Garage Door Repair in Eden Prairie, MN - Page 5

Joan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They came out within an hour of calling, diagnosed the problem and fixed it right away Alex was great and professional. Would recommend Precision Door

Dara Drager

Service and technician was quick and professional. All prices quoted and what needed repair. I contacted last night to schedule a repair and was able to get an appointment next day. Will definitely use precision again for future garage door maintenance and repairs. Thank you Troy!

Andy Arnold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Devon was fast, efficient and professional. He helped correct some previous repair companies problems while fixing our current issue. The garage door has never been so quiet. Great job!

Dennis Senn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door Service, We called another company and they came out to fixed a broken cable. They got the door to go up but had to put it down manually until parts we needed came in. They said the parts would take 6 to 8 weeks to come in. I told them my husband just had hip replacement and has a broken bone and would not be able to manually put the door down so he would have to park outside until the part came in. I then called Precision and told them the situation and my husband's hip issue. They had someone out in a couple of hours. Jason Schuster was the technician that came out. He gave excellent recommendations, said he had the parts, told me that if he put in additional struts we wouldn't need the replacement parts, and said he could be out the next day to fix it. I also told him about my husband's hip issue and we had another appointment the next day to look at the broken bone again. I also told him we hoped to retire and move to AZ in the next year. He was out the next day and fixed the door. Both visits he was exactly on time, did excellent work, and before he left, he asked how my husband's hip appointment went, and hoped he was feeling better soon. He also said he hoped we got to retire to AZ next year. He used all the the protocols for Covid-19, which we appreciated even though we have all had our shots here. It's hard to get service like this these days. I will definitely recommend Precision Door Service to anyone else. I am President of our Association here, and have Homeowners who are asking for this kind of help. I have also put a note on the sticker he put on our door for the next owner to use if anything else happens to the door. Thank you all for your help.

Lance Jebbia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Devon did a great job and was very friendly and efficient and thorough.

Kim Bergman

Josh was friendly, professional and efficient. He lived up to the quality I expect from precision. Great job and thanks again. Every thing is like new.

Jack Reasoner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and courteous. Josh explained everything and did a great job.

Ed Phillip

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was our tech, he arrived on time and did an excellent job. He explained what he was going to do and found 2 frayed cables that had to be replaced. He cleaned, greased, and added new rollers and the door is much quieter and works better than ever. I had a gap on the bottom of the door and he solved that also. I will definitely use Precision Door Service again.

Signe Schee

Jason was informative, professional. I was given informative regarding what could be needed but never felt pressured and he helped me change the key pad code. Thank you Jason!!!

Sam Stewart

Jason came out early and got our door fixed in half an hour! In total, our door broke at 1 pm and was fixed by 4:30 pm on the same day.

Tracy Tompach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, knowledgeable and friendly. Devon did a fantastic job!

troy bell

Jason has done a great job for me twice now! I would definitely recommend this company!

Kevin Frawley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!

Jac Perrin

These guys are fantastic! I called late in the day for help. A guy was out in 45 minutes. He diagnosed and repaired my problem in 15 minutes. No charge since it was all under warrantee! Great experience!

Kathy McCarthy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was very professional and did a great job. Arrived on time with a mask on and finished in no time. Well done!

Jay Baroda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision provided the same day service. Technician arrived on-time and thoroughly inspected my garage door. Technician provided detailed review and estimate to complete the job. Technician completed job at the same time of visit. I like that receipt and review provided in email so I don't have to keep papers. I am very glad I chose Precision. Thank you so much. Your tech rock!!! I would highly recommend Precision for your garage door service.

Arvind Subramanian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door has friendly, rapid customer service and timely communication methods (phone, email, text). My garage doors, 10+ years old, were off their tracks and generally not closing well. I thought I would have to get new doors! I call PD, get an appointment right away, Jason arrives, calls before he comes over, diagnoses the problem quickly with a detailed explanation and great interpersonal skills and positive attitude, fixes the issue in about and hour, tells me what he did and recommends future improvements, great price, pay on the spot with credit card. BAM! Game over. This company rocks, I highly recommend Precision Door!!!

Jeff Heinemann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason did an excellent job.

Lori Wannebo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eli was prompt, friendly, and courteous and explained all the things needed to fix my garage door. He kept me informed of what he was going to do and when he left to get more parts for the job. My garage door is working like new again. Thank you!

Tom LaSalle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great response time and friendly trained technicians.

James Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a sticker from a previous repair.

Jim Bergeson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job! Arrived on time on a Sunday no less and did the work without issue. Highly recommend!

Michael Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From start to finish this was a pleasant experience, all done by noon same day! Prompt and polite customer service answered call to schedule appt. Offered 2 hour windows all day. Confirmed via text and email. The technician Devon also called and texted me to see if he could come early - yes! Devon was knowledgeable and polite. Explain the costs of each procedure. He even know when Precision's last visit to our house was, and what they did. Devon completed the tasks in 30 minutes. Awesome job. Doors hum.

Pete

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with the services Precision provided.John was on time, friendly and very helpful. Up front on the pricing too. we are happy with the results and will recommend Ptecision to others.

Randy Blader

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unbelievable service Jon was quick.. thorough..and friendly will use Precision again. Randy

Marsha Zieglmeier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My rating today is ?????????? Stars.....so far ???? Jon Holton called me on Saturday morning, and said he would be here in an hour. Awesome! I had a window time frame of 8:00 - 10:00 am on Saturday. He was punctual and professional . Jon Holton was aware of what repair was needed, and it was fixed( one roller had come off track on one side of the garage.) There were a few other things that he noticed, and I also had a concern about them as well. He also secured something else a lot better than it was originally (where the end of the arm of the operator, is bolted into the garage door ). Well, long story short, so.... after asking Jon a few more questions, I decided to have a completely new garage door and operator installed. He was knowledgeable about the product, and explained to me about the type of door, and operator I would be purchasing. He also informed about the time it would take to do this, and how many employees they would have to completely install the door, operator, and keypad. Therefore, I was appreciative of the information that he gave me regarding the type of garage door, brand and type of operator, and the garage door opener/remote/keypad, that would be installed for me. Everything is done in one day. Education, communication and honesty are important. Thank you !

Lee Scharf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and the tech, Devon was great. But the price for the 25 minute repair was ridiculously high. $160 for two 2 cables and 2 brackets - at Home Depot $20 $50 labor for lube & tune - sprayed door hinges that took 30 seconds $200 labor to reset door and rewind cables - took 25 minutes including setup & cleanup So as a retiree I just paid the tech over $500 per hour to fix my door and that's just not right. I know there's some experience involved here but still? What ever happened to simple, fair time & material pricing? Sorry but can't justify calling you again.

Gerald Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was on time and extremely friendly. He explained the door repair options clearly and completed the replacement of both springs, wires and lower brackets very quickly. Door runs very quietly and smoothly as desired. Highly recommend Precision and specifically Jason after using another service several times over the past 10 years.

Jim Borucki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Star - Excellent communication, response time & service by your technician! Thank you.

Joel Lunde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to thank Alex Stack for coming out and fixing my garage door. He was very informative, kind, hard working, professional, and did a great job with a smile on despite snowy weather. I give him 5 stars!!!!!!!!! Thank you Alex for a great job. Joel Lunde