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Read what people are saying
about Precision Garage Door in:

Eagan, MN

Precision Garage Door of St. Paul
has received 90 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Prompt, professional service.The technician, Chad, called to say he could arrive earlier than the time slot assigned if that would work for me. He assessed the problem and had all the parts with him to replace/fix the issue. No high pressure or scare tactics. I thought the pricing was reasonable, and the customer service, from the first phone call to the completed installation, was very impressive. Highly recommend this company.

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A Response from: The Precision Team

We appreciate your thorough review of the recent services you received. We are happy to hear that the entire process of your garage door repair went smoothly and efficiently. Thank you for letting us know that communication, expert repair and pricing all met your expectations. Knowing that you'd recommend us to others really means a lot to us, Thank so much for your kind words and for your business. We appreciate you.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Team: Chad - Technician
Review:

I would recommend Precision to family and friends. Arrived on time. Explained all problems with the garage door and how much it would cost to fix before starting job. Explained what was fixed when he was done. Finished job in a timely manner. Thanks for everything.

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A Response from: The Precision Team

You're welcome! And thank you for choosing Precision for your garage door needs. We are happy to have been able to help and truly appreciate your business, recommendation and feedback. You are the most important part of what we do and we are here for you should any future needs arise.

Jonathan - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Jonathan - Technician
Review:

Adam did a great job explaining what needed to be changed for safety and making our existing door last for many more years. He had all the parts and within a couple hours after reviewing options, the job is complete. Adam was very professional and thorough. Thank you Adam and Precision.

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A Response from: The Precision Team

Thank you for letting us know that you are satisfied with the work that Adam did for you in repairing your garage door. We appreciate you calling on us in your time of need and for taking the time to share your experience with us. We value your business and your feedback.

Adam - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: Adam - Technician
Review:

I could tell after the first few minutes that I was dealing with the consummate professional. It was obvious thatJameson Leach has worked on hundreds if not thousands of garage doors in his career. The conditions were brutal with wind chills dropping into the -25 range but he got the job done and with a degree of perfection. In a word, one could say that Jameson did more than fixed my garage door that afternoon, he saved my family from a very painful experience.

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A Response from: The Precision Team

Thank you for letting us know that you are pleased with the Customer Service you received with your garage door. We appreciate hearing that you value what we do day in and day out, despite the weather. Thank you for you business and your kind assessment of your experience.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

Our technician Brian was excellent! Very pleasant but also professional. He told what was needed now but also what was needed down the line. He gave us 3 estimates.Told us what he recommended but did not pressure us to pick the most expensive. I will definitely recommend Precision and Brian!! We will be using you guys again!!

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A Response from: The Precision Team

Thank you for your honest review of your experience with our Service Technician, Brian. We value your feedback on our business practices, professionalism and expertise. Thank you for letting us know you were satisfied with the repair services you received and hope to serve you again in the future should the need arise.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Chad Magaard was fast and efficient.

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A Response from: The Precision Team

Thank you for letting us know that you value our timely and expert service. We appreciate hearing from our customers and hope to serve you again should the need arise in the future. We appreciate you.

Chad - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Chad - Technician
Review:

Colton showed up early, listened to my questions, and completed his work in less than 30 minutes. He gave me great suggestions, too. His kindness was truly appreciated when he reviewed my previous purchases and saw that everything was under warranty without my asking! Great service and fast response!

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A Response from: The Precision Team

Thank you for trusting in us for all of your garage door needs. We are here when you need us and we stand behind our work. Thank you for pointing out what we do and for showing appreciation for the timely service performed for you. We love hearing that we met your expectations and will be here should you need anything again in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Recently I contacted Precision Garage Door Twin Cities for a garage door spring replacement, and I am beyond impressed with the exceptional service they provided. James Magaard, Field Service Technician demonstrated a high level of professionalism and expertise from the start. The installation process was swift, yet precise, showcasing his extensive experience and skill. What sets James apart is not just his technical proficiency but also his commitment to customer satisfaction. He took the time to educate me on the new springs and offered valuable maintenance tips, adding significant value to the service. The cleanliness and organization throughout the installation were remarkable. James left my garage in impeccable condition. I highly recommend Precision Garage Door for any garage door needs, and I want to express my sincere appreciation to James Magaard for his outstanding work. His professionalism and dedication to excellence truly make him an asset to your company. Thank you for turning a potentially stressful situation into a positive experience!

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A Response from: The Precision Team

You're welcome! Thank you for showing appreciation for what we do! We do try to remedy the inconvenience of garage door problems quickly and to make to fix the whole problem in one stop, when possible. It is great to hear that your experience met your expectations and that we have earned your recommendation to others and hopefully your repeat business in the future. We value your patronage and cherish your kind words.

James - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: James - Technician
Review:

Woke up to a broken spring and the inability to open the garage door as a result. A call to Precision and it was taken care of in about three hours from the time of the call. The service from Colton was quick and friendly. He explained everything well. Didn’t try to sell me extra things. The garage door is working better than ever now. Thanks.

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A Response from: The Precision Team

Thank you for calling on us in your time of need. We are glad to know that your garage door issue was resolved promptly and with honesty and expertise. We appreciate your business and your feedback and will be happy to help if you have future garage door or opener needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great installer ! Very informative. Just a nice kid.

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Jonathan - Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Team: Jonathan - Technician
Review:

Chad was very professional and very efficient. He let me know, in detail, exactly what was wrong and what had to be done to fix it. I am very pleased with the work that he did. Thank you, Chad!

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A Response from: The Precision Team

It is our pleasure to help. Thank you for letting us know you were pleased with Chad's professionalism and expertise in repairing your garage door issue. We appreciate your business and your comments.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

Came out within 24 hours on a weekend. Bryan Bergstrom went through eveything regarding new springs for my garage door. Not pushy at all. I was very happy with his work and expertise.

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A Response from: The Precision Team

We appreciate hearing that you were pleased with the expedient weekend garage door repair serviced provided. It is great to hear that you were happy with your Service Technician and the work he performed for you. Your feedback is valued as well as your patronage. Thank you.

Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Brian is absolutely the best!! Our garage spring broke late on Friday afternoon and yet Brian arrived Saturday exactly at the time we were given. He was so professional, efficient, and knowledgeable. Brian gave us options and didn't pressure us to make decisions. He went above and beyond to install electronic eyes that addressed the issues he noticed and we discussed. We were very happy with all the services we received.

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Brian - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Brian - Technician
Review:

Very well done! The technician was very professional and very knowledgeable.

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A Response from: The Precision Team

We are glad to know that your garage door issues were taken care of expertly and to your satisfaction. Thank you for letting us know you are happy with the results.

James - Technician Service Provided:
Garage Door Repair

Service Team: James - Technician
Review:

I lost my garage door opener and had high anxiety that someone would find it and access my home. I called last night at 11pm and Brian Bergstrom came by today at noon. He helped me program new remotes and even discovered a need to change cables on my garage door that would have lead to mechanical failure in the future. He was very genuine and I trust his approach to making recommendations to customers. I will definitely do business with Brian and this company again!

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A Response from: The Precision Team

We are so happy to have been able to help with your garage door issues. Thank you for trusting in us and for letting us know how it went. We appreciate you.

Brian - Technician Service Provided:
Garage Door Opener Install

Product:
Cables

Service Team: Brian - Technician
Review:

Respectful, polite, and quick!!

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A Response from: The Precision Team

We are happy to be of service and value your time and your feedback. Thanks for your business and for sharing.

James - Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Team: James - Technician
Review:

Precision is a local business in our area and has done a great job thanks to Tech Jameson providing excellent work and knowledge repaired out Eagan home garage door. Joseph

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A Response from: The Precision Team

We appreciate hearing from you. Thank you for letting us know that you are pleased with the work repair performed. We value your business and your positive comments.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

We are extremely happy with the service we received from Jamison. He explained exactly what was needed and and itemized the quote. To our surprise, he was able to straighten a part, so the actual price was $125 lower. We found him to be very honest. He reviewed what he had done and showed where to lubricate to avoid future trouble. Great job overall. Highly recommend!

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A Response from: The Precision Team

Thank you for taking the time to let us know of your experience with our service team. We value your comments and your business. We are happy to hear that your garage door issues were all addressed and repaired to your satisfaction and will be here for you should you need any further maintenance or repair in the future.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

Wow! Thank you for the awesome service. I called your office and my door was fixed in about 1 1/2 hours. Courteous. Professional. Thanks again. Darlene

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A Response from: The Precision Team

We are happy to help with your garage door issues in a timely fashion. Thank you for taking time to let us know you are happy with the service you received.

Service Provided:
Garage Door Repair

Review:

I just had my garage door repaired by Precision. My expectations were totally met regarding all aspects of the call. Scheduling was easy and Jameson, the Precision technician, was very professional, effectively explained options and did great work...I couldn't ask for more. I recommend this company!

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A Response from: The Precision Team

We are pleased to hear your complete review from scheduling your garage door repair visit to completion of the service. Thank you for pointing out the timely, friendly and professional service provided as that is what we strive for. We appreciate your business and your comments. Thanks again.

