Garage Door Repair Reviews in Eden Prairie / Minnetonka Area, MN (Page 8)

I consider it a privilege to be able to share some thoughts about this very, very fine gentleman - Ian - what and how he accomplished the required repair, which consisted of replacing the backup, battery-operated garage door opener device on the side of the garage door frame. We received an email with his profile while he was enroute. From a security standpoint, this is a very wise - and timely - procedure, so that the customer knows who is coming. He called while enroute to predict how long it would take, and he hit it on the head!!!! He knew exactly what to do, how to do it, and how to share information for future reference that was very valuable. He was reaching out to provide good - and complete - information to us as customers. He really knows his business, and is excited to share it with anyone interested, or who should be interested!! Consider yourselves fortunate to have this ambassador of professional customer service on your team. I have been in sales and marketing for 60 years, and this is one of the most well-versed and competent service providers I have met. All my neighbors are going to know about him, too :)! Also...the lady to whom I spoke on Saturday about your ad on Google was also excellent. And...we had some fun in the process! To sum up: From initial inquiry to completed repair, this was a 5-star experience across the board.

- Michael Best

Quick response and the tech, Devon was great. But the price for the 25 minute repair was ridiculously high. $160 for two 2 cables and 2 brackets - at Home Depot $20 $50 labor for lube & tune - sprayed door hinges that took 30 seconds $200 labor to reset door and rewind cables - took 25 minutes including setup & cleanup So as a retiree I just paid the tech over $500 per hour to fix my door and that's just not right. I know there's some experience involved here but still? What ever happened to simple, fair time & material pricing? Sorry but can't justify calling you again.

- Lee Scharf

Technician Ian did a terrific job. He is true professional & knowledgeable. The company is fortunate to have him as an employee.

- Harlan

Great service and knowledgeable! Davon did a very nice job

- TIM & LISA WHITCOMB

Great job Jon. I couldn't be happier with jon he did an awesome job and vary professional. Thank you

- Brenda Jensen

Excellent service and repair by pleasant experienced technician.

- James Meyer

Jason was on time and extremely friendly. He explained the door repair options clearly and completed the replacement of both springs, wires and lower brackets very quickly. Door runs very quietly and smoothly as desired. Highly recommend Precision and specifically Jason after using another service several times over the past 10 years.

- Gerald Peters

Your company is a true value!! John was on time, gave me a call 45 minutes before he arrived. He did an excellent job. He cleaned up everything when he was finished.My garage door opener died yesterday and by the time I got home from work today I had a new, fully functional garage door opener. Thank you so much for your prompt and excellent service!!

- Trish MacTaggert

We have used this company twice. They are on time (sometimes early) and are very nice. They do an efficient job. I would recommend to others.

- Janae Skare

Alex was very patient with us, and thorough. he was knowledgeable of the product, we have want we need.

- Chris Kumsher

Friendly, professional, fast service. Diagnosed problem and took photos of my door as he explained. Provided me options to fix the problem(s) so I could choose the solution that fit my budget and final expectations.

- Jodi Hill

Alex did an exceptional job explaining options and installing a new garage door opener. Thank you!!

- Linda Kobilarcsik

Amazing service and Jason was here within 45 min of my phone call for emergency service I'm a Realtor and I'll for sure tell my clients about your company I was VERY impressed and Jason was amazing

- Mary pat Nydahl

Technician did s nice job of troubleshooting. He was professional, friendly and knowledgeable.

- rick willhite

5 Star - Excellent communication, response time & service by your technician! Thank you.

- Jim Borucki

Jim, Thank you for your 5 star review. We are pleased you received a high level of service from Devon and I will make sure to pass this onto him. Thank you for your business.

5 stars - Alex arrived early. Explained pricing and the issues well - prompt service. Very pleased

- Gerald Osband

Gerald, we appreciate your feedback. Thank you for your business and choosing Precision Door.

I would like to thank Alex Stack for coming out and fixing my garage door. He was very informative, kind, hard working, professional, and did a great job with a smile on despite snowy weather. I give him 5 stars!!!!!!!!! Thank you Alex for a great job. Joel Lunde

- Joel Lunde

Thank you Joel. I will be sure to let Alex know you were pleased. We appreciate you taking the time to review your service with us.

Highly recommend Precision Overhead Door Service!! First, having an actual person answer the phone during off hours was great. I had an appointment scheduled right away and a few hours later Devon was at the door. Devon was great. He inspected everything and went over what was needed and explained (and showed) why. Furthermore, he was very friendly and professional. If I ever need anything for my garage door, I will call Precision. Thanks again!

- Todd Voss

5

- Ken Zwach

We were beyond thrilled with the service of Jason S., on behalf of Precision. He greeted us professionally and politely. He provided honest estimates and recommendations. We loved that we received a picture and short bio of the technician coming to our house, prior to his arrival. This allowed us to feel safe and trust the service we would be receiving. We initially had the company out to give an estimate on repairs or possible replacement. We ultimately went with the full package replacement of opener, springs, rollers, eyes, remotes. The limited lifetime warranty played a key factor in our decision making. We would highly recommend Precision Overhead Garage Door Service of MN.

- Sarah Hempel

Thank you for your thorough and kind review of your recent garage door service with Jason and Precision Door Service. You will love the piece of mind of the Limited Lifetime Warranty of your premium garage door overhaul. Please let us know if you need anything. Thank you for trusting Precision Door Service - We value your business.

Jason was great. Arrived on time, and hit the ground running. After hearing my problem, from experience he quickly made a prognosis and the issues were resolved. Was nice for a change to get fixed only what I needed. I have old units plus a 3rd door that needs a system. After the holidays I will circle back to get these done with PD. Thanks, Tom

- Tom Kaiser

Thanks Tom. We appreciate you taking the time to review your service with Precision Door and Jason. We are glad to hear Jason was able to help and we look forward to helping you with your garage door and opener needs in the future. Thanks you for trusting Precision Door Service - We appreciate your service.

Rudy and DeVon did a terrific job at a fair price. They gave me options and there was no hard sell. Their price was half that of another company that's five minutes away from me. These guys are fair and will get any future business I have.

- Rod Taylor

On time, quick resolution and detailed.

- Kimberly

Very professional and was able to service my garage door on a Saturday. I was not a previous customer before but will be now. Lives up to there name and would recommend them to everyone

- Sunny Dubay

Thank you for your review. We are pleased you were happy with your service glad we have earned your trust. Thank you for being a customer and thanks for the recommendation.

Opener will be installed on Friday, 7/27/2018.

- Rosemary Whowell

Excellent service at a reasonable price. The garage door has never worked so well before.

- John Donovan

Thank you for your review. We are happy your garage door is working well. Thank you for your business.

My door is whisper quiet and super smooth. Thank you for a quick response to fixing a non working door

- Flavian Geis

This is great to hear. Quiet and smooth garage doors is our specialty and we are happy you are pleased.

very very smooth, repair. excellent workman in every way 5stars

- Donald Oelke

I was happy with the fast service I received and that there was several options on the costs.

- Barbara Doherty

Prompt, professional, courteous, had everything they needed without having to come back later with parts.

- Jerry Slocum