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Troy - Technician
Average: 5.00 stars
Troy - Technician's Bio:
My name is Troy Neumann. I am born and raised in Minnesota. I pride myself in the quality of my customer service and workmanship. I have always believed that if you are going to do something, then do it right! I look forward to giving you a great service experience with results you can trust. In my spare time, I enjoy photography, hiking, volunteering and have a love and passion for all animals.
Woodbury, MN
Product:
Rosemount, MN
We had a great experience with this company! Troy was the technician that came, calling to let us know his eta. He was professional, knowledgeable, did a great job!! We would highly recommend this company!!
- Genelle Anton
Eagan, MN
Great service.
- Ruth Noles
Eagan, MN
Troy did a fantastic job diagnosing and fixing the problems with my opener. He was very informative and explained all of the fixes he made. He was also very helpful and answered all of my questions. I'm extremely satisfied with the service I received. Thank you. I will definitely be a returning customer when I require maintenance or repairs on my garage door in the future.
- Kyle Blenkush
Product:
Farmington, MN
One of our garage doors needed repair on a Friday afternoon. I called Precision not expecting to get anyone out to repair it today. From the initial call with Kara to the service work done by Troy they will be our “Go To” for anything garage door related. Within 3 hours Troy had the door back operational. Thank you Troy and Precision.
- Tom Lybeck
Shoreview, MN
Quick dame day service.
- Steven Bormus
Product:
Burnsville, MN
Broken garage door spring discovered when we tried to leave home about 8 p.m. Searched internet for repair companies. Called and was told a technician was available between 10:00 and 12:00 the next day. Made the appointment and received a call about 10:30 from Troy who said he would be at my house within 10 minutes. Troy confirmed the broken spring and a few of the rollers were in need of replacement. He prepared an estimate of work he felt was appropriate and explained why. He showed me the cost of each item and the total cost of the job. He worked efficiently and was done within 1.5 hours. He gave me the opportunity to review the work and answered my questions. Recommend Troy highly.
- Ken Pilcher
Product:
Minneapolis, MN
They came the next day and not only tuned up our garage doors but gave me helpful tips. Really nice friendly service, reasonable price! Thanks!
- Rachel Hankin Wolff
Saint Paul, MN
Usually use Overhead garage door but they were not avail. We had Troy...He was awesome, he went to above and beyond
- Linda Schmit
Bloomington, MN
The cable broke on our garage door last night when we returned home. As it is a weekend we were concerned we wouldn't be able to get anyone to repair it before next week. We called Precision because we have used you before and you were able to provide a technician very quickly. Troy quickly repaired the cable and the door was back in service. He was very courteous and knowledgeable and provided very good service. We will definitely call Precision for repairs again in the future.
- Steve Larson
Product:
Saint Paul, MN
My technician, Troy, was a total professional and really made a stressful situation easy and clean. Precision is now my door company and will be going forward. Great job!!!
- Tom Lloyd
Shoreview, MN
Troy figured out the problem right away. The socket didn't work. He connected an extension cord to the opener and the door worked. He also alined the electric eye do that it would word consistently. He sprayed the rollers so they would run smoother.
- Mike Prenosil
Eagan, MN
Troy came over on Monday, May 17th to repair a broken door. Not only did he call and update me on his arrival time, was right on the dot, and repaired the door in question, solved another door issue, explained the situation, answered questions, and provided the best Customer Service that myself and neighbor have seen in a long time! He is excellent at communicating, and knows his job backwards & forwards. It was a pleasure having him here. Please advise him of this ! Sincerely, Bill Walker
- Bill Walker
Shoreview, MN
Your reacvtion to my distress call was within 2 hours and Troy called ahead and on time. He was excellent in explaining options to fix my son's door. Work completed in 45 minutes. Thank-you Andy Holt
- Andy Holt
Apple Valley, MN
Troy was friendly and professional. He explained the problem and what he did to fix the garage door opener.
- Pat Bartow
Product:
Wyoming, MN
Very quick and thorough service! Excellent customer service between operator and tech.
- Mike & Naomi Kane
Product:
Farmington, MN
Troy was fantastic!
- Kevin Overlund
Rosemount, MN
Great service, Worked a chat (best experience I've had with those) with Ashley, on a Sunday morning and before noon, the technician, Troy was at our place. He clearly explained what was happening and offered solutions for our 15 year old door. 90 minutes later it was all set to go. He didn't have one part (surge protector) so indicated he would be back out the next day to install and, like clockwork he was. Highly recommend this company.
- Howard Chetek
Product:
Saint Paul, MN
Precision Door Service Twin Cities met all my expectations!! I spoke to a representative in a timely manner and they answered all my inquiries/ questions. I was also able to get a same day/weekend technician appointment. The technician Troy was friendly, kind and knowledgeable. The technician also took his time and was thorough with the garage door repair. I’m very pleased with Precious Door Service from start to finish. Work well done. Thank you!!!!
- LaTarsha B.
White Bear Lake, MN
Troy was here on time and ready to go. He took the time to explain how the work was to be done and the cost of it. When he finished, he walked me through the process and asked if I had any concerns. I would highly recommend Troy and your company in the future.
- Loren Dressler
Brooklyn Park, MN
Troy was very professional from the time he arrived. He showed me step by step on all the issues that could be causing my door to fail. He found the problem and fixed it and showed me exactly what was causing the issue. He also game me a quote on some preventive maintenance that will cause further issues in the future. I would recommend this company.
- Jeff Spicer
Farmington, MN
Troy came out on a Sunday morning. He was personable, knowledgeable, and took pride in his work. He did a fantastic job getting our garage door up and running again. I would ask for him again!
- Jason D.
Product:
Lakeville, MN
Troy exceeded expectations. Troy called to see if he could come a little early since he was ahead of schedule which helped me tremendously. Troy did a fantastic job and upgraded some additional parts which will save us from having to have another visit in the near future.
- Vann Rogers
Product:
Inver Grove Heights, MN
Thank you Troy so much your customer service! you were fabulous I appreciate all your advice and all your help thank you for the coupon very helpful!
- Heather Peppard
Product:
Woodbury, MN
Fast, polite, efficient.
- Peter Southard
Maplewood, MN
Very professional company. I called at around 5 pm and appointment was scheduled for the next morning at 8am. They sent an email which included a bio of our technician Troy who would be coming. Very professional & knowledgeable. Great service! I have no doubt that all their technicians would be great. I highly recommend Precision.
- Tom Abramson
Product:
Eagan, MN
Prompt; diagnosed the problem and corrected it. It required a correction of alignment of the sensors and a new key pad. Only half an hour of time required for the technician.
- Brian Gudio
Product:
Lakeville, MN
Amazing service from Troy. Called for an appt at 8:00, they were here by 10:30, and done with the job by 11:30. Very affordable as well. This company is top notch! Other local company didn't have any appts for 5 days.
- Bill Kniefel
Farmington, MN
I needed someone quick. When I called you could come out fast. Everything went very good. Knowledgeable Tech. Done in know time. Very nice to work with.
- Mark Rabine
Product:
Saint Paul, MN
My tech was Troy. He did a great job and gave me a good recommendation with no pressure. While he just installed a new opener, I'm considering a new door as well.
- Daniel Knutson
Product:
(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(715) 629-1310
(715) 629-1310(651) 355-1712
(651) 355-1712(651) 605-0426
(651) 605-0426(612) 326-3844
(612) 326-3844(952) 252-6189
(952) 252-6189(763) 354-7246
(763) 354-7246(763) 317-1427
(763) 317-1427Office: (952) 800-3338
14607 Felton Ct
Suite 118
Apple Valley, MN 55124
Office: (715) 201-2933
595 Schommer Dr
Suite B
Hudson, WI 54016
Excellent customer service, professionalism and honesty from Troy and his assistant. Highly recommend Precision Door MN to anyone.
- Angie Heldstab