Jameson - Technician Service Provided:
Garage Door Repair

Service Team: Jameson - Technician
Review:

Called Precision at the recommendation of a family member when one of my garage door cables broke on a freezing December day. Chong came out right away, was very friendly and professional, and did a quick overall safety inspection of the door (standard practice when they service a door). He gave me a quote and had some good recommendations, but wasn’t pushy at all. He completed the necessary repair, did some routine maintenance, and was done in probably 30 mins. Could not have been a smoother process - would absolutely work with them again.

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A Response from: The Precision Team

It is great to hear that your garage door problem was addressed in a timely and professional manner. We appreciate hearing that you were satisfied with the entire process from scheduling to project completion and especially the fact that you share that with others as a positive recommendation. We value your business and your feedback; our sincere thanks!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Great service providing detailed information on work performed. Guys went above and beyond by programming both the outdoor keypad and both of my vehicles programmable settings Thanks

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A Response from: The Precision Team

Thank you for your business and for letting us know that of your recent garage door repair visit and how the little details matter when it comes to customer care. We truly appreciate hearing from you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Timely, professional and courteous - and he solved the problem! Could ask for no more! I am a happy customer!

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A Response from: The Precision Team

We are happy that your garage door problem was solved and that you are satisfied with the service you received. Thank you for letting us know.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

On time, courteous technician, work performed competently. Price was very high. To charge $65 to spray a silicon lubricant on rollers and hinges (which took a couple of minutes) borders on exploitive, $35 dollars for a plastic bushing is also out of line, in my opinion. Technician was here for less than 20 minutes and I paid $429 to have a new coil and two cables installed. Layne

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A Response from: Kristi Hartmon

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. Listening to your experience with us helps us improve, and we appreciate speaking with you so we could understand more and resolve the matter. Thank you for helping us get better. You are the most valued part of what we do.

Chad - Technician Service Provided:
Garage Door Repair

Service Team: Chad - Technician
Review:

The installers were very courteous and professional. In this day and age, it is refreshing to have things go right!

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A Response from: Kristi Hartmon

It means so much to everyone at our company that you took the time to write a positive review on your recent garage door purchase and installation. Thank you for your kind words. We really appreciate the feedback and you letting others know of your great experience with us.

Mitch - Installer Service Provided:
Install Garage Doors

Product:
Garage Doors

New Door Sales and Installation Team: Mitch - Installer
Review:

Jameson did a terrific job in installing and explaining how our new garage opener works. He didn’t try to oversell us on options but explained why we might want some. The 21 point check system pointed out some things that needed attention. Thanks again JV and BV

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A Response from: Kristi Hartmon

Thank you for your business and for your review on your recent experience with us. We are happy your garage door issues were addressed in an easy to understand manner and expertly taken care of. We are happy to help should you find yourself in need in the future.

Jameson - Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Team: Jameson - Technician
Review:

I was able to schedule the same day and the technician even came early. Communication was excellent from start to finish, I loved getting the technician information beforehand. The fix was super fast and affordable. Great service!

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A Response from: Kristi Hartmon

Thank you for your review of the whole process in getting your garage door issue taken care of. Communication and timeliness are two of our top priorities and we are happy to hear your appreciation of that. Thank you for trusting our team with your garage door needs, we are here should you need anything further in the future.

Alex - Technician Service Provided:
Garage Door Repair

Service Team: Alex - Technician
Review:

Fast service , Spring replacement done next morning as promised . Alex called 1/2 hr before appointment arrived on time and done in less than 1hr.

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A Response from: Kristi Hartmon

We are happy to help! We do aim for timely and professional service; it is great to hear that you were satisfied with the service you received. Thank you for sharing. We appreciate you.

Alex - Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Team: Alex - Technician
Review:

My second time using Precision Garage Door. I called at 230. I got a same day appointment for 4-6. A technician was available early and the door was repaired by 4 o’clock. Jonathan was friendly and professional. I’ll use them again, for sure.

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A Response from: Kristi Hartmon

We are happy to have been able to help. Thank you for keeping us as your trusted Garage Door Repair Company. We love hearing about what makes a repeat customer and will strive to keep providing the exceptional service you expect and deserve.

Jonathan - Technician Service Provided:
Garage Door Repair

Service Team: Jonathan - Technician
Review:

I chose precision garage based on few google reviews I read. My experience with precision was great. It was seamless from the time I requested a quote all the way to installation. Donney and Joshua showed up in time and they were very thorough and took their time to get everything installed and functioning properly. They were both very knowledgeable and gave us few tips regarding maintenance of garage doors and its components. I definitely recommend Precision Garage and their friendly team for your garage needs.

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A Response from: Kristi Hartmon

Thank you for trusting our team and our products for you new door purchase. We believe you will be happy with your new door for years to come; and if you have any questions, be sure to reach out as we aim for 100% customer satisfaction. You are the most valuable part of what we do.

Service Provided:
Install Garage Doors

Product:
Garage Doors

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