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Read what people are saying
about Precision Garage Door in:

Maple Grove / Plymouth Area, MN

Precision Garage Door of Minneapolis & St Paul
has received 178 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very responsive to an after-work-hours problem, and very professional with clear communication. I'd call them again.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I did a little research before I settled on this company to fix the broken springs on my garage door. Making the appointment was super easy. We happened to be busy the day of so I had to call back to change my appointment to the next day. The customer service rep I spoke with was very nice and made a new appointment for me in no time. I appreciated that they did not make me wait more than a minute to speak to a rep. Our technician Devon was super informational and professional. He gave me a curiously call to ask if he could come by a little early, which I did not mind at all. My husband asked him tons of questions and he was very knowledgeable and answered all our questions. It only took about an hour from the time Devon arrived to the time he replaced the springs. I would recommend Precision Door to anyone who needs any garage fix. SHOUT OUT to Devon! He did a great job with a positive attitude. It's hard now a day to get service with good attitude. That truly made this experience amazing.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Job. In the future when I need service on my garage door I will be calling Precision and asking for Jon.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason Schuster the technician did a great job. He solved the problem in a timely manner and was good to work with.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door opener broke Saturday evening. I called Sunday night and was able to make an appointment for Monday morning between 8 and 10. I didn't have to get up Monday morning to make phone calls to find someone to come out that morning. Service person called to let me know when he was on his way. He was friendly knowledgeable and explained my options without being pushy. He installed a new garage door opener, which is night and day better than the previous opener I had. I'm very pleased with my decision to go with this company and a new garage door opener.

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rudy Vallejos was our technician today and he was wonderful. He spent his time explaining the issues and what was needed to be done.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have a American Home Shield policy and they select the service provider. I was totally satisfied with the service rep and the quality of the work.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon did a great job repairing our door. I would recommend him for any job. Very courteous and professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

needed help fast

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time and great service, with review of the functionality of the door.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very pleased with service performed. On a Saturday morning 1 of my door spring had broke leaving me in a little of a bind. I had called other service providers but could not make it out till the next day. Precision came out that day and completed the repair. John was on time and very efficient in performing the work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason did a great job and we are very pleased with the work!

-

Service Provided:
Garage Door Opener Install

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had Precision service a previous issue 3 years ago, was very pleased with the service and technician, so was my first choice with recent garage door issue. Rudy and another tech were very prompt, courteous, took time to explain the problem and options, costs. They serviced the issue, and spent time making sure I had a handle on the changes. I would highly recommend this company and these great guys to anyone needed service.

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was very prompt and more was done than originally asked! Thank you!

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The best service we've had in a very long time. Exactly how a business should run. Jason was great and our dog took quite the liking to him!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent work! ALF.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Met with Alex Stack, Alex was prompt, called to inform of ETA, very knowledgeable, professional, and thorough. I look forward to using Precision Door for my garage door needs.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jon was terrific. Very satisfied with Precision Door Service, from the initial contact with customer care, to when the door operated again. Thank you!

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pleasant experience working with Precision Door Service. They were out to evaluate and perform the repair in less than 2 hours from initial contact. Devon was a very polite guy, got to work immediately and the price was reasonable. Garage door works perfect now and quieter than ever. Will call again when needed and will recommend Precision to others for sure.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Live chat the night before confirmed the appointment the next day. After reviewing the situation, our repairman Jason went through the various detailed options providing clarity on each topic. The nightmare and challenge we provided Jason was quickly repaired with new parts and piece of mind the job was performed correctly. Jason was very friendly and also very mindful of the vehicles that had been stranded in the garage prior. I will call Precision again if the need arises.

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was here within 2 hours after my initial call...that was REALLY amazing! The technition, Jason, was very polite and explained our situation in detail so that we could understand. He took less than an hour to diagnose the garage door opener problem and to install a new opener and keypad. We would be happy to refer this company!!!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'd like to thank Precision Door Service for assigning Mr. Devon Nelson to fix my garage door. He communicated to me where he was in terms of getting to my home and even made an extra effort to be at my home early. He told me what the situation was and what caused it. He gave me options and was very knowledgeable and courteous. I am 100% satisfied. Please give Mr. Devon Nelson the highest possible rating for his next performance review. He's a winner and he's a keeper for your company.

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A Response from: Kristi Hartmon

Andrew, this is so nice to hear; thank you for your feedback I will make sure to let Devon know he did a nice job for you. We are grateful to have Devon on our team! We appreciate your business and let us know if you need anything in the future.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. I was very pleased with the results

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Service Provided:
Garage Door Opener Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Devon Nelson came out at 8 pm on a Saturday night to fix my door. He was awesome great attitude laid out what was going to happen gave me options and fixed everything in an hour. I have 15 employees in my company and would love it if my guys were as nice and fast as Devon. You should give him a raise

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A Response from: Kristi Hartmon

Thank you for taking the time to review your service with Devon and Precision Door Service. We are pleased that Devon did such a great job on servicing your door. We appreciate and our lucky to have Devon on our Team. Thank you for your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Every thing went fine. The installers were courteous and friendly. Our only issue is that the garage door barely misses our pick-up truck when closing. (less than 1/8" clearance) Wedidn't know that until we parked it in the garage later that day. Something needs to be done.

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A Response from: Kristi Hartmon

James, thank you for reaching out with your concerns of your truck not fitting with your new garage door installation. I'm glad we were able to reach you and come up with a solution that met your needs. We appreciate your feedback and your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was impressed with your 5 star ratings on your website. Your phone was answered professionally and service was arranged with same day service. Jason Schuster was tech that came. He called to let me know when he would arrive, was thorough on his review of my current opener only 4 years old showing me where it was defective and giving me options to fix or replace. Since I had other issues with current opener in the past I chose replacement. Jason installed new opener and now I’m all set. He even programmed my car with opener! Very happy with product and service.

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A Response from: Kristi Hartmon

This is wonderful to hear. Thank you for reviewing your garage door opener service with Precision Door. I will be sure to pass this on to Jason.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We got Precision through our home warranty. They were prompt and professional, but very expensive compared to other companies we have used for the same kind of repair

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a broken spring. They came out, presented options, and fixed our issue professionally and efficiently. Great communication.

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A Response from: Kristi Hartmon

It was our pleasure to come out provide you options and fix your broken spring efficiently and professionally. Thank you for your business and reviewing your service with us.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Jason called 30 mins prior to scheduled arrival and arrived as planned. He completed garage door safety check and pointed out what needed repairing. After providing an estimate, he made the repairs, completing them within 1.5 hours. Final invoice matched estimate and copy of completed safety checklist, including photos, was e-mail to be, as promised. Jason was professional and did a great job....I would recommend Jason and Precision for garage repairs.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I responded to an ad for $99 per door to silence doors. 3 out of our 4 doors were quite noisy. I also needed a new seal and needed to have a door adjusted to that it would align with the floor. Rudy Vallejos listened intently, did his own inspection and then came back with three different estimates. The middle bid took care of everything I was concerned about for $300. That was less than I expected. The top estimate was $440. I it included replacing some rusted parts I had not noticed. There was no pressure to spend more, but he was right. It was worth doing. Tony was great. A wonderful, open personality while staying focused on his work. In less than two hours he worked on three different doors. They are all now working correctly and more quietly than they have done in years.

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Service Provided:
Garage Door Repair

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