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Chong - Technician

Chong - Technician
Service Team
Reviews: 10
Average: 4.80 stars
Chong - Technician has received 10 reviews, averaging 4.80 Stars:
1 2 3 4 5

Chong - Technician's Bio:

Review:

I looked at their reviews and they were very good. Very prompt service. From the time I called in and the service tech contacting me was less than 10 minutes and said he would be at my home in 30 minutes, Diagnosed the problem and repaired with 30 minutes for a fair price. Would highly recommend them.

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A Response from: The Precision Team

We are glad to hear we matched your service with what you expected based on your research. We strive to deliver same-day service with professional service every time. We appreciate your business and your comments.

Service Provided:
Garage Door Repair

Review:

The technician was at my house within a half an hour after my call. He was very friendly and able to solve the problem as well as to perform an inspection of the hardware and electricals within a short period of.time. It was definitely a positive experience and I will definitely call Precision next time I have a problem with my garage doors.

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A Response from: The Precision Team

We appreciate your calling on us in your time of need and for letting us know our prompt and expert service are appreciated and valued. We are happy to hear you'd call us again in the future as that is a true compliment in our book.

Service Provided:
Garage Door Repair

Review:

Wow! Thank you for the awesome service. I called your office and my door was fixed in about 1 1/2 hours. Courteous. Professional. Thanks again. Darlene

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A Response from: The Precision Team

We are happy to help with your garage door issues in a timely fashion. Thank you for taking time to let us know you are happy with the service you received.

Service Provided:
Garage Door Repair

Review:

Very knowledgeable technician. Came early and finished quick. Very satisfied!

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A Response from: The Precision Team

We are happy to have been able to help. We appreciate you sharing your experience with us and others. Thank you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Chong did a great job! He is professional and thorough and provided helpful information and instruction. He did fabulous work in extremely cold, challenging conditions. We are so appreciative of his time and expertise.

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A Response from: The Precision Team

Thank you for expressing appreciation for what we do as a Company. We are here when you need us and aim to fix it right the first time so the inconveniences of garage door issues is minimized for you. We truly value your business and your feedback, thanks again.

Service Provided:
Garage Door Repair

Review:

Thee service was.great however I felt thee prices were waaaaay over there top. Originally I was quoted over $700 for cable replacement and then asked what price point I was thinking?? I have a person that usually repairs for me whom quoted the same repairs completed at $200 and I was charged $430 which really bit into Christmas funds ???? The service was fast and very friendly however price was my issue and unfortunately will likely be the reason I can't afford to use them in the future

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A Response from: The Precision Team

We are happy that you gave us the opportunity to assist in your time of need for garage door repair service. We realize you have many choices when choosing a garage door repair company; we are not the cheapest or the most expensive, but we do feel we offer timely and professional service, superior products at competitive prices. We thank you for your honest feedback and for your business; we do appreciate you.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Quick service On time Fair price Very satisfied

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A Response from: The Precision Team

Thank you for your business and the feedback highlighting important facets of your recent garage door service. You matter to us and we appreciate you very much.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Friendly and efficient

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A Response from: The Precision Team

Happy to be of service -- thanks for your feedback.

Service Provided:
Garage Door Repair

Review:

Called Precision at the recommendation of a family member when one of my garage door cables broke on a freezing December day. Chong came out right away, was very friendly and professional, and did a quick overall safety inspection of the door (standard practice when they service a door). He gave me a quote and had some good recommendations, but wasn’t pushy at all. He completed the necessary repair, did some routine maintenance, and was done in probably 30 mins. Could not have been a smoother process - would absolutely work with them again.

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A Response from: The Precision Team

It is great to hear that your garage door problem was addressed in a timely and professional manner. We appreciate hearing that you were satisfied with the entire process from scheduling to project completion and especially the fact that you share that with others as a positive recommendation. We value your business and your feedback; our sincere thanks!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

My neighbor recommended the company. I didn’t have to wait long for an appointment. Chong was on time, very polite and very knowledgeable. He fixed the problem with my garage door opener. Thanks

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A Response from: The Precision Team

Thanks to your neighbor for the referral and to you for your business and for sharing details about your service repair visit. We aim to be prompt and professional in our expert repair and are glad to hear we were able to hit both marks for you. We appreciate hearing from you.

Service Provided:
Garage Door Opener Repair

St. Paul Area

(651) 355-1712

(651) 355-1712
Woodbury / Oakdale Area

(651) 605-0426

(651) 605-0426
Western Wisconsin Area

(715) 629-1310

(715) 629-1310
Roseville / Maplewood Area

(651) 355-1712

(651) 355-1712
Eagan / Apple Valley Area

(651) 605-0426

(651) 605-0426
Minneapolis Area

(612) 326-3844

(612) 326-3844
Eden Prairie / Minnetonka Area

(952) 252-6189

(952) 252-6189
Maple Grove / Plymouth Area

(763) 354-7246

(763) 354-7246
Coon Rapids / Blaine Area

(763) 317-1427

(763) 317-1427
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Suite C

St. Paul, MN 55117
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