Repair

Samuel J. Simmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eagan, MN 06/06/2024

Thank you, Patrick for the excellent service repairing our garage door coils and mechanical connections. Your pleasant personality and professionalism, made the job well worth the expense. Truly appreciate you and the extraordinary service you provided.

Response from The Precision Team Business Owner

Samuel, We're thrilled to hear that Patrick provided you with excellent service and that you were pleased with the repair of your garage door springs. Thank you for acknowledging his pleasant personality and professionalism – we're lucky to have him on our team! If you ever need assistance again, don't hesitate to reach out. We're here to help!

Patrick - Technician

Service Team: Patrick - Technician

Service: Broken Garage Door Spring Repair

Product: Springs

Indira Vanhandel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Patrick was great!! Super friendly and personable. Worked hard and efficiently . Didn’t over sell more to do.

Response from The Precision Team Business Owner

Indira, Thank you for taking the time to share your experience! We're thrilled to hear that Patrick provided you with great service, and we appreciate your kind words about his friendliness and efficiency. If you ever need assistance with your garage door again, don't hesitate to give us a call. We're here to help!

Patrick - Technician

Service Team: Patrick - Technician

Service: Broken Garage Door Spring Repair

Product: Springs

erin wetschka

Google 1 2 3 4 5

I came home after a long day of work to find my garage door wouldn’t open. I put in a request for someone to look at it the next day. Patrick arrived before 10am and had everything fixed in about an hour. Great service and responded quickly. Would definitely recommend Precision!

Response from The Precision Team Business Owner

Hi Erin, Thank you for sharing your positive experience with us! We're glad Patrick was able to promptly resolve the issue with your garage door and provide you with great service. We understand the importance of quick and efficient repairs. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. We appreciate your business and recommendation.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Joe K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job !!!

Response from The Precision Team Business Owner

We are so happy to hear that your recent garage door repair experience was positive! Thank you for sharing and for supporting Precision Garage Door!

Patrick - Technician

Service Team: Patrick - Technician

Service: Garage Door Opener Install

Product: Springs

James Leighton

Google 1 2 3 4 5

Showed up in time and got the broken springs replaced without too much upsell.

Response from The Precision Team Business Owner

James, We're pleased to hear about your positive experience with Precision Garage Door! Timeliness and transparency are top priorities for us, so we're glad our team showed up on time and provided the necessary service without excessive upselling. If you ever need further assistance with your garage door or have any questions, feel free to reach out. Thank you for choosing Precision Garage Door!

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Loni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chaska, MN 05/22/2024

Garage Door no longer squeaks and very with the technician, Patrick.

Response from The Precision Team Business Owner

Thank you for sharing your experience with Precision Garage Door! We're thrilled to hear that your garage door no longer squeaks and that you were satisfied with the service provided by Patrick. At Precision Garage Door, we strive to not only address the issues with your garage door but also ensure that the entire experience is pleasant and satisfactory. We're glad that Patrick was able to resolve the squeaking issue, and we'll be sure to pass along your kind words to him. Customer satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Patrick - Technician

Service Team: Patrick - Technician

Service: Garage Door Repair

Product: Cables

Jennifer Brown

Google 1 2 3 4 5
Saint Paul, MN 05/17/2024

I will start off by saying Jameson was great! He is the tech that came out to my initial problem. Probably one of the most thorough customer service representatives I’ve ever had. He informed me that I needed a new bottom panel on my garage and that someone would be in contact with me to quote the panel and installation. He left and my main garage is now out of service. That was on a Sunday. Never heard from anyone that week. I had called other places for quotes while I waited for precision to call me back because I figured it would be expensive. Friday I called to get an update and the representative on the phone, Miley I believe, said she missed it and readily admitted that it was her fault. The door has a 5-6 week lead time. I asked if there would be any compensation since they now added another week onto the install for my main two stall garage which I can’t use. She simply said no and couldn’t understand why they should compensate me. She said she didn’t understand because they still would have to install it and ship it?!?!?! Her reasoning made no sense. She didn’t even contact someone higher up to explain what happened for permission to compensate, she just simply said no. I told her if they weren’t willing to work with me that I would have to go to another company and she was ok with that. This is my first and last time I will be using precision door. If your near Scott county, I would try Action Overhead Door. I’m not saying the company as a whole is bad, but the way this was handled without even an apology or any consideration of making it better was horrible customer service.

Response from The Precision Team Business Owner

Jennifer, We appreciate your detailed review as this helps us do better and provide the customer experience all of our customers deserve. We are happy to hear Jameson was great and one of the most thorough customer service representatives you have had. However, we are disappointed to hear of your experience with Mylee. We agree that she should have reached out to her manager for assistance and we would have handled your request much differently. We are happy that you reached out with this review so our General Manger could discuss with you further. We appreciate your business and hoping you will give us a second chance.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Ruth Sorenson

Google 1 2 3 4 5
Roseville, MN 05/14/2024

Our service technician was knowledgeable, friendly, and did great work! We’ve always had a great experience with Precision.

Response from The Precision Team Business Owner

Thank you, Ruth! We are happy to hear you have had a positive repeat experience with Precision Garage Door. We take pride in providing expert garage door and opener repair and replacement and we value you as our customer.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Peter Thelen

Google 1 2 3 4 5

Had to come back a second time to correct an issue that should have been fix at the time of the repair.

Response from The Precision Team Business Owner

Pete, Thank you for taking the time to review your recent experience with Precision Garage Door. Our goal is to fix your problem in one visit; we are sorry to hear we had to come back a second time. We do stand behind all of our work, and happy to have made it right with you. Thank you again for your feedback, it only makes us better.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Dan Ogard

Google 1 2 3 4 5
Eagan, MN 04/26/2024

Patrick R. was a great technician!! A+++

Response from The Precision Team Business Owner

Thanks, Dan! Fantastic to hear Patrick did a great job on your garage door repair. We appreciate your business and the five stars.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

David Weiss

Google 1 2 3 4 5
Stillwater, MN 04/24/2024

Called at 10 am. Said they could have someone there between 12 and 2. I was contacted by technician when he was 20 minutes away and he finished the job by 1:45. Gave a thorough explanation of what was needed. Very pleased with work and company.

Response from The Precision Team Business Owner

David, It was our pleasure to provide same-day professional garage door repair. We are happy to hear you were pleased with the results. Thanks again and let us know if you need anything in the future.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Bob T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Northfield, MN 04/06/2024

They came out very quickly, and had all the work done in less than two hours. The installation of the work was great.

Response from The Precision Team Business Owner

We are happy to have been able to help with your garage door needs in a timely manner and also are happy to know that you are pleased with the quality of the repair you received. Thank you for letting us know of your experience and for trusting us with your project.

Patrick - Technician

Service Team: Patrick - Technician

Service: Broken Garage Door Spring Repair

Product: Springs

Gary Hines

Google 1 2 3 4 5
Hudson, WI 04/05/2024

On time and very professional work. Highly recommend.

Response from The Precision Team Business Owner

Hi Gary, thank you for taking the time to leave Precision Garage Door a review. We are pleased to hear we provided on-time professional garage door repair work. We really appreciate your business and recommendation.

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Robert M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called late afternoon because I couldn’t open my garage door. The woman who answered my call found my name in your system as. a customer. She scheduled us for 8-10 the next day. Patrick arrived a little past 8 a.m. He did an inspection and provide ded a cost and I told him todo the work. He pointed out everthing thathad been replaced. He was very friendly and everything sorks fine. Excellent company.

Response from The Precision Team Business Owner

We are so pleased to hear that you were satisfied with the entire garage door repair process from scheduling to a fully functional door! Thank you for your thorough review of your repair visit and for letting us know we met your expectations. We appreciate your business and feedback.

Patrick - Technician

Service Team: Patrick - Technician

Service: Garage Door Repair

Ian Kincaid

Google 1 2 3 4 5

Response from The Precision Team Business Owner

Ian, We appreciate the 5 Stars on your recent garage door repair with Precision Garage Door Twin Cities. We are happy to hear you had a great experience with us. Thanks again!

Patrick - Technician

Service Team: Patrick - Technician

Service: General repairs & installation

Sandra J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eagan, MN 03/27/2024

Patrick arrived on time. Very professional. He took the time to explain the options.

Response from The Precision Team Business Owner

We are happy to have been able to provide prompt and professional garage door repair service. Communication and timeliness are attributes we work on as we know they are important to our customers. Thank you for letting us know we hit the mark here. We appreciate hearing from you.

Patrick - Technician

Service Team: Patrick - Technician

Service: Garage Door Opener Install

Product: Garage Door Opener

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