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Rudy-Lead Technician
Tech ID#: 1
Reviews: 103
Average: 4.95 stars

Rudy-Lead Technician

Technician
Rudy-Lead Technician has received 103 reviews, averaging:

Rudy-Lead Technician's Bio:

My name is Rudy V. Vallejos. I was born in Albuquerque NM. I currently live in Woodbury MN with my beautiful wife and three kids. Some of the hobbies that I enjoy are playing with my kids and exploring the wonderful outdoors. Each day I look forward to meeting new customers to teach them about the safety of their garage door and operator. One of the things most people don't know about me is that I enjoy listening and learning from peoples stories. I look forward to meeting to you!
Review:

Rudy did a terrific job finding and solving the problem with the door switch. Lubricated and checked the door and opener. Great, prompt service!
Bob Searles
A Response from: Kristi Hartmon

Thank you, Bob! We appreciate the feedback.

Rudy-Lead Technician Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Everything looks great! One thing though, it is a manual garage door and there is no rope or handle to pull it shut when open. Should that have come with the door?
Kris Kulseth
A Response from: Kristi Hartmon

Thank you for letting us know Kris. We will schedule a time to come back out install a handle/rope. Thank you for reviewing your service with us, we appreciate your feedback.

Rudy-Lead Technician Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We are very pleased with the service received by the technician, Rudy. He was prompt at our appointed time. He called to let us know he was on his way. After explaining what needed to be done, we were given options. He is very professional. I highly recommend this company.
Robert Minor
Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We called the 24 hour line on Memorial Day and your guys were able to come out the very next morning so we appreciate that. They were professional and they were nice,too. They also were educational so we learned something for the future. I was so happy about the price that I forgot to redeem our $15 off coupon which we would have qualified for three different categories. Thank you Rudy and Duncan you guys were outstanding.
Dick & Peggy M.
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

Perfect
Oscar Alvarado
Rudy-Lead Technician Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

This was my first experience with calling a garage door service company. I was really impressed with how smooth the entire process was. Rudy & Dillon were great, they were professional, polite and courteous, and they explained the pricing and the process clearly.
Jodi Bolluyt
A Response from: Kristi Hartmon

We are happy you had a great experience with Precision Door Service. Thank you for writing a review and we appreciate your business. Let us know if you need anything in the future.

Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I would not trust this company. I called and spoke to a customer service representative and told her that one of the springs had broken on my garage door. She said that would generally run $150, but couldn't guarantee that, which I completely understand. She they said it would be $60 for the trip if I chose not to go with their company to fix my garage door. I later realized why that was mentioned. When the service guys showed up, they immediately said they would not fix just the one spring because it was unsafe for them to do that. They also mentioned they would do a 24 point inspection and give me a quote. Immediately, I realized that I was being taken advantage of. The person on the phone told me that it would be approximately $150 for the one spring and the service guy said they don't even do one spring without the other. Awhile later, I got quotes of $555, $600, and $800 for them to replace wheels and clean this and that. I completely understand that every product and service has a price and I am willing to pay for the products and services I receive. However, these folks were called to my home under a completely different expectation of cost. I would advise anyone I know to avoid this company. Trust is one of the most important things a company can have with their customers. Based on the lack of integrity shown in my interaction, I have no trust in this company.
Reid Charpentier
Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great Service! Called 24 hour emergency service to repair broken springs and they arrived within 2 hours on memorial day. They did a full inspection and replaced the springs, rollers, rails, and a new garage door opener in about a hour and a half. Awesome Job!
Sean Session
A Response from: Kristi Hartmon

Thank you for taking the time to leave a review of your service with Precision Door. We are pleased you were happy with the service you received. Thank you for your business.

Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Looked at other reviews and proximity of location to my home. Also the price for a quality smart garage door opener with great features was a deciding factor. The best part was that I was able to get it installed within 2 hours of making the phone call! The install was done in about 30 minutes and was perfectly executed. Good job Rudy and your coworker! I got the system connected to my router as well as linked to Google home so I can command Google to open or close the garage. The Linear App is fully functional and allows me to set schedules, geo fence so the garage opens when I get within a block of my home and close when I leave. Exactly what I wanted! Thanks Precision!
Jiten Gori
A Response from: Kristi Hartmon

That is great to hear! We are happy you are pleased. Thank you for taking the time to review your service, we appreciate it.

Rudy-Lead Technician Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very fast and professional, good work
Jeff Sahlberg
Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I chose you finding yu on Angies list; Everything was done well Employees very professional Rating 5
Jeanne Lacy
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

I chose you because of your 5 star rating(you deserve it) and taking appointments on weekends.Rudy came on monday morning,walked me through everything,told me what was wrong and what needed to be done in a very concise and professional matter.I'm very happy with the work they did.Rudy and his apprentice definitely deserve a 5 star rating. thank you very much.
Dale Hamer
Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

Rudy was fantastic! He was early and completed everything very quickly and thoroughly. Our old door is now noise free and runs like a charm. Highly recommend Precision and Rudy!
Ryan Boekelheide
A Response from: Kristi Hartmon

Thank you for your review and recommendation. We appreciate your business!

Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service and quality of installation of new belt-driven opener. Very satisfied and highly recommend this business. Rudy was especially attentive to our needs and very professional. Thank you!!!
Jim Meyers
A Response from: Kristi Hartmon

We are thrilled you were happy with your new belt-driven opener and your technician, Rudy. Thank you for your business and recommendation, it is greatly appreciated.

Rudy-Lead Technician Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I appreciated the explanation of problem and operating new door! The arrival window was 2 hours and I was called shortly before he arrived. THAT'S a plus
Carol Walsh
Rudy-Lead Technician Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Date: 03/08/2018
Garage Door Repair
,
Review:

Rudy and Tom did an excellent job, explained the problems,, very thorough. Went above and beyond my expectations. I would highly recommend them!!
Tom Dulyn
A Response from: Kristi Hartmon

Thank you for your review and recommendation. We are happy that Rudy and Tom went above and beyond your expectations - we strive to achieve this in every job. Thank you for your business.

Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Rudy was really good Knows what he’s doing ????????????????????????????????????????
Terrance Reetz
Rudy-Lead Technician Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Rudy was the technician who came out to my house and help me with my garage door. He also had another man with him but I did not catch his name.....sorry! They called and were able to come early for my appointment, which was appreciated. Both technicians were excellent and explained to me, in detail, what they needed to do to get my garage door back up and running. They also explained what the cost would be to get my issues corrected to make sure I was OK with it before they started. They also helped me replace my keypad and program my openers. Rudy also explained some work that I may want to have done in the future before the springs get too bad. No pressure to have it done immediately, but great info to have when I do need to call back for another service call. I highly recommend Precision and Rudy as they are top notch!
Tamie Mack
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

Rudy provided excellent service when he came out to do the door repair. He provided me with information on what the problem was and the options for repair. He is very knowledgeable and i will plan to use Precision in the future when needed. Thanks,
Donn Vargas
Rudy-Lead Technician Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent
Sharon Hayenga
Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Nothing like having your torsion spring snap on one of the coldest nights in January. Called and was able to get an appointment the next day. Were on time and the repairman was not pushy trying to make me buy something that I would not want. Great company, I will definately use then again in the future. Highly recommend them!!
Scott Bauer
A Response from: Kristi Hartmon

Scott, thank you for your review - we appreciate you taking the time to let us know about your experience with Precision Door. It's never fun having your spring break, especially on a cold January night. We appreciate you trusting Precision Door to help you with your garage door spring repair.

Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Got name and # off of Angie's list and bought services last September. Was happy with job. Caller and scheduled apt for a different garage door problem and they came and fixed and gave me advice on a different problem that they don't do
Cris Parker weappa
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

Wow!!! Fast service. I called for service and within 2 hours the repairman was here. Rudy, you are the best. Fast and very professional. Thank you Precision. I used your company in New Jersey and would not attempt to find another company to work on my garage door. Thank you
Michael Jarjabka
A Response from: Kristi Hartmon

Thank you Michael! We appreciate your business and are happy you were pleased with Rudy and Precision Door Service.

Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Rudy and Tai called me the day of the appointment and were able to come earlier than planned. They replaced part of the garage door mechanism, now the garage door closes completely. I was happy with the work done. I would give them 5 stars.
Karen Ubel
Rudy-Lead Technician Service Provided:
Garage Door Opener Repair
Technician:
Review:

Rudy was awesome as he got to our home quickly, told me what it would cost, and fixed my door.
Eric Bergquist
A Response from: Erica Amundson

Great to hear Eric! Thank you for your business.

Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Rudy did a excellent job of explaining the issues causing problems with our old opener and several door components. The installation of the new opener and new parts was quick and professionally done.
Mark Berndt
Rudy-Lead Technician Service Provided:
Garage Door Opener Install
Technician:
Review:

My appointment was for a garage door tune-up and roller replacement for 1 door. They were on time, very professional, and very thorough. They didnt try to sell me on additional services that i didnt need. They were very honest and helpful with suggestions on how best to keep the garage door and automatic opener working for years to come. I would highly recommend them.
Judy Pehrson
A Response from: Kristi

Judy, thank you for taking the time to review your recent garage door tuneup with us. We appreciate your business.

Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

I was not there, my boyfriend was and he said they were very knowledgeable and honest!
Cynthia Johnston
Rudy-Lead Technician Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 stars. The technicians were on time, very professional and provided excellent service.
Colleen Dempewolf
Rudy-Lead Technician Service Provided:
Garage Door Repair
Technician:
Review:

I had Precision Door come and check rollers and do a safety inspection for an existing door opener that was acting up. I ended up purchasing a new belt drive garage door opener and am extremely pleased with the product, the warranty, and the reliability of the service men.
Susan Bartling
A Response from: Kristi

Susan thank you for taking the time to review your service with Precision Door. We are glad you are pleased with your new garage door opener. We are proud to offer great products backed with a warranty and professionally installed by our talented team of certified technicians. Thanks again for your business.

Rudy-Lead Technician Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
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