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Mitch
Tech ID#: 7
Reviews: 22
Average: 5.00 stars

Mitch

Technician
Mitch has received 22 reviews, averaging:

Mitch 's Bio:

Hi, Mitch Privette here. I am happy to provide "Grade A" garage door service for the Twin Cities Metro Area. When I’m not working, I enjoy spending time with family and friends and love disc golfing in the summer and ice fishing in the winter. I look forward to helping you with your garage door & opener needs.
Review:

The service was great! We were unable to get our garage door open. The automatic opener did not work and all the manual options were also broken. It is a 40 year old door. Mitch worked very hard and was very persistent. He gave me all the option I had. With the help of two other technicians they were finally able to find a way to open the door. Unfortunately we will need a new door which we will get from Precision.
Miriam Hottinger
Service Provided:
Garage Door Repair
Review:

I selected Precision from online recommendations and I am so glad I did! Mitch was on time, courteous, explained everything to me and finished in a timely manner. I would choose Precision Door every time!!
Pam Frazier
Service Provided:
Garage Door Repair
Product:
Cables
Review:

The service was great. the technician was honest, on time, and very polite. I give this company a five stars!
Duoc Tran
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Everyone involved from the initial estimate to the installation did a great job. They were on time, answered questions, installed a new door and left my garage better than they found it.
Mike Texler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mitch was able to come early, went over things that were bad and suggested what needed to be done so that I wouldn't have further issues and would need to call again to have more work done. It was all fixed and rollers, rusted brackets, wires and garage door opener all replaced. Added a keypad on the outside. thank you.
Linda Erwin
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Mitch did a great job. On time (actually early). very efficient. Very pleased.
Donald Harff
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt and efficient, pleasant and courteous. I appreciate this. Thanks Mitch.
Reid Bonshire
A Response from: Kristi Hartmon

Thank you! We appreciate your review and your business.

Service Provided:
Garage Door Repair
Review:

Mitch was knowledgeable, courteous and worked efficiently. He reviewed the door workings and recommended replacing parts in addition to the old springs. He gave me 3 quotes, 2 of which I accepted. I thought the quotes were a bit high, but I accepted them. The door works well and more quietly.
Alan Carp
A Response from: Kristi Hartmon

Thank you for your review. That is great to hear that your door is working well and more quiet. We are happy you were pleased with your service call with Precision Door and your Technician, Mitch. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

You installed the last door.
Jan Mehlhoff
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

This is my second experience with Precision Door Services. Mitch has a great Attitude and was very professional. I would recommend him and Precision without hesitation. Thanks again for your help.
Matt R.
Service Provided:
Garage Door Repair
Review:

Prompt, courteous and professional service. I have now had both of my garage doors repaired by Precision and would rate them highly. Great job Mitch and Jason. K. Grist
Kenneth Grist
A Response from: Kristi Hartmon

Thank you for your review and your business. We are happy to provide our customers with the professional service they deserve. Thanks again for being a customer of Precision Door Service.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mitch did an excellent job - he knows his business - service call was quick and cost was fair
Jim Idzorek
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very impressed with these guys. Extremely courteous and fast workers. They did a great job.
Mark P.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was so happy with Mitch and how quickly, cheerfully...and competently he repaired my garage door. He went beyond the call of duty to get me up and running again.
Mary Schuster
Service Provided:
Garage Door Repair
Review:

We had great service the gentleman wasn't there to sell me something I didn't need which I really appreciated he came and did his job by fixing our door and pointed out a few things we should look at fixing in the near future I am very pleased and would give him a 5-star.
Anna Swerdlick
Service Provided:
Garage Door Repair
Review:

Came next day and got me back to work on time!
Amber Urlacher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I would to thank Mitch And Precision!!!!!! It nice when you get someone that is very Knowledgeable, Informative, And Courteous! Went put of his way to make me happy
Gerald Whatton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

First off, I called Precision Door on Saturday (another local competitor was not open Saturday), and you were able to schedule me Monday morning--tat was very impressive and appreciated. Mitch came to repair my garage door (one of the two springs broke), and review my situation with any other recommendations. Since it is a 31 year old door, when he suggested replacing the worn metal rollers with nylon ones, we decided to add that to the project. He presented me with three options, and gave me NO PRESSURE at all to upgrade, but explained what each level would entail. He said that, given the repairs he was doing, the door should be serviceable for the foreseeable future. I am pleased to report how terrific his service and politeness was all along the way! He could not have done a better job or been more admirable in his approach to the entire process. As mentioned, he gave me options with no pressure, and seemed to have my best interest in mind and heart at every step. Very impressive experience with Mitch and with Precision Door this week! If anyone is in a similar predicament as I, I will certainly recommend your company wholeheartedly! Thanks!
Steve Engdahl
A Response from: Kristi Hartmon

Thank you for your thorough review. We appreciate you taking the time to review your experience with Mitch and Precision Door. Thank you for your business and being a valued customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Super fast response time! My technician, Mitch, was great and super thorough in his inspection of my garage and did a great job of explaining the problem. Definitely recommend Precision for your garage door needs.
Rodney & Daheia Anderson
Service Provided:
Garage Door Opener Repair
Review:

The repair people knew what they were doing and were very courteous. The work done was replacement of two springs, cable replacements, roller replacements and replacement of the opener with a manufacturer that brands the device with Precision's name. The work came to 1000 which I thought was a little steep. The original quote was over 1200 which was not at all palatable and they adjusted it down to 1000. Although work was very professional the pricing structure may need to be looked at.
Tim Crom
A Response from: Kristi Hartmon

Thank you for your review Tim. We appreciate the feedback. We are pleased to offer the highest quality parts and the springs are guaranteed for life. If you ever have a problem with your PDS 800, we also back it up with a warranty that is second to none. Thanks again for your business.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Mitch did a great job on my repairs needed today. He was efficient on getting the job done and educated me on the repairs recommended. great service in general and was at my house within the hour I called. I will be calling Precision the next time I have garage issues, also refer them to my friends and family. thank you for the help.
Tony Roth
A Response from: Kristi Hartmon

Thank you Tony. We appreciate your business and your feedback.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service.
Christopher Matter
Service Provided:
Garage Door Repair
Product:
Garage Door Opener