Garage Door Repair in Western Wisconsin, WI - Page 11

Patrick S. - Hudson, WI

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Top Shelf Service and Repair! Our technician, Devon Nelson, was Fantastic. Exceeding our expectations. He was punctual, kind, and very knowledgable. One evening we came home at 10:30pm, parked in our garage and shut the garage door. We heard a big sound! The garage door shut half way and stopped. One side of the door was 1 ft higher than the other side! A cable broke on one side rendering the garage door useless to operate up or down, even manually. We called Precision Garage Door's 24-hour Phone number at 11pm on a weeknight. We found their info on a Google search from our smartphone. We scheduled a technician to be at our home within 48 hours. On the day of our appointment, we received a professional email from Precision Garage Door with a photo of Devon and a short bio. It was a nice touch of communication from the company. We also received an email that he was on his way. He also called to let us know he was 30minutes from our home. Devon spent about 15-20 minutes doing a thorough inspection and let us know what it would take to fix the cable and adjust the door to operate well. He provided a reasonable investment to do that work. We asked about a new garage door opener and track system. He provided us an additional estimate to replace all parts of the door opening system. We agreed that was a great route to take as the system we had was over 20 years old. Devon had all of the equipment and parts with him as well as a whole new system we wanted. It was great that we didnt have to make another appointment. We didnt even schedule the whole replacement when we called. He did a full replacement of everything but the actual garage door in about 2-3 hours. It was the hottest day we've had Summer 2021. About 100 degrees! Even with that said, Devon was a hard worker with a great attitude. The job was done in a reasonable amount of time, he explained everything very well, showed us what he did and how to use the new features and cleaned up like he was never there. His professionalism was more than expected. We would recommend Precision Garage Door Service to anyone we know and especially Devon as the tech to ask for. Thank you for the perfect experience! We truly appreciate it.

Billy Ritter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Six stars!

Cami Couch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very efficient and quick! From making the appointment to the garage being fixed. Also very affordable! Would definitely recommend and use again. Josh was awesome and professional

Tim Rosenow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician did what appeared to be an excellent job of replacing a broken tension spring. However in the last couple days of using the door (the repair occurred less than a week ago) the door has gone askew on its track and now will not close all the way, leaving a small gap.

Carrie Treptow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service technician who was friendly, knowledgeable and competent. He clearly shared my options of repairs or replacing with no pressure, just information. I called in the morning and and they had a tech out to diagnosis the issue within a few hours. He had all the parts needed and completed the job on the spot. I would use Precision again and would not hesitate to recommend their service to anyone in need.

Melissa Hines

Jason was my technician today. He is very professional, friendly and is super knowledgeable. He did not pressure me into more than I could afford. He also told me the risk of not fixing something. Thank you Jason for all you did. Melissa H

Samuel Crowson

Quick service, was able to schedule right away. He arrived promptly, explained the issue thoroughly and had it fixed quickly. Very pleased.

Jacob Riek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very happy with this company! Completed everything in a quick and professional manner. The technician we had did an outstanding job informing us of the problem and options to fix it if we wanted them too. I would recommend them to anyone!

Jerry Hesch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Devon was professional and courteous he got it done and I’m satisfied.

Jamie Pearson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick Response. Devon was great! Will definitely use Precision for our future garage door needs!

Jonathan Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Responded quickly to my problem, were at my house within an hour and had the door operational in 45minutes

Tom Peterson

Devon Nelson and Precision Door Service provided speedy, top notch, professional service. Devon arrived on time and had the problem diagnosed in less than 10 minutes. He gave me a couple of options and his quote was what i was charged an hour later when he had finished installing a new LiftMaster garage door opener. I am very happy with Devon and with Precision Door Service. I recommend their service.

Roy Blakey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Devon did an excellent job of explaining our overhead door problem and resolution options and then of following through with the actual repair. He was professional, courteous, and represented the Precision Door organization extremely well. Thanks Devon and Precision Door for your impressive service!

Halle Hatch

Eli was great - very knowledgable, quick, and friendly. He repaired our broken garage door spring. He was out the next morning and did a great job. Would definitely recommend!

Bret Engel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ronnie did a fantastic job! Very knowledgeable and polite. We will be a customer for life.

Dave Capecchi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eli was fantastic. Really appreciate how he came, fixed our problem and made recommendations to prevent future ones as well. Excellent service from a really good guy. Solid five star service. Thanks again!

Richard Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision Overhead Garage Door Service on Friday afternoon via chat. They arranged to have a technician here on Saturday at 8:00am. He was friendly, polite, professional and masked. He assessed the problem and knew exactly how to repair the garage door. He gave a quote and then completed the work in a very timely manner. I am very pleased with the service and can highly recommend the company. Thank you.

Jessica Lewis

The service tech, Erik, was timely, professional and polite. He was very knowledgeable and offered suggestions/advice.

Chuck Perlock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super fast response time. Very respectful and responsible service personnel. Repaired our garage door to last a long time. We are very satisfied with Precision door service and will highly recommend them.

Diana Sura

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Devon did an amazing job!

Brendan Weise

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eli Traaseth was the technician assigned to fix our door. Not only did Eli fix the problem by replacing the spring, he was very knowledgeable of the setup and found a couple more components that needed repair. He didn't try to play the salesman game, he told me what I needed to hear. He replaced both springs, replaced the bearing kit, and threw in a surge protector. The door opens and closes like a beaut, within 24 hours of the issue occurring! Very well done Eli!!

Ben Heuiser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called mid-morning and a technician was scheduled to come between 2:00 and 4:00. At around 1:15 I received a call from Devon saying that he could come at 1:45 if that was okay. He arrived at 1:47, completed replacement of springs and other parts and had the door working within an hour. He was a pleasure to watch doing his job. I was impressed with his professionalism and good manners. If I had a business I’d hope to hire talented people with his work ethic.

Tom Ockuly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, timely, friendly service

Jerry Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the work performed. My garage door spring broke Saturday night. I called Precision then and they scheduled a tech for early the following Monday morning. The technician, Devon, called on his way to let me know when he would arrive. He arrived early in the two hour window which was appreciated. He also was very thorough, friendly and worked very quickly replacing my broken spring and installing new bearings, cables and rollers. I would definitely recommend Precision Garage Door Service.

Bob & Mary Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly gentleman. Did excellent work.

Pamela Kerr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door Service recently installed a new garage door for me...Class act from start to finish and I appreciate the open, honest friendly conversation along with very knowledgable sales & service staff! These guys know how to get it done right and on time!

Mark Thalacker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Saturday morning with a garage door opener in need of replacement thinking it would be scheduled for the following week, M-F. To my surprise they had a local tech, Eric, who could do the service later that same day. Eric arrived at the time he stated he would and was superb ... polite, knowledgeable and thorough. He did an excellent job ... no complaints, only kudos!

Jeff Szumilas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always answered phone, been out the next day and fixed whatever needed to be fixed in one visit. Price has always seemed fair.

Joan Tetzlaff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After being brushed off by another company who wanted me to get up on a ladder and fix the issue myself I found this company. It turned out that the solution to the door closing issue was quite simple but there was no way to know without it being looked at. Appreciate the prompt, no-hassle service. And the minimum cost just to show up was much more reasonable than the other company quoted